Gordon's Fireplace Stove Shop

★★★★★
45.5351 -122.631
Map and Directions to Gordon's Fireplace Stove Shop

503-645-3812

3300 NE Broadway St

Portland, OR

97232

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5.1 10
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Reviews 1 - 10 of 10.
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I didn't know what to expect from Gordon's Fireplace Shop. I have heard mixed reviews. It has so much more than I expected. A great selection of pretty much everything you would need for your home. I left with a lot more than what I was planning on. The salesperson was very knowledgeable, and friendly. I would definitely recommend shopping there.

5
★★★★★

I didn't know what to expect from Gordon's Fireplace Shop. I have heard mixed reviews. It has so much more than I expected. A great selection of pretty much everything you would need for your home. I left with a lot more than what I was planning on. The salesperson was very knowledgeable, and friendly. I would definitely recommend shopping there.

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Gordon's Fireplace - Lamp Shop is an institution in Portland. If you are looking for ANYTHING to do with fireplaces, this store is your place to go. Don't hesitate to ask the friendly personnel for help. They will answer questions willingly.

5
★★★★★

Gordon's Fireplace - Lamp Shop is an institution in Portland. If you are looking for ANYTHING to do with fireplaces, this store is your place to go. Don't hesitate to ask the friendly personnel for help. They will answer questions willingly.

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1 out of 1 people found this review helpful.

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The Gordon's fireplace shop has much more than fireplace items, like screens, mantels, fireplace tools and more. They have a huge selection of grandfather clocks which are usually on sale. I purchased on several year ago and still like it.

5
★★★★★

The Gordon's fireplace shop has much more than fireplace items, like screens, mantels, fireplace tools and more. They have a huge selection of grandfather clocks which are usually on sale. I purchased on several year ago and still like it.

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Latest reviews from Citysearch.

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HIGHLY RECOMMEND. Friendly, knowledgeable sales staff. I was very pleased with the service I received. This was my first time shopping for a fireplace, and had a lot of questions. The woman that helped me was very patient. I left with a

6
★★★★★

HIGHLY RECOMMEND. Friendly, knowledgeable sales staff. I was very pleased with the service I received. This was my first time shopping for a fireplace, and had a lot of questions. The woman that helped me was very patient. I left with a

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It's hard to believe in this economy that Gordon's would be so unresponsive to questions that come to them especially from customers who've purchased from them in the past. I would go out of town if I had to before I would ever by another

6
★★★★★

It's hard to believe in this economy that Gordon's would be so unresponsive to questions that come to them especially from customers who've purchased from them in the past. I would go out of town if I had to before I would ever by another

.

First impression was good but the bad install and the way they dealt with all of the problems afterwards was horrible. Product was faulty and it was like pulling teeth to get them to fix the problem-took 4 MONTHS. Rude and volatile

6
★★★★★

First impression was good but the bad install and the way they dealt with all of the problems afterwards was horrible. Product was faulty and it was like pulling teeth to get them to fix the problem-took 4 MONTHS. Rude and volatile

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Be careful when purchasing from this store. As I had heard many times, but sadly didn't heed the warnings, getting friendly service AFTER your purchase is difficult if not impossible. After sending out installers, 2 times...one of which

6
★★★★★

Be careful when purchasing from this store. As I had heard many times, but sadly didn't heed the warnings, getting friendly service AFTER your purchase is difficult if not impossible. After sending out installers, 2 times...one of which

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We bought our fireplace from Gordon's in August 2009 and had it installed in October 2009. Before we bought the fireplace we had our chimney cleaned and inspected. The chimney inspection recommended we fix the flashing on the roof and a

6
★★★★★

We bought our fireplace from Gordon's in August 2009 and had it installed in October 2009. Before we bought the fireplace we had our chimney cleaned and inspected. The chimney inspection recommended we fix the flashing on the roof and a

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One would think that an established locally owned business would provide that personal touch that you just can't get from the nation-wide chains anymore. But sometimes it doesn't happen. Fireplace doors are a great addition, and some of those offered by Gordons are brilliant in their appearance, at least in the show room. Appearances can be deceiving. We recently purchased the full works - log set and custom finished DK door. Excited about the prospects of our family around a blazing fire for Christmas, we were told at the time of ordering in early October that it most certainly would happen. Nine weeks later after a scheduled installation was cancelled and further promises, the local owned shop has referred us to the fine print on our order receipt. Something about things being beyond their control. Tsunamis, volcanoes, earthquakes are beyond control, not ensuring that the customrer receives ordered goods in line with promises made at the time to complete the purchase.

If you wish an Old World experience, that is, where the supplier treats the customer as if they are living in a centrally-planned economy, than this shop is your place. If you wish to enjoy the true spirit of the savvy side of Portland, go somewhere else.

1
★☆☆☆☆

One would think that an established locally owned business would provide that personal touch that you just can't get from the nation-wide chains anymore. But sometimes it doesn't happen. Fireplace doors are a great addition, and some of those offered by Gordons are brilliant in their appearance, at least in the show room. Appearances can be deceiving. We recently purchased the full works - log set and custom finished DK door. Excited about the prospects of our family around a blazing fire for Christmas, we were told at the time of ordering in early October that it most certainly would happen. Nine weeks later after a scheduled installation was cancelled and further promises, the local owned shop has referred us to the fine print on our order receipt. Something about things being beyond their control. Tsunamis, volcanoes, earthquakes are beyond control, not ensuring that the customrer receives ordered goods in line with promises made at the time to complete the purchase.

If you wish an Old World experience, that is, where the supplier treats the customer as if they are living in a centrally-planned economy, than this shop is your place. If you wish to enjoy the true spirit of the savvy side of Portland, go somewhere else.

Pros: wide selection

Cons: customer service needs serious attention

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New to the area, we were looking for the 'perfect' couch. After visiting several large chains and traveling out to the 'burbs we happened upon Gordon's while driving down Broadway looking for a place to have lunch. Curtious, no pressure service, and a good selection of quality furniture. We chose a Barcalounger couch and matching chair, which were delivered by courteous and professional people on schedule. A follow up for a missing minor part was handled quickly and with good humor. Shopping locally doesn't ALWAYS pay off, but it does at Gordon's.

5
★★★★★

New to the area, we were looking for the 'perfect' couch. After visiting several large chains and traveling out to the 'burbs we happened upon Gordon's while driving down Broadway looking for a place to have lunch. Curtious, no pressure service, and a good selection of quality furniture. We chose a Barcalounger couch and matching chair, which were delivered by courteous and professional people on schedule. A follow up for a missing minor part was handled quickly and with good humor. Shopping locally doesn't ALWAYS pay off, but it does at Gordon's.

Pros: convenient, courteous, good service