West Salem Kids Care Inc

★★★★☆

About West Salem Kids Care Inc

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Community & Social Services

Community & Social Services
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I recently moved here and could not believe that I was able to find this childcare center. Nancy is amazing with my son, so kind, understanding and caring. The staff members are very knowledgable. I have only encountered good positive things at this center.
Thank you to Nancy and her center staff.

5
★★★★★

I recently moved here and could not believe that I was able to find this childcare center. Nancy is amazing with my son, so kind, understanding and caring. The staff members are very knowledgable. I have only encountered good positive things at this center.
Thank you to Nancy and her center staff.

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I would give no stars if an option. The owner of this establishment is extremely unprofessional and does not provide quality care from my experiences. I had to contact the state of Oregon complaint department and file a complaint after the owner, Nancy Mueler, claimed to have provided my child medication for a fever and did not actually apply the medicine, didn't contact me to pick her up while she was sick. My six year old daughter had a fever for an undetermined amount of hours without actually being given the medication. The two tablets of medication were instead set ad left in her cubby space, where I found them as I arrived to pick up and obtain her backpack I found them there, just sitting out on the low cubby shelf, in reach for any other child. So basically my child didn't take it, and it was left somewhere another child could have accessed it. This is absolutely not okay, and I told the owner it was left out rather than taken. She took no responsibility for the situation, didn't try to remedy the mistake. I was shocked that she didn't take any responsibility or any action to correct the situation. She just said she thought my daughter had taken it when she handed her the pills and said she was too busy getting ready to leave for a field trip. Nancy said she wasn't willing going to check under her tongue to make sure she took it. I told her I didn't expect her to have done so, but for her to at least try to apologize, take responsibility, and most importantly determine a solution to ensure this didn't happen again. She did none of those things, and this is the owner/director. So, especially due to her position and reaction (lack of responsiveness and lack of professionalism), as I immediately started researching an new facility to switch care for my children I also called the state department to file a proper complaint. They appropriately sent a certified worker to the site. The day after the site visit the owner told me my kids could no longer attend. This is obviously retaliation and completely unprofessional of her once again. I agreed they would no longer attend due to her behaviors and am very glad that my children are not in her incompetent care. I am also glad that I filed the complaint, because it was true of what happened, it wasn't some wild allegation, this actually happened, and was very wrong/unprofessional and very poorly handled. I wasn't about to be bullied by Nancy, which she did try to do and she sadly tried to coheres documentation to have me sign a statement that I refused to sign, with a false statement, I didn't agree to. Which again, like filing the complaint I have every right to do. I wouldn't sign this false, one-parted statement. It was all very inappropriate and unnecessary. On top of everything that had already happened, it was very concerning the way she tried to force me to sign a false statement and when refused tried to force a copy on my person. Again the state department took it very seriously and found it worthy to send someone out to the site. You can call them to file complaints and also to find information regarding a list of complaints for a certified day care facility, their number is 503-947-1400. I want to let people know because as a parent this is extremely concerning.The fact is that quality/professional care just absolutely isn't what is NOT being provided here. I have to speak out to hopefully protect others. I am glad that other people have has some positive experiences here, however it is important to note that it is not all been positive or quality for everyone. I urge you to consider finding better care for your little ones as I have now. It feels so good to now have a quality certified center providing care so I can work and know that my kiddos are in very good professional, more capable hands when I cannot be with them. It is night and day from this facility. Please don't risk the care of your children on this place when there are others for the same price that are so so much better quality.

