Round Table Pizza

★☆☆☆☆
  • 14342 SW Allen Blvd

    Beaverton, OR 97005

    Map & Directions
  • 503-641-6821

About Round Table Pizza

Hours
Sun-Thu 11am-9:30pm, Fri-Sat 11am-10:30pm

Food

Food
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1.0 1
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I had a terrible experience at this Round Table location, will never come back and will advise my friends and family to not support it as well.

They lost my carry-out order twice. If you have guests or are ordering for an event, do not depend on this place. You will waste time, be hungry, and then need to find another option for dinner after you leave angry.

I placed my order over the phone (6:35PM) for a carry-out order and upon arriving at the restaurant at the time specified it would be ready (7:10), my order had not been started and the ticket was lost. I was told it would be put in the oven in 2 minutes. I asked how long it would take after it was put in the oven and was told 6 minutes. I patiently took a seat and waited. At 7:30 I asked the cashier what the status of my order is and again, the ticket was lost and obviously not started.

I asked for my money back and to speak with the manager. The manager said, "It was just two lost tickets" to me. I felt that statement did not express customer commitment and belittled my time. I was offered free pizzas but did not want to waste another hour waiting.

Round table needs to take a closer look at this location's operation and management. It is unacceptable that a customer's order is lost twice without a sincere apology.

0
★☆☆☆☆

I had a terrible experience at this Round Table location, will never come back and will advise my friends and family to not support it as well.

They lost my carry-out order twice. If you have guests or are ordering for an event, do not depend on this place. You will waste time, be hungry, and then need to find another option for dinner after you leave angry.

I placed my order over the phone (6:35PM) for a carry-out order and upon arriving at the restaurant at the time specified it would be ready (7:10), my order had not been started and the ticket was lost. I was told it would be put in the oven in 2 minutes. I asked how long it would take after it was put in the oven and was told 6 minutes. I patiently took a seat and waited. At 7:30 I asked the cashier what the status of my order is and again, the ticket was lost and obviously not started.

I asked for my money back and to speak with the manager. The manager said, "It was just two lost tickets" to me. I felt that statement did not express customer commitment and belittled my time. I was offered free pizzas but did not want to waste another hour waiting.

Round table needs to take a closer look at this location's operation and management. It is unacceptable that a customer's order is lost twice without a sincere apology.

Pros: no pros

Cons: lost my order twice. not dependable.

 

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