Kellys Home Center

★★★★☆
  • 3850 Hagers Grove Rd SE

    Salem, OR 97317

    Map & Directions
  • 503-378-1793

About Kellys Home Center

Categories
  • Home Furnishings
  • Lighting
  • Shopping
  • Household Appliances
Hours
Monday: 09:00 AM - 09:00 PM
Tuesday: 09:00 AM - 09:00 PM
Wednesday: 09:00 AM - 09:00 PM
Thursday: 09:00 AM - 09:00 PM
Friday: 09:00 AM - 09:00 PM
Saturday: 09:00 AM - 07:00 PM
Sunday: Closed

Shopping

Shopping
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3.6 10
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I noticed that the price of my Whirlpool replacement refrigerator water filter had gone up quite a bit since my last purchase, so when I got home I went on-line. Wow!!! Was I ripped off or what? They charged me more than five Bucks a piece over list price and fifteen bucks a piece more than on-line sites.

1
★☆☆☆☆

I noticed that the price of my Whirlpool replacement refrigerator water filter had gone up quite a bit since my last purchase, so when I got home I went on-line. Wow!!! Was I ripped off or what? They charged me more than five Bucks a piece over list price and fifteen bucks a piece more than on-line sites.

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Overall, I've been satisfied with Kellys. We've been loyal customers for nearly a decade--buying everything from major appliances to beds. Our one complaint is that when they delivered a new queen bed some years ago, there was apparently paint on the bed frame's wheels. It's left stains on the carpet, which was fairly new at the time of the bed purchase, and it won't come out. I contacted Kellys via the web, but they never responded. Ordinarily, I'd pursue the matter, but I just don't have time to press it too far right now. Disappointing.

3
★★★☆☆

Overall, I've been satisfied with Kellys. We've been loyal customers for nearly a decade--buying everything from major appliances to beds. Our one complaint is that when they delivered a new queen bed some years ago, there was apparently paint on the bed frame's wheels. It's left stains on the carpet, which was fairly new at the time of the bed purchase, and it won't come out. I contacted Kellys via the web, but they never responded. Ordinarily, I'd pursue the matter, but I just don't have time to press it too far right now. Disappointing.

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have had two homes built in Salem & Now in the Vineyards(Keizer) & have been fortunate enough to use Kellys for both homes. From Lighting to appliances. I like the fact that their sales team is not simply concerned with making a "sale", they actually care about what my needs are. I have now (15 yrs since my first purchase.....from BIG BOB) got 2 sets of washer/dryer's, 2 refer's & freeer's; but, the best was when we decided to upgrade our dishwasher & they came out, pulled the base model out & happily installed the new one, then came out the next day to replace a broken utencil holder, with a store demo unit (oh, it was thanksgivivg weekend) & the guy that brought it out was the salesman & he did it on his own time!!!! Then they sent us a brand new one too & told us to keep them both.That's SERVICE!!!!
I have referred many friends & family to kellys, all with similar results. I do wish that they would spend more time/money on getting a better electronics selection, more brands & more diverse speakers (we all know BOSE suck, that's why you won't find a room with Bose & other gear next to one another. Bose is always off on it's own (so you can't really compare them with other speakers). I would like to see some upper end home speakers (Boston Acoustics, Paradigm, JL & Mission would be nice). My next purchase will be one of their amazing Mitsubishi LED Big Screen TV's....have you seen those things!!! WOW.
Thanks Kelly's you guys are Good,
C. Rushton

5
★★★★★

have had two homes built in Salem & Now in the Vineyards(Keizer) & have been fortunate enough to use Kellys for both homes. From Lighting to appliances. I like the fact that their sales team is not simply concerned with making a "sale", they actually care about what my needs are. I have now (15 yrs since my first purchase.....from BIG BOB) got 2 sets of washer/dryer's, 2 refer's & freeer's; but, the best was when we decided to upgrade our dishwasher & they came out, pulled the base model out & happily installed the new one, then came out the next day to replace a broken utencil holder, with a store demo unit (oh, it was thanksgivivg weekend) & the guy that brought it out was the salesman & he did it on his own time!!!! Then they sent us a brand new one too & told us to keep them both.That's SERVICE!!!!
I have referred many friends & family to kellys, all with similar results. I do wish that they would spend more time/money on getting a better electronics selection, more brands & more diverse speakers (we all know BOSE suck, that's why you won't find a room with Bose & other gear next to one another. Bose is always off on it's own (so you can't really compare them with other speakers). I would like to see some upper end home speakers (Boston Acoustics, Paradigm, JL & Mission would be nice). My next purchase will be one of their amazing Mitsubishi LED Big Screen TV's....have you seen those things!!! WOW.
Thanks Kelly's you guys are Good,
C. Rushton

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I purchased a washing machine in May. The front and top panel were dented. I agreed to replace the panels rather than send the washer back for a new machine. I have taken two days off since then - new panels arrived at my house dented, team not trained to install, etc.

