Best Friends Bath & More

★★★★☆

About Best Friends Bath & More

Categories
  • Pet Services
  • Pet Grooming
4.1667 12
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i took both of my dogs here and the people were really cool. they walked us through everything and even offered to help out lol. one of my dogs (who looks like a pit bull) seemed really nervous although shes very sweet. they offered her lots of treats and pets instead of becoming suspicious of the breed... eventually she was her friendly lively self! we made a mess and the lady at the desk stopped me from cleaning up a little and seemed super friendly about cleaning up after us! LOL

The last time I went, they washed my dog for me and he came home with a silly report card about his day (my girlfriend thought it was pretty cute and thoughtful though)

ill definetely keep going back especially when it gets warmer out.

They have a 2 dog special on Sun (2nd dog 1/2 off)
and a nail trim special on Tues ($5)

2
★★★★★

i took both of my dogs here and the people were really cool. they walked us through everything and even offered to help out lol. one of my dogs (who looks like a pit bull) seemed really nervous although shes very sweet. they offered her lots of treats and pets instead of becoming suspicious of the breed... eventually she was her friendly lively self! we made a mess and the lady at the desk stopped me from cleaning up a little and seemed super friendly about cleaning up after us! LOL

The last time I went, they washed my dog for me and he came home with a silly report card about his day (my girlfriend thought it was pretty cute and thoughtful though)

ill definetely keep going back especially when it gets warmer out.

They have a 2 dog special on Sun (2nd dog 1/2 off)
and a nail trim special on Tues ($5)

Pros: cool people, GREAT prices

Cons: hours a little short

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Fran, the owner is a caring woman that you can entrust your pet to. Our two dogs (older and small breeds) have gone to her for years, and sense her love evidently, since she's the only groomer they go to without feeling scared and nervous. Our oldest dog is now 16 1/2 and both deaf and blind, and Fran has continued to take them and do her best with them. Our Maltese loves to make a mess of herself in the yard and mats quite easily, and I've never been "lectured" that I'm a bad owner because of it. They've always came home, clean, happy, smelling good....and with a good haircut. I highly recommend this groomer.

2
★★★★★

Fran, the owner is a caring woman that you can entrust your pet to. Our two dogs (older and small breeds) have gone to her for years, and sense her love evidently, since she's the only groomer they go to without feeling scared and nervous. Our oldest dog is now 16 1/2 and both deaf and blind, and Fran has continued to take them and do her best with them. Our Maltese loves to make a mess of herself in the yard and mats quite easily, and I've never been "lectured" that I'm a bad owner because of it. They've always came home, clean, happy, smelling good....and with a good haircut. I highly recommend this groomer.

Pros: Professional and helpful care

Cons: that they aren't closer to my home. :)

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Have been taking my dog here for years and really appreciate the low-hassle, neighborhood feel of the place. The owner will remember your pooch and shower them with treats and affection - a lovely touch missing from other assembly-line dog washes around town.

2
★★★★★

Have been taking my dog here for years and really appreciate the low-hassle, neighborhood feel of the place. The owner will remember your pooch and shower them with treats and affection - a lovely touch missing from other assembly-line dog washes around town.

Pros: Good value, super friendly

Cons: Closes too early

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Whether grroming or washing your dog yourself Best Friends is relaxed enviroment with a great staff and great prices. Fran the owner is always willing to help out with anything that you need to fulfill your dogs every need. From the large tubs to powerful hair dryers this place is a must to your dog grooming needs. Thanks so much for being in my neighborhood!

2
★★★★★

Whether grroming or washing your dog yourself Best Friends is relaxed enviroment with a great staff and great prices. Fran the owner is always willing to help out with anything that you need to fulfill your dogs every need. From the large tubs to powerful hair dryers this place is a must to your dog grooming needs. Thanks so much for being in my neighborhood!

