Arbor Heights Apartments

★★★☆☆
Arbor Heights Apartments is ideally situated in Tigard, Oregon, offering newly remodeled one, two, and three bedroom apartments designed with you in mind. Take a refreshing dip, or just lounge around the resort-style pool and fire pit. Get a full body work-out in the fully equipped fitness center or test your mental skills in the clubhouse with a game of pool, shuffle board, or giant Scrabble. You can always recharge in the lounge after a long walk with your furry family member since Arbor Heights Apartments is a pet friendly community welcoming dogs and cats. Location is key! Arbor Heights provides commuters with instant access to Interstate 5, Highway 217, the commuter rail, local shopping, restaurants and entertainment venues.
  • 15199 Southwest Royalty Parkway

    Tigard, OR 97224-3905

    Map & Directions

About Arbor Heights Apartments

Details
Hours
Sat-Sun 10am-5pm, Mon-Fri 9am-6pm

Real Estate

Real Estate
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Management here at Arbor Heights is so unprofessional and unhelpful. Their turnover is horrible--new staff at least every 6 months. This means not everyone is on the same page. We learned this after calling about an issue one day, then calling back the next to clarify, etc, talking to someone else, and getting a COMPLETELY different story.

We have had to triple check EVERYTHING. Every charge on our bill (especially while moving out) because they tried to charge us twice for all of our final utilities. They are also very hesitant to work with you to straighten out the bill once you find a mistake.

Over our three years there, we also contacted the office about our neighbors numerous times with very, very little response. Rules that were enforced were some, were not enforced for others. Overall, we're very, very grateful that our lease is finally up and we can leave.

(I will say, before this most recent management came in, management was great and helpful, but it has gone way down hill since.)

1
★☆☆☆☆

Management here at Arbor Heights is so unprofessional and unhelpful. Their turnover is horrible--new staff at least every 6 months. This means not everyone is on the same page. We learned this after calling about an issue one day, then calling back the next to clarify, etc, talking to someone else, and getting a COMPLETELY different story.

We have had to triple check EVERYTHING. Every charge on our bill (especially while moving out) because they tried to charge us twice for all of our final utilities. They are also very hesitant to work with you to straighten out the bill once you find a mistake.

Over our three years there, we also contacted the office about our neighbors numerous times with very, very little response. Rules that were enforced were some, were not enforced for others. Overall, we're very, very grateful that our lease is finally up and we can leave.

(I will say, before this most recent management came in, management was great and helpful, but it has gone way down hill since.)

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Management is terrible. When I signed my lease the staff was over-the-top helpful then they were all moved to another location. A new set of employees came in and completely changed the vibe of the office. They're extremely rude and do not care about you whatsoever. They charge you a ridiculous amount of money for W/S/G ($70 per month for 1 person) and they always claim it'll be lowered (it's been almost a year of hearing that crap). They treat residents like cattle and their only concern is that you pay your rent regardless of the catastrophic fees they top onto your base rent. I was going to re-up my lease because of the convenience of not moving, but they want to charge me $120 more a month to sign my second year's lease!!! Who does that? Why would anyone want to pay $120 more a month to live in a standard apartment with no extra amenities? I cannot wait to move out of here and find a rental company that actually cares about their residents and meets their standard needs. I would NEVER recommend this place to ANYONE. You'll spend wayyyy to much money per month on an apartment that has nothing special in it. Plus there is never any parking and you can always hear your neighbors.

1
★☆☆☆☆

Management is terrible. When I signed my lease the staff was over-the-top helpful then they were all moved to another location. A new set of employees came in and completely changed the vibe of the office. They're extremely rude and do not care about you whatsoever. They charge you a ridiculous amount of money for W/S/G ($70 per month for 1 person) and they always claim it'll be lowered (it's been almost a year of hearing that crap). They treat residents like cattle and their only concern is that you pay your rent regardless of the catastrophic fees they top onto your base rent. I was going to re-up my lease because of the convenience of not moving, but they want to charge me $120 more a month to sign my second year's lease!!! Who does that? Why would anyone want to pay $120 more a month to live in a standard apartment with no extra amenities? I cannot wait to move out of here and find a rental company that actually cares about their residents and meets their standard needs. I would NEVER recommend this place to ANYONE. You'll spend wayyyy to much money per month on an apartment that has nothing special in it. Plus there is never any parking and you can always hear your neighbors.

