American Property Management

★★★☆☆
Manages more than 3,000 apartment rentals, 60 commerical properties and storage facilities in greater Portland.
  • 2154 NE Broadway St # Ste 200

    Portland, OR 97232

    Cross street: Northeast 21st Avenue

    Map & Directions
  • 503-284-2147

Real Estate

Real Estate
More choices in Portland:
Resultset_next

Bankston Real Estate Agency

849 Ashley Road 192 Montrose, AL

Resultset_next

Sussex Property Co LLC

506 Highway 160 E Portland, AR

3.25 24
Hi! Sign in to let us know how American Property Management was?
Write a Review
.

Commercial rip off, DON'T lease from them, in 25 years of dealing with business leases this is the worst property management company I have ever dealt with. Want to be harassed rent from them, want promises not to be kept rent from them,

3
★★★★★

Commercial rip off, DON'T lease from them, in 25 years of dealing with business leases this is the worst property management company I have ever dealt with. Want to be harassed rent from them, want promises not to be kept rent from them,

.

This PM company is terrible. We loved the apartment the first few months (in summer) but as october came around mold popped up on every single window. PM company told me it was my responsibility to avoid the mold and that I could be

3
★★★★★

This PM company is terrible. We loved the apartment the first few months (in summer) but as october came around mold popped up on every single window. PM company told me it was my responsibility to avoid the mold and that I could be

.

Well, that about says it all, doesn't it? Toilet broke last night, we told the landlady who said they'd be out on 'emergency services' first thing in the morning. It's noon and I have to poop really bad now.
Don't expect prompt repairs on

3
★★★★★

Well, that about says it all, doesn't it? Toilet broke last night, we told the landlady who said they'd be out on 'emergency services' first thing in the morning. It's noon and I have to poop really bad now.
Don't expect prompt repairs on

.

Before you read this, I want you to keep in mind that I'm a VERY positive and optimistic person. I find it very easy for me to highlight the good qualities of companies while tactfully pointing out any flaws in hopes that they will read my

3
★★★★★

Before you read this, I want you to keep in mind that I'm a VERY positive and optimistic person. I find it very easy for me to highlight the good qualities of companies while tactfully pointing out any flaws in hopes that they will read my

.

They raved about a "refundable deposit" and how easy it would be to carry the deposit over to other APM properties if I chose to rent a different unit in the future. When my boyfriend and I wanted to move in together and upgrade to a more spacious unit we looked first within APM. No one got back to us about the many properties that were advertised as available so we ended up moving into a house through another company. To preface all of what would happen next, I will add this:

The unit when I moved in, was not cleaned whatsoever. I assume that the tenant who left is the one who cleaned it last, due to the state of things. The walls had not been cleaned or painted and had what looked like soda spray all over them in the living room.
The oven was broken and inoperable when I moved in, which I didn't figure out right away because I switched to using the stove-top thinking it was simply an older model. Upon closer inspection it turned out the heating element was severed. When I reported this, no one came to fix it, the landlord simply ignored that I said anything.

I always paid my rent on time, and was a very quiet tenant in a complex full of noisy, disrespectful tenants who would have yelling matches and smoke outside my window.

The landlord mentioned that he had a cable guy from Comcast that I had to go through if I wanted cable, because he had a deal with him. (The deal turned out to be a referral program that only benefitted the landlord, no special deals for the tenants). The guy came over, reeking of cigarettes and argued with me over the promos available. After I left I discovered he had signed me up for a more expensive package and I had to work that out with the cable company.

Long story short, I was in communication with the landlord during our apartment search and when we found the house. Finding the house didn't give us time to put in a full 30 days so I paid a full month's rent on the agreement we would be out by Jan 15th. (So all of January was paid off) I submitted the notice in writing in his mail box outside his unit and moved out by the assigned date. We cleaned the apartment better than when it was rented to me. The day I dropped off the keys the landlord claimed he had not recieved notice and that I would now also owe for February. Shocked, I of course debated this until he said that if I resubmitted my notice in writing he would clear the situation up, and that if I found a new tenant right away and he got the unit rented out quickly (sometime in Jan) he would refund some of January's rent. I resubmitted my notice, post-dated to reflect the original. I sent him some friends who were looking for a place.

