Canby Car Care

★★★★☆
  • 1000 S Ivy St

    Canby, OR 97013

    Map & Directions
  • 503-266-4295

About Canby Car Care

Automotive

Automotive
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Lee and the crew at Canby Car Care are A-1 in my book. They are always friendly, helpful and looking for ways to help me save money. I've been using Canby Car Care for years, and they've helped me keep my 1996 Chrysler which now has

3
★★★★★

Lee and the crew at Canby Car Care are A-1 in my book. They are always friendly, helpful and looking for ways to help me save money. I've been using Canby Car Care for years, and they've helped me keep my 1996 Chrysler which now has

.

You won't believe the amazing service you will get at CANBY CAR CARE! If I could give them 100 stars, I would. They are friendly, talented family business that knows what they're doing!!! Don't believe that one star review, these guys are

3
★★★★★

You won't believe the amazing service you will get at CANBY CAR CARE! If I could give them 100 stars, I would. They are friendly, talented family business that knows what they're doing!!! Don't believe that one star review, these guys are

.

I have been taking my vehicle(s) to canby car care since i have been driving...12+ years\r
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I will drive out of my way to have my car fixed at this shop. They are very honest, dependable and straight forward. \r
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Diagnosing a vehicle

3
★★★★★

I have been taking my vehicle(s) to canby car care since i have been driving...12+ years\r
\r
I will drive out of my way to have my car fixed at this shop. They are very honest, dependable and straight forward. \r
\r
Diagnosing a vehicle

.

My experience with Canby Car Care was less than positive. A few years ago I took my car to them to diagnose and repair the cause of a lack of power. They began replacing parts right and left, each time with no improvement to the car's performance; in fact it ran even worse that when I brought it to them. They never did diagnose the original problem; they merely began replacing parts hoping for a fix, then when one part didn't resolve the problem, they would blame it on another component or system needing repair. This happened four times. After the bill reached $850 with no results, I took the car home because I needed it for work. A week later I ran it through DEQ and it wouldn't pass. I brought it back to Canby Care Care and requested that they fix whatever was now making it fail DEQ. Instead of attempting any diagnosis or repair of the actual problem, their solution was to drive it around to several of the Portland metro area DEQ stations until it passed, then charging me for their mechanic's time at the going labor rate. I discussed my dissatisfaction with the owner and he became indignant, claiming they "don't guarantee they can fix every problem". Several of the parts they had replaced were brand new, as I had replaced them myself before bringing the car to them, but they claimed they were all worn and needed replacing. They didn't save the old parts for inspection though, as most reputable shops do, so I had no way of proving they were good. Frustrated and angry, I paid the balance of my bill, took my car and limped it home. The next day I found the problem myself; a bad fuel pump, easily diagnosed with a pressure guage. I fixed it myself in 45 minutes, for under $50, and it has run perfectly ever since.

Just this week I did a tune up on this same car, and I found more evidence of shoddy work on engine components that they had worked on. They had installed a new gasket right over the old one on one side of the intake manifold plenum (the old gasket on the other side had been removed and replaced), and a bolt was missing from the throttle body assembly and lying on the block, causing a minor vacuum leak (it couldn't have vibrated loose since the bolt hole was on the top of the sensor).

But there's more...a while back I noted a fluid leak under my wife's van and found a stripped bolt on the transaxle that they had worked on a few months earlier. It had been caulked in to hold it in place. Of course the warranty had expired by the time I discovered it.
My advice would be to avoid Canby Car Care at all costs; I would hate for someone else to go through what we had to. You would be money ahead to take your vehicles somewhere else. I found a much more competent and reasonable shop in Canby, and have taken our vehicles there, with 100% satisfaction.

1
★☆☆☆☆

My experience with Canby Car Care was less than positive. A few years ago I took my car to them to diagnose and repair the cause of a lack of power. They began replacing parts right and left, each time with no improvement to the car's performance; in fact it ran even worse that when I brought it to them. They never did diagnose the original problem; they merely began replacing parts hoping for a fix, then when one part didn't resolve the problem, they would blame it on another component or system needing repair. This happened four times. After the bill reached $850 with no results, I took the car home because I needed it for work. A week later I ran it through DEQ and it wouldn't pass. I brought it back to Canby Care Care and requested that they fix whatever was now making it fail DEQ. Instead of attempting any diagnosis or repair of the actual problem, their solution was to drive it around to several of the Portland metro area DEQ stations until it passed, then charging me for their mechanic's time at the going labor rate. I discussed my dissatisfaction with the owner and he became indignant, claiming they "don't guarantee they can fix every problem". Several of the parts they had replaced were brand new, as I had replaced them myself before bringing the car to them, but they claimed they were all worn and needed replacing. They didn't save the old parts for inspection though, as most reputable shops do, so I had no way of proving they were good. Frustrated and angry, I paid the balance of my bill, took my car and limped it home. The next day I found the problem myself; a bad fuel pump, easily diagnosed with a pressure guage. I fixed it myself in 45 minutes, for under $50, and it has run perfectly ever since.

Just this week I did a tune up on this same car, and I found more evidence of shoddy work on engine components that they had worked on. They had installed a new gasket right over the old one on one side of the intake manifold plenum (the old gasket on the other side had been removed and replaced), and a bolt was missing from the throttle body assembly and lying on the block, causing a minor vacuum leak (it couldn't have vibrated loose since the bolt hole was on the top of the sensor).

