Retriever Towing

★☆☆☆☆
45.5336 -122.687
Map and Directions to Retriever Towing

503-241-7092

1551 NW Quimby St

Portland, OR

97209

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About Retriever Towing

Categories
  • Automotive
  • Towing & Wrecking

Automotive

Automotive
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Terrible towing company! I was treated with such disrespect. I had to wait 3 hours for my car and they had it a half hour! I was waiting at their place on Johnson Creek and went through the worst hassle! Had to wait over an hour for the first person to show up, then he forgot his keys! While he spoked cigarettes in my face I waited for another person!! It was terrible. Then the manager tells me my situation is no different and I don't deserve a refund of any kind for what the company put me through! They towed it 3 miles and had it less than an hour, I talked to someone 5 different times and waited 3 hours for my car! I was treated with such rude attitude from their dispatch and their drivers did not care of my time and were so unorganized! Never use them for your towing! I don't want someone else to go through what I went through.

1
★☆☆☆☆

Terrible towing company! I was treated with such disrespect. I had to wait 3 hours for my car and they had it a half hour! I was waiting at their place on Johnson Creek and went through the worst hassle! Had to wait over an hour for the first person to show up, then he forgot his keys! While he spoked cigarettes in my face I waited for another person!! It was terrible. Then the manager tells me my situation is no different and I don't deserve a refund of any kind for what the company put me through! They towed it 3 miles and had it less than an hour, I talked to someone 5 different times and waited 3 hours for my car! I was treated with such rude attitude from their dispatch and their drivers did not care of my time and were so unorganized! Never use them for your towing! I don't want someone else to go through what I went through.

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Anybody reading this review please take note that within this review thread, the only comment supportive in nature towards this business is also the meekest. When so many have so much to say, then there is good reason. I wholeheartedly agree with other posters that NOT ONLY SHOULD YOU AVOID THIS COMPANY IN GENERAL, BUT YOU SHOULD REFUSE TO PATRONIZE ANY BUSINESS THAT CONTRACTS THEIR ABUSIVE SERVICES.

My relative background: Worked in towing industry for 5+ years

My take on Retriever/Speeds Towing: Thieves

Industry related terminoligy: Cherry Picking, Scavaging, Lot Stocking

I have dispatched and dealt with thousands of tows from front to back. Every city or area designate has their power tower. By this I mean the one most-likely corporate entity that has a symbiotic relationship with local government and police. Basically they combine powers to red-tape you to death. In Premier's case, this allocation was that named "City of Portland Service Fee" . People disregard this within the slants of their complaints per it seems nominal in comparison to the total of four/five other charges they slap you with. This is the gateway, though. It is the link.

Retriever Towing is the monopoly monster gone mad. If you are pro-deregulation of government then you must accept the fact that corporate interests such as Retriever/Speeds/the+10 other entities owned and operated by Gary C will overpower and utilize the peoples "elected" government itself to bleed the public as dry as they can. By enslaving their employees into a deep, dingy desperation wherein the only way to succeed is by causing likewise desperation upon the lives of others, Retriever/Speeds Towing and co. establish themselves as the most compitent legalized thieves out there.

If you are reading this you are likely in a similar circumstance to myself. You probably parked somewhere you felt was both civicly and personally responsible. If you were lucky, you quickly determined your fate as towed/stolen from and had resources enough to retrieve your asset and get yourself to work to start saving for yet another rainy day. If you had no savings/resources, you possibly lost your asset or will simply pay more to get it back while you wait for the next paycheck that won't go for rent or food. You might still owe for payments on your car, and Speeds has sold it to a citizen with a fortuidous enough lifestyle to pay cash on the spot for your legally lost wheels. Yep, Steel from the poor to give to the rich.

Remember all that anti-monopoly legislation a couple of decades ago? Of course you don't. Look it up.

1
★☆☆☆☆

Anybody reading this review please take note that within this review thread, the only comment supportive in nature towards this business is also the meekest. When so many have so much to say, then there is good reason. I wholeheartedly agree with other posters that NOT ONLY SHOULD YOU AVOID THIS COMPANY IN GENERAL, BUT YOU SHOULD REFUSE TO PATRONIZE ANY BUSINESS THAT CONTRACTS THEIR ABUSIVE SERVICES.

My relative background: Worked in towing industry for 5+ years

My take on Retriever/Speeds Towing: Thieves

Industry related terminoligy: Cherry Picking, Scavaging, Lot Stocking

I have dispatched and dealt with thousands of tows from front to back. Every city or area designate has their power tower. By this I mean the one most-likely corporate entity that has a symbiotic relationship with local government and police. Basically they combine powers to red-tape you to death. In Premier's case, this allocation was that named "City of Portland Service Fee" . People disregard this within the slants of their complaints per it seems nominal in comparison to the total of four/five other charges they slap you with. This is the gateway, though. It is the link.

Retriever Towing is the monopoly monster gone mad. If you are pro-deregulation of government then you must accept the fact that corporate interests such as Retriever/Speeds/the+10 other entities owned and operated by Gary C will overpower and utilize the peoples "elected" government itself to bleed the public as dry as they can. By enslaving their employees into a deep, dingy desperation wherein the only way to succeed is by causing likewise desperation upon the lives of others, Retriever/Speeds Towing and co. establish themselves as the most compitent legalized thieves out there.

If you are reading this you are likely in a similar circumstance to myself. You probably parked somewhere you felt was both civicly and personally responsible. If you were lucky, you quickly determined your fate as towed/stolen from and had resources enough to retrieve your asset and get yourself to work to start saving for yet another rainy day. If you had no savings/resources, you possibly lost your asset or will simply pay more to get it back while you wait for the next paycheck that won't go for rent or food. You might still owe for payments on your car, and Speeds has sold it to a citizen with a fortuidous enough lifestyle to pay cash on the spot for your legally lost wheels. Yep, Steel from the poor to give to the rich.

Remember all that anti-monopoly legislation a couple of decades ago? Of course you don't. Look it up.