Of an $800 total deposit, I just received $150. I was charged $345 for February rent, plus a late fee, plus a fee for "tampering with the smoke alarm" (which we removed carefully to avoid breaking when moving furniture out, and we placed it neatly on the counter since they were going to have to replace batteries anyway.) When I called to clear the issue up I was told to call back. I am still in the middle of trying to get my "refundable deposit", and it doesn't matter that I was a good tenant.

1
★☆☆☆☆

They raved about a "refundable deposit" and how easy it would be to carry the deposit over to other APM properties if I chose to rent a different unit in the future. When my boyfriend and I wanted to move in together and upgrade to a more spacious unit we looked first within APM. No one got back to us about the many properties that were advertised as available so we ended up moving into a house through another company. To preface all of what would happen next, I will add this:

The unit when I moved in, was not cleaned whatsoever. I assume that the tenant who left is the one who cleaned it last, due to the state of things. The walls had not been cleaned or painted and had what looked like soda spray all over them in the living room.
The oven was broken and inoperable when I moved in, which I didn't figure out right away because I switched to using the stove-top thinking it was simply an older model. Upon closer inspection it turned out the heating element was severed. When I reported this, no one came to fix it, the landlord simply ignored that I said anything.

I always paid my rent on time, and was a very quiet tenant in a complex full of noisy, disrespectful tenants who would have yelling matches and smoke outside my window.

The landlord mentioned that he had a cable guy from Comcast that I had to go through if I wanted cable, because he had a deal with him. (The deal turned out to be a referral program that only benefitted the landlord, no special deals for the tenants). The guy came over, reeking of cigarettes and argued with me over the promos available. After I left I discovered he had signed me up for a more expensive package and I had to work that out with the cable company.

Long story short, I was in communication with the landlord during our apartment search and when we found the house. Finding the house didn't give us time to put in a full 30 days so I paid a full month's rent on the agreement we would be out by Jan 15th. (So all of January was paid off) I submitted the notice in writing in his mail box outside his unit and moved out by the assigned date. We cleaned the apartment better than when it was rented to me. The day I dropped off the keys the landlord claimed he had not recieved notice and that I would now also owe for February. Shocked, I of course debated this until he said that if I resubmitted my notice in writing he would clear the situation up, and that if I found a new tenant right away and he got the unit rented out quickly (sometime in Jan) he would refund some of January's rent. I resubmitted my notice, post-dated to reflect the original. I sent him some friends who were looking for a place.

Of an $800 total deposit, I just received $150. I was charged $345 for February rent, plus a late fee, plus a fee for "tampering with the smoke alarm" (which we removed carefully to avoid breaking when moving furniture out, and we placed it neatly on the counter since they were going to have to replace batteries anyway.) When I called to clear the issue up I was told to call back. I am still in the middle of trying to get my "refundable deposit", and it doesn't matter that I was a good tenant.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I moved to Portland from the midwest for school. They knew very well that my fiance and I knew nothing about this town and sent their best con artist to roll us over. Mary, a seemingly hapless woman who talks lovingly about her dog

3
★★★★★

I moved to Portland from the midwest for school. They knew very well that my fiance and I knew nothing about this town and sent their best con artist to roll us over. Mary, a seemingly hapless woman who talks lovingly about her dog

.

I'ved lived in about 8 different cities, and I can honestly say this is the worst apartment complex I've lived in. I received two eviction threats when rent was 1 day late. I mistakenly received two rental violations that were for my neighbor. The owners wants this place to be a slum.

Also, the rental violations I mistakenly received were for ridiculous stuff like shoes and a chair on the back porch. They do monthly visual inspections of your back porch apparently and had a bad layout schematic.

1
★☆☆☆☆

I'ved lived in about 8 different cities, and I can honestly say this is the worst apartment complex I've lived in. I received two eviction threats when rent was 1 day late. I mistakenly received two rental violations that were for my neighbor. The owners wants this place to be a slum.

Also, the rental violations I mistakenly received were for ridiculous stuff like shoes and a chair on the back porch. They do monthly visual inspections of your back porch apparently and had a bad layout schematic.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I'ved lived in about 8 different cities, and I can honestly say this is the worst apartment complex I've lived in. I received two eviction threats when rent was 1 day late. I mistakenly received two rental violations that were for my

3
★★★★★

I'ved lived in about 8 different cities, and I can honestly say this is the worst apartment complex I've lived in. I received two eviction threats when rent was 1 day late. I mistakenly received two rental violations that were for my

.

