Performance Properties Inc

★★★☆☆
  • 1584 Holly St

    West Linn, OR 97068

    Map & Directions
  • 503-635-0099

About Performance Properties Inc

Hours
Daily 9am-5:30pm

Real Estate

Real Estate
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This company has very nice properties but average to poor management skills. I felt sorry for the owner's of the house I rented as they did the cheapest, barest, and mediocre repair work and were really not too concerned about the poor quality of work they were doing.

Also, we discussed the year to year lease as I had never signed a year lease before. Since I knew that my schooling ended in a September and I was signing in July, I asked if it went month to month after one year since I would be graduating in a September. I was told, 'No problem'. The next year, I was sent a letter requiring another year commitment and when asked about the month to month was told, "We would never do that". Again I explained that in the next year I would need to leave in a September as my graduate program ended in that month. I was then told 'tough', I would have to commit to a full year knowing I would be leaving 2 months after signing and would either have to find someone to take my lease or be liable for the whole years rent.

I moved and found a less expensive, more high quality place that was month to month to boot. only rent from these folks if you know that someday, you will move out the exact same month you move in. Kinda hard to do if you end up being transferred to another city or some other life circumstance occurs.

1
★★☆☆☆

This company has very nice properties but average to poor management skills. I felt sorry for the owner's of the house I rented as they did the cheapest, barest, and mediocre repair work and were really not too concerned about the poor quality of work they were doing.

Also, we discussed the year to year lease as I had never signed a year lease before. Since I knew that my schooling ended in a September and I was signing in July, I asked if it went month to month after one year since I would be graduating in a September. I was told, 'No problem'. The next year, I was sent a letter requiring another year commitment and when asked about the month to month was told, "We would never do that". Again I explained that in the next year I would need to leave in a September as my graduate program ended in that month. I was then told 'tough', I would have to commit to a full year knowing I would be leaving 2 months after signing and would either have to find someone to take my lease or be liable for the whole years rent.

I moved and found a less expensive, more high quality place that was month to month to boot. only rent from these folks if you know that someday, you will move out the exact same month you move in. Kinda hard to do if you end up being transferred to another city or some other life circumstance occurs.

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We had an awful experience with this property management group. Despite having multiple years of rental history and meeting the income qualifications for every other rental management service we've ever worked with, this company treated us like we'd never rented before and wouldn't ever hope to qualify. They seriously treated us like dirt. Cari had an awful attitude and was very unprofessional. I would highly recommend looking elsewhere for a more reasonably-priced, better experience. Side note: our experience with Capital Property Management has been outstanding and I'd look there first. That's how renters and potential renters should be treated.

0
★☆☆☆☆

We had an awful experience with this property management group. Despite having multiple years of rental history and meeting the income qualifications for every other rental management service we've ever worked with, this company treated us like we'd never rented before and wouldn't ever hope to qualify. They seriously treated us like dirt. Cari had an awful attitude and was very unprofessional. I would highly recommend looking elsewhere for a more reasonably-priced, better experience. Side note: our experience with Capital Property Management has been outstanding and I'd look there first. That's how renters and potential renters should be treated.

Pros: Nice properties

Cons: Rude, terrible customer service, overpriced properties

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I rented from Piersons from 2007-2008 in a lovely (but drafty) duplex on 30th place.

When I moved in in early 2007, I asked the lady about the bad reviews I'd been reading and she admitted that a few things went wrong in the past but they were working hard to correct that. And with me, they certainly did so!

There is a handful of people that works there so I'm not sure how you keep getting different people. I've had nothing but positive experiences with them. The agent was nice, the lady sealing the deal was great and the lady that picks up the phone is always perfectly cheerful too.

I submitted MANY requests to have things fixed and without fail someone showed up within 2 days and it was fixed, no questions asked.

I absolutely loved Piersons and was real sad to leave after a year, as I moved in with my girlfriend. In fact, as we speak we are looking at one of their properties to move into right now!

