Hertz Car & Truck Rental

★★★★★

About Hertz Car & Truck Rental

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  • Auto Rentals

Automotive

Automotive
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After my car was damaged in a parking lot, I needed a short term rental. I went to Hertz and received a great deal on a rental car. The salesman was very helpful when I picked up my rental and when I returned it. But the real service came a week later. My son discovered that he had left his wallet in the door pocket in the back-seat of the rental car. I called the salesman that had helped us before and explained the situation. When he looked up the vehicle we had rented, he discovered that the vehicle was shipped to a different town to go on a transport back to the east coast. I was sure my sons wallet was gone! He said he would make some calls and see what he could do to find the wallet.

The next day I had a knock at my door. The salesman from Hertz had located the wallet, found someone that could drive it up to Salem from Eugene with them and then delivered it to us in person!

Way more than anyone could have expected! What a great company!

PROS: Outstanding customer service! Very nice cars, great rates
CONS:

5
★★★★★

After my car was damaged in a parking lot, I needed a short term rental. I went to Hertz and received a great deal on a rental car. The salesman was very helpful when I picked up my rental and when I returned it. But the real service came a week later. My son discovered that he had left his wallet in the door pocket in the back-seat of the rental car. I called the salesman that had helped us before and explained the situation. When he looked up the vehicle we had rented, he discovered that the vehicle was shipped to a different town to go on a transport back to the east coast. I was sure my sons wallet was gone! He said he would make some calls and see what he could do to find the wallet.

The next day I had a knock at my door. The salesman from Hertz had located the wallet, found someone that could drive it up to Salem from Eugene with them and then delivered it to us in person!

Way more than anyone could have expected! What a great company!

PROS: Outstanding customer service! Very nice cars, great rates
CONS:

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