1
★☆☆☆☆

I would give no stars if an option. The owner of this establishment is extremely unprofessional and does not provide quality care from my experiences. I had to contact the state of Oregon complaint department and file a complaint after the owner, Nancy Mueler, claimed to have provided my child medication for a fever and did not actually apply the medicine, didn't contact me to pick her up while she was sick. My six year old daughter had a fever for an undetermined amount of hours without actually being given the medication. The two tablets of medication were instead set ad left in her cubby space, where I found them as I arrived to pick up and obtain her backpack I found them there, just sitting out on the low cubby shelf, in reach for any other child. So basically my child didn't take it, and it was left somewhere another child could have accessed it. This is absolutely not okay, and I told the owner it was left out rather than taken. She took no responsibility for the situation, didn't try to remedy the mistake. I was shocked that she didn't take any responsibility or any action to correct the situation. She just said she thought my daughter had taken it when she handed her the pills and said she was too busy getting ready to leave for a field trip. Nancy said she wasn't willing going to check under her tongue to make sure she took it. I told her I didn't expect her to have done so, but for her to at least try to apologize, take responsibility, and most importantly determine a solution to ensure this didn't happen again. She did none of those things, and this is the owner/director. So, especially due to her position and reaction (lack of responsiveness and lack of professionalism), as I immediately started researching an new facility to switch care for my children I also called the state department to file a proper complaint. They appropriately sent a certified worker to the site. The day after the site visit the owner told me my kids could no longer attend. This is obviously retaliation and completely unprofessional of her once again. I agreed they would no longer attend due to her behaviors and am very glad that my children are not in her incompetent care. I am also glad that I filed the complaint, because it was true of what happened, it wasn't some wild allegation, this actually happened, and was very wrong/unprofessional and very poorly handled. I wasn't about to be bullied by Nancy, which she did try to do and she sadly tried to coheres documentation to have me sign a statement that I refused to sign, with a false statement, I didn't agree to. Which again, like filing the complaint I have every right to do. I wouldn't sign this false, one-parted statement. It was all very inappropriate and unnecessary. On top of everything that had already happened, it was very concerning the way she tried to force me to sign a false statement and when refused tried to force a copy on my person. Again the state department took it very seriously and found it worthy to send someone out to the site. You can call them to file complaints and also to find information regarding a list of complaints for a certified day care facility, their number is 503-947-1400. I want to let people know because as a parent this is extremely concerning.The fact is that quality/professional care just absolutely isn't what is NOT being provided here. I have to speak out to hopefully protect others. I am glad that other people have has some positive experiences here, however it is important to note that it is not all been positive or quality for everyone. I urge you to consider finding better care for your little ones as I have now. It feels so good to now have a quality certified center providing care so I can work and know that my kiddos are in very good professional, more capable hands when I cannot be with them. It is night and day from this facility. Please don't risk the care of your children on this place when there are others for the same price that are so so much better quality.

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I'm surprised by some of the reviews I read on here. My two children have attended WSKC since June 2013 and we have never experienced the negative scenarios (lost payments, rudeness, too many children per staff) on some of the earlier posts. I do not suggest those individuals are wrong, I can only share our experience thus far. The staff is consistent (no turnover), they communicate my preschoolers' progress regularly. My school ager is transported to his elementary school timely and absolutely loves all the activities that WSKC coordinates for the older kids (bowling, super bounce, swimming lessons in the summer). My youngest has enjoyed visits from Salem firefighters, pumpin patch trips, bowling, ice cream truck visits and field trips to a local retirement home to trick or treat for Halloween. My preschooler comes home singing songs, reciting the alphabet and clearly learning while having a great time. The two of them have said they miss just one thing from their prior day care, and that is the larger outdoor area than what WSKC currently has at their Taggart Drive location. Otherwise, I am very pleased with this business.

4
★★★★☆

I'm surprised by some of the reviews I read on here. My two children have attended WSKC since June 2013 and we have never experienced the negative scenarios (lost payments, rudeness, too many children per staff) on some of the earlier posts. I do not suggest those individuals are wrong, I can only share our experience thus far. The staff is consistent (no turnover), they communicate my preschoolers' progress regularly. My school ager is transported to his elementary school timely and absolutely loves all the activities that WSKC coordinates for the older kids (bowling, super bounce, swimming lessons in the summer). My youngest has enjoyed visits from Salem firefighters, pumpin patch trips, bowling, ice cream truck visits and field trips to a local retirement home to trick or treat for Halloween. My preschooler comes home singing songs, reciting the alphabet and clearly learning while having a great time. The two of them have said they miss just one thing from their prior day care, and that is the larger outdoor area than what WSKC currently has at their Taggart Drive location. Otherwise, I am very pleased with this business.

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I have been taking my kids here for almost a year and they love it. They do fun things for the kids like field trips to petting zoos and the staff is very friendly and professional. My kids love Nancy, Camille, Pam and Athena and I would

3
★★★★★

I have been taking my kids here for almost a year and they love it. They do fun things for the kids like field trips to petting zoos and the staff is very friendly and professional. My kids love Nancy, Camille, Pam and Athena and I would

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horrible! It's nothing against the teachers or assistants but the owner/director of the facilities is just pure evil! She yells back at parents and instigates fights, loses payments and lies about never depositing them and attempts adding days of care to bills in hopes parents never see. Do not send your kids here, there are so many other much much better care givers, and better examples of people to teach your children. O the director also frequently goes and writes her own good reviews (usually under Nancy M. or Mueller)

1
★☆☆☆☆

horrible! It's nothing against the teachers or assistants but the owner/director of the facilities is just pure evil! She yells back at parents and instigates fights, loses payments and lies about never depositing them and attempts adding days of care to bills in hopes parents never see. Do not send your kids here, there are so many other much much better care givers, and better examples of people to teach your children. O the director also frequently goes and writes her own good reviews (usually under Nancy M. or Mueller)