5
★★★★★

I rented from Piersons from 2007-2008 in a lovely (but drafty) duplex on 30th place.

When I moved in in early 2007, I asked the lady about the bad reviews I'd been reading and she admitted that a few things went wrong in the past but they were working hard to correct that. And with me, they certainly did so!

There is a handful of people that works there so I'm not sure how you keep getting different people. I've had nothing but positive experiences with them. The agent was nice, the lady sealing the deal was great and the lady that picks up the phone is always perfectly cheerful too.

I submitted MANY requests to have things fixed and without fail someone showed up within 2 days and it was fixed, no questions asked.

I absolutely loved Piersons and was real sad to leave after a year, as I moved in with my girlfriend. In fact, as we speak we are looking at one of their properties to move into right now!

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I'm suprised to read the comment below, We've rented from them for the last year and a half, and have had nothing but good experiences with the staff, especially Cari. She is usually the person who answers the phones, and the first one we see when we go to pay our rent. She's always been very friendly and helpful. We even referred some friends to them, and they ended up renting a property through Pierson as well, and are happy with them. I've rented before this, and know that there are no guarentees when applying. The person probably left some facts out about why they were denied. Give them a try, I bet you'll be pleasantly suprised.

2
★★★★★

I'm suprised to read the comment below, We've rented from them for the last year and a half, and have had nothing but good experiences with the staff, especially Cari. She is usually the person who answers the phones, and the first one we see when we go to pay our rent. She's always been very friendly and helpful. We even referred some friends to them, and they ended up renting a property through Pierson as well, and are happy with them. I've rented before this, and know that there are no guarentees when applying. The person probably left some facts out about why they were denied. Give them a try, I bet you'll be pleasantly suprised.

Pros: Great office staff, nice rentals

Cons: parking at office is a little difficult

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I called twice and spoke to Cari Pierce and explained to her my concern in applying for a house they'd posted on craigslist for rent. My concern was that I had just moved up from San Francisco and had not established employment. I also had only owned property before, and so had no 'rental history'. HOWEVER my roommate was gainfully employed making over 50k a year, with an over 700 credit score, and PERFECT rental history for over 10 years. When I spoke with her over the phone, she said that it'd be no problem and that my roommate would more then make up for the fact that I was not working. So after waiting 2 weeks to apply in hopes to find something else, we applied and paid the $80.00 application fee. We then called 2 business days later to see what the status was only to be told that due to my lack of work, and no rental history that we'd be turned down. WHAT!!!!!????? Are you kidding me!!?? I called and spoke directly to her twice regarding my concern, and of course my application indicated that I was not working. Why would they even need to submit the application, they knew from prior phone calls of the situation.

I really wish I'd found this website prior to applying, because based on the reviews it sounds like a shady company, for more then just my issue.

0
★☆☆☆☆

I called twice and spoke to Cari Pierce and explained to her my concern in applying for a house they'd posted on craigslist for rent. My concern was that I had just moved up from San Francisco and had not established employment. I also had only owned property before, and so had no 'rental history'. HOWEVER my roommate was gainfully employed making over 50k a year, with an over 700 credit score, and PERFECT rental history for over 10 years. When I spoke with her over the phone, she said that it'd be no problem and that my roommate would more then make up for the fact that I was not working. So after waiting 2 weeks to apply in hopes to find something else, we applied and paid the $80.00 application fee. We then called 2 business days later to see what the status was only to be told that due to my lack of work, and no rental history that we'd be turned down. WHAT!!!!!????? Are you kidding me!!?? I called and spoke directly to her twice regarding my concern, and of course my application indicated that I was not working. Why would they even need to submit the application, they knew from prior phone calls of the situation.

I really wish I'd found this website prior to applying, because based on the reviews it sounds like a shady company, for more then just my issue.

Pros: They had the right place.....

Cons: They are scam artists.... and RUDE!!!!

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We have rented many different times over the years thru college and have never dealt with such an unprofessional businesss. They wouldn't respond to simple repair requests, creepy repairman named wolf, rude staff. They also are holding back our deposit I would not recommend this business.