But there's more...a while back I noted a fluid leak under my wife's van and found a stripped bolt on the transaxle that they had worked on a few months earlier. It had been caulked in to hold it in place. Of course the warranty had expired by the time I discovered it.
My advice would be to avoid Canby Car Care at all costs; I would hate for someone else to go through what we had to. You would be money ahead to take your vehicles somewhere else. I found a much more competent and reasonable shop in Canby, and have taken our vehicles there, with 100% satisfaction.

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.

My experience with Canby Car Care was less than positive. A few years ago I took my car to them to diagnose and repair the cause of a lack of power. They began replacing parts right and left, each time with no improvement to the car's performance; in fact it ran even worse that when I brought it to them. They never did diagnose the original problem; they merely began replacing parts hoping for a fix. After the bill reached $850 with no results, I took the car home because I needed it for work. A week later I ran it through DEQ and it wouldn't pass. I brought it back to Canby Care Care and requested that they fix whatever was now making it fail DEQ. Instead of attempting any diagnosis or repair of the actual problem, their solution was to drive it around to several of the Portland metro area DEQ stations until it passed, then charging me for their mechanic's time at the going labor rate. I discussed my dissatisfaction with the owner and he became indignant, claiming they "don't guarantee they can fix every problem". Several of the parts they had replaced were brand new, as I had replaced them myself before bringing the car to them, but they claimed they were all worn and needed replacing. They didn't save the old parts though, as most mechanics do, so I had no way of proving they were good. Frustrated and angry, I paid the balance of my bill, took my car and limped it home. The next day I found the problem myself; a bad fuel pump, easily diagnosed with a pressure guage. I fixed it myself in 45 minutes, for under $50, and it has run perfectly ever since.

Just this week I did a tune up on this car, and I found more evidence of shoddy work on engine components that they had worked on. They had installed a new gasket right over the old one on one side of the intake manifold (the other side had one gasket), and a bolt was missing from the throttle body assembly and lying on the block, causing a minor vacuum leak (it couldn't have vibrated loose since the bolt hole was on the top of the sensor).

But wait, there's more...a while back I noted a fluid leak under my wife's van and found a stripped bolt on the transaxle that they had worked on a few months earlier. It had been caulked in to hold it in place. Of course the warranty had expired by the time I discovered it.

My advice would be to avoid Canby Car Care at all costs; I would hate for someone else to go through what we had to. I found a much more competent and reasonable shop in Canby, and have taken our vehicles there, with 100% satisfaction.

0
★☆☆☆☆

My experience with Canby Car Care was less than positive. A few years ago I took my car to them to diagnose and repair the cause of a lack of power. They began replacing parts right and left, each time with no improvement to the car's performance; in fact it ran even worse that when I brought it to them. They never did diagnose the original problem; they merely began replacing parts hoping for a fix. After the bill reached $850 with no results, I took the car home because I needed it for work. A week later I ran it through DEQ and it wouldn't pass. I brought it back to Canby Care Care and requested that they fix whatever was now making it fail DEQ. Instead of attempting any diagnosis or repair of the actual problem, their solution was to drive it around to several of the Portland metro area DEQ stations until it passed, then charging me for their mechanic's time at the going labor rate. I discussed my dissatisfaction with the owner and he became indignant, claiming they "don't guarantee they can fix every problem". Several of the parts they had replaced were brand new, as I had replaced them myself before bringing the car to them, but they claimed they were all worn and needed replacing. They didn't save the old parts though, as most mechanics do, so I had no way of proving they were good. Frustrated and angry, I paid the balance of my bill, took my car and limped it home. The next day I found the problem myself; a bad fuel pump, easily diagnosed with a pressure guage. I fixed it myself in 45 minutes, for under $50, and it has run perfectly ever since.

Just this week I did a tune up on this car, and I found more evidence of shoddy work on engine components that they had worked on. They had installed a new gasket right over the old one on one side of the intake manifold (the other side had one gasket), and a bolt was missing from the throttle body assembly and lying on the block, causing a minor vacuum leak (it couldn't have vibrated loose since the bolt hole was on the top of the sensor).

But wait, there's more...a while back I noted a fluid leak under my wife's van and found a stripped bolt on the transaxle that they had worked on a few months earlier. It had been caulked in to hold it in place. Of course the warranty had expired by the time I discovered it.

My advice would be to avoid Canby Car Care at all costs; I would hate for someone else to go through what we had to. I found a much more competent and reasonable shop in Canby, and have taken our vehicles there, with 100% satisfaction.

.

We have had some tricky issues with old cars over the years and the folks at Canby Car Care have worked hard at the diagnostics. Nicole is a great mechanic and very fair. She often bills for the actual time it takes her to do something, rather than the "set" rate, and she's quick, so we've gotten some good deals.

4
★★★★☆

We have had some tricky issues with old cars over the years and the folks at Canby Car Care have worked hard at the diagnostics. Nicole is a great mechanic and very fair. She often bills for the actual time it takes her to do something, rather than the "set" rate, and she's quick, so we've gotten some good deals.

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.

We take our personal and company vehicles here. They are always friendly and can get us in quickly. We have had great service from Canby Car Care!

5
★★★★★

We take our personal and company vehicles here. They are always friendly and can get us in quickly. We have had great service from Canby Car Care!

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