I was with American Property in the 90's, it was a great place to stay due to the sq. ft and the maintence team was always timely. Well I decided to go back after selling our home, and getting a job in Beaverton, OR and I kinda wish i

3
★★★★★

I was with American Property in the 90's, it was a great place to stay due to the sq. ft and the maintence team was always timely. Well I decided to go back after selling our home, and getting a job in Beaverton, OR and I kinda wish i

.

I recently had a man fall through my kitchen ceiling while he was laying down new insulation. I informed my manager who responded with "Ohhh, I'm sure someone will fix it." REALLY??? Luckily, I had someone out the next day to fix it but that is only because I jumped down everyones throat. I live above two chain smokers who refuse to open their windows so all of their smoke is coming up through the floor so if that doesn't kill me I'm sure all the mold in the apartment will. They do not clean common areas such as stairwells, which are beyond foul. When you move in do not expect a clean apartment; you will feel like you just moved into a strangers abandoned space. The mailboxes do not have locks so mail is constantly getting stolen. Most common complaints about AMP; Maintenance come in when they want with no notice and leave no mark that they were even there and it takes WEEKS to get things fixed. Unless you are desperate I suggest you stay away from American Property Management.

1
★☆☆☆☆

I recently had a man fall through my kitchen ceiling while he was laying down new insulation. I informed my manager who responded with "Ohhh, I'm sure someone will fix it." REALLY??? Luckily, I had someone out the next day to fix it but that is only because I jumped down everyones throat. I live above two chain smokers who refuse to open their windows so all of their smoke is coming up through the floor so if that doesn't kill me I'm sure all the mold in the apartment will. They do not clean common areas such as stairwells, which are beyond foul. When you move in do not expect a clean apartment; you will feel like you just moved into a strangers abandoned space. The mailboxes do not have locks so mail is constantly getting stolen. Most common complaints about AMP; Maintenance come in when they want with no notice and leave no mark that they were even there and it takes WEEKS to get things fixed. Unless you are desperate I suggest you stay away from American Property Management.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

American Property Management is criminal.

I lived in an apartment for only a few months before leaving due to health issues caused by my poor living conditions. I was told upon moving in that the carpets had been cleaned, and they most

3
★★★★★

American Property Management is criminal.

I lived in an apartment for only a few months before leaving due to health issues caused by my poor living conditions. I was told upon moving in that the carpets had been cleaned, and they most

.

Renters beware. They have many lower-rent places in desirable locations but their business practices are shady. You won't see that "refundable" deposit again and you will likely get charged (anywhere from $500-$1000) to "replace" the shoddy carpet and other furnishings. They will pressure you to get renters insurance because they will charge you for "damages" when you move out. A partial list of problems: the hot water goes out for days (and no refund is offered); the units are old and dirty; maintenance is slow and you are treated like a "trouble-maker" if you call; laundry rooms have mold, cobwebs, cat urine, etc. & washers regularly flood the adjacent storage units. AVOID if you have any other options!

1
★☆☆☆☆

Renters beware. They have many lower-rent places in desirable locations but their business practices are shady. You won't see that "refundable" deposit again and you will likely get charged (anywhere from $500-$1000) to "replace" the shoddy carpet and other furnishings. They will pressure you to get renters insurance because they will charge you for "damages" when you move out. A partial list of problems: the hot water goes out for days (and no refund is offered); the units are old and dirty; maintenance is slow and you are treated like a "trouble-maker" if you call; laundry rooms have mold, cobwebs, cat urine, etc. & washers regularly flood the adjacent storage units. AVOID if you have any other options!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Here's just one 'fun' story about our experience. Our apartment had a storage unit, and there was graffiti on the walls, some of it lewd and pornographic. On the first day they said they wouldn't paint over it, since they claimed it wasn't "questionable content." I say that any depiction of genitals is "questionable" in this context; I'm not a prude, but
it's my home's walls and I didn't ask for it to be there. When I pointed that out, they came up with a new excuse, and
refused to paint it since it was "just the storage unit," even though it had a door to the kitchen (with a broken lock they didn't fix, either). I found it really weird that they changed excuses so quickly, and it was clear that they had no intention of doing the work, ever, and would say what they had to to get out of it. Also, it proved that the manager hadn't even inspected the place before renting it out again.