0
★☆☆☆☆

We have rented many different times over the years thru college and have never dealt with such an unprofessional businesss. They wouldn't respond to simple repair requests, creepy repairman named wolf, rude staff. They also are holding back our deposit I would not recommend this business.

Pros: cheap

Cons: creepy repair guy, terrible customer service,

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This company was GREAT to deal with. Diane went above and beyond in helping us. I highly recommend them!!

2
★★★★★

This company was GREAT to deal with. Diane went above and beyond in helping us. I highly recommend them!!

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I've been renting from Pierson's since May of 2007 and I couldn't be happier really.
I have a relatively low rent in the heart of Laurelhurst, nice house, yard's taken care of by Pierson's, huge basement, spacious house....and the Pierson's people themselves are pretty nice too!

I've not had a single bad moment with them, from talking to the Leasing agent to moving in.
I've had a large number of things go wrong (generally things breaking, house is old) and they're there either the same day or the next day, no questions asked, problem solved the first time.

Always friendly on the phone, communicative, always friendly and responsive to questions I may have.
They recently came by for a bi-annual house inspection and to see if there are glaring issues around the house/property that needed taking care of. How nice!

I really don't understand why there are so many damn bad reviews when I honestly can say they're the best Property Management Company i've ever dealt with.

2
★★★★★

I've been renting from Pierson's since May of 2007 and I couldn't be happier really.
I have a relatively low rent in the heart of Laurelhurst, nice house, yard's taken care of by Pierson's, huge basement, spacious house....and the Pierson's people themselves are pretty nice too!

I've not had a single bad moment with them, from talking to the Leasing agent to moving in.
I've had a large number of things go wrong (generally things breaking, house is old) and they're there either the same day or the next day, no questions asked, problem solved the first time.

Always friendly on the phone, communicative, always friendly and responsive to questions I may have.
They recently came by for a bi-annual house inspection and to see if there are glaring issues around the house/property that needed taking care of. How nice!

I really don't understand why there are so many damn bad reviews when I honestly can say they're the best Property Management Company i've ever dealt with.

Pros: Lovely properties, good rents, fast service, sweet staff

Cons: None

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I rented from Pierson for 5 years. I was happy with how they responded when problems happened like the garage roof leaking (it was completely reroofed in several days), and the water heater going out (replaced the same day we called). I liked the people in the office. I also was pleased with their knowledge of my rights as a renter. I would recommend them to my friends--in fact I have, with great results.

2
★★★★★

I rented from Pierson for 5 years. I was happy with how they responded when problems happened like the garage roof leaking (it was completely reroofed in several days), and the water heater going out (replaced the same day we called). I liked the people in the office. I also was pleased with their knowledge of my rights as a renter. I would recommend them to my friends--in fact I have, with great results.

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For the past 12 years I have rented 2 different houses from Pierson Property. I lived in the first house for 5 years. It was a great house but the property owner could be difficult. at times. At two seperate times during my time there the owner tried to terminate the lease early so that they could move back into the house but both times Pierson Property interceded on my behalf and protected my rights as a renter. When I finally moved they promptly returned all my deposits. Before I moved Pierson Property located another great house for me that met my requirements for location, price, and most importantly the style of house. I have always had a dog so finding a nice house is not always easy. I have lived in this house for 7 years and continue to find that their service is excellent. In my years in this house the refrigerator and dishwasher have both needed replacing and in both instances it was done very quickly. The exterior of the house was painted a couple years ago and they included me in the decision about what the new colors would be. This house is really solid but the times that I have needed repairs they have taken care of them quickly and professionally. I do not have to contact them very often but when I have I have always found them to be professional and friendly. I would recommend them to any of my friends if they were looking to rent a property.

