Jiffy Lube

★★★☆☆

About Jiffy Lube

Categories
  • Automotive
Details
  • Oil Changes

Automotive

Automotive
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2111 NE MLK Blvd Portland, OR

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2.5 2
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I am bumping this from one star to 3 as they say are going to resolve this issue now....I called ahead to ask if they offered the signature service for $19.99 and if they honored the $10 off coupon i found online. they answered "yes" to both on the phone. however, when i got to the register i was charged $32 AFTER they did honor the $10 off coupon. they claimed that they did not offer the SS without an additional coupon. something an honest person would have mentioned on the phone. i will not be back and i suggest that if you do go, take both coupons. good thing there half a dozen other JL's owned by different people and e few oil can henry's to choose from in the same immediate area...

3
★★★☆☆

I am bumping this from one star to 3 as they say are going to resolve this issue now....I called ahead to ask if they offered the signature service for $19.99 and if they honored the $10 off coupon i found online. they answered "yes" to both on the phone. however, when i got to the register i was charged $32 AFTER they did honor the $10 off coupon. they claimed that they did not offer the SS without an additional coupon. something an honest person would have mentioned on the phone. i will not be back and i suggest that if you do go, take both coupons. good thing there half a dozen other JL's owned by different people and e few oil can henry's to choose from in the same immediate area...

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Not only did they try to sell me lights (??) that I did not need, my change oil light would not go off when they were done. I had to take my car to a mechanic and it was determined that they had installed the new oil filter incorrectly and used the wrong weight of oil. They did pay my mechanic bill. I told them this was my first and last time to visit them. Didn't seem to bother them at all.

2
★★☆☆☆

Not only did they try to sell me lights (??) that I did not need, my change oil light would not go off when they were done. I had to take my car to a mechanic and it was determined that they had installed the new oil filter incorrectly and used the wrong weight of oil. They did pay my mechanic bill. I told them this was my first and last time to visit them. Didn't seem to bother them at all.

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