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.

horrible! It's nothing against the teachers or assistants but the owner/director of the facilities is just pure evil! She yells back at parents and instigates fights, loses payments and lies about never depositing them and attempts adding

3
★★★★★

horrible! It's nothing against the teachers or assistants but the owner/director of the facilities is just pure evil! She yells back at parents and instigates fights, loses payments and lies about never depositing them and attempts adding

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I was a student at the daycare from the time i was 3 until I was 10. Back then, I thought it was terrible and couldn't wait to get out of there, these parents comments make me want to punch them. The owner is great no matter what people say. No one can run a business as well as she does.

4
★★★★☆

I was a student at the daycare from the time i was 3 until I was 10. Back then, I thought it was terrible and couldn't wait to get out of there, these parents comments make me want to punch them. The owner is great no matter what people say. No one can run a business as well as she does.

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I have always been a stay at home mom. Recently I had to start working outside the home and was scared to put my daughter into daycare. Nancy and her staff made me feel comfortable and part of the family. My daughter loves going to her school and she is learning so much educationally and socially. Thank you West Salem Kids Care~~

4
★★★★☆

I have always been a stay at home mom. Recently I had to start working outside the home and was scared to put my daughter into daycare. Nancy and her staff made me feel comfortable and part of the family. My daughter loves going to her school and she is learning so much educationally and socially. Thank you West Salem Kids Care~~

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This daycare/preschool is a great educational place for our daughter. Very friendly, loving environment. We love activities that are planned outside of the center as well as the large playground and many hands on activities to keep her

3
★★★★★

This daycare/preschool is a great educational place for our daughter. Very friendly, loving environment. We love activities that are planned outside of the center as well as the large playground and many hands on activities to keep her

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I have had great experience with my son at West Salem Kids Care! He loves it, has learned a lot of valuable skills as well as exceeds in his "normal" school work. I highly recommend West Salem Kids Care. The staff and owner have been kind and respectful to our family.

5
★★★★★

I have had great experience with my son at West Salem Kids Care! He loves it, has learned a lot of valuable skills as well as exceeds in his "normal" school work. I highly recommend West Salem Kids Care. The staff and owner have been kind and respectful to our family.

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Preschool is fun and exciting. Lots of hands-on activities. Friends for a lifetime!

3
★★★★★

Preschool is fun and exciting. Lots of hands-on activities. Friends for a lifetime!

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Kids are not watch how they should be. Left alone with Non qualified people all the time, Has gone through more than 50, staff in the last four years. Manger is rude, and treats her staff awful!! She brings her sons high school friends in, to hang out with all the kids. She talks bad about the parents of the kids who go there to all the staff and other parents. She makes the staff lie to parents about why she is not there.This may seem like an Great place on the outside, behind closed doors your Kids are not getting cared for they way they should be, either are the staff! It really sickened Me!

1
★☆☆☆☆

Kids are not watch how they should be. Left alone with Non qualified people all the time, Has gone through more than 50, staff in the last four years. Manger is rude, and treats her staff awful!! She brings her sons high school friends in, to hang out with all the kids. She talks bad about the parents of the kids who go there to all the staff and other parents. She makes the staff lie to parents about why she is not there.This may seem like an Great place on the outside, behind closed doors your Kids are not getting cared for they way they should be, either are the staff! It really sickened Me!

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.

The owner is very unprofessional. She is unkind to the staff, and cold towards the children. The staff seems friendly and good, and they follow state guidelines, but the owner sometimes leaves one staff member with more kids than state guidelines would allow. The children's snacks are placed on recycled newspaper, and staff is not required to wash their hands, or wear gloves before serving children. There are plenty of other options for childcare in West Salem, don't choose West Salem Kids Care.

1
★☆☆☆☆

The owner is very unprofessional. She is unkind to the staff, and cold towards the children. The staff seems friendly and good, and they follow state guidelines, but the owner sometimes leaves one staff member with more kids than state guidelines would allow. The children's snacks are placed on recycled newspaper, and staff is not required to wash their hands, or wear gloves before serving children. There are plenty of other options for childcare in West Salem, don't choose West Salem Kids Care.

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0 out of 1 people found this review helpful.

