Carr Auto Group

★☆☆☆☆

About Carr Auto Group

Automotive

Automotive
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When we first came to Oregon we went to Carr to buy a used car. We had cash upfront, ready to buy. We had nevr purchased a used car on our own, so we thought going to a dealer would be better. We test drove a little nissan truck. We liked it, the sales guy said that it wasn't "detailed" yet, could we pick it up tomorrow. We paid them for the car and agreed to pick it up the following afternoon. The car was not ready the next day - or the next - or the next. Supposedly they needed to fix some transmission issue that they found when detailing the car. We only got that stroy from the orignal sales guy, who took us aside as the showroom manager continued to give us the runaround. Eventually I literally had to go to the showroom and pitch a screaming fit to get them to give us our money back. This required us to go to 2 OTHER Carr dealerships to get the paperwork and then the check - they actually thought we would be ok with them mailing our check/refund back to us. At that point I was neither calm nor quiet in my insistance that they return every penny on the spot.

1
★☆☆☆☆

When we first came to Oregon we went to Carr to buy a used car. We had cash upfront, ready to buy. We had nevr purchased a used car on our own, so we thought going to a dealer would be better. We test drove a little nissan truck. We liked it, the sales guy said that it wasn't "detailed" yet, could we pick it up tomorrow. We paid them for the car and agreed to pick it up the following afternoon. The car was not ready the next day - or the next - or the next. Supposedly they needed to fix some transmission issue that they found when detailing the car. We only got that stroy from the orignal sales guy, who took us aside as the showroom manager continued to give us the runaround. Eventually I literally had to go to the showroom and pitch a screaming fit to get them to give us our money back. This required us to go to 2 OTHER Carr dealerships to get the paperwork and then the check - they actually thought we would be ok with them mailing our check/refund back to us. At that point I was neither calm nor quiet in my insistance that they return every penny on the spot.

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