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Post a Comment On: Blogolitical Sean"Anatomy of a Portland patrol towing empire"
5 Comments - Hide Original PostCollapse comments
A Blogolitical Sean reader provided the following information in a comment on an earlier post, ??Portland tow truck set on fire!?:
towmater said...
Let me give you a couple more things to think about.
These are all the companies owned by a Mr. Gary Coe:
(1) Private Parking Auditors: Patrols parking lots and writes tickets, calls for Retriever for the tows.
(2) Retriever Towing: tows cars for parking infractions, patrols parking lots and handles district 3 police calls. Has two impound lots and shares three of Speeds Supertow's four lots.
(3) Oregon Lien: Puts liens on the impounded cars so that they can be auctioned. They do this for both Speeds and Retriever within about a week of being impounded.
(4) Speeds Auction Yard: Sells the cars not picked up from auction. For both Speeds and Retriever. They also auction cars for just about every charity you could imagine, not for free though.
(5) Speeds Supertow: Normal Towing. You call they come get you. They also handle police calls for district 5 and 8. They charge more than any other tow in town and they give a 20% discount to dealerships and shops. The dealerships and shops in turn charge full price to the cars owner for the tow and make a nice profit for picking speeds.
(6) Fleet Sales West: Custom makes tow trucks and towing equipment. They're the only one in town, so everyone goes to them or has it brought from out of state. They're also called Golden West Towing in California.
(7) Speeds Auto Service: Does all the fleet maintenance for not only the tow trucks but all Gary's other companies and they'll turn a wrench for people off the street. They're also a car dealership for the nicer cars.
(8) Speeds Auto Body: Does all the body work for the fleet of tow trucks and anyone they bump into.
(9) Auto Adventure: Chops cars up for parts and sells those parts nation wide.
(10) Coe Consulting: Sells the secrets to Gary Coe's success in twelve easy steps.
(11) Cascade Coach Town Cars: Drives people around like a taxi but for a lot more.
(12) Pacific Executive Service town cars: Also does the expensive taxi service but mostly to the airport.
Gary has the American dream, a monopoly. He has his fingers in three police districts. No other tow company can claim that inside Portland. He has over fifty trucks (all new) and six impound yards total. Bigger than anyone else in the State of Oregon. Gary controls a lions share of the contracts with dealerships and shops through 20% discount/kick backs. Gary also has his own lobbyist in the Oregon Legislature and has been President of several towing organizations.
The Tow Truck Drivers are poor and manipulated. They make commission off the tow. So its in there best interest to tow a lot and bend the rules, speed, cut corners.
They have no Union, no medical benefits. Most will be hurt several times on the job and will only last a couple of years.
None of these drivers have certification or CDLs. Their training is in-house or if they're lucky a traveling trainer (NATA) will come through town and give them some wall paper. Nobody ever fails those schools and they??re hosted on company property.
All these driver's sign a non-disclosure when hired so they can never speak about the truth.
They Drive 12 to 14 hours a day and have 24 hour on call shifts which means they are on the road more than a driver with a CDL legally could be. Big Rigs are only allowed to drive for eleven hours and they have to keep a log. Many of these Tow trucks are as big as a semi truck too.
Yes, many of these driver's are rude. But under these conditions who wouldnt be. Everybody hates them including their boss, they get little sleep, sacrifice there families, make $30,000 a year for it and are constantly exposed to stress and confrontations.
I hope you'll take all this to heart. I know it might not be printed do to libel concerns, but if you investigate it at all you'll see it's all fact. Thank You.
Thanks to Towmater for providing this information.
posted by sean cruz at 4:04 PM on Oct 18, 2008

1
★☆☆☆☆

Post a Comment On: Blogolitical Sean"Anatomy of a Portland patrol towing empire"
5 Comments - Hide Original PostCollapse comments
A Blogolitical Sean reader provided the following information in a comment on an earlier post, ??Portland tow truck set on fire!?:
towmater said...
Let me give you a couple more things to think about.
These are all the companies owned by a Mr. Gary Coe:
(1) Private Parking Auditors: Patrols parking lots and writes tickets, calls for Retriever for the tows.
(2) Retriever Towing: tows cars for parking infractions, patrols parking lots and handles district 3 police calls. Has two impound lots and shares three of Speeds Supertow's four lots.
(3) Oregon Lien: Puts liens on the impounded cars so that they can be auctioned. They do this for both Speeds and Retriever within about a week of being impounded.
(4) Speeds Auction Yard: Sells the cars not picked up from auction. For both Speeds and Retriever. They also auction cars for just about every charity you could imagine, not for free though.
(5) Speeds Supertow: Normal Towing. You call they come get you. They also handle police calls for district 5 and 8. They charge more than any other tow in town and they give a 20% discount to dealerships and shops. The dealerships and shops in turn charge full price to the cars owner for the tow and make a nice profit for picking speeds.
(6) Fleet Sales West: Custom makes tow trucks and towing equipment. They're the only one in town, so everyone goes to them or has it brought from out of state. They're also called Golden West Towing in California.
(7) Speeds Auto Service: Does all the fleet maintenance for not only the tow trucks but all Gary's other companies and they'll turn a wrench for people off the street. They're also a car dealership for the nicer cars.
(8) Speeds Auto Body: Does all the body work for the fleet of tow trucks and anyone they bump into.
(9) Auto Adventure: Chops cars up for parts and sells those parts nation wide.
(10) Coe Consulting: Sells the secrets to Gary Coe's success in twelve easy steps.
(11) Cascade Coach Town Cars: Drives people around like a taxi but for a lot more.
(12) Pacific Executive Service town cars: Also does the expensive taxi service but mostly to the airport.
Gary has the American dream, a monopoly. He has his fingers in three police districts. No other tow company can claim that inside Portland. He has over fifty trucks (all new) and six impound yards total. Bigger than anyone else in the State of Oregon. Gary controls a lions share of the contracts with dealerships and shops through 20% discount/kick backs. Gary also has his own lobbyist in the Oregon Legislature and has been President of several towing organizations.
The Tow Truck Drivers are poor and manipulated. They make commission off the tow. So its in there best interest to tow a lot and bend the rules, speed, cut corners.
They have no Union, no medical benefits. Most will be hurt several times on the job and will only last a couple of years.
None of these drivers have certification or CDLs. Their training is in-house or if they're lucky a traveling trainer (NATA) will come through town and give them some wall paper. Nobody ever fails those schools and they??re hosted on company property.
All these driver's sign a non-disclosure when hired so they can never speak about the truth.
They Drive 12 to 14 hours a day and have 24 hour on call shifts which means they are on the road more than a driver with a CDL legally could be. Big Rigs are only allowed to drive for eleven hours and they have to keep a log. Many of these Tow trucks are as big as a semi truck too.
Yes, many of these driver's are rude. But under these conditions who wouldnt be. Everybody hates them including their boss, they get little sleep, sacrifice there families, make $30,000 a year for it and are constantly exposed to stress and confrontations.
I hope you'll take all this to heart. I know it might not be printed do to libel concerns, but if you investigate it at all you'll see it's all fact. Thank You.
Thanks to Towmater for providing this information.
posted by sean cruz at 4:04 PM on Oct 18, 2008

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I sent this to Portland's mayor...
I'm sure by now you are aware of the article about Retreiver Towing fining a woman for improperly parking while trying to escape a domestic violence situation. It was bad enough that the truck driver was unforgiving after finding out the circumstances, but even the tow company manager tried to write their actions off as acceptable...from the article,"White said Retriever is under contract to patrol the parking lots at the apartment complex, ensuring that fire lanes and emergency-access routes remain unobstructed. "The deputy has no right to tell him to drop the car without charging a fee," he said." Granted, I guess the driver was keeping routes open so the woman could get into the parking lot, but if hers wasn't an emergency situation deserving of extra consideration, I'm not sure what would be. If there were a fire at the complex, would Retreiver be towing the fire trucks? The whole thing is ridiculous.
Since reading the article, I have found out that towing companies in Portland are so relentless that a term for their practices has become common language there..."predatory towing"!? If you haven't already figured it out, what used to be a local issue has now become a national black mark on the face of Portland. I like the Pacific Northwest, and I'd been to Portland before. I thought it was ok if you like coffee. At that time, I did. My next trip to the region will be to Seattle, though. Thanks for helping me decide that one.