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This place is ok place to take your child! The staff is great welcoming and warm, (well it was my child does not go there anymore she hasn't for about 3 months the staff has changed) But the owner is a little snippy with parents and sometimes at her employees. I heard from a parent who still takes her daughter there the new staff is a little rude and doesn't tell her what happened at school, the teacher told her she could not tell her, the parent had to ask the owner.
But my child did learn a lot (from the old teachers) and it is a very nice and clean facility and nice play ground. The location is a little weird since it is by a bar and a wine store

2
★★☆☆☆

This place is ok place to take your child! The staff is great welcoming and warm, (well it was my child does not go there anymore she hasn't for about 3 months the staff has changed) But the owner is a little snippy with parents and sometimes at her employees. I heard from a parent who still takes her daughter there the new staff is a little rude and doesn't tell her what happened at school, the teacher told her she could not tell her, the parent had to ask the owner.
But my child did learn a lot (from the old teachers) and it is a very nice and clean facility and nice play ground. The location is a little weird since it is by a bar and a wine store

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0 out of 1 people found this review helpful.

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The staff is great, but it seems like the owner treats the staff horribly! And if that is how she treats her staff, how do you think she treats the kids?? Just saying, I am sure there is a better preschool in the area!

1
★☆☆☆☆

The staff is great, but it seems like the owner treats the staff horribly! And if that is how she treats her staff, how do you think she treats the kids?? Just saying, I am sure there is a better preschool in the area!

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1 out of 3 people found this review helpful.

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My child's attended WSKC for 5 years including WSKC's pre-school. My child has learned positive social skills, reading, math, high level thinking skills, and my child felt a sense of belonging. My child was well prepared for Kindergarten and Elementary school and is far above levels addressing the Oregon State Standards. The people writing negative reviews and putting the owner down, etc. may not know much about education or what it's like to be a daycare provider or teacher, as it is a fast paced environment with high demands. You have to have great class management, coordination, creativity, and have multitasking skills; the owner has all of these qualities. The owner has high expectations for her employees. If the owner was snippy with an employee like another WSKC review, it could be perhaps that the employee needed constant reminding of protocols relating to children's safety, rules, procedures, or needs to more attentive of time, activities, and job duties. As a teacher myself, I know how difficult it is to find capable help. The owner strictly has high expectations and expects staff to be efficient for the safety of the children. Thanks WSKC. Cindy M.

5
★★★★★

My child's attended WSKC for 5 years including WSKC's pre-school. My child has learned positive social skills, reading, math, high level thinking skills, and my child felt a sense of belonging. My child was well prepared for Kindergarten and Elementary school and is far above levels addressing the Oregon State Standards. The people writing negative reviews and putting the owner down, etc. may not know much about education or what it's like to be a daycare provider or teacher, as it is a fast paced environment with high demands. You have to have great class management, coordination, creativity, and have multitasking skills; the owner has all of these qualities. The owner has high expectations for her employees. If the owner was snippy with an employee like another WSKC review, it could be perhaps that the employee needed constant reminding of protocols relating to children's safety, rules, procedures, or needs to more attentive of time, activities, and job duties. As a teacher myself, I know how difficult it is to find capable help. The owner strictly has high expectations and expects staff to be efficient for the safety of the children. Thanks WSKC. Cindy M.

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1 out of 1 people found this review helpful.

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Do not go anywhere close to these peoples parking lot. They are out to make money by having your car towed and splitting the "fee" with Bailey's Towing.

3
★★★☆☆

Do not go anywhere close to these peoples parking lot. They are out to make money by having your car towed and splitting the "fee" with Bailey's Towing.

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0 out of 1 people found this review helpful.

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Its an okay place for the kids to learn and also have fun. They have a great playground and a warm and welcoming staff. They learn alot of differnt thing and have great attitudes.

3
★★★☆☆

Its an okay place for the kids to learn and also have fun. They have a great playground and a warm and welcoming staff. They learn alot of differnt thing and have great attitudes.

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This place is i guess okay it has a good playground for the kids great staff and its fun and exciting for everyone the kids seem to like it and they having alot of fun and they have good teachers that really do work with the kids.

3
★★★☆☆

This place is i guess okay it has a good playground for the kids great staff and its fun and exciting for everyone the kids seem to like it and they having alot of fun and they have good teachers that really do work with the kids.

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Very friendly staff although seems to have a high turn over rate. Kids seem to have fun and learn a lot. They develop great relationships and enjoy each other. The kids seem to develop great lasting friendships. She also does lots of outside the center activities that are very fun for the kids.

5
★★★★★

Very friendly staff although seems to have a high turn over rate. Kids seem to have fun and learn a lot. They develop great relationships and enjoy each other. The kids seem to develop great lasting friendships. She also does lots of outside the center activities that are very fun for the kids.

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2 out of 2 people found this review helpful.

 

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