Pros: Simple and effective

Cons: Only two tubs but rarely both full at once

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just getting through the gate at the front door was a hassle. The ramps into the tubs are at a very steep incline, not welcoming for dogs. My dog is not resistant to bathing but she really did not want to climb that ramp to get in the tub. An employee had to help me force her in (she's too big to pick up and place in the tub). The shampoo seems to very low quality and is waaaaay watered down. No scrubbers available at the tub, just the one weak shampoo (no conditioner or colognes were offered to me). I was given two old, nubbly hand towels to dry off my 65 lb dog. One of the towels was stained with sticky stuff, like wax or honey. I had to ask for ear cleaning solution and it seemed the employee didn't know where to find it - it was not made readily available to customers. No trash cans in the wash station so I had to hold the dirty ear cottons and hand them over to the worker! Limited service hours too, I paid $15 to use some water, cheap shampoo and old, beat up towels. Really overpriced in my opinion and I don't plan to return. Even though this place is in my neighborhood, I would rather drive farther out of my way to Hair of the Dog.

1
★★☆☆☆

just getting through the gate at the front door was a hassle. The ramps into the tubs are at a very steep incline, not welcoming for dogs. My dog is not resistant to bathing but she really did not want to climb that ramp to get in the tub. An employee had to help me force her in (she's too big to pick up and place in the tub). The shampoo seems to very low quality and is waaaaay watered down. No scrubbers available at the tub, just the one weak shampoo (no conditioner or colognes were offered to me). I was given two old, nubbly hand towels to dry off my 65 lb dog. One of the towels was stained with sticky stuff, like wax or honey. I had to ask for ear cleaning solution and it seemed the employee didn't know where to find it - it was not made readily available to customers. No trash cans in the wash station so I had to hold the dirty ear cottons and hand them over to the worker! Limited service hours too, I paid $15 to use some water, cheap shampoo and old, beat up towels. Really overpriced in my opinion and I don't plan to return. Even though this place is in my neighborhood, I would rather drive farther out of my way to Hair of the Dog.

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I have a chow mix with lots of fur and an undercoat. I washed her at home and took her in to use the dryer. The woman working was done with her clients for the time being so she actually picked up a second dryer and helped me dry her. Then she showed me how to comb her with all the different combs. And all only for 10 bucks. wow!. I know I couldn't normally expect this if they were busy, but what great service. When it's full on shedding season again and I need a full groom, I will defiantly be going back.

2
★★★★★

I have a chow mix with lots of fur and an undercoat. I washed her at home and took her in to use the dryer. The woman working was done with her clients for the time being so she actually picked up a second dryer and helped me dry her. Then she showed me how to comb her with all the different combs. And all only for 10 bucks. wow!. I know I couldn't normally expect this if they were busy, but what great service. When it's full on shedding season again and I need a full groom, I will defiantly be going back.

Pros: clean, friendly nice, tender with my dog

Cons: no safe parking out front

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We bring both of our dogs to Best Friends for their grooming needs. Our small dog (a Yorkie) always comes home looking and smelling great. He has never had a bad cut. We take our big dog in to use their bath tubs ? which are always VERY clean. The owner is so great with both our dogs but is always especially helpful with our big dog, who is getting older and requires a little more ?assistance? getting in and out of the tubs. Its a great place to go and is worth every penny!!

2
★★★★★

We bring both of our dogs to Best Friends for their grooming needs. Our small dog (a Yorkie) always comes home looking and smelling great. He has never had a bad cut. We take our big dog in to use their bath tubs ? which are always VERY clean. The owner is so great with both our dogs but is always especially helpful with our big dog, who is getting older and requires a little more ?assistance? getting in and out of the tubs. Its a great place to go and is worth every penny!!

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Either way you can't loose here. I have always found the owner to be more than helpful and very quick to help. I used to wash my dogs by hand and she was always helpful to point out tricks I didn't know. After a while I just started letting her do it for me. On one of the hotter days this summer she actually called me and canceled because she thought it would be too hot for the dogs. Thats just one of many examples of a respectable business owner who cares more about her customers than money. Unless I move out of Portland I will always come here.

2
★★★★★

Either way you can't loose here. I have always found the owner to be more than helpful and very quick to help. I used to wash my dogs by hand and she was always helpful to point out tricks I didn't know. After a while I just started letting her do it for me. On one of the hotter days this summer she actually called me and canceled because she thought it would be too hot for the dogs. Thats just one of many examples of a respectable business owner who cares more about her customers than money. Unless I move out of Portland I will always come here.

