Ross Electric

★★★☆☆

About Ross Electric

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  • Electricians

Home Construction & Remodeling

Home Construction & Remodeling
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3.0 2
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My experience with Ross electric in Beaverton couldn't have been better. I had an electrical problem on a Friday afternoon and was hosting a big family party the next day. I called a different place first but they didn't have any appointments for a couple of weeks, they recommended Ross and one other place, I called Ross first around 2:45, they had someone to my house by 4:15. I had looked at a few things myself that I thought could have been the problem but couldn't figure out what was wrong. The good news for my pride is that it wasn't anything easy, the bad news is that it wasn't anything very easy. The electrician got straight to work, tracked down the problem (one that isn't very common) and was driving away with the problem fixed by 5:30. The electrician was thorough and professional, and tried to explain what was going on as he was fixing it (which I like). He also explained a couple other concerns he noticed and gave me some tips on how to correct them myself so I wouldn't have to pay for an electrician again. I wouldn't hesitate to call them again if I needed some electrical work done.

5
★★★★★

My experience with Ross electric in Beaverton couldn't have been better. I had an electrical problem on a Friday afternoon and was hosting a big family party the next day. I called a different place first but they didn't have any appointments for a couple of weeks, they recommended Ross and one other place, I called Ross first around 2:45, they had someone to my house by 4:15. I had looked at a few things myself that I thought could have been the problem but couldn't figure out what was wrong. The good news for my pride is that it wasn't anything easy, the bad news is that it wasn't anything very easy. The electrician got straight to work, tracked down the problem (one that isn't very common) and was driving away with the problem fixed by 5:30. The electrician was thorough and professional, and tried to explain what was going on as he was fixing it (which I like). He also explained a couple other concerns he noticed and gave me some tips on how to correct them myself so I wouldn't have to pay for an electrician again. I wouldn't hesitate to call them again if I needed some electrical work done.

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We bought a new-construction house, and this firm did all the electrical wiring. After we'd moved in, we had a problem with the electrics and contacted the builder for a repair under warranty. They in turn contacted Ross Electric, who arranged to come out a certain afternoon. They never kept this appointment. Nor did they keep the following 4 appointments we made. Only when we informed the builder that the 6th appointment better be kept, or we were making other arrangements and then sending them the bill - did we get Ross Electric to keep appointment. They never called once to say they couldn't make it. Really poor customer service.

PROS: Will know the wiring of any new-construction house they wired.
CONS: Will never keep appointments.

1
★☆☆☆☆

We bought a new-construction house, and this firm did all the electrical wiring. After we'd moved in, we had a problem with the electrics and contacted the builder for a repair under warranty. They in turn contacted Ross Electric, who arranged to come out a certain afternoon. They never kept this appointment. Nor did they keep the following 4 appointments we made. Only when we informed the builder that the 6th appointment better be kept, or we were making other arrangements and then sending them the bill - did we get Ross Electric to keep appointment. They never called once to say they couldn't make it. Really poor customer service.

PROS: Will know the wiring of any new-construction house they wired.
CONS: Will never keep appointments.

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