I have more stories, but I think that one illustrates their attitude.

1
★☆☆☆☆

Here's just one 'fun' story about our experience. Our apartment had a storage unit, and there was graffiti on the walls, some of it lewd and pornographic. On the first day they said they wouldn't paint over it, since they claimed it wasn't "questionable content." I say that any depiction of genitals is "questionable" in this context; I'm not a prude, but
it's my home's walls and I didn't ask for it to be there. When I pointed that out, they came up with a new excuse, and
refused to paint it since it was "just the storage unit," even though it had a door to the kitchen (with a broken lock they didn't fix, either). I found it really weird that they changed excuses so quickly, and it was clear that they had no intention of doing the work, ever, and would say what they had to to get out of it. Also, it proved that the manager hadn't even inspected the place before renting it out again.

I have more stories, but I think that one illustrates their attitude.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

My goodness, where to begin. Well, for starters, I won't rent from this company again. We rented it knowing it was an older place, and expecting a few issues with the plumbing and cold. But the location was exactly what we wanted, and the

3
★★★★★

My goodness, where to begin. Well, for starters, I won't rent from this company again. We rented it knowing it was an older place, and expecting a few issues with the plumbing and cold. But the location was exactly what we wanted, and the

.

So my apartment flooded over the weekend.
Big surprise, the firefighters that had to rip the toilet out said it was due to shotty workmanship and a rusty pipe.
I am talking about 5 inches of standing water people!
3 days later....no maintenance man??? WTF!
My carpets are starting to smell because the pads underneath are wet and soggy.
Besides the above, the place was dirty when we moved in, there is mold everywhere, our heaters don't work, there were dead cockroaches when we moved in, the windows are so old and janky that in the winter we had ice on the inside!

DO NOT RENT FROM THESE SLUMLORDS

0
★☆☆☆☆

So my apartment flooded over the weekend.
Big surprise, the firefighters that had to rip the toilet out said it was due to shotty workmanship and a rusty pipe.
I am talking about 5 inches of standing water people!
3 days later....no maintenance man??? WTF!
My carpets are starting to smell because the pads underneath are wet and soggy.
Besides the above, the place was dirty when we moved in, there is mold everywhere, our heaters don't work, there were dead cockroaches when we moved in, the windows are so old and janky that in the winter we had ice on the inside!

DO NOT RENT FROM THESE SLUMLORDS

Pros: Cheap, for a reason

Cons: Mold, flood, dirty, ants, cockroaches, heaters broken

.

I gave them a satisfactory rating, but just barely. They don't know how to prep an apartment. They clean the bathroom and kitchen, if they get around to it, but don't clean things like light fixtures or look for things to repair.

I am pretty careful about damage, so I haven't had a problem with my deposits. And they are reasonably good about maintenance, but as far as the quality of work goes, barely functional is good enough for them.

They say this building is "weatherized," but the windows and door fit loosely and plenty of air gets through. It was built in the '70s and the kitchen cabinets are on their last legs but mostly functional so that's as good as they're going to get.

The rent is affordable for this neighborhood.

3
★★★☆☆

I gave them a satisfactory rating, but just barely. They don't know how to prep an apartment. They clean the bathroom and kitchen, if they get around to it, but don't clean things like light fixtures or look for things to repair.

I am pretty careful about damage, so I haven't had a problem with my deposits. And they are reasonably good about maintenance, but as far as the quality of work goes, barely functional is good enough for them.

They say this building is "weatherized," but the windows and door fit loosely and plenty of air gets through. It was built in the '70s and the kitchen cabinets are on their last legs but mostly functional so that's as good as they're going to get.

The rent is affordable for this neighborhood.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Avoid at all costs!
Port of St. Johns Apartments in Portland are the worst apt I have lived in. Beyond the awful apartments they will more than take your move in deposit. Under false pretenses they will charge you well over a thousand dollars upon move out. Also the manager entered our apartement many times without written notice.

Wish I could give 0/5 stars.

1
★☆☆☆☆

Avoid at all costs!
Port of St. Johns Apartments in Portland are the worst apt I have lived in. Beyond the awful apartments they will more than take your move in deposit. Under false pretenses they will charge you well over a thousand dollars upon move out. Also the manager entered our apartement many times without written notice.