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If you want to be lectured to and made to feel like a bad pet owner bring your pet HERE! I brought my dog in for a bath and haircut yesterday and left really MAD.

I have a golden/poodle mix. The store owner seems to think that all "doodle" owners are horrible pet owners. My dog has food allergies, I put that on the check in form and specifically wrote down NOT to give him any treats because he is on a specialized diet. When I went to pick him up she proceeded to lecture me about how people are out buying "doodles" and not properly taking care of them. I told her about his food allergies and told her that I HAVE been taking care of him and even had a lab run tests to find out what foods he was allergic to. Not five seconds after this conversation, did she hand him a dog treat without asking me first!!!!

I do NOT recommend this place and will never go back.

Cost of a large dog haircut - $70. Lecture and being talked down to - FREE WITH PURCHASE!

0
★☆☆☆☆

If you want to be lectured to and made to feel like a bad pet owner bring your pet HERE! I brought my dog in for a bath and haircut yesterday and left really MAD.

I have a golden/poodle mix. The store owner seems to think that all "doodle" owners are horrible pet owners. My dog has food allergies, I put that on the check in form and specifically wrote down NOT to give him any treats because he is on a specialized diet. When I went to pick him up she proceeded to lecture me about how people are out buying "doodles" and not properly taking care of them. I told her about his food allergies and told her that I HAVE been taking care of him and even had a lab run tests to find out what foods he was allergic to. Not five seconds after this conversation, did she hand him a dog treat without asking me first!!!!

I do NOT recommend this place and will never go back.

Cost of a large dog haircut - $70. Lecture and being talked down to - FREE WITH PURCHASE!

Pros: NONE

Cons: attitude, service

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I have taken my dog in here twice and will never go back. The owner acted as though i have never before given my dog a bath, that i was neglectful for not wanting to blow-dry my dog, she talked to me in such a manner you'd think i was a three year old. She also waters down the shampoo and has, in my opinion, a lack of customer service skills and some serious control issues.

1
★★★☆☆

I have taken my dog in here twice and will never go back. The owner acted as though i have never before given my dog a bath, that i was neglectful for not wanting to blow-dry my dog, she talked to me in such a manner you'd think i was a three year old. She also waters down the shampoo and has, in my opinion, a lack of customer service skills and some serious control issues.

Pros: relativly cheap, clean

Cons: everything else

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This place is great. I frequently take my dog there, and he's a real handful. He's 110 lbs of fur, and he howls like he's being tortured when he gets a bath. That's not an exageration. We often get "observers" from Beaterville across the street to come and "spectate" after their meal. Yeah, he's loud. We wash him, and they dry him most of the time. We generally deal with Fran, who I believe is the owner. She is fantastic, unbelievably patient, and clearly loves dogs. They dry our dog with a sort of "shop vac" in reverse. This is the best part of taking our dog here. He stops shedding for a few weeks ( a miracle in and of itself).

In summary, whether you want to wash and dry your dog yourself, or have them do it all, you should check out this place. Excellent service and a good bath for your pooch. Check them out!

2
★★★★★

This place is great. I frequently take my dog there, and he's a real handful. He's 110 lbs of fur, and he howls like he's being tortured when he gets a bath. That's not an exageration. We often get "observers" from Beaterville across the street to come and "spectate" after their meal. Yeah, he's loud. We wash him, and they dry him most of the time. We generally deal with Fran, who I believe is the owner. She is fantastic, unbelievably patient, and clearly loves dogs. They dry our dog with a sort of "shop vac" in reverse. This is the best part of taking our dog here. He stops shedding for a few weeks ( a miracle in and of itself).

In summary, whether you want to wash and dry your dog yourself, or have them do it all, you should check out this place. Excellent service and a good bath for your pooch. Check them out!

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I don't think the previous review is fair. I've taken my dog to Best Friends several times and the owner and employees have always been friendly and patient with my obnoxious puppy. They do a great job at a very fair price. I'll continuie to go there as long as I live in the neighborhood.

2
★★★★☆

I don't think the previous review is fair. I've taken my dog to Best Friends several times and the owner and employees have always been friendly and patient with my obnoxious puppy. They do a great job at a very fair price. I'll continuie to go there as long as I live in the neighborhood.

 

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