Burger King

★☆☆☆☆
  • 1585 South Highway 97

    Madras, OR 97741

    Map & Directions
  • 541-475-6337

About Burger King

Categories
  • Fast Food Restaurants
Details
  • Carry Out
Hours
M-Sa 6am-midnight, Su 7am-midnight
Emails
  • derrick.caldwell@ops.prvbk.com

Food

Food
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I have gone to the Madras OR Burger King twice now. The first time, I was as a walk-in and made my order. But the order was switched and I was not notified that they had ran out of the supplies for making my order. They took it upon themselves to substitute my order without allowing me to make a substitute order myself. The replacement order was substandard, cold and not appealing at all. I was very disappointed that they couldn't give me the courtesy to make another selection. The second time, I ordered at the drive-thru. I ordered a Mushroom Swiss burger and got something that appeared to be a cross between my order and something with BBQ sauce. I didn't know they did another bait and switch on me until I arrived home, 15 miles away! It smelled so bad that I gave it to my dog...he only picked at part of it. These were two consecutive visits to Burger King...I've learned my lesson and will not return for a third event of poor treatment. I hope the owner checks these reviews and corrects his management and staff before somebody ends up with severe indigestion from the Madras OR Burger King!!

0
★☆☆☆☆

I have gone to the Madras OR Burger King twice now. The first time, I was as a walk-in and made my order. But the order was switched and I was not notified that they had ran out of the supplies for making my order. They took it upon themselves to substitute my order without allowing me to make a substitute order myself. The replacement order was substandard, cold and not appealing at all. I was very disappointed that they couldn't give me the courtesy to make another selection. The second time, I ordered at the drive-thru. I ordered a Mushroom Swiss burger and got something that appeared to be a cross between my order and something with BBQ sauce. I didn't know they did another bait and switch on me until I arrived home, 15 miles away! It smelled so bad that I gave it to my dog...he only picked at part of it. These were two consecutive visits to Burger King...I've learned my lesson and will not return for a third event of poor treatment. I hope the owner checks these reviews and corrects his management and staff before somebody ends up with severe indigestion from the Madras OR Burger King!!

Cons: very poor service

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If your wise stay away from the drive view window
Going inside no problems, however if on the road , forge it

When we forget to look in the bags more then not there is something missing.
Driving back into Madras is not a option.

We are one family, within the last two months, three sandwiches missing, if we continue to go there with this track record within a year........

Just be careful of the drive up window,if that is you care about getting what you paid for!

0
★☆☆☆☆

If your wise stay away from the drive view window
Going inside no problems, however if on the road , forge it

When we forget to look in the bags more then not there is something missing.
Driving back into Madras is not a option.

We are one family, within the last two months, three sandwiches missing, if we continue to go there with this track record within a year........

Just be careful of the drive up window,if that is you care about getting what you paid for!

Pros: The manager is nice

Cons: Employees are careless with orders, especially drive through. Average stop $40.

Message from Burger King

There's a Burger King® restaurant near you at 1585 South Highway 97. Visit us or call for more information. Every day, more than 11 million guests visit over 13,000 Burger King® restaurants near them in 97 countries around the world. And they do so because our fast food restaurants are known for serving high-quality, great-tasting and affordable food. The Burger King® restaurant in Madras, OR serves burgers, breakfast, lunch and dinner prepared your way. The original HOME OF THE WHOPPER®, our commitment to quality ingredients, signature recipes, iconic sandwiches like the flame-grilled WHOPPER® Sandwich and fast, family-friendly dining experiences in a welcoming environment is what has defined our brand for more than 50 successful years.

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