Wish I could give 0/5 stars.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They wont return the deposit no matter what, they wont take care of the roaches(pest control), buildings are full of mold, bad quality paint, worn out carpets, old appliances, filthy on site laundry, honestly they suck.

1
★☆☆☆☆

They wont return the deposit no matter what, they wont take care of the roaches(pest control), buildings are full of mold, bad quality paint, worn out carpets, old appliances, filthy on site laundry, honestly they suck.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

For cheap apartments in okay neighborhoods, these are the folks to rent from. Sure, they're a corporation and apartment buildings are managed by different folks, but I had a great experience as a renter. The apartment was spacious and affordable, and the landlord was quick to respond to complaints. Not the prettiest buildings, but still worth renting if you want to live in a trendy/convenient/historic neighborhood.

5
★★★★★

For cheap apartments in okay neighborhoods, these are the folks to rent from. Sure, they're a corporation and apartment buildings are managed by different folks, but I had a great experience as a renter. The apartment was spacious and affordable, and the landlord was quick to respond to complaints. Not the prettiest buildings, but still worth renting if you want to live in a trendy/convenient/historic neighborhood.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I rented 2 apartments from American and they were always clean and well kept. They have several apartments around town and alot of them allow pets which is nice! They would always come right out if anything needed fixing and are reasonably priced.

4
★★★★☆

I rented 2 apartments from American and they were always clean and well kept. They have several apartments around town and alot of them allow pets which is nice! They would always come right out if anything needed fixing and are reasonably priced.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I currently live at one of their properties. Thank goodness I'm moving out at the end of the month. They are really unprofessional. We recently discovered one of our roommates was never actually on the lease because the apartment manager just forgot to fill out the paperwork.

It once took them over a week and a half to fix our oven after the door fell off because the machine was so ancient. Seriously, a really terrible company. I have not had one positive experience. At least it's cheap. That is the only upside.

1
★☆☆☆☆

I currently live at one of their properties. Thank goodness I'm moving out at the end of the month. They are really unprofessional. We recently discovered one of our roommates was never actually on the lease because the apartment manager just forgot to fill out the paperwork.

It once took them over a week and a half to fix our oven after the door fell off because the machine was so ancient. Seriously, a really terrible company. I have not had one positive experience. At least it's cheap. That is the only upside.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

This company gives you an extremely low level of service. They are very dishonest. They tend to pick incompetent property managers who cannot do their jobs. BEWARE.

0
★☆☆☆☆

This company gives you an extremely low level of service. They are very dishonest. They tend to pick incompetent property managers who cannot do their jobs. BEWARE.

Cons: Inability to make repairs in a timely manner, incompetent property managers, difficult to work with, rude

from CitySearch
.

Get everything in Writing, or you may lose your deposit.
The amount you pay and are told you "Will get back" is not accurate. They use a arbitrary code to determine what if anything you will get back. Don't ask them for more info, they will not give it to you.
So if you have the 5-700$ to throw away, go ahead. But, if you count on this company being honest and returning your money as they say they will, you might want to rent somewhere else.

1
★☆☆☆☆

Get everything in Writing, or you may lose your deposit.
The amount you pay and are told you "Will get back" is not accurate. They use a arbitrary code to determine what if anything you will get back. Don't ask them for more info, they will not give it to you.
So if you have the 5-700$ to throw away, go ahead. But, if you count on this company being honest and returning your money as they say they will, you might want to rent somewhere else.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

Get everything in Writing, or you may lose your deposit.
The amount you pay and are told you Will get back is not accurate. They use a arbitrary code to determine what if anything you will get back. Don't ask them for more info, they will not give it to you.
So if you have the 5-700$ to throw away, go ahead. But, if you count on this company being honest and returning your money as they say they will, you might want to rent somewhere else.

0
★☆☆☆☆

Get everything in Writing, or you may lose your deposit.
The amount you pay and are told you Will get back is not accurate. They use a arbitrary code to determine what if anything you will get back. Don't ask them for more info, they will not give it to you.
So if you have the 5-700$ to throw away, go ahead. But, if you count on this company being honest and returning your money as they say they will, you might want to rent somewhere else.

from CitySearch
 

Wait, you're the expert.

If you've been to or used American Property Management, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review