1
★☆☆☆☆

I sent this to Portland's mayor...
I'm sure by now you are aware of the article about Retreiver Towing fining a woman for improperly parking while trying to escape a domestic violence situation. It was bad enough that the truck driver was unforgiving after finding out the circumstances, but even the tow company manager tried to write their actions off as acceptable...from the article,"White said Retriever is under contract to patrol the parking lots at the apartment complex, ensuring that fire lanes and emergency-access routes remain unobstructed. "The deputy has no right to tell him to drop the car without charging a fee," he said." Granted, I guess the driver was keeping routes open so the woman could get into the parking lot, but if hers wasn't an emergency situation deserving of extra consideration, I'm not sure what would be. If there were a fire at the complex, would Retreiver be towing the fire trucks? The whole thing is ridiculous.
Since reading the article, I have found out that towing companies in Portland are so relentless that a term for their practices has become common language there..."predatory towing"!? If you haven't already figured it out, what used to be a local issue has now become a national black mark on the face of Portland. I like the Pacific Northwest, and I'd been to Portland before. I thought it was ok if you like coffee. At that time, I did. My next trip to the region will be to Seattle, though. Thanks for helping me decide that one.

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Charging a drop fee to a domestic violence victim for parking for a short time to make a statement to the police when her life was in danger? Yes, you were 'within your rights' to charge for it, but I hope it's worth the revenue that it's going to cost you. When your employees are this heartless and cruel and YOU support their decision rather than give a refund to make reparations and show good will, then you deserve to go out of business. With your emphasis on the letter of the law, maybe you should go into law to be an ambulance chaser.

1
★☆☆☆☆

Charging a drop fee to a domestic violence victim for parking for a short time to make a statement to the police when her life was in danger? Yes, you were 'within your rights' to charge for it, but I hope it's worth the revenue that it's going to cost you. When your employees are this heartless and cruel and YOU support their decision rather than give a refund to make reparations and show good will, then you deserve to go out of business. With your emphasis on the letter of the law, maybe you should go into law to be an ambulance chaser.

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Retriever Towing is a Patrol Towing company who makes money driving around Portland parking lots, looking for parking violators, then impounding the vehicles and charging the owners exhorbitant fees, which may include an "anger fee" (really, look it up), to release the vehicle back to the owner. Considering a relocation to Portland, I recently flew to Portland, rented a car, and met a commercial property owner for dinner near PG&E Park, we both parked in a lot marked for "resident" businesses, walked to the restaurant immediately across the street, and returned 1hr 15 min. later to find both our vehicles had been towed. A phone call was met by a rude young lady who gave us a physical address, and demanded we provide her with an exact time to make an "appointment" with someone to pick up our cars. She refused to indicate the cost. Upon arrival at their impound yard (exactly 2 hrs from the time we parked in the lot), the person charged us $192 per veh., "waiving" a $25 fee for a 2nd towed mile.
The owner paid for my veh. fee, and apologized to me, but since then, my research has found that the practice of Predatory Patrol Towing has become such a big problem in Portland that the State Legislature had to pass a regulatory bill last session to put some controls on it. I have decided to take my business to another community.

1
★☆☆☆☆

Retriever Towing is a Patrol Towing company who makes money driving around Portland parking lots, looking for parking violators, then impounding the vehicles and charging the owners exhorbitant fees, which may include an "anger fee" (really, look it up), to release the vehicle back to the owner. Considering a relocation to Portland, I recently flew to Portland, rented a car, and met a commercial property owner for dinner near PG&E Park, we both parked in a lot marked for "resident" businesses, walked to the restaurant immediately across the street, and returned 1hr 15 min. later to find both our vehicles had been towed. A phone call was met by a rude young lady who gave us a physical address, and demanded we provide her with an exact time to make an "appointment" with someone to pick up our cars. She refused to indicate the cost. Upon arrival at their impound yard (exactly 2 hrs from the time we parked in the lot), the person charged us $192 per veh., "waiving" a $25 fee for a 2nd towed mile.
The owner paid for my veh. fee, and apologized to me, but since then, my research has found that the practice of Predatory Patrol Towing has become such a big problem in Portland that the State Legislature had to pass a regulatory bill last session to put some controls on it. I have decided to take my business to another community.

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Our car was parked in an unclearly marked area three minutes past the alloted hours and we were towed and charged a hefty $90.00 to retreive our vehicle. A little leniency would have been more human. I

2
★★☆☆☆

Our car was parked in an unclearly marked area three minutes past the alloted hours and we were towed and charged a hefty $90.00 to retreive our vehicle. A little leniency would have been more human. I

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July 16th 2010. Friday, 8:00pm My fiancee and I parked in the WL May parking lot across from the food carts at 12th and Hawthorne. The ten minutes it took to get out of the car and in line to get some affordable date night food, the bottom feeders at Retriever Towing had our car in the air and gone to their lot.

2 hours and $218 (every penny I had) later we were back home with our car. I would like to commend their speed and efficiency at raping others. I hope each and every one of them, even the nice kid with blonde hair are soon looking for work. I would wish much worse, but my Mom might read this.

To all you at Retriever Towing reading this now, Burn in Hell you blood sucking, malicious, jerks.

1
★☆☆☆☆

July 16th 2010. Friday, 8:00pm My fiancee and I parked in the WL May parking lot across from the food carts at 12th and Hawthorne. The ten minutes it took to get out of the car and in line to get some affordable date night food, the bottom feeders at Retriever Towing had our car in the air and gone to their lot.

2 hours and $218 (every penny I had) later we were back home with our car. I would like to commend their speed and efficiency at raping others. I hope each and every one of them, even the nice kid with blonde hair are soon looking for work. I would wish much worse, but my Mom might read this.

To all you at Retriever Towing reading this now, Burn in Hell you blood sucking, malicious, jerks.

Pros: All my money helped the mentally handicapped.

Cons: They were handicapped by choice.

.