2
★★★★★

For the past 12 years I have rented 2 different houses from Pierson Property. I lived in the first house for 5 years. It was a great house but the property owner could be difficult. at times. At two seperate times during my time there the owner tried to terminate the lease early so that they could move back into the house but both times Pierson Property interceded on my behalf and protected my rights as a renter. When I finally moved they promptly returned all my deposits. Before I moved Pierson Property located another great house for me that met my requirements for location, price, and most importantly the style of house. I have always had a dog so finding a nice house is not always easy. I have lived in this house for 7 years and continue to find that their service is excellent. In my years in this house the refrigerator and dishwasher have both needed replacing and in both instances it was done very quickly. The exterior of the house was painted a couple years ago and they included me in the decision about what the new colors would be. This house is really solid but the times that I have needed repairs they have taken care of them quickly and professionally. I do not have to contact them very often but when I have I have always found them to be professional and friendly. I would recommend them to any of my friends if they were looking to rent a property.

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I've rented homes and apartments for many years in several places from southern California to NYC. I've found Pierson Property Management Services to be more than satisfactory. I've rented from PIerson's for 5 years and always had good service. The staff is courteous, quick to fix problems, and someone always answers the phone. Since I've been here the building has been painted, inside and out, and new carpet has been installed in the common areas. If you're a renter who appreciates a responsive manager, I'd recommend this agency.

2
★★★★★

I've rented homes and apartments for many years in several places from southern California to NYC. I've found Pierson Property Management Services to be more than satisfactory. I've rented from PIerson's for 5 years and always had good service. The staff is courteous, quick to fix problems, and someone always answers the phone. Since I've been here the building has been painted, inside and out, and new carpet has been installed in the common areas. If you're a renter who appreciates a responsive manager, I'd recommend this agency.

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Stay far away from these people!
Unless you like to never talk to the same person twice, enjoy unprofessionalisim at it's worst, and don't mind living in a place that is falling apart with repair calls going ignored, I would steer clear of any property managed by this company.
They will make you jump through hoops and bend over backwards to move into an overpriced rental, and then once you get in and hand over all the money they won't ever go out of their way to help you when in need (repairs, etc)....and i'm not talking about small repairs that you can do yourself. I'm talking about the "I haven't been able to use my shower or toilet for a week" kind of repairs. They ARE very good at putting bandaids on everything and then treating you like a burden when you report them broken again.
There is now way I could list all of the problems that I have had with this company so I will just leave it at that I am reporting them to the BBB.
Please take my advice and STAY AWAY!

1
★☆☆☆☆

Stay far away from these people!
Unless you like to never talk to the same person twice, enjoy unprofessionalisim at it's worst, and don't mind living in a place that is falling apart with repair calls going ignored, I would steer clear of any property managed by this company.
They will make you jump through hoops and bend over backwards to move into an overpriced rental, and then once you get in and hand over all the money they won't ever go out of their way to help you when in need (repairs, etc)....and i'm not talking about small repairs that you can do yourself. I'm talking about the "I haven't been able to use my shower or toilet for a week" kind of repairs. They ARE very good at putting bandaids on everything and then treating you like a burden when you report them broken again.
There is now way I could list all of the problems that I have had with this company so I will just leave it at that I am reporting them to the BBB.
Please take my advice and STAY AWAY!

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.

This company posted a new ad for more money a month on craiglist for a property that still had an application pending on. Then they tried to make up an excuse as to why they couldn't rent to me... because they hadn't gotten a call back from a refernce of mine and it is their job to rent out the property for the owner!! Apparently the owner wanted it rented before my reference could get back to them; hello, it was a holiday weekend!! It is bad business to take someone's money for an application fee and then start processing and accept ing another person's. Never mind the fact they switch agents you need to talk to because everyone is always in a meeting. Aren't they supposed to talk to future renters? I should have listened to the previous reviews and not submitted my application but instead I hoped my experience would be different!! I have faith it will come back to bite them in the a** at some point and recognize their shadiness now probably saved me from major headaches in the future. Good luck to any poor soul who has to rent and deal with this company!!!

