Mackin's Gresham Auto Body

★★★☆☆
Old Fashioned Service with Advanced Technology.
  • 2617 SE 182nd Ave

    Gresham, OR 97030

    Map & Directions
  • 503-665-6605

About Mackin's Gresham Auto Body

Hours
Mon-Fri 7:30am-5:30pm
3.0 4
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.

My mom's car was in an accident. The insurance company of the person who hit her car recommended Mackin's. We had never used them but decided to go ahead with the company's recommendation.

We could not be more pleased! Not only did the repairs look fantastic, but Mackin's called daily to update us on the progress of the repairs. Told us it would be ready in 4 days and it was! We were out of town the day it was ready to be picked up so we asked if we could leave it an extra day and they said that would be no problem at all.

When we arrived to get the car, it was freshly washed and also vacuumed on the inside.

All the staff we dealt with was very friendly and helpful. We would HIGHLY recommend Mackin's.

2
★★★★★

My mom's car was in an accident. The insurance company of the person who hit her car recommended Mackin's. We had never used them but decided to go ahead with the company's recommendation.

We could not be more pleased! Not only did the repairs look fantastic, but Mackin's called daily to update us on the progress of the repairs. Told us it would be ready in 4 days and it was! We were out of town the day it was ready to be picked up so we asked if we could leave it an extra day and they said that would be no problem at all.

When we arrived to get the car, it was freshly washed and also vacuumed on the inside.

All the staff we dealt with was very friendly and helpful. We would HIGHLY recommend Mackin's.

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Friendly staff
Good location
Works with all insurance companies
Repairs done within the promised time

1
★★★☆☆

Friendly staff
Good location
Works with all insurance companies
Repairs done within the promised time

.

I took a vehicle to Mackins for an estimate. The truck I was took was severely damaged. They looked at the damage, assumed the truck would be totaled and did a very poor job with my claim. The did not fill out the proper paperwork or get all the info required for the insurance claim. I had to go back a 2nd time. It then took another week for them to send the information to my insurance company. After it was approved I didn't hear from the for 2 weeks. I called Mackins and they said they could not find the parts. I did a search myself and found 6 locations in the PDX area with the parts I needed. After Mackins put me off for 2 months with the same excuse I pulled my vehicle from their shop. I place I am using now had the parts in 3 days and my truck in the shop withing a week.

1
★☆☆☆☆

I took a vehicle to Mackins for an estimate. The truck I was took was severely damaged. They looked at the damage, assumed the truck would be totaled and did a very poor job with my claim. The did not fill out the proper paperwork or get all the info required for the insurance claim. I had to go back a 2nd time. It then took another week for them to send the information to my insurance company. After it was approved I didn't hear from the for 2 weeks. I called Mackins and they said they could not find the parts. I did a search myself and found 6 locations in the PDX area with the parts I needed. After Mackins put me off for 2 months with the same excuse I pulled my vehicle from their shop. I place I am using now had the parts in 3 days and my truck in the shop withing a week.

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Last year I was in an accident. The back of my car was taken out. I neded a new bumper, dents removed, and a new paint job. My insurance agent recomended Fix Auto Collision . They did a decent job, but I have seen better. They also took longer then they sai. I know that sometimes happenes, but I was not happy anyways.

3
★★★☆☆

Last year I was in an accident. The back of my car was taken out. I neded a new bumper, dents removed, and a new paint job. My insurance agent recomended Fix Auto Collision . They did a decent job, but I have seen better. They also took longer then they sai. I know that sometimes happenes, but I was not happy anyways.

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