So we wanted to see the food pods at the corner of 12th & Hawthorne - you know the ones - french fries, Mexican, a creperie, bbq etc. all lodged in this one little corner of the street. So it is SUNDAY MORNING BEFORE TEN O'CLOCK and we parked in a huge open lot with absolutely no cars in there for 10 minutes while we went and saw the pods were not open. And during that time, somehow (cameras????) the Retriever Towing people came and got our car. IN TEN EFFING MINUTES. Now you tell me, on Sunday morning before ten o'clock on MEMORIAL DAY WEEKEND WITH NO TRAFFIC OR PARKING SNAFUS why we had to pay $218 to get our car? Portland, what are you thinking? Who are the powers that be that allow PREDATORY TOWING in an area where you want tourists???? We now HATE the idea of going into Portland and risking this type of abuse. Their towing company (operator told us that Portland sets the towing rate. Is this true?

1
★☆☆☆☆

So we wanted to see the food pods at the corner of 12th & Hawthorne - you know the ones - french fries, Mexican, a creperie, bbq etc. all lodged in this one little corner of the street. So it is SUNDAY MORNING BEFORE TEN O'CLOCK and we parked in a huge open lot with absolutely no cars in there for 10 minutes while we went and saw the pods were not open. And during that time, somehow (cameras????) the Retriever Towing people came and got our car. IN TEN EFFING MINUTES. Now you tell me, on Sunday morning before ten o'clock on MEMORIAL DAY WEEKEND WITH NO TRAFFIC OR PARKING SNAFUS why we had to pay $218 to get our car? Portland, what are you thinking? Who are the powers that be that allow PREDATORY TOWING in an area where you want tourists???? We now HATE the idea of going into Portland and risking this type of abuse. Their towing company (operator told us that Portland sets the towing rate. Is this true?

Pros: The guy who towed us was breathing

Cons: Everything else

.

I live in the Meriwether in South Waterfront. My car is protected by a gate which cannot be opened without concierge authorization. It is underground. Retriever towing came and took my car when one of the residents called and said I was parked in his spot. He must have let the towing company into the area, which was totally unauthorized. The towing company did not require and proof that this parking spot belonged to the man who called. They just took my car without notifying the concierge, who could have confirmed that the car belonged to me. The hardship that incurred was two-fold:
My daughter-in-law was late for work because I could not pick up my granddaughter on time, at 7:30am, until I found a ride to Clackamas.
The $267 was money earmarked for my granddaughter's Spring break gymnastics camp. I had to cancel their camp.
This Retriever auto should have verified that the spot belonged to the man who called. They did not require tax documentation.
My car is now out of allgnment. I just had the tires rotated and balanced and not I will have to get them aligned.

1
★☆☆☆☆

I live in the Meriwether in South Waterfront. My car is protected by a gate which cannot be opened without concierge authorization. It is underground. Retriever towing came and took my car when one of the residents called and said I was parked in his spot. He must have let the towing company into the area, which was totally unauthorized. The towing company did not require and proof that this parking spot belonged to the man who called. They just took my car without notifying the concierge, who could have confirmed that the car belonged to me. The hardship that incurred was two-fold:
My daughter-in-law was late for work because I could not pick up my granddaughter on time, at 7:30am, until I found a ride to Clackamas.
The $267 was money earmarked for my granddaughter's Spring break gymnastics camp. I had to cancel their camp.
This Retriever auto should have verified that the spot belonged to the man who called. They did not require tax documentation.
My car is now out of allgnment. I just had the tires rotated and balanced and not I will have to get them aligned.

Pros: not one thing

Cons: towed without authorization

.

Retriever Towing damaged my car during tow, then refused to pay for it. The tow ticket says no pre-existing damage, yet when I picked up the car the front bumper was crunched on both sides. They have provided no explanation for this, other than "no, wasn't us."

I have never dealt with a company as rude and childish as Retriever Towing. Stay away at all costs.

1
★☆☆☆☆

Retriever Towing damaged my car during tow, then refused to pay for it. The tow ticket says no pre-existing damage, yet when I picked up the car the front bumper was crunched on both sides. They have provided no explanation for this, other than "no, wasn't us."

I have never dealt with a company as rude and childish as Retriever Towing. Stay away at all costs.

.

Write or show up and testify about your towing experience.

Public hearing is Wednesday, January 6, 2010 | 6:00 p.m. ?? 8:00 p.m. | 111 SW Columbia Street, 8th floor, Conference Room B

Or provide testimony to mgaylord at ci.portland.or.us

Paper Plus on lower Burnside uses Retriever. Make sure you don't patronize any company who hires Retriever towing. Take the time to call and let the business owner know why they lost your business. It's the only way to put pressure on this butt pimple of a company.

1
★☆☆☆☆

Write or show up and testify about your towing experience.

Public hearing is Wednesday, January 6, 2010 | 6:00 p.m. ?? 8:00 p.m. | 111 SW Columbia Street, 8th floor, Conference Room B

Or provide testimony to mgaylord at ci.portland.or.us

Paper Plus on lower Burnside uses Retriever. Make sure you don't patronize any company who hires Retriever towing. Take the time to call and let the business owner know why they lost your business. It's the only way to put pressure on this butt pimple of a company.

Pros: They're giving unemployable jerks a job

Cons: Public property towers suck, but Retriever double sucks

.

Predatory towing is illegal.
Suggest anyone affected by this company
file a complaint with the Sherrif's office not
Portland police.
The document will force the county to respond with a court document to appear and defend their actions in any case.
Also, if you used a credit card to get your vehicle back, simply call your card co. and start the charge back process.

1
★☆☆☆☆

Predatory towing is illegal.
Suggest anyone affected by this company
file a complaint with the Sherrif's office not
Portland police.
The document will force the county to respond with a court document to appear and defend their actions in any case.
Also, if you used a credit card to get your vehicle back, simply call your card co. and start the charge back process.

Pros: They won't be missed

Cons: They have no friends

.

I recently visited the city of Roses and received a very rude awakening on a rainy and windy Saturday afternoon across from the Portland Expo Center. I attended an event there and when I arrived, the Expo parking lot was full with no spaces available. To boot, it was raining cats & dogs, but I did not want to miss out on the big event. I pulled into what appeared to be a very quiet parking area across from the Expo Center, not seeing a 4" x 4" sign posted on the lawn there, informing people they are subject to be towed 24/7 and all risks and costs for the tow are borne by the owners, even if you are a tourist visiting the city. I missed the sign because of the massive amount of rain coming down and where the sign was placed. I simply did not see it. After parking, I went into the Expo center and came back out about 90 minutes later, only to find my rental car gone! Likely, the tow truck driver was hiding somewhere nearby and he took the opportunity to do his dirty deed. Bottom line: I had to pay $233.60 to get my car out of their lot 7 miles away and had to do so within 4 hours of the tow, otherwise there would be another $25 charged for 'storage'. The city of Portland is OK with this sort of thievery, since they get a City of Portland "service fee" ($10) from each and every tow that Retriever Towing does. This sort of extortion does not encourage visitors to the city of Portland whatsoever, especially in tough economic times. I will probably never come back to Portland, as this sort of thing is ongoing all over this town and city officials look the other way, on purpose.

