Master Wrench, Inc.

★★★★★
  • 9803 SW Barbur Blvd

    Portland, OR 97219

    Map & Directions
  • 503-244-0467

About Master Wrench, Inc.

Categories
  • Automotive Repair
  • Oil Changes
Hours
M-F 8am-5:30pm, Sa-Su Closed
Special Offer
we provide professional auto service
Emails
  • contact@themasterwrench.com
Phones
  • Fax (503-244-7597)

Automotive

Automotive
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Chuck is excellent, my experiences at Master Wrench have always been to the point, price competitive and never, ever pressure to do more than needs to be done. On more than one occasion, they could have charged me a lot more and I would

3
★★★★★

Chuck is excellent, my experiences at Master Wrench have always been to the point, price competitive and never, ever pressure to do more than needs to be done. On more than one occasion, they could have charged me a lot more and I would

.

There really isn't enough good things I could say about the guys at The Master Wrench. I really think they can fix anything. They have worked on many different cars for me over the last ten years and I will keep taking them work for years to come.

5
★★★★★

There really isn't enough good things I could say about the guys at The Master Wrench. I really think they can fix anything. They have worked on many different cars for me over the last ten years and I will keep taking them work for years to come.

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Blew a head gasket on my '91 Toyota at 150,000 miles. Master Wrench told me that this was a design flaw with that model and I should check with Toyota. Turns out Toyota did fix it for free, even though it was long out of warrantee. Master wrench could have just done the work ($700) and I wouldn't have been the wiser. I've continued to use them for maintenance & repair and my truck at 220,000 mi. still runs great.

5
★★★★★

Blew a head gasket on my '91 Toyota at 150,000 miles. Master Wrench told me that this was a design flaw with that model and I should check with Toyota. Turns out Toyota did fix it for free, even though it was long out of warrantee. Master wrench could have just done the work ($700) and I wouldn't have been the wiser. I've continued to use them for maintenance & repair and my truck at 220,000 mi. still runs great.

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I had my vehicle in for an inspection to see what good be done to help an old jeep like mine keep well. They charged me a $1000 for basically a tune up. Quite a few of the things that they changed out had just been done before by another mechanic so I know that these things were fine and I had even told them before hand. Very common for mechanics to do unneeded work. I feel I was sold things that I didn't need.

2
★★☆☆☆

I had my vehicle in for an inspection to see what good be done to help an old jeep like mine keep well. They charged me a $1000 for basically a tune up. Quite a few of the things that they changed out had just been done before by another mechanic so I know that these things were fine and I had even told them before hand. Very common for mechanics to do unneeded work. I feel I was sold things that I didn't need.

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.

The two gentlemen at Master Wrench were incredibly friendly from the moment I made my appointment to the time I picked up my car. They spoke in a way that didn't assume I knew everything about a car, but also didn't make me feel as though I didn't know anything.

The repair on my axel was incredible. The gentleman called and recommended both be replaced, but understood my financial issue enough not to press it. They also replaced a burned-out tailight with no charge to me. I will definitely be bringing my business back to this shop.

2
★★★★★

The two gentlemen at Master Wrench were incredibly friendly from the moment I made my appointment to the time I picked up my car. They spoke in a way that didn't assume I knew everything about a car, but also didn't make me feel as though I didn't know anything.

The repair on my axel was incredible. The gentleman called and recommended both be replaced, but understood my financial issue enough not to press it. They also replaced a burned-out tailight with no charge to me. I will definitely be bringing my business back to this shop.

Pros: customer service, knowledge, follow-through

Cons: tricky to get out of parking lot

.

The guys at Master Wrench are very honest and reliable. To make a long-story-short, they had an opportunity to fleece me for $1,000 but didn't---they didn't even charge me for the work they did wind up doing. Very quick service; I didn't have to wait to have my car looked at.

PROS: Honest and quick!
CONS:

4
★★★★☆

The guys at Master Wrench are very honest and reliable. To make a long-story-short, they had an opportunity to fleece me for $1,000 but didn't---they didn't even charge me for the work they did wind up doing. Very quick service; I didn't have to wait to have my car looked at.

PROS: Honest and quick!
CONS:

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Message from Master Wrench, Inc.

Master Wrench, Inc., on Portland's southwest side offers a full range of auto repair and maintenance for domestic cars, import cars, and SUVs. Our shop consists of highly-trained, certified technicians and state-of-the-art diagnostic equipment to ensure that your car receives only the best treatment. Our mission is to provide professional auto repair service with an emphasis on customer satisfaction. We value the time and trust of our customers and work to create a relationship of respect and confidence. Call us today.

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