0
★☆☆☆☆

This company posted a new ad for more money a month on craiglist for a property that still had an application pending on. Then they tried to make up an excuse as to why they couldn't rent to me... because they hadn't gotten a call back from a refernce of mine and it is their job to rent out the property for the owner!! Apparently the owner wanted it rented before my reference could get back to them; hello, it was a holiday weekend!! It is bad business to take someone's money for an application fee and then start processing and accept ing another person's. Never mind the fact they switch agents you need to talk to because everyone is always in a meeting. Aren't they supposed to talk to future renters? I should have listened to the previous reviews and not submitted my application but instead I hoped my experience would be different!! I have faith it will come back to bite them in the a** at some point and recognize their shadiness now probably saved me from major headaches in the future. Good luck to any poor soul who has to rent and deal with this company!!!

Pros: They list some great properties

Cons: More than I have space to list (rude, unprofessional, shady, untruthful, etc...)

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My roommates and I have rented various houses in Eugene and Portland over the past 6 years and have never dealt with a shadyer half a$$ operation than Pierson property management. First we move in to a house that was advertised to have washer/dryer and realized the first day it didn't, when we asked about this they said too bad, you signed the lease already. Lights weren't working and that took multiple calls and 3 weeks later to get fixed. Over the year we had a few problems and chose to fix them ourselves rather then be cross examined as to how the problem occured. We paid our rent on time every month and when our year lease was coming to an end we were asked to renew for another year. We offered to renew for 6 months w/option to renew for another 6, they said owner wouldn't go for it(if they even called to ask?). After our annual inspection they were still ok with us renewing, but I had multiple conversations(arguments) for them to come fix a minor piece that fell off sink on an old dish washer that connects to sink by hose, to no avail, even if I paid for it. They told us by letter 3 days later that the owners were taking the house back and not renting it. Being in real estate I researched owners and called them back east to see if we could rent directly or purchase property, they said that Pierson told them we were destroying the house and should not renew w/us. Even though the 60 year old house is in fine condition. In closing, these people are shady and unprofessional, I will be filing a complaint with the BB B and telling every person I meet in real estate over my career to never use Pierson Property Management, or rent from them.

0
★☆☆☆☆

My roommates and I have rented various houses in Eugene and Portland over the past 6 years and have never dealt with a shadyer half a$$ operation than Pierson property management. First we move in to a house that was advertised to have washer/dryer and realized the first day it didn't, when we asked about this they said too bad, you signed the lease already. Lights weren't working and that took multiple calls and 3 weeks later to get fixed. Over the year we had a few problems and chose to fix them ourselves rather then be cross examined as to how the problem occured. We paid our rent on time every month and when our year lease was coming to an end we were asked to renew for another year. We offered to renew for 6 months w/option to renew for another 6, they said owner wouldn't go for it(if they even called to ask?). After our annual inspection they were still ok with us renewing, but I had multiple conversations(arguments) for them to come fix a minor piece that fell off sink on an old dish washer that connects to sink by hose, to no avail, even if I paid for it. They told us by letter 3 days later that the owners were taking the house back and not renting it. Being in real estate I researched owners and called them back east to see if we could rent directly or purchase property, they said that Pierson told them we were destroying the house and should not renew w/us. Even though the 60 year old house is in fine condition. In closing, these people are shady and unprofessional, I will be filing a complaint with the BB B and telling every person I meet in real estate over my career to never use Pierson Property Management, or rent from them.

Pros: Didn't bother you

Cons: Poor response time, terrible to deal with, dishonest, see post

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I think it's great that they leave me alone , but then when I do need something they're not around to help. They never return phone calls and when you do have a need to call they're really rude and overall seem to have a chip on their shoulder like you have bothered them at home or something. Probably will avoid them in the future.

1
★★☆☆☆

I think it's great that they leave me alone , but then when I do need something they're not around to help. They never return phone calls and when you do have a need to call they're really rude and overall seem to have a chip on their shoulder like you have bothered them at home or something. Probably will avoid them in the future.

