Todd's Import

★★★★★
  • 17607 Pilkington Rd

    Lake Oswego, OR 97035

    Map & Directions
  • 503-635-1339

About Todd's Import

Categories
Hours
Mon-Fri 8am-5pm

Automotive

Automotive
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I took my car into Todd's automotive for a diagnosis of my transmission. When he called he told me the transmission was fine but I needed the fluid flushed and replaced--$185. He said he did a full diagnostic of the car and listed several items which needed repair. The thing is I already have a mechanic and didn't request anything but a diagnosis of the transmission. For the transmission diagnosis he charged me $111.50. I called four transmission shops in the area: AAMCO, Tigard Transmission, Tualatin Transmission and Larry Morton's Transmission. None of them charge for a transmission diagnosis. I called my mechanic to see what he would charge to flush and replace my transmission fluid. He said he would charge $45--significantly cheaper than Todd's $185. I mentioned this to Todd and he said, "Your mechanic won't flush it, we do." So when I got home I called my mechanic again. He laughed. "Of course, we flush the fluid and replace it with new." So if you're okay dealing with a mechanic who will charge you for a diagnosis which other shops do for free, Todd would be a good match for you. If you're good to go with a mechanic who will charge you $185 for a job another mechanic will charge $45, then you'll like doing business with him. I will never return and would urge you to find another shop to do business with. You'd be better off taking your car to Grimm's Auto. Mark is honest and over the years has saved me thousands of dollars. Also, if he's going to charge for a diagnosis, he tells his customers up front. No $111 surprises there.

1
★☆☆☆☆

I took my car into Todd's automotive for a diagnosis of my transmission. When he called he told me the transmission was fine but I needed the fluid flushed and replaced--$185. He said he did a full diagnostic of the car and listed several items which needed repair. The thing is I already have a mechanic and didn't request anything but a diagnosis of the transmission. For the transmission diagnosis he charged me $111.50. I called four transmission shops in the area: AAMCO, Tigard Transmission, Tualatin Transmission and Larry Morton's Transmission. None of them charge for a transmission diagnosis. I called my mechanic to see what he would charge to flush and replace my transmission fluid. He said he would charge $45--significantly cheaper than Todd's $185. I mentioned this to Todd and he said, "Your mechanic won't flush it, we do." So when I got home I called my mechanic again. He laughed. "Of course, we flush the fluid and replace it with new." So if you're okay dealing with a mechanic who will charge you for a diagnosis which other shops do for free, Todd would be a good match for you. If you're good to go with a mechanic who will charge you $185 for a job another mechanic will charge $45, then you'll like doing business with him. I will never return and would urge you to find another shop to do business with. You'd be better off taking your car to Grimm's Auto. Mark is honest and over the years has saved me thousands of dollars. Also, if he's going to charge for a diagnosis, he tells his customers up front. No $111 surprises there.

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Very friendly and informative about future service on my car.

5
★★★★★

Very friendly and informative about future service on my car.

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Very friendly and informative about future service on my car.\r

3
★★★★★

Very friendly and informative about future service on my car.\r

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I have been a customer for years and keep returning because of their honesty and straightforwardness. I know when Todd's says my vehicle needs service, it really does.

5
★★★★★

I have been a customer for years and keep returning because of their honesty and straightforwardness. I know when Todd's says my vehicle needs service, it really does.

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I have been a customer for years and keep returning because of their honesty and straightforwardness. I know when Todd's says my vehicle needs service, it really does.\r

3
★★★★★

I have been a customer for years and keep returning because of their honesty and straightforwardness. I know when Todd's says my vehicle needs service, it really does.\r

.

Always great service and fair pricing for 15 years.

5
★★★★★

Always great service and fair pricing for 15 years.

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Always great service and fair pricing for 15 years. \r

3
★★★★★

Always great service and fair pricing for 15 years. \r

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I appreciate knowing the latest maintenance information provided for my hybrid vehicle; no one else has offered this to me. I am also impressed with the rare inclusions with the standard oil servicing, which saves me time.

5
★★★★★

I appreciate knowing the latest maintenance information provided for my hybrid vehicle; no one else has offered this to me. I am also impressed with the rare inclusions with the standard oil servicing, which saves me time.

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I appreciate knowing the latest maintenance information provided for my hybrid vehicle; no one else has offered this to me. I am also impressed with the rare inclusions with the standard oil servicing, which saves me time. \r

3
★★★★★

I appreciate knowing the latest maintenance information provided for my hybrid vehicle; no one else has offered this to me. I am also impressed with the rare inclusions with the standard oil servicing, which saves me time. \r

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16 years of wonderful service!

5
★★★★★

16 years of wonderful service!

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16 years of wonderful service! \r

3
★★★★★

16 years of wonderful service! \r

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Competent, friendly, honest, reasonable and most thorough!

5
★★★★★

Competent, friendly, honest, reasonable and most thorough!

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Todd has always been professional and gives personal service. I never go anywhere else.

5
★★★★★

Todd has always been professional and gives personal service. I never go anywhere else.

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Staff was very friendly and full of knowledge. Vehicle issue was explained clearly to me. Will be back!

