Electromatic Inc

★★★★☆

About Electromatic Inc

Categories
  • Major Appliance Repair

Home & Garden

Home & Garden
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The first time they were suppose to come out they were a no show. Second time he said the dryer just needed to be moved and Third time the same guy just tightend a screw on our dryer and charged 80.00. He apparently can not trouble shoot.

3
★★★★★

The first time they were suppose to come out they were a no show. Second time he said the dryer just needed to be moved and Third time the same guy just tightend a screw on our dryer and charged 80.00. He apparently can not trouble shoot.

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I call them because my range burner was stuck on. Two days later a technician showed up, took down the model and serial number (which I had already given them on the phone), charged me $75, and left after 5 minutes. He left an estimate of $250 to fix and was to order the parts he said he needed. Four days later they call saying they needed to up the estimate to $377, and would need ten more days to get the parts because they hadn't ordered them yet. Irritated I researched on the web, and found it was a common enough problem that the stove had been recalled. The replacement parts are FREE from the manufacturer, retail at $160-200, and will be installed at no expense to myself. This business was going to order and install the WRONG parts. Six days after I originally called them they still didn't know which part was defective, didn't know the stove was a recalled model, and hadn't ordered parts or done anything other than charge me $75. Keep your money, and find someone else.

0
★☆☆☆☆

I call them because my range burner was stuck on. Two days later a technician showed up, took down the model and serial number (which I had already given them on the phone), charged me $75, and left after 5 minutes. He left an estimate of $250 to fix and was to order the parts he said he needed. Four days later they call saying they needed to up the estimate to $377, and would need ten more days to get the parts because they hadn't ordered them yet. Irritated I researched on the web, and found it was a common enough problem that the stove had been recalled. The replacement parts are FREE from the manufacturer, retail at $160-200, and will be installed at no expense to myself. This business was going to order and install the WRONG parts. Six days after I originally called them they still didn't know which part was defective, didn't know the stove was a recalled model, and hadn't ordered parts or done anything other than charge me $75. Keep your money, and find someone else.

Pros: None that I am aware of.

Cons: Did not fix anything.

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Dishwasher broken? clock radio? microwave? Electromatic is here for a little retro attitude (fix it instead of replace it). An attitude we need get back in touch with.

2
★★★★☆

Dishwasher broken? clock radio? microwave? Electromatic is here for a little retro attitude (fix it instead of replace it). An attitude we need get back in touch with.

Pros: established, local, quaint

Cons: What are the drawbacks?

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