We have tried using Jim's Electronics twice, with negative experiences both times. The only reason we went back the second time was because we had friends that had a good experience and we thought we'd try again. In our experience, both times the customer service was terrible (unfriendly people), and the second time we were told our item would be looked at within a couple of days for a diagnosis with a phone call to let us know, and after a week my husband went back in to check on it, and it had not been touched. We will not go there again.
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I have had my video camera worked on at Jims. They gave me a quick and fast estimate to fix my camera. I was very happy with how I was treated and the repair was done to my satisfaction. Great Place to get you're electronic items repaired.
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