I have made phone calls each week since the first of August. I took the time to drive to the store and explain what was needed. It is now near the end of September. Still waiting.

1
★☆☆☆☆

I purchased a washing machine in May. The front and top panel were dented. I agreed to replace the panels rather than send the washer back for a new machine. I have taken two days off since then - new panels arrived at my house dented, team not trained to install, etc.

I have made phone calls each week since the first of August. I took the time to drive to the store and explain what was needed. It is now near the end of September. Still waiting.

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I purchased a set of appliances from Kelly's in April.Paid cash. The dishwasher I purchased was installed and leaked like a fire hydrant. Here is is July and I still don't have a replacement. When I call; I get the "why are you bothering me".....and no returned calls. The fridge was delivered with broken/dented doors....UGH...why did I go here? Lesson: DON'T PAY IN CASH...you will be quickly forgotten...I am still waiting for a resolution and hope to have it resolved by Christmas???If I am lucky...:>(

1
★☆☆☆☆

I purchased a set of appliances from Kelly's in April.Paid cash. The dishwasher I purchased was installed and leaked like a fire hydrant. Here is is July and I still don't have a replacement. When I call; I get the "why are you bothering me".....and no returned calls. The fridge was delivered with broken/dented doors....UGH...why did I go here? Lesson: DON'T PAY IN CASH...you will be quickly forgotten...I am still waiting for a resolution and hope to have it resolved by Christmas???If I am lucky...:>(

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When we had our home built, we bought all of our lighting and appliances from Kellys. They were great to work with. They had everything that we needed and wanted. We have been very satisfied with our purchases, and would definitely recommend them to others.

PROS: Selection. Customer Service. Prices. Delivery.
CONS: none.

5
★★★★★

When we had our home built, we bought all of our lighting and appliances from Kellys. They were great to work with. They had everything that we needed and wanted. We have been very satisfied with our purchases, and would definitely recommend them to others.

PROS: Selection. Customer Service. Prices. Delivery.
CONS: none.

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I've always had a great time shopping here. When we moved we needed a lot of new things. We normally go to one of the bigger better known chains, but heard great things about this place and wanted to check it out. They had so many good products that we needed. The customer service was outstanding. I would definitely recommend and go back here!

5
★★★★★

I've always had a great time shopping here. When we moved we needed a lot of new things. We normally go to one of the bigger better known chains, but heard great things about this place and wanted to check it out. They had so many good products that we needed. The customer service was outstanding. I would definitely recommend and go back here!

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Looking for the best, they have it and they are really nice about delivery and helping you find all the right electronics. I was really happy with my purchases and you will be too.

5
★★★★★

Looking for the best, they have it and they are really nice about delivery and helping you find all the right electronics. I was really happy with my purchases and you will be too.

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We have received excellent customer service at Kelly's. We have been very impressed with their employees attentiveness to the customer's needs. We felt that we were 'focused on' and we were attended to from the moment we entered the store. We received a fair deal on our freezer & expect that we will recieve many other 'fair deals' from this business.

PROS: Customer Attentiveness & Pricing
CONS:

5
★★★★★

We have received excellent customer service at Kelly's. We have been very impressed with their employees attentiveness to the customer's needs. We felt that we were 'focused on' and we were attended to from the moment we entered the store. We received a fair deal on our freezer & expect that we will recieve many other 'fair deals' from this business.

PROS: Customer Attentiveness & Pricing
CONS:

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After moving into our new home we decided we needed some additional ceiling fans. After finding that Kelly's put in our other ones we went to there store to see if we could get 2 other identical fans. They were so helpful and friendly, they gave us a fantastic deal, and they also have many other things for the home that were very nice, we will definately do business with them again, and would highly recomend Kelly's Home Center.

5
★★★★★

After moving into our new home we decided we needed some additional ceiling fans. After finding that Kelly's put in our other ones we went to there store to see if we could get 2 other identical fans. They were so helpful and friendly, they gave us a fantastic deal, and they also have many other things for the home that were very nice, we will definately do business with them again, and would highly recomend Kelly's Home Center.

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