Omni Travel

★☆☆☆☆

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Mon. - Fri. 9am - 5pm;Sat. - Sun. CLOSED

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I am currently pricing trips from Portland to Cabo. My dates are pretty flexible as my friends and I have acquired quite a bit of vacation from work. We were thinking we'd go some time in November. When the travel agent from this company answered the phone, he asked what dates we were thinking of. I explained that we were flexible and could travel any time in November. Then he sort of proceeded to yell at me asking me more specific dates. The reason I called a travel agent was to keep my options open in terms of solid dates. I wanted to get the best deal and travel during that period. Since he was getting mad, I just choose the first 2 weeks of November as dates. He said "Thank you" and hung up on me! I don't feel like I was being rude or inconsiderate. I briefly explained my situation to him, and he got an attitude about it. It wasn't an accidental hang up. He said thank you in a final tone and hung up on me before I could say anything else. With this type of attitude and customer service, I would highly suggest that you seek your travel needs from someone else!

0
★☆☆☆☆

I am currently pricing trips from Portland to Cabo. My dates are pretty flexible as my friends and I have acquired quite a bit of vacation from work. We were thinking we'd go some time in November. When the travel agent from this company answered the phone, he asked what dates we were thinking of. I explained that we were flexible and could travel any time in November. Then he sort of proceeded to yell at me asking me more specific dates. The reason I called a travel agent was to keep my options open in terms of solid dates. I wanted to get the best deal and travel during that period. Since he was getting mad, I just choose the first 2 weeks of November as dates. He said "Thank you" and hung up on me! I don't feel like I was being rude or inconsiderate. I briefly explained my situation to him, and he got an attitude about it. It wasn't an accidental hang up. He said thank you in a final tone and hung up on me before I could say anything else. With this type of attitude and customer service, I would highly suggest that you seek your travel needs from someone else!

 

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