5
★★★★★

Staff was very friendly and full of knowledge. Vehicle issue was explained clearly to me. Will be back!

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NO STARS!!!!!! Worst place ever, do not take your vehicle there. Charged me 91 dollars to tell me my Transmission was whining (really I can hear that already) and that my oil needs to be changed (isn't that what my sticker from Jiffy lube says in my window) Then when I try reason with them they tell me there going to keep my vehicle until I pay and as soon as I pay the 91 bucks they told me to go F myself. Never will deal with this place ever ever again. Please for the love of God do not take your car there, its a freaking SCAM!!!!! the 10% discount doesn't even work they factor that into the cost already and just charge more. 91 bucks to tell me what I told them I needed fixed. Worst service ever...... NO STARS (I had to put at least a 1 star just to submit this but I wouldn't have even put that down if this would let me) One last thing, the reviews you read are employees creating them up.

1
★☆☆☆☆

NO STARS!!!!!! Worst place ever, do not take your vehicle there. Charged me 91 dollars to tell me my Transmission was whining (really I can hear that already) and that my oil needs to be changed (isn't that what my sticker from Jiffy lube says in my window) Then when I try reason with them they tell me there going to keep my vehicle until I pay and as soon as I pay the 91 bucks they told me to go F myself. Never will deal with this place ever ever again. Please for the love of God do not take your car there, its a freaking SCAM!!!!! the 10% discount doesn't even work they factor that into the cost already and just charge more. 91 bucks to tell me what I told them I needed fixed. Worst service ever...... NO STARS (I had to put at least a 1 star just to submit this but I wouldn't have even put that down if this would let me) One last thing, the reviews you read are employees creating them up.

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Business Response:

This is my niece's ex-boyfriend using a false name. It is inappropriate for me to explain further; thank you for understanding.
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NO STARS!!!!!! Worst place ever, do not take your vehicle there. Charged me 91 dollars to tell me my Transmission was whining (really I can hear that already) and that my oil needs to be changed (isn't that what my sticker from Jiffy lube

3
★★★★★

NO STARS!!!!!! Worst place ever, do not take your vehicle there. Charged me 91 dollars to tell me my Transmission was whining (really I can hear that already) and that my oil needs to be changed (isn't that what my sticker from Jiffy lube

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I've been a customer of Todd's Import Automotive for 12 years. It's so nice to have a place to take my car for service and repairs where they are always professional, knowledgeable and honest. I highly recommend them if you want a trusted place to take your car for maintenance and repairs.

5
★★★★★

I've been a customer of Todd's Import Automotive for 12 years. It's so nice to have a place to take my car for service and repairs where they are always professional, knowledgeable and honest. I highly recommend them if you want a trusted place to take your car for maintenance and repairs.

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I have had my car serviced at Todd's for over 10 years. I am never disappointed with the high level of service and professionalism. Todd's has always been a place I can trust to be honest. You get what you pay for!

5
★★★★★

I have had my car serviced at Todd's for over 10 years. I am never disappointed with the high level of service and professionalism. Todd's has always been a place I can trust to be honest. You get what you pay for!

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I've been a customer of Todd's Import Automotive since April 2010 and have been extremely pleased with the care and service that has been afforded to me. I drive a 2001 Honda Accord and the ASE Certified Technician's at Todd's maintain my vehicle with the highest level of professionalism I've seen in the industry. Todd possesses the ability to explain in easy-to-understand terms what services my car needs, and gives me a realistic idea of how long it will take. He also offers a rental car service at the unbelieveably low rate of just $10 a day (but make sure to request a rental car when you schedule your appointment, as this is a hot commodity among Todd's regular customers). Another big plus in my book is that Todd's Import Automotive is the location, extremely clean and professional envrionment, and has been recognized by the City of Lake Oswego for it's commitment to recycling and running a green company. If you're serious about properly maintaining your Japanese import, want to be treated with resepct and professionalism, I recommend giving Todd's Import Automotive a try.

5
★★★★★

I've been a customer of Todd's Import Automotive since April 2010 and have been extremely pleased with the care and service that has been afforded to me. I drive a 2001 Honda Accord and the ASE Certified Technician's at Todd's maintain my vehicle with the highest level of professionalism I've seen in the industry. Todd possesses the ability to explain in easy-to-understand terms what services my car needs, and gives me a realistic idea of how long it will take. He also offers a rental car service at the unbelieveably low rate of just $10 a day (but make sure to request a rental car when you schedule your appointment, as this is a hot commodity among Todd's regular customers). Another big plus in my book is that Todd's Import Automotive is the location, extremely clean and professional envrionment, and has been recognized by the City of Lake Oswego for it's commitment to recycling and running a green company. If you're serious about properly maintaining your Japanese import, want to be treated with resepct and professionalism, I recommend giving Todd's Import Automotive a try.

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More about Todd's Import

Honda : Service and Repair Acura : Service and Repair Toyota : Service and Repair Lexus : Service and Repair Scion : Service and Repair Nissan : Service and Repair Infiniti : Service and Repair Subaru : Service and Repair Hyundai : Service and Repair Kia : Service and Repair Mazda : Service and Repair Mitsubishi : Service and Repair

 

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