Sadly, the towing company relishes in doing what they do and they don't want to hear your complaints either. If you do complain in a rude or abusive manner, you run the risk of being arrested as well by Portland's finest. This whole towing scheme is scandalous, especially on a Saturday afternoon when there is no serious issue with parking in an essentially vacant lot!

1
★☆☆☆☆

I recently visited the city of Roses and received a very rude awakening on a rainy and windy Saturday afternoon across from the Portland Expo Center. I attended an event there and when I arrived, the Expo parking lot was full with no spaces available. To boot, it was raining cats & dogs, but I did not want to miss out on the big event. I pulled into what appeared to be a very quiet parking area across from the Expo Center, not seeing a 4" x 4" sign posted on the lawn there, informing people they are subject to be towed 24/7 and all risks and costs for the tow are borne by the owners, even if you are a tourist visiting the city. I missed the sign because of the massive amount of rain coming down and where the sign was placed. I simply did not see it. After parking, I went into the Expo center and came back out about 90 minutes later, only to find my rental car gone! Likely, the tow truck driver was hiding somewhere nearby and he took the opportunity to do his dirty deed. Bottom line: I had to pay $233.60 to get my car out of their lot 7 miles away and had to do so within 4 hours of the tow, otherwise there would be another $25 charged for 'storage'. The city of Portland is OK with this sort of thievery, since they get a City of Portland "service fee" ($10) from each and every tow that Retriever Towing does. This sort of extortion does not encourage visitors to the city of Portland whatsoever, especially in tough economic times. I will probably never come back to Portland, as this sort of thing is ongoing all over this town and city officials look the other way, on purpose.

Sadly, the towing company relishes in doing what they do and they don't want to hear your complaints either. If you do complain in a rude or abusive manner, you run the risk of being arrested as well by Portland's finest. This whole towing scheme is scandalous, especially on a Saturday afternoon when there is no serious issue with parking in an essentially vacant lot!

Pros: They tow 'em all anytime, anywhere...

Cons: No common sense to towing, in cahoots with the city

.

If I could give this company zero stars I would.
While my son was working his (minimum wage) job delivering pizzas, he ran a pizza up to a home, then discovered his car was gone! The car had been towed by Retriever. (He looked and never found a sign.) He was gone less than 5 minutes. Obviously, a predatory tow truck driver was lurking about, watching for someone to park there. He could see that it was just a quick delivery. When our son called home asking for help, his Dad called Retriever to make a credit card payment. They don't accept credit cards over the phone! My husband had to drive out to the yard where he found our young son standing out alone in the dark in the industrial district, where his car had been towed. It turns out they get to charge another 35.00 if the car is impounded over an hour! Of course they are all impounded over an hour if you can't give them a credit card by phone and have to drive out there! How does one stay in business treating people like that? The office was lined with signs warning people the police would be called if they voiced complaints. The cashier is behind bullet proof glass. How many businesses have to protect themselves like that from their own "customers"? I urge other business owners to not do business with them.

1
★☆☆☆☆

If I could give this company zero stars I would.
While my son was working his (minimum wage) job delivering pizzas, he ran a pizza up to a home, then discovered his car was gone! The car had been towed by Retriever. (He looked and never found a sign.) He was gone less than 5 minutes. Obviously, a predatory tow truck driver was lurking about, watching for someone to park there. He could see that it was just a quick delivery. When our son called home asking for help, his Dad called Retriever to make a credit card payment. They don't accept credit cards over the phone! My husband had to drive out to the yard where he found our young son standing out alone in the dark in the industrial district, where his car had been towed. It turns out they get to charge another 35.00 if the car is impounded over an hour! Of course they are all impounded over an hour if you can't give them a credit card by phone and have to drive out there! How does one stay in business treating people like that? The office was lined with signs warning people the police would be called if they voiced complaints. The cashier is behind bullet proof glass. How many businesses have to protect themselves like that from their own "customers"? I urge other business owners to not do business with them.

Pros: can't think of any

Cons: The word "Cons" describes them

.

I manage a bar where I have very limited parking, Starbucks (next door) is nice enough to let my customers park in they're lot from 9:00pm to 2:45am on the weekends. This last Saturday night retriever towing started pulling cars out of the lot at 1:45am due to the daylightsavings time. If this isn't predatory towing I dont know what is. I'm trying to run a business and telling people as long as they move they're car by 2:45am they can park in Starbucks, and now i look like bad thanks to these thieving losers. In this harsh economy to prey on people like towing companies such as Retriever does is completely unethical. These lowlife tow truck drivers and this predatory towing has to be stopped. I am making it my mission to research who to write letters to to stop predatory towing. If you have any information on how to stop these crooks let me know. (Leyrobby@hotmail) Thanks, Brad

1
★☆☆☆☆

I manage a bar where I have very limited parking, Starbucks (next door) is nice enough to let my customers park in they're lot from 9:00pm to 2:45am on the weekends. This last Saturday night retriever towing started pulling cars out of the lot at 1:45am due to the daylightsavings time. If this isn't predatory towing I dont know what is. I'm trying to run a business and telling people as long as they move they're car by 2:45am they can park in Starbucks, and now i look like bad thanks to these thieving losers. In this harsh economy to prey on people like towing companies such as Retriever does is completely unethical. These lowlife tow truck drivers and this predatory towing has to be stopped. I am making it my mission to research who to write letters to to stop predatory towing. If you have any information on how to stop these crooks let me know. (Leyrobby@hotmail) Thanks, Brad

Pros: None

Cons: The entire company

.

If you see that a business uses Retriever tell them that you will not shop there and that you will tell others not to either.

Let's all make sure that Retriever goes out of business for their predatory towing. This is what you get for stumbling over dollars for dimes, bankruptcy and humiliation.

1
★☆☆☆☆

If you see that a business uses Retriever tell them that you will not shop there and that you will tell others not to either.

Let's all make sure that Retriever goes out of business for their predatory towing. This is what you get for stumbling over dollars for dimes, bankruptcy and humiliation.

Pros: There are no pro's to this company being in business.

Cons: Where do I start?

.

Neither a bloo dy face nor a deputy's plea could stop a tow-truck driver from doing what he's paid to do. The Clackamas County Sheriff's Office said a Wilsonville woman fled her apartment Monday night after getting assaulted by her boyfriend. With bloo d running down her face, she got in her car and sped across the parking lot to her grandmother's place, where she called 911.

The 25-year-old provided a statement to the responding sheriff's deputy and then stepped outside to find her car getting towed. The tow driver would not leave the car without making the woman pay a "drop fee."

