Performance Bicycle

★★★★☆
  • 7073 SW Nyberg Street Nyberg Woods Shopping Center

    Tualatin, OR 97062

    Map & Directions
  • 503-639-2522

About Performance Bicycle

Categories
  • Bicycles
  • Bicycle Repair
  • Bike Racks
  • Sporting Goods
Details
  • Shop Online
Hours
M-Sa 10am-7pm, Su 10am-6pm
Associations
  • League of American Bicyclists
  • Tour de Cure
  • Bike MS
  • Project Hero
  • Rails 2 Trails
  • IMBA
  • NICA
Phones
  • Toll Free (800-727-2453)
Products
  • Fuji Bikes
  • Kestrel Bikes
  • Breezer Bikes
  • Tuesday Bikes
Payment Options
  • American Express
  • Cash
  • Discover
  • MasterCard
  • Visa
Services
  • Group Rides
  • Maintenance Workshops
3.5 4
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.

Dave, the assistant manager and Lorrie, the manager, showed almost no concern for following through on deadlines they themselves set. The bike I ordered will have taken almost 3 full weeks (after many calls and 5 different delays and setbacks) when the expectation at the beginning was 5 or 6 days. Completely miserable customer service from a bike shop. Anyone can sell bikes and parts, but the relationship and customer service is where the difference can be made. Ive clearly seen how important their customers are to them. Frankly, theyve lost my future business.

0
★☆☆☆☆

Dave, the assistant manager and Lorrie, the manager, showed almost no concern for following through on deadlines they themselves set. The bike I ordered will have taken almost 3 full weeks (after many calls and 5 different delays and setbacks) when the expectation at the beginning was 5 or 6 days. Completely miserable customer service from a bike shop. Anyone can sell bikes and parts, but the relationship and customer service is where the difference can be made. Ive clearly seen how important their customers are to them. Frankly, theyve lost my future business.

Pros: Cheap bikes

Cons: complete lack of customer service, no follow-through

.

I started riding my bike to work - day two, my chain snaps and I walk my bike the remaining 3 miles. On my lunch hour, I arrived in my work clothes, asking for help with a new chain. They went out of their way to help me! Got me back on the road in time to ride home!

Incredibly friendly and helpful! Thanks guys!

2
★★★★★

I started riding my bike to work - day two, my chain snaps and I walk my bike the remaining 3 miles. On my lunch hour, I arrived in my work clothes, asking for help with a new chain. They went out of their way to help me! Got me back on the road in time to ride home!

Incredibly friendly and helpful! Thanks guys!

Pros: Great People

Cons: Don't open until 10:00

.

"Performance" is to bike shops, what McDonald's is to Drive-In Restuarants. You're never surprised but everything is mediocre.

There's nothing really wrong with anything Performance sells, but since mostly they sell their own brand of everything, I'd much rather go to a bike shop where you can choose from a wider selection. Started off as an off-price mail order house and still shows these roots.

1
★★★☆☆

"Performance" is to bike shops, what McDonald's is to Drive-In Restuarants. You're never surprised but everything is mediocre.

There's nothing really wrong with anything Performance sells, but since mostly they sell their own brand of everything, I'd much rather go to a bike shop where you can choose from a wider selection. Started off as an off-price mail order house and still shows these roots.

Pros: selection

Cons: b-o-r-i-n-g

.

These stores are always have some sort of sale on all their items. I can always find what I'm looking for and the staff is very helpful and knowledgable.

PROS: Good prices and variety
CONS:

5
★★★★★

These stores are always have some sort of sale on all their items. I can always find what I'm looking for and the staff is very helpful and knowledgable.

PROS: Good prices and variety
CONS:

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Message from Performance Bicycle

Performance Bicycle is Americas #1 bike shop with 100+ stores in 21 states. Whether you’re new to cycling, or have been riding for years you’ll find a great selection of road, neighborhood, kid’s and mountain bikes, plus all the gear to help you have the best possible experience on the bike. Checking out electric bikes? We have a great selection starting at just $999. Have a bike you need some work done on? Our repair and services are fairly priced and second to none. Stop in today and check out our selection, take a test ride or just hang out and talk bikes.

Yext PowerListings

 

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