Pros: they leave you alone, no hassles, low rent, cool properties

Cons: incompitant office folks, creepy hodge-podge maintance guy, no lighting on the outiside of buildings, not reliable, not helpful

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I live in a really great house, even though it's a bit run down and neglected. And believe me if it weren't such a great house then I'd NEVER want to deal with Pierson Property Management!
From the very beginning of my dealings with Pierson, they've either been smarmy, unresponsive or very slow to address major problems. Problems like the heat not working. Multiple times. There have been other, more serious issues that I had to fight tooth and nail to get resolved. The upside is now I know my renter's legal rights.
I've learned that, much like an insurance company, I'm not likely to get issues resolved on the first try. It's like they're not very interested in servicing renters, only protecting the anonymous owner, who's a piece of poo for neglecting his house but making a fat profit every month. I'm not against someone making a profit off of renters, but in the past I've dealt with owners who are responsive to issues and repairs.
It seems oddly as if others I've dealt with care about the house they own that someone else occupies. Pierson doesn't seem able to handle their workload. I have to deal with multiple people for different issues, but getting a hold of them is unpredictable. It's always wait and see with them, no answers come without waiting a week or so.
There is no excuse for them to be so distracted and disjointed. I would never recommend Pierson to a renter because it's obvious where their priorities lie.

0
★☆☆☆☆

I live in a really great house, even though it's a bit run down and neglected. And believe me if it weren't such a great house then I'd NEVER want to deal with Pierson Property Management!
From the very beginning of my dealings with Pierson, they've either been smarmy, unresponsive or very slow to address major problems. Problems like the heat not working. Multiple times. There have been other, more serious issues that I had to fight tooth and nail to get resolved. The upside is now I know my renter's legal rights.
I've learned that, much like an insurance company, I'm not likely to get issues resolved on the first try. It's like they're not very interested in servicing renters, only protecting the anonymous owner, who's a piece of poo for neglecting his house but making a fat profit every month. I'm not against someone making a profit off of renters, but in the past I've dealt with owners who are responsive to issues and repairs.
It seems oddly as if others I've dealt with care about the house they own that someone else occupies. Pierson doesn't seem able to handle their workload. I have to deal with multiple people for different issues, but getting a hold of them is unpredictable. It's always wait and see with them, no answers come without waiting a week or so.
There is no excuse for them to be so distracted and disjointed. I would never recommend Pierson to a renter because it's obvious where their priorities lie.

Pros: Pierson has some great houses to offer

Cons: hard to get straight or timely answer from staff

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In the last 11 years of renting I have had good and bad experiences with rental companies. Pierson rates as the worst I have ever dealt with.

I can't decide if they are just stupid or they just don't care about their renters.

First off, they are impossible to talk to. The only person that deals with leases only works 3 days a week. And not always the same 3 days. And even then, they will need to ask someone else and they will say they will get back to you. So you call them back a week later, oops, not in the office. So the next day you call again. They give you an answer, but not an answer to the question you asked. Again, need to talk to someone else, say they will call you back. and repeat...

They don't fix problems unless you hound them and are just generally infuriating to talk to. When talking to them about issues with the rental or the lease they are often inconsistent with what they tell you; which leads me to think that they are either lying or they are just idiots that don't know what they are doing.

If they have the place of your dreams, go for it. If you have other options, stay as far from them as possible!!

0
★☆☆☆☆

In the last 11 years of renting I have had good and bad experiences with rental companies. Pierson rates as the worst I have ever dealt with.

I can't decide if they are just stupid or they just don't care about their renters.

First off, they are impossible to talk to. The only person that deals with leases only works 3 days a week. And not always the same 3 days. And even then, they will need to ask someone else and they will say they will get back to you. So you call them back a week later, oops, not in the office. So the next day you call again. They give you an answer, but not an answer to the question you asked. Again, need to talk to someone else, say they will call you back. and repeat...

