The Alpine Group, Inc.

★★★★☆
  • 4800 SW Griffith Dr 209

    Beaverton, OR 97005

    Map & Directions
  • 503-641-4620

Real Estate

Real Estate
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3.8 10
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Do not rent from them!! Nice at first then no call backs when you need them for something. They promised they would shampoo our carpets for renewing our lease, a dozen messages left asking them to fulfill their promise and no call back.

3
★★★★★

Do not rent from them!! Nice at first then no call backs when you need them for something. They promised they would shampoo our carpets for renewing our lease, a dozen messages left asking them to fulfill their promise and no call back.

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I have had great success with Alpine Management, and highly recommend them, if you are in the business of renting properties.

3
★★★★★

I have had great success with Alpine Management, and highly recommend them, if you are in the business of renting properties.

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I never leave negative reviews but this is one of the few times where reviewing negatively is the right thing to do. This company runs on greedy practices and has zero actual concern for their tenants. BEWARE. They will be slow to respond to maintenance requests and when they do you will meet Jerry, a nice but slow moving, lazy and talentless sloth. He will NOT do ANYTHING the right way - it will be shortcuts and the easiest possible 'fix' possible. When you move out, you will be charged unfairly for repainting the place, even if the paint is in the same condition as when you moved in. You will pay a hefty deposit, and you'll think OK they are a big company this should be reasonable. When you move out they will keep all of and there is even a good chance they will bill you MORE - even if you leave the place in good condition! They have learned how to game the deposit and move out system to MAXIMIZE REVENUE, not to benefit tenants & property owners. They are simply in it for themselves. Go with Alpine if you like bad bets.

1
★☆☆☆☆

I never leave negative reviews but this is one of the few times where reviewing negatively is the right thing to do. This company runs on greedy practices and has zero actual concern for their tenants. BEWARE. They will be slow to respond to maintenance requests and when they do you will meet Jerry, a nice but slow moving, lazy and talentless sloth. He will NOT do ANYTHING the right way - it will be shortcuts and the easiest possible 'fix' possible. When you move out, you will be charged unfairly for repainting the place, even if the paint is in the same condition as when you moved in. You will pay a hefty deposit, and you'll think OK they are a big company this should be reasonable. When you move out they will keep all of and there is even a good chance they will bill you MORE - even if you leave the place in good condition! They have learned how to game the deposit and move out system to MAXIMIZE REVENUE, not to benefit tenants & property owners. They are simply in it for themselves. Go with Alpine if you like bad bets.

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.

This is the WORST management company out there. They WILL NOT return your deposit when you move out. We ended up paying them over $1450 in deposits and didn't get a penny. In fact we were charged $750 because they claimed they had to

3
★★★★★

This is the WORST management company out there. They WILL NOT return your deposit when you move out. We ended up paying them over $1450 in deposits and didn't get a penny. In fact we were charged $750 because they claimed they had to

.

I rented a very high end home from this company and was very pleased! I lived at this property for one year and just recently moved out. During my occupancy, they responed to my needs VERY promptly. I had a VERY bad experience with a

3
★★★★★

I rented a very high end home from this company and was very pleased! I lived at this property for one year and just recently moved out. During my occupancy, they responed to my needs VERY promptly. I had a VERY bad experience with a

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Very Rude. Kept over 2/3 of my deposit when I left the place spotless. Never sent me paperwork prior to move out. Office lady Lynn told me to be quite on the phone, WOW. Very unprofessional and rude. I have dealt with 10 different property management companies since moving to Portland. Always received a full deposit back, except from these idiots. If you own property please DO NOT use these people for the sake of your hard working, respectful tenants.

0
★☆☆☆☆

Very Rude. Kept over 2/3 of my deposit when I left the place spotless. Never sent me paperwork prior to move out. Office lady Lynn told me to be quite on the phone, WOW. Very unprofessional and rude. I have dealt with 10 different property management companies since moving to Portland. Always received a full deposit back, except from these idiots. If you own property please DO NOT use these people for the sake of your hard working, respectful tenants.

Pros: NONE!

Cons: Everything

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I usually do not write reviews, but wanted to give Alpine two thumbs up for recently helping me. My fridge recently went out and they immediately delivered me a new one and even gave me a $50 gift card for losing some food. They treated me right and I really appreciate that. Thanks

2
★★★★★

I usually do not write reviews, but wanted to give Alpine two thumbs up for recently helping me. My fridge recently went out and they immediately delivered me a new one and even gave me a $50 gift card for losing some food. They treated me right and I really appreciate that. Thanks

Pros: Responsiveness

Cons: n/a

.