"I explained to the tow driver that the woman was the victim of domestic violence," Deputy Wes Hall told The Oregonian newspaper. "I told him there was no place to park, so she left the car with its four-way flashers going, because she was trying to get away."

The deputy's arguments failed to persuade.

The driver, who works on commissions, was completely within his rights to tow the car or charge a drop fee to leave it, said Charles White, general operations manager for Retriever Towing. The amount the woman paid has not been disclosed, but White said the fees run as high as $160.

White said Retriever is under contract to patrol the parking lots at the apartment complex, ensuing that fire lanes and emergency-access routes remain unobstructed. "The deputy has no right to tell him to drop the car without charging a fee," he said.

Deputies arrested the woman's boyfriend on an accusation of assault.

1
★☆☆☆☆

Neither a bloo dy face nor a deputy's plea could stop a tow-truck driver from doing what he's paid to do. The Clackamas County Sheriff's Office said a Wilsonville woman fled her apartment Monday night after getting assaulted by her boyfriend. With bloo d running down her face, she got in her car and sped across the parking lot to her grandmother's place, where she called 911.

The 25-year-old provided a statement to the responding sheriff's deputy and then stepped outside to find her car getting towed. The tow driver would not leave the car without making the woman pay a "drop fee."

"I explained to the tow driver that the woman was the victim of domestic violence," Deputy Wes Hall told The Oregonian newspaper. "I told him there was no place to park, so she left the car with its four-way flashers going, because she was trying to get away."

The deputy's arguments failed to persuade.

The driver, who works on commissions, was completely within his rights to tow the car or charge a drop fee to leave it, said Charles White, general operations manager for Retriever Towing. The amount the woman paid has not been disclosed, but White said the fees run as high as $160.

White said Retriever is under contract to patrol the parking lots at the apartment complex, ensuing that fire lanes and emergency-access routes remain unobstructed. "The deputy has no right to tell him to drop the car without charging a fee," he said.

Deputies arrested the woman's boyfriend on an accusation of assault.

Pros: none

Cons: EVERY SINGLE DETAIL

.

These guys are beyond beliefe. No one likes getting towed but this company is as preditory as you can get... BUT what can YOU do about it ??? Lots !
First: Contact Portland city hall and complain to the Mayor and city council. I assure you city hall will apply heat if they feel the discomfort.

Secondly and even more importantly....every time you see a sign on a business that says "this lot patrolled by Retriever Towing" talk to the business and let them know this will influence your purchasing behavior.
You can impact this business. Don't wait to be abused by this company.

1
★☆☆☆☆

These guys are beyond beliefe. No one likes getting towed but this company is as preditory as you can get... BUT what can YOU do about it ??? Lots !
First: Contact Portland city hall and complain to the Mayor and city council. I assure you city hall will apply heat if they feel the discomfort.

Secondly and even more importantly....every time you see a sign on a business that says "this lot patrolled by Retriever Towing" talk to the business and let them know this will influence your purchasing behavior.
You can impact this business. Don't wait to be abused by this company.

Pros: Make other tow companies look like angels

Cons: preditory

.

A woman in Wilsonville was being beaten by her boyfriend. She fled from him to her grandmothers and called the police. When she returned outside, a driver from this company was towing her car. Even though the woman was bleeding from her face and the deputy pleaded with the driver, he refused to leave the car without her paying a "drop" fee of $165. She explained that she couldn't move the car because the deputy had her keys. Charles White, the general operations manager, has stood by his driver and criticised the deputy for making the request. They have since refunded the money but only because the manager of the apartments where the car was found threatened to cancel their contract.

PLEASE DO NOT EVER USE THIS COMPANY!!

1
★☆☆☆☆

A woman in Wilsonville was being beaten by her boyfriend. She fled from him to her grandmothers and called the police. When she returned outside, a driver from this company was towing her car. Even though the woman was bleeding from her face and the deputy pleaded with the driver, he refused to leave the car without her paying a "drop" fee of $165. She explained that she couldn't move the car because the deputy had her keys. Charles White, the general operations manager, has stood by his driver and criticised the deputy for making the request. They have since refunded the money but only because the manager of the apartments where the car was found threatened to cancel their contract.

PLEASE DO NOT EVER USE THIS COMPANY!!

Pros: There are none.

Cons: Heartless, greedy and zero compassion.

.

WOW... Jasonandrob- You used the words "probably disorderly" and "we imagine" and "probably cursing " when you describe what MAY have went down. "Bottom line is dont make your boyfriend mad"- You probably work for the company. God knows with comments like that your tiny brain can't handle much more than mindless manual labor. Loser.

1
★☆☆☆☆

WOW... Jasonandrob- You used the words "probably disorderly" and "we imagine" and "probably cursing " when you describe what MAY have went down. "Bottom line is dont make your boyfriend mad"- You probably work for the company. God knows with comments like that your tiny brain can't handle much more than mindless manual labor. Loser.

Pros: Natural Selection is a good thing!

Cons: Even idiots have use of the internet...

.

"But Wednesday, the owner of Retriever Towing, Gary Coe, said he stands behind his driver's actions." and I bet he stands behind domestic violence too. The comments from the previous poster, "don't make your boyfriend mad" - seriously? Making someone angry is NO reason to beat them bloody and senseless. It's highly unlikely that the deputy would stand up for the victim is she was "cussing" out the driver like you claim. I'm glad to see that they've made attempts to make ammends but it's more than likely in reaction to the public outrage they've received. If this had never been made public they would have gone on with their dishonest ways taking advantage of people for their own profit. A company like this has no business in Portland.

1
★☆☆☆☆

"But Wednesday, the owner of Retriever Towing, Gary Coe, said he stands behind his driver's actions." and I bet he stands behind domestic violence too. The comments from the previous poster, "don't make your boyfriend mad" - seriously? Making someone angry is NO reason to beat them bloody and senseless. It's highly unlikely that the deputy would stand up for the victim is she was "cussing" out the driver like you claim. I'm glad to see that they've made attempts to make ammends but it's more than likely in reaction to the public outrage they've received. If this had never been made public they would have gone on with their dishonest ways taking advantage of people for their own profit. A company like this has no business in Portland.

Pros: None

Cons: Everything

.

After reading the story about this company i wish all them a big chunk of coal for christmas as for the driver may he never need help i hope the cops in that town take the same zero tolerance approach towards all the driver as they do towards all victims of their justice remember driver 1 mile over could be a ticket stop at all intersection and be real sure to follow the law the law will be watching you

1
★☆☆☆☆

After reading the story about this company i wish all them a big chunk of coal for christmas as for the driver may he never need help i hope the cops in that town take the same zero tolerance approach towards all the driver as they do towards all victims of their justice remember driver 1 mile over could be a ticket stop at all intersection and be real sure to follow the law the law will be watching you

Pros: crooks

Cons: not close to me

.