They don't fix problems unless you hound them and are just generally infuriating to talk to. When talking to them about issues with the rental or the lease they are often inconsistent with what they tell you; which leads me to think that they are either lying or they are just idiots that don't know what they are doing.

If they have the place of your dreams, go for it. If you have other options, stay as far from them as possible!!

Pros: Easy to get a hold of, but normally the person you need won't be working that day

Cons: Impossible to deal with

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GOD these people are ridiculous. The most unprofessional and unorganized property management company I've seen yet. To top it off, they're shady liars! My roommates and I were the first to turn in a complete application for a beautiful house. Everything was approved, they told us it was all gravy, we were getting ready to move out (we had 2 weeks left) until a week later I get a phone call telling me that they FORGOT that they didn't accept cosigners at this house and that they gave it to someone else who turned in an application AFTER US. WTF IS THAT?!?! We had ONE WEEK to scramble to find a house. I was in tears, stressing out, not to mention freaking out about my final exams coming up.

Today I called the number on a house ad. "Pierson Property Management, this is __________" ...I hung up. Never again.

0
★☆☆☆☆

GOD these people are ridiculous. The most unprofessional and unorganized property management company I've seen yet. To top it off, they're shady liars! My roommates and I were the first to turn in a complete application for a beautiful house. Everything was approved, they told us it was all gravy, we were getting ready to move out (we had 2 weeks left) until a week later I get a phone call telling me that they FORGOT that they didn't accept cosigners at this house and that they gave it to someone else who turned in an application AFTER US. WTF IS THAT?!?! We had ONE WEEK to scramble to find a house. I was in tears, stressing out, not to mention freaking out about my final exams coming up.

Today I called the number on a house ad. "Pierson Property Management, this is __________" ...I hung up. Never again.

Pros: none

Cons: Uneducated and unprofessional staff

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To be honest, I find the representatives of this company to be rather unprofessional. They seem to lock up when there's something that actually has to be done that doesn't involve giving them money. They used to be great, but staff changed and so did attitude. Use if you must, but not recommended. I too have to make numerous phone calls and cross my fingers to get the most simple administrative/maintenance tasks done.

1
★★★☆☆

To be honest, I find the representatives of this company to be rather unprofessional. They seem to lock up when there's something that actually has to be done that doesn't involve giving them money. They used to be great, but staff changed and so did attitude. Use if you must, but not recommended. I too have to make numerous phone calls and cross my fingers to get the most simple administrative/maintenance tasks done.

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They were really pretty decent. We rented a house, and the place was kept in good shape. There were some large things that needed to be taken care of, and after some nagging (with Pierson acting as a go-between with us and the owners), they got done.

Our deposit was returned, completely, in a reasonable amount of time.

They did try to nickel and dime us here and there. For example, a roommate moved out, and a new one moved in. Pierson requires all inhabitants to be on the lease. No problem: paid an application fee, and the person was accepted. But then Pierson also wanted a $50 (I believe) fee for changing the contract. We found that pretty ridiculous, and refused to pay it.

2
★★★★☆

They were really pretty decent. We rented a house, and the place was kept in good shape. There were some large things that needed to be taken care of, and after some nagging (with Pierson acting as a go-between with us and the owners), they got done.

Our deposit was returned, completely, in a reasonable amount of time.

They did try to nickel and dime us here and there. For example, a roommate moved out, and a new one moved in. Pierson requires all inhabitants to be on the lease. No problem: paid an application fee, and the person was accepted. But then Pierson also wanted a $50 (I believe) fee for changing the contract. We found that pretty ridiculous, and refused to pay it.

.

Yikes! I don't know what these folks are talking about, but their experiences are definately not like mine! They showed me several places, I chose a great house at just the price I wanted, in a great neighborhood, and they were so helpful all the way through the process. I had lots of questions, just coming here from out of state, and they answered every one. Even signing the paperwork- not one of my favorite activities- was smooth and organized. I've done the same type of work in different states, and I could just tell that they know their business.

