US Bank

★☆☆☆☆
  • 7755 SW Nyberg St

    Tualatin, OR 97062

    Map & Directions
  • 503-692-0215

About US Bank

Details
Hours
Mon-Fri 9am-6pm, Sat 10am-2pm

Finance

Finance
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THIS PLACE IS SLOW, CUSTOMER SERVICE IT NOT THAT GREAT AND THEY HAVE MADE MANY ERRORS ON MY ACCOUNT THAT TOOK A VERY LONG TIME TO FIX. I WOULD NOT PERSONALLY RECOMEND ANYONE TO START BANKING HERE.

1
★☆☆☆☆

THIS PLACE IS SLOW, CUSTOMER SERVICE IT NOT THAT GREAT AND THEY HAVE MADE MANY ERRORS ON MY ACCOUNT THAT TOOK A VERY LONG TIME TO FIX. I WOULD NOT PERSONALLY RECOMEND ANYONE TO START BANKING HERE.

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Not only is the time spent waiting in line at this bank horrendous, but their customer service is terrible as well. The tellers are really nice, but the bankers that are at the desks are not so great. My fiance had an account there, they messed it up and it got overdrawn, and even though it was a mistake on their part they refused to fix it. When I went in to open an account, I was told I had a home loan with them that I did not have, and when they told me they'd do the research and call me back, I never heard anything even after repeatedly calling and leaving messages. I had to do the research on my own. Everytime I go in there for any reason, I wait in line for an incredibly long time. I wouldn't recommend this bank.

PROS:
CONS: long waits in line, incompetent bankers

1
★☆☆☆☆

Not only is the time spent waiting in line at this bank horrendous, but their customer service is terrible as well. The tellers are really nice, but the bankers that are at the desks are not so great. My fiance had an account there, they messed it up and it got overdrawn, and even though it was a mistake on their part they refused to fix it. When I went in to open an account, I was told I had a home loan with them that I did not have, and when they told me they'd do the research and call me back, I never heard anything even after repeatedly calling and leaving messages. I had to do the research on my own. Everytime I go in there for any reason, I wait in line for an incredibly long time. I wouldn't recommend this bank.

PROS:
CONS: long waits in line, incompetent bankers

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US Bank has messed up not only our business account but also the personal accounts of friends of mine. Their customer service is very slow to respond to mistakes they've made. Long lines and frustrated customers is commonplace unfortunately.

PROS: Location
CONS: Poor customer service

2
★★☆☆☆

US Bank has messed up not only our business account but also the personal accounts of friends of mine. Their customer service is very slow to respond to mistakes they've made. Long lines and frustrated customers is commonplace unfortunately.

PROS: Location
CONS: Poor customer service

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