Laurelwood Dental

Growing up I never had great dental care. After getting older and getting an "adult" job, I decided to go and take care of my teeth. My first experience was awesome! I was a little nervous at first, but after walking through the doors and seeing the beautiful gals at the front desk, made my nerves go away! Both of them were so helpful and nice when taking down my information. I love their smiles! I saw the younger dentist (who, by the way, is mighty handsome!), and he was so sweet! His assistant was the sweetest little girl ever! She had such a pleasant voice and likable attitude! I went in to get a crown on one of my teeth and the assistant and dr talked so much during the procedure that it made me forget about where I was! I loved hearing about their children and what they did over the weekend! I also saw one of the hygienist! He was so gentle with my mouth! He was very informative and told me exactly what he was doing (especially when he was using the computer!). I have been telling all my friends about this magical place! You guys will definetly see more of me! Especially every 6 months for my cleanings and check up!

Pros: Nicest people I have every met!

Cons: None!

Posted 07/12/08

The doctors take their time with you; the dentist made me feel like I was the only patient there (when in fact I knew I wasn't because the place was filled with other patients) which is very rare. You could tell the staff really enjoy working there because all of them were full of smiles and were very friendly. From the moment I walked in, to the time I walked out, it was a very pleasant experience. I would recommend this place to anyone!

Pros: friendly doctors and staff; they take their time with you

Cons: none that i can think of

Posted 06/26/08

I must say that the employes are the kindest, and most helpful i've ever delt with. both dentists are very gentle and care about your comfort. i once came in with severe pain and no insurance, they dident think twice about helping me and worked with me on the money end. ****** ill give them six stars!!

Pros: PERSONABLE

Cons: ITS STILL THE DENTIST

Posted 06/08/08

My family has great respect for Dr. Rice. He is a caring person and dentist with high quality standards. He is very current with new dental technologies and is good at listening to his patient's needs. We have known him since we have moved to Portland and he has always been more than helpful to us. We truly appreciate Dr. Rice and his friendship.

Pros: easy parking,convenient location

Cons: none

Posted 05/12/08

This was a very painful experience and I didn't even get treated! I went in for a consultation and tooth pain.

Being uninsured, I asked about payment plans at the beginning of my encounter. Shannon, the receptionist was very helpful. The dentist, however, spent more time giving me unsolicited financial counseling than discussing the health of my teeth. He did not look at the records from my previous dentist that I brought to him, and didn't even bother to make small talk or to ask any other pertinent questions such as inquiring into my financial or professional profile. If he had, he might have discovered that I am not in need of his expertise in financial matters (that's actually my field of expertise!)

I was charged for an exam and x-ray and the doctor looked in my mouth for about thirty seconds, reviewed my x-ray, handed me a referral slip to another doctor and gave the x-ray film directly to me, rather than sending it on to their referral partner, with the obvious message from both the doctor and hygienist that I was not needed or welcomed as a client. The entire process from start to finish took about 20 minutes. Stunned by the manner in which I was treated, I'd forgotten to ask about treatment for my infection and I called afterward to ask about it, and received no return call.

I immediately made an appointment with another dentist for the dental care that I need. I will not be returning to Laurelwood Dental. I got the distinct impression that by simply asking about payment arrangements, it was assumed that I could not pay my fees. They'll be missing out on several thousand dollars worth of dental work.

Pros: Parking Available.

Cons: Rude, Assumptive

Posted 01/02/08

I was very impressed with this office and the staff. I was referred by a friend who raved about her dentist and am now very happy to have found a good dental home. Both Dr. Hall and Dr. Rice explain treatment very well and have an up to date office. They used a computer to make my crown at the same appointment! That was impressive.

Posted 02/08/06