Even when we had to call for maintenace during the snow storm- a very hectic time for everyone in Portland- they were as fast as could be expected, and the maintenance guy that came out to fix things was very, very funny to boot!

When I read about someone trying to blame Pierson because their apartment walls are thin, I have to think that you get what you pay for. When you choose to buy something cheap, you really don't have a right to berate the company that you purchased it from if you decide you don't like it- perhaps you needed to shop around a bit more to choose an apartment more to your liking. I understand that Pierson manages many homes and apartments all over the city, at many different prices, so I would think that would make it pretty easy to choose one that didn't have thin walls. . .

Just my experience- I think they're great!

2
★★★★★

Yikes! I don't know what these folks are talking about, but their experiences are definately not like mine! They showed me several places, I chose a great house at just the price I wanted, in a great neighborhood, and they were so helpful all the way through the process. I had lots of questions, just coming here from out of state, and they answered every one. Even signing the paperwork- not one of my favorite activities- was smooth and organized. I've done the same type of work in different states, and I could just tell that they know their business.

Even when we had to call for maintenace during the snow storm- a very hectic time for everyone in Portland- they were as fast as could be expected, and the maintenance guy that came out to fix things was very, very funny to boot!

When I read about someone trying to blame Pierson because their apartment walls are thin, I have to think that you get what you pay for. When you choose to buy something cheap, you really don't have a right to berate the company that you purchased it from if you decide you don't like it- perhaps you needed to shop around a bit more to choose an apartment more to your liking. I understand that Pierson manages many homes and apartments all over the city, at many different prices, so I would think that would make it pretty easy to choose one that didn't have thin walls. . .

Just my experience- I think they're great!

Pros: Lots of choices, Saturday hours, grace under weather-induced maintenance pressure

Cons: parking is bad at the office, but that's more because of construction

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These people are not only rude but they violate lease agreements. They lack any and all customer service skills. I have been without heat for 2 days now and even after calling them mulitple times a day to get it fixed, they have offered little to no help in the matter. It's 50 degrees in my apartment and they have yet to offer any sympathy or apologies. This is the second time this winter that the heat has broken. Their rental rates are through the roof for the quality of apartment they offer. The walls are so thin I can hear the neighbors sneeze. I would not recommend anyone use their services. I wish I had found this site before signing a lease with them because it would have saved me a lot of aggrevation. Please save yourself the same troubles I have had and do not rent from Pierson Property Management Services!!

0
★☆☆☆☆

These people are not only rude but they violate lease agreements. They lack any and all customer service skills. I have been without heat for 2 days now and even after calling them mulitple times a day to get it fixed, they have offered little to no help in the matter. It's 50 degrees in my apartment and they have yet to offer any sympathy or apologies. This is the second time this winter that the heat has broken. Their rental rates are through the roof for the quality of apartment they offer. The walls are so thin I can hear the neighbors sneeze. I would not recommend anyone use their services. I wish I had found this site before signing a lease with them because it would have saved me a lot of aggrevation. Please save yourself the same troubles I have had and do not rent from Pierson Property Management Services!!

Pros: None that I can see

Cons: High rent, low quality apartments, horrible customer service, little to no response to maintenance issues

.

Not sure about these folks - not rude exactly, but they never return calls, and if ya manage to get them on the phone, they tell ya one thing, tell ya another, then neither turn out to be quite true. Between this and the other post about late returning deposit - won't be wasting any more time on them...

1
★★★☆☆

Not sure about these folks - not rude exactly, but they never return calls, and if ya manage to get them on the phone, they tell ya one thing, tell ya another, then neither turn out to be quite true. Between this and the other post about late returning deposit - won't be wasting any more time on them...

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Sometimes, their reps can be rude. At best, they aren't always very helpful. They are now late getting us our deposit back. Could be worse, I guess, but definitely could be better.

1
★★☆☆☆

Sometimes, their reps can be rude. At best, they aren't always very helpful. They are now late getting us our deposit back. Could be worse, I guess, but definitely could be better.

 

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