Nob Hill Dental

★★☆☆☆

About Nob Hill Dental

Categories
  • Dentists

Health & Medical

Health & Medical
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I work in the medical field and am completely appalled by the inappropriate and unethical care I received at Nob Hill. They did not alert me that they had suddenly discontinued taking my insurance.
I was charged for fees that were not discussed and could not be accounted for when records were requested. A previous credit card I used at Nob Hill was charged without my authorization. Often I would show up and the office would not be open yet. My insurance company attempted several times to request records, and Dr. Gilbert did not oblige, therefore I had to pay out of pocket for my care.
Please if you are interested in good health care and service, do not go to Nob Hill Dental.

0
★☆☆☆☆

I work in the medical field and am completely appalled by the inappropriate and unethical care I received at Nob Hill. They did not alert me that they had suddenly discontinued taking my insurance.
I was charged for fees that were not discussed and could not be accounted for when records were requested. A previous credit card I used at Nob Hill was charged without my authorization. Often I would show up and the office would not be open yet. My insurance company attempted several times to request records, and Dr. Gilbert did not oblige, therefore I had to pay out of pocket for my care.
Please if you are interested in good health care and service, do not go to Nob Hill Dental.

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I would highly recommend AGAINST going here if you want a dentist you can trust not to have monetary motives in caring for your teeth! (1) Have to pore over my bill to make sure aren't extras slipped in--In the past, I have found $100 toothbrush systems (that I never wanted) quietly put on my bill at the end of the visit, and they are often trying to 'sell' you on extra/?unnecessary services/products. I went back for yearly appts b/c of convenient loc'n. (2) BUT, this yr they have stopped participating in any insurance... I compared my recent charges to last yr's, and they have almost doubled! So, not only do you have to pay entirely up-front, but there's a larger amount that isn't reimbursed by insurance b/c of higher charges! They 'prepare' the claim for you, but they filled it out so that the check went to the office instead of me (after I had already paid in full). (3) I showed up to my last appt and the dentist wasn't even in--was out of town! There was NO attempt to contact/call me to cancel, on arrival they offered to do the official exam separately (an additional day to take off of work!) or give their "unofficial opinion" of the xrays, exam! I have talked to others w/ similar experiences. I will be looking for a new, more trustworthy dental office. Be wary!

0
★☆☆☆☆

I would highly recommend AGAINST going here if you want a dentist you can trust not to have monetary motives in caring for your teeth! (1) Have to pore over my bill to make sure aren't extras slipped in--In the past, I have found $100 toothbrush systems (that I never wanted) quietly put on my bill at the end of the visit, and they are often trying to 'sell' you on extra/?unnecessary services/products. I went back for yearly appts b/c of convenient loc'n. (2) BUT, this yr they have stopped participating in any insurance... I compared my recent charges to last yr's, and they have almost doubled! So, not only do you have to pay entirely up-front, but there's a larger amount that isn't reimbursed by insurance b/c of higher charges! They 'prepare' the claim for you, but they filled it out so that the check went to the office instead of me (after I had already paid in full). (3) I showed up to my last appt and the dentist wasn't even in--was out of town! There was NO attempt to contact/call me to cancel, on arrival they offered to do the official exam separately (an additional day to take off of work!) or give their "unofficial opinion" of the xrays, exam! I have talked to others w/ similar experiences. I will be looking for a new, more trustworthy dental office. Be wary!

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If you feel like getting screwed over, then this is the place for you. By signing the financial release, they will charge you whenever and for whatever they want and without tell you. It's there way of getting what they think they are owed even if they haven't even billed you for it.

0
★☆☆☆☆

If you feel like getting screwed over, then this is the place for you. By signing the financial release, they will charge you whenever and for whatever they want and without tell you. It's there way of getting what they think they are owed even if they haven't even billed you for it.

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-TX plan sold as a sales pitch -high costs and over treatment planning -Dr late for my appointment for a cleaning I had to wait 30 min. before being seen by the Dr. If you want a good office hear all of the complaints listed and go somewhere else.

0
★☆☆☆☆

-TX plan sold as a sales pitch -high costs and over treatment planning -Dr late for my appointment for a cleaning I had to wait 30 min. before being seen by the Dr. If you want a good office hear all of the complaints listed and go somewhere else.

Pros: nice empl.

Cons: long waiting, Dr late and money hungry

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I went to see Dr. Gilbert for my dental work and am so happy because I finally found a doctor I enjoy going to and one that I can trust. I am a stong believer that you get what you pay for, and this dentist is worth every penny. He made my smile absolutely gorgeous, and showed me pictures of other people he has worked on who also have had beautiful results. I get compliments ALL THE TIME now, which is completely wonderful. He even called me after I had my work done to see how I was doing. In all my years of going to doctors of all kinds, I have never had one who cares enough to pick up the phone. Thank you again for your great service!

2
★★★★★

I went to see Dr. Gilbert for my dental work and am so happy because I finally found a doctor I enjoy going to and one that I can trust. I am a stong believer that you get what you pay for, and this dentist is worth every penny. He made my smile absolutely gorgeous, and showed me pictures of other people he has worked on who also have had beautiful results. I get compliments ALL THE TIME now, which is completely wonderful. He even called me after I had my work done to see how I was doing. In all my years of going to doctors of all kinds, I have never had one who cares enough to pick up the phone. Thank you again for your great service!

Pros: personal care, nice staff, great doctor!!!!

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Also, Dentist has a MBA and is definitely a SALES person...the whole office is geared toward making maximum profit (they WILL pressure you to buy stuff).

0
★☆☆☆☆

Also, Dentist has a MBA and is definitely a SALES person...the whole office is geared toward making maximum profit (they WILL pressure you to buy stuff).

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The services are way more expensive than they should be. They even charge for releasing your records to another dentist. The service that is normally complimentary. Every procedure that I had done involved some mess-up. I would definitely advise against Nob Hill Dental. Find someone else if you care about your teeth and your wallet

0
★☆☆☆☆

The services are way more expensive than they should be. They even charge for releasing your records to another dentist. The service that is normally complimentary. Every procedure that I had done involved some mess-up. I would definitely advise against Nob Hill Dental. Find someone else if you care about your teeth and your wallet

 

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