Stewart Cleaners

★★☆☆☆

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1.5 2
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Whatever you do, do not take your business here. I dropped off two tops to be cleaned here last week. The woman who took my clothes simply gave me a claim receipt and told me to come back on Wednesday. When I came back to pick up my clothes the same woman and a man, who I am assuming her husband, could not find one of my tops. When they finally found and brought out my second top I realized it was ruined. This was a very expensive top I had bought just a few months prior and worn only two times. Formerly, it was covered in beads around the neck, however, now nearly all the beads were missing or lose and the seam on the bottom of the shirt was undone in most places. I was immediately upset and only became more upset when the woman started to see "I told you no guarantee". I told her she had absolutely not said that or there's no way I would have left my new $60 top for her to clean. She proceeded to show me her copy of the claim ticket which had something like "noguar" illegibly scribbled it. As my claim ticket was a copy there was no way I could have read what these words were. Not to mention she absolutely did not tell this to me in person! I began to argue with her claiming this was extremely unfair and I wanted a refund for my new top. Her husband came out and claimed there's now way it was a new top and I was not telling the truth as the seam on the bottom had come undone. I tried to tell them this was their doing since I had only worn the top twice but he didn't believe me. After arguing with them for sometime she offered me store credit but I denied it since there is NO way I will ever trust this place with any of my clothes again! Save yourself your money, energy AND clothes and do not use this dry cleaners!!

0
★☆☆☆☆

Whatever you do, do not take your business here. I dropped off two tops to be cleaned here last week. The woman who took my clothes simply gave me a claim receipt and told me to come back on Wednesday. When I came back to pick up my clothes the same woman and a man, who I am assuming her husband, could not find one of my tops. When they finally found and brought out my second top I realized it was ruined. This was a very expensive top I had bought just a few months prior and worn only two times. Formerly, it was covered in beads around the neck, however, now nearly all the beads were missing or lose and the seam on the bottom of the shirt was undone in most places. I was immediately upset and only became more upset when the woman started to see "I told you no guarantee". I told her she had absolutely not said that or there's no way I would have left my new $60 top for her to clean. She proceeded to show me her copy of the claim ticket which had something like "noguar" illegibly scribbled it. As my claim ticket was a copy there was no way I could have read what these words were. Not to mention she absolutely did not tell this to me in person! I began to argue with her claiming this was extremely unfair and I wanted a refund for my new top. Her husband came out and claimed there's now way it was a new top and I was not telling the truth as the seam on the bottom had come undone. I tried to tell them this was their doing since I had only worn the top twice but he didn't believe me. After arguing with them for sometime she offered me store credit but I denied it since there is NO way I will ever trust this place with any of my clothes again! Save yourself your money, energy AND clothes and do not use this dry cleaners!!

Pros: ?!

Cons: they ruin your clothes

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It is a rare occasion that I actually take clothing to the dry cleaners. However, this week I took in a brand new Banana Republic dress shirt that had never been worn to have it pressed. They talked me into having the shirt cleaned since it appeared to have small wrinkles throughout. After picking the shirt up I realized that they had written initials on the inside of the collar in permanent ink. I was apalled that they would actually write on my clothing. I went back to ask why they had written in the shirt and they showed me several shirts with initials written in the collar. The cleaner was not apologetic nor seemed to think that this was out of the ordinary. Although, this writing is not visible on the outside I will NEVER return to this cleaners because plain and simple it is just WRONG to write on someone else's clothing.

1
★★☆☆☆

It is a rare occasion that I actually take clothing to the dry cleaners. However, this week I took in a brand new Banana Republic dress shirt that had never been worn to have it pressed. They talked me into having the shirt cleaned since it appeared to have small wrinkles throughout. After picking the shirt up I realized that they had written initials on the inside of the collar in permanent ink. I was apalled that they would actually write on my clothing. I went back to ask why they had written in the shirt and they showed me several shirts with initials written in the collar. The cleaner was not apologetic nor seemed to think that this was out of the ordinary. Although, this writing is not visible on the outside I will NEVER return to this cleaners because plain and simple it is just WRONG to write on someone else's clothing.

Pros: Close to Home

Cons: Permanent marker on my shirt.

 

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