Never, ever do business with these people. I've been renting one of their properties for the past 18 months and can't wait to get out.

During my search: Fairly indifferent. They couldn't even get someone to meet me at the house and show it to me. They just gave me the code to the lockbox on the door to get the key and let me look around. They hadn't even met me in person, which should be a red flag to any homeowners looking to use them as a management company. I loved the house, though, so I made the mistake of signing the lease.

During move-in: Gave me what appeared to be random keys, none of which worked for the mailbox. Had to get one from the post office on my own. The only door key that worked was the one from the lockbox. Never have gotten a copy of the HOA rules after repeated requests.

While living here: Every time I tried calling them I'd get voicemail (or possibly the receptionist, who promptly sent me to someone's voicemail). I have NEVER received a call back from them, even when it was related to a lost-in-the-mail rent check. I just had to keep calling until I got a live person, but in the case of the lost check situation they felt it was OK to just ignore my calls altogether. Awesome.

Now: I'm getting the hell out of here. It got too expensive after my lease was up, so I started looking to move. Apparently they REFUSE to release my rental history because I haven't given my 30 days' notice. What?! I'm not stupid...why would I give notice until I have a new place lined up? I called and left messages at least 5-10 times and still no call back over a week later. This is just ridiculous.

I got extremely lucky and was able to find a new place that understood the situation and gave me a place with no rental history with an increased deposit, but it sure did cause a whole lot of unnecessary stress and lost sleep. I guarantee the vast majority of places won't rent to you with an incomplete application.

STAY AWAY!

0
★☆☆☆☆

Never, ever do business with these people. I've been renting one of their properties for the past 18 months and can't wait to get out.

During my search: Fairly indifferent. They couldn't even get someone to meet me at the house and show it to me. They just gave me the code to the lockbox on the door to get the key and let me look around. They hadn't even met me in person, which should be a red flag to any homeowners looking to use them as a management company. I loved the house, though, so I made the mistake of signing the lease.

During move-in: Gave me what appeared to be random keys, none of which worked for the mailbox. Had to get one from the post office on my own. The only door key that worked was the one from the lockbox. Never have gotten a copy of the HOA rules after repeated requests.

While living here: Every time I tried calling them I'd get voicemail (or possibly the receptionist, who promptly sent me to someone's voicemail). I have NEVER received a call back from them, even when it was related to a lost-in-the-mail rent check. I just had to keep calling until I got a live person, but in the case of the lost check situation they felt it was OK to just ignore my calls altogether. Awesome.

Now: I'm getting the hell out of here. It got too expensive after my lease was up, so I started looking to move. Apparently they REFUSE to release my rental history because I haven't given my 30 days' notice. What?! I'm not stupid...why would I give notice until I have a new place lined up? I called and left messages at least 5-10 times and still no call back over a week later. This is just ridiculous.

I got extremely lucky and was able to find a new place that understood the situation and gave me a place with no rental history with an increased deposit, but it sure did cause a whole lot of unnecessary stress and lost sleep. I guarantee the vast majority of places won't rent to you with an incomplete application.

STAY AWAY!

Pros: Nice property

Cons: Everything else

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I have rented from many different management companies through-out Oregon & California. Alpine was very pro-active in helping me find a rental property to live in and their office staff was very friendly and courteous. When my job transferred me back to CA - they promptly sent me the move-out instructions and after our walk-thru, my deposit was refunded within the 31 days allowed by law. I would highly recommend Alpine to someone who is looking to rent - they really do try to take care of you!!

2
★★★★★

I have rented from many different management companies through-out Oregon & California. Alpine was very pro-active in helping me find a rental property to live in and their office staff was very friendly and courteous. When my job transferred me back to CA - they promptly sent me the move-out instructions and after our walk-thru, my deposit was refunded within the 31 days allowed by law. I would highly recommend Alpine to someone who is looking to rent - they really do try to take care of you!!

Pros: Friendly, wide range of properties to choose from

Cons: Not open Sunday :(

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I've had multiple problems with reaching staff during business hours, unreturned phone messages and emails, no action after multiple requests for information, an unreturned security deposit, and a total lack of concern for the urgency of my requests.

If you can avoid this company, do so at all costs!!!

0
★☆☆☆☆

I've had multiple problems with reaching staff during business hours, unreturned phone messages and emails, no action after multiple requests for information, an unreturned security deposit, and a total lack of concern for the urgency of my requests.

If you can avoid this company, do so at all costs!!!

Pros: Non that I've seen

Cons: Everything-from difficulty getting things fixed after moving in, to absolutely no service during move out.

 

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