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I have lived here for over four years and my only complaint is that in the summer it gets REALLY hot in the apartments because there is no air conditioning and no cross ventilation. You can really boil in these apartments when the temperatures go above 80 degrees!!! I wish they did have air conditioning. When my lease is up next summer, I plan on finding somewhere else to live that isn't quite so hot inside during the summer months. The landscaping has always been really pretty and the maintenance staff is always quick to reply. It's also located near major bus lines, a Safeway is only a few blocks away and most of the time it is a pretty quiet complex. It's just way too hot in the summer to stay any longer.

3
★★★☆☆

I have lived here for over four years and my only complaint is that in the summer it gets REALLY hot in the apartments because there is no air conditioning and no cross ventilation. You can really boil in these apartments when the temperatures go above 80 degrees!!! I wish they did have air conditioning. When my lease is up next summer, I plan on finding somewhere else to live that isn't quite so hot inside during the summer months. The landscaping has always been really pretty and the maintenance staff is always quick to reply. It's also located near major bus lines, a Safeway is only a few blocks away and most of the time it is a pretty quiet complex. It's just way too hot in the summer to stay any longer.

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After being told during our tour that you could NEVER hear your neighbors we move in and find out quite the opposite. There is zero insulation in this place and you can hear every movement from above and below you, not good for a place that prides itself in allowing LARGE dogs. Like other reviewers I was also mislead by pricing I was actually quoted 4 different prices for the same remodeled apartment and then when I went to go see it they tried to show me one that wasn't remodeled and charge me even more! Thankfully I had the emails to prove it so they gave me the lowest quoted price but they definitely try to get as much out of you as they can. Water/garbage prices are ridiculous ($60 or more a month) and the dumpsters are ALWAYS overflowing.Cops are ALWAYS here and our car was actually stolen right outside our door. When we told the office they couldn't care less. Parking is always full because there is no limit to how many cars you can park or who parks. Some people just have their junk cars sitting in prime parking spots year round with no consequence. All in all this is not a place I'd like to call home anymore.

1
★☆☆☆☆

After being told during our tour that you could NEVER hear your neighbors we move in and find out quite the opposite. There is zero insulation in this place and you can hear every movement from above and below you, not good for a place that prides itself in allowing LARGE dogs. Like other reviewers I was also mislead by pricing I was actually quoted 4 different prices for the same remodeled apartment and then when I went to go see it they tried to show me one that wasn't remodeled and charge me even more! Thankfully I had the emails to prove it so they gave me the lowest quoted price but they definitely try to get as much out of you as they can. Water/garbage prices are ridiculous ($60 or more a month) and the dumpsters are ALWAYS overflowing.Cops are ALWAYS here and our car was actually stolen right outside our door. When we told the office they couldn't care less. Parking is always full because there is no limit to how many cars you can park or who parks. Some people just have their junk cars sitting in prime parking spots year round with no consequence. All in all this is not a place I'd like to call home anymore.

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After being told during our tour that you could NEVER hear your neighbors we move in and find out quite the opposite. There is zero insulation in this place and you can hear every movement from above and below you, not good for a place

3
★★★★★

After being told during our tour that you could NEVER hear your neighbors we move in and find out quite the opposite. There is zero insulation in this place and you can hear every movement from above and below you, not good for a place

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This is a very nice upscale comunity and in a great location! it has great floorplans and a nice management team! If you are looking for a nice place to call home look here!

4
★★★★☆

This is a very nice upscale comunity and in a great location! it has great floorplans and a nice management team! If you are looking for a nice place to call home look here!

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