My buddy Rob and I think the driver did "what he had to do." The media is making it out to be like the lady was poor and defenseless. She was drunk and probably disorderly. We imagine she was probably cursing the guy and disrespecting him. I would have towed her car too. She could not have been too hurt because she refused medical treatment. Bottom line is dont make your boyfriend mad, or the tow truck driver, and dont park illegaly. Nobody is above the law.

5
★★★★★

My buddy Rob and I think the driver did "what he had to do." The media is making it out to be like the lady was poor and defenseless. She was drunk and probably disorderly. We imagine she was probably cursing the guy and disrespecting him. I would have towed her car too. She could not have been too hurt because she refused medical treatment. Bottom line is dont make your boyfriend mad, or the tow truck driver, and dont park illegaly. Nobody is above the law.

Pros: Drivers who do their job

Cons: drunk chicks that dont want them to

.

Tow driver demands 'drop fee' from assault victim
From Associated Press
December 10, 2008 4:43 PM EST
WILSONVILLE, Ore. - Neither a bleeding face nor a deputy's plea could stop a tow-truck driver from doing what he's paid to do. The Clackamas County Sheriff's Office said a Wilsonville woman fled her apartment Monday night after getting assaulted by her boyfriend. While her face was bleding, she got in her car and sped across the parking lot to her grandmother's place, where she called 911.

The 25-year-old provided a statement to the responding sheriff's deputy and then stepped outside to find her car getting towed. The tow driver would not leave the car without making the woman pay a "drop fee."

"I explained to the tow driver that the woman was the victim of domestic violence," Deputy Wes Hall told The Oregonian newspaper. "I told him there was no place to park, so she left the car with its four-way flashers going, because she was trying to get away."

The deputy's arguments failed to persuade.

The driver, who works on commissions, was completely within his rights to tow the car or charge a drop fee to leave it, said Charles White, general operations manager for Retriever Towing. The amount the woman paid has not been disclosed, but White said the fees run as high as $160.

White said Retriever is under contract to patrol the parking lots at the apartment complex, ensuing that fire lanes and emergency-access routes remain unobstructed. "The deputy has no right to tell him to drop the car without charging a fee," he said.

Deputies arrested the woman's boyfriend on an accusation of assault.

Need I say more ?

1
★☆☆☆☆

Tow driver demands 'drop fee' from assault victim
From Associated Press
December 10, 2008 4:43 PM EST
WILSONVILLE, Ore. - Neither a bleeding face nor a deputy's plea could stop a tow-truck driver from doing what he's paid to do. The Clackamas County Sheriff's Office said a Wilsonville woman fled her apartment Monday night after getting assaulted by her boyfriend. While her face was bleding, she got in her car and sped across the parking lot to her grandmother's place, where she called 911.

The 25-year-old provided a statement to the responding sheriff's deputy and then stepped outside to find her car getting towed. The tow driver would not leave the car without making the woman pay a "drop fee."

"I explained to the tow driver that the woman was the victim of domestic violence," Deputy Wes Hall told The Oregonian newspaper. "I told him there was no place to park, so she left the car with its four-way flashers going, because she was trying to get away."

The deputy's arguments failed to persuade.

The driver, who works on commissions, was completely within his rights to tow the car or charge a drop fee to leave it, said Charles White, general operations manager for Retriever Towing. The amount the woman paid has not been disclosed, but White said the fees run as high as $160.

White said Retriever is under contract to patrol the parking lots at the apartment complex, ensuing that fire lanes and emergency-access routes remain unobstructed. "The deputy has no right to tell him to drop the car without charging a fee," he said.

Deputies arrested the woman's boyfriend on an accusation of assault.

Need I say more ?

.

Don't you just hate companies that feed off victims like this woman, Anyone reading this should never use this company for towing. Just read what others have said about this company! I personally hope the careless, uncompassionate idiots go under! SAY NO TO RETRIEVER TOWING!!!!!!!!!!!!!

WILSONVILLE, Ore. - Neither a bleeding face nor a deputy's plea could stop a tow-truck driver from doing what he's paid to do. The Clackamas County Sheriff's Office said a Wilsonville woman fled her apartment Monday night after getting assaulted by her boyfriend. With bl@#d running down her face, she got in her car and sped across the parking lot to her grandmother's place, where she called 911.

The 25-year-old provided a statement to the responding sheriff's deputy and then stepped outside to find her car getting towed. The tow driver would not leave the car without making the woman pay a "drop fee."

"I explained to the tow driver that the woman was the victim of domestic violence," Deputy Wes Hall told The Oregonian newspaper. "I told him there was no place to park, so she left the car with its four-way flashers going, because she was trying to get away."

The deputy's arguments failed to persuade.

The driver, who works on commissions, was completely within his rights to tow the car or charge a drop fee to leave it, said Charles White, general operations manager for Retriever Towing. The amount the woman paid has not been disclosed, but White said the fees run as high as $160.

White said Retriever is under contract to patrol the parking lots at the apartment complex, ensuing that fire lanes and emergency-access routes remain unobstructed. "The deputy has no right to tell him to drop the car without charging a fee," he said.

Deputies arrested the woman's boyfriend on an accusation of assault.

---

1
★☆☆☆☆

Don't you just hate companies that feed off victims like this woman, Anyone reading this should never use this company for towing. Just read what others have said about this company! I personally hope the careless, uncompassionate idiots go under! SAY NO TO RETRIEVER TOWING!!!!!!!!!!!!!

WILSONVILLE, Ore. - Neither a bleeding face nor a deputy's plea could stop a tow-truck driver from doing what he's paid to do. The Clackamas County Sheriff's Office said a Wilsonville woman fled her apartment Monday night after getting assaulted by her boyfriend. With bl@#d running down her face, she got in her car and sped across the parking lot to her grandmother's place, where she called 911.

The 25-year-old provided a statement to the responding sheriff's deputy and then stepped outside to find her car getting towed. The tow driver would not leave the car without making the woman pay a "drop fee."

"I explained to the tow driver that the woman was the victim of domestic violence," Deputy Wes Hall told The Oregonian newspaper. "I told him there was no place to park, so she left the car with its four-way flashers going, because she was trying to get away."

The deputy's arguments failed to persuade.

The driver, who works on commissions, was completely within his rights to tow the car or charge a drop fee to leave it, said Charles White, general operations manager for Retriever Towing. The amount the woman paid has not been disclosed, but White said the fees run as high as $160.

White said Retriever is under contract to patrol the parking lots at the apartment complex, ensuing that fire lanes and emergency-access routes remain unobstructed. "The deputy has no right to tell him to drop the car without charging a fee," he said.

Deputies arrested the woman's boyfriend on an accusation of assault.

---

Pros: good at being unethical

Cons: everything the company stands for!!!!!

.

Simply put this is one of the WORST companies out there. If you use them, you are saying you would support a domestic abuse victim seeking medical help, with law enforcement on scene from getting the aid she needs. The fee was dropped so what, they did it to avoid more media attention. This company knew 100% what they were doing and still did it in the event of an EMEGENCY. Any bussiness that will contract with this company for towing needs needs to have the same bad PR about them. Never use this company. I hope that the company goes bankrupt and closes, they do not provide the best service as stated on their website.

1
★☆☆☆☆

Simply put this is one of the WORST companies out there. If you use them, you are saying you would support a domestic abuse victim seeking medical help, with law enforcement on scene from getting the aid she needs. The fee was dropped so what, they did it to avoid more media attention. This company knew 100% what they were doing and still did it in the event of an EMEGENCY. Any bussiness that will contract with this company for towing needs needs to have the same bad PR about them. Never use this company. I hope that the company goes bankrupt and closes, they do not provide the best service as stated on their website.

.

Retriever Towing is a Patrol Towing company who makes money driving around Portland parking lots, looking for parking violators, then impounding the vehicles and charging the owners exhorbitant fees, which may include an "anger fee" (really, look it up), to release the vehicle back to the owner. Considering a relocation to Portland, I recently flew to Portland, rented a car, and met a commercial property owner for dinner near PG&E Park, we both parked in a lot marked for "resident" businesses, walked to the restaurant immediately across the street, and returned 1hr 15 min. later to find both our vehicles had been towed. A phone call was met by a rude young lady who gave us a physical address, and demanded we provide her with an exact time to make an "appointment" with someone to pick up our cars. She refused to indicate the cost. Upon arrival at their impound yard (exactly 2 hrs from the time we parked in the lot), the person charged us $192 per veh., "waiving" a $25 fee for a 2nd towed mile.
The owner paid for my veh. fee, and apologized to me, but since then, my research has found that the practice of Predatory Patrol Towing has become such a big problem in Portland that the State Legislature had to pass a regulatory bill last session to put some controls on it. I have decided to take my business to another community.

1
★☆☆☆☆

Retriever Towing is a Patrol Towing company who makes money driving around Portland parking lots, looking for parking violators, then impounding the vehicles and charging the owners exhorbitant fees, which may include an "anger fee" (really, look it up), to release the vehicle back to the owner. Considering a relocation to Portland, I recently flew to Portland, rented a car, and met a commercial property owner for dinner near PG&E Park, we both parked in a lot marked for "resident" businesses, walked to the restaurant immediately across the street, and returned 1hr 15 min. later to find both our vehicles had been towed. A phone call was met by a rude young lady who gave us a physical address, and demanded we provide her with an exact time to make an "appointment" with someone to pick up our cars. She refused to indicate the cost. Upon arrival at their impound yard (exactly 2 hrs from the time we parked in the lot), the person charged us $192 per veh., "waiving" a $25 fee for a 2nd towed mile.
The owner paid for my veh. fee, and apologized to me, but since then, my research has found that the practice of Predatory Patrol Towing has become such a big problem in Portland that the State Legislature had to pass a regulatory bill last session to put some controls on it. I have decided to take my business to another community.

Cons: Patrol Towing Company

.

Elderly woman forgot to display her "disabled plaque", tow truck driver wanted $195 to release car from his rig, the cops showed up, the news showed up..it wasn't until it was on all the news that the driver released the car. It even made CNN. do a search for disabled woman car towed

1
★☆☆☆☆

Elderly woman forgot to display her "disabled plaque", tow truck driver wanted $195 to release car from his rig, the cops showed up, the news showed up..it wasn't until it was on all the news that the driver released the car. It even made CNN. do a search for disabled woman car towed

.

Went to go get my car out of tow at 8:30. called and got a quote over the phone. It was reasonable because i left my car on the stret when they were doing sweeps. Anywho called again after waiting at the tow yard for an hour when no one was there. Got a different quote, cost more. Then finally someone showed up at 11:30. went in and he told me a totally different number. The car was towed at 9:00am 2 days earlier and since it was past 9 on this day i had to pay for the extra day, even though the lady on the phone said that someone was there at 8:30. Also the told me that the gate fee was 25 and they charged me 40. This place is totally unfair and all they do is scam hard working people out of their money. Hope to never have to deal with these people again. Idiots!!!

1
★☆☆☆☆

Went to go get my car out of tow at 8:30. called and got a quote over the phone. It was reasonable because i left my car on the stret when they were doing sweeps. Anywho called again after waiting at the tow yard for an hour when no one was there. Got a different quote, cost more. Then finally someone showed up at 11:30. went in and he told me a totally different number. The car was towed at 9:00am 2 days earlier and since it was past 9 on this day i had to pay for the extra day, even though the lady on the phone said that someone was there at 8:30. Also the told me that the gate fee was 25 and they charged me 40. This place is totally unfair and all they do is scam hard working people out of their money. Hope to never have to deal with these people again. Idiots!!!

Pros: N/A It's a tow company that takes your money. Can you think of any pro's

Cons: Uuh. They take a ton of money for 5 minutes of work.

.

My daughter's car was towed out of a two hour tow zone. She produced receipts showing she was parked, left and returned to a spot but didn't overstay the two hours. The employees didn't look at them. They showed her pictures of her car. The first showed the car dirty - the second showed the car clean and the spokes of the wheel in a different position. When asked about that, they didn't appear to give a tinker's dam about logic and fairness.

They towed it on Sunday and when confronted again Monday they said they would reverse charges and the money would be refunded in five days. There was no apology.

Imagine your car taken unfairly, your account charged $250 to get it back, and your Sunday spent with unpleasant people. Retriever Towing won't get my business when I need a tow!

1
★☆☆☆☆

My daughter's car was towed out of a two hour tow zone. She produced receipts showing she was parked, left and returned to a spot but didn't overstay the two hours. The employees didn't look at them. They showed her pictures of her car. The first showed the car dirty - the second showed the car clean and the spokes of the wheel in a different position. When asked about that, they didn't appear to give a tinker's dam about logic and fairness.

They towed it on Sunday and when confronted again Monday they said they would reverse charges and the money would be refunded in five days. There was no apology.

Imagine your car taken unfairly, your account charged $250 to get it back, and your Sunday spent with unpleasant people. Retriever Towing won't get my business when I need a tow!

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  1. 1
    Security Towing
    3% ★★★☆☆ 4 reviews
    0.07 mi
  2. 2
    0.39 mi
  3. 3
    9th Ave. Tow Co.
    5% ★★★★★ 3 reviews
    0.46 mi
  4. 4
    0.78 mi
  5. 5
    Sergeants Towing Corp
    2% ★★☆☆☆ 7 reviews
    0.96 mi