Image Express

★★★☆☆
  • 3205 SW Cedar Hills Blvd # 45

    Beaverton, OR 97005

    Map & Directions
  • 503-626-2090

About Image Express

2.8462 13
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We had photos taken with my four brothers from out of state. There were large shadows which we noticed when we got home. We called to have this corrected and were told that touching up was an exception. They did touch up the photo, but refused to replace the old shadowed photo with the new touched up version. We paid $180 for pictures that look like garbage. The company has refused to make this right and the manager at Lancaster, Debbie Navaro was remarkably rude and refused to give me her manager information. I have contacted corporate.

0
★☆☆☆☆

We had photos taken with my four brothers from out of state. There were large shadows which we noticed when we got home. We called to have this corrected and were told that touching up was an exception. They did touch up the photo, but refused to replace the old shadowed photo with the new touched up version. We paid $180 for pictures that look like garbage. The company has refused to make this right and the manager at Lancaster, Debbie Navaro was remarkably rude and refused to give me her manager information. I have contacted corporate.

Pros: none

Cons: Bad Photos, Bad Service

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I use to take my family to this place because they were one of the few studios that still used film. I have never been a fan of their service but enjoyed a few of their photographers and knew they made my son comfortable.
This Christmas was the final draw. The photographer we liked did great but the sales staff and owner gave me hours worth of excuses why there computers wouldn't work and left the room pretending there was no issue. I waited for fifty-five minutes...yes I was counting. I noticed the photographer asked why it was taking so long to show us her work and the owner snapped at her. I felt so badly for her. Here this girl spent extra time trying to please me and my family and now she was being scolded for reasons out of her control. On top of that, the prints had these horrible lines through them the owner claimed the print quality was new and of the highest quality. I would rather spend the hour waiting for the film than spend my money on her cheap current services. My home printer could make better prints then her so called professional studio.

I believe you give to those who are desrving. I think her staff works hard but I would never give somebody like her my money again.

Its afordable but you get what you pay for.

Don't waste your time or money

0
★☆☆☆☆

I use to take my family to this place because they were one of the few studios that still used film. I have never been a fan of their service but enjoyed a few of their photographers and knew they made my son comfortable.
This Christmas was the final draw. The photographer we liked did great but the sales staff and owner gave me hours worth of excuses why there computers wouldn't work and left the room pretending there was no issue. I waited for fifty-five minutes...yes I was counting. I noticed the photographer asked why it was taking so long to show us her work and the owner snapped at her. I felt so badly for her. Here this girl spent extra time trying to please me and my family and now she was being scolded for reasons out of her control. On top of that, the prints had these horrible lines through them the owner claimed the print quality was new and of the highest quality. I would rather spend the hour waiting for the film than spend my money on her cheap current services. My home printer could make better prints then her so called professional studio.

I believe you give to those who are desrving. I think her staff works hard but I would never give somebody like her my money again.

Its afordable but you get what you pay for.

Don't waste your time or money

Pros: Nice photographers

Cons: Horrible management

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We walked in 10 minutes prior to our appointment with 2 out of the 3 children. We asked if we could start the pictures with the 2 each getting individual pictures out of the way. We asked that it would be better to way for our 3rd party who had called and said they were running 10 minutes late. The 3rd child arrived 10 minutes after our appointment. 1 service person was showing pictures to a family completely busy. The other 2 service people had decided to turn all of their attention to a family and ignore us. I finally raised my hand and said that we were all here and ready. The 2 service people looked at our group and said that they would be with us shorty while they both continued to talk to the same family trying to sell them on getting their pictures taken.

We waited another 10 minutes for their dual sales pitch to end, the family leaving without making an appointment. Finally they were ready to take us in. We went in and the pictures took less than 10 minutes. We left and came back to pick up our pictures, only a couple of the pictures looked okay, the rest were awful. They had lowsy service, lowsy pictures. This place used to be really nice to go to, not anymore.

0
★☆☆☆☆

We walked in 10 minutes prior to our appointment with 2 out of the 3 children. We asked if we could start the pictures with the 2 each getting individual pictures out of the way. We asked that it would be better to way for our 3rd party who had called and said they were running 10 minutes late. The 3rd child arrived 10 minutes after our appointment. 1 service person was showing pictures to a family completely busy. The other 2 service people had decided to turn all of their attention to a family and ignore us. I finally raised my hand and said that we were all here and ready. The 2 service people looked at our group and said that they would be with us shorty while they both continued to talk to the same family trying to sell them on getting their pictures taken.

We waited another 10 minutes for their dual sales pitch to end, the family leaving without making an appointment. Finally they were ready to take us in. We went in and the pictures took less than 10 minutes. We left and came back to pick up our pictures, only a couple of the pictures looked okay, the rest were awful. They had lowsy service, lowsy pictures. This place used to be really nice to go to, not anymore.

Pros: Quick turnaround on pictures

Cons: Service and they don't sell very good picture packages without having to buy separate sheets.

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I have had great experiences here in the past. However I went last week to get some pictures taken of my son. The service was HORRIBLE! The staff member that was working clearly did not have time for us. We arrived 20 minutes before our appointment time, and were finished with pictures and on our way out 5 minutes before our appointment was even scheduled!!! She never once asked my opinion about poses and the one that I asked her for she said wouldn't work. Well, it was on display in the front and that is how I got the idea. Don't advertise it if you don't want to do it!!!! She did not have time for us but the funny thing was that all I saw her doing when she wasn't working with us was reading a book behind the counter. THEN after her RUDE service she had the nerve to try and convince me to get a bigger package. We were just a BIG inconvenience for her. I will not go back to Image Express and I would NEVER recommend it to anybody unless I was sure they had more friendly staff!!!!!!!!!!

0
★☆☆☆☆

I have had great experiences here in the past. However I went last week to get some pictures taken of my son. The service was HORRIBLE! The staff member that was working clearly did not have time for us. We arrived 20 minutes before our appointment time, and were finished with pictures and on our way out 5 minutes before our appointment was even scheduled!!! She never once asked my opinion about poses and the one that I asked her for she said wouldn't work. Well, it was on display in the front and that is how I got the idea. Don't advertise it if you don't want to do it!!!! She did not have time for us but the funny thing was that all I saw her doing when she wasn't working with us was reading a book behind the counter. THEN after her RUDE service she had the nerve to try and convince me to get a bigger package. We were just a BIG inconvenience for her. I will not go back to Image Express and I would NEVER recommend it to anybody unless I was sure they had more friendly staff!!!!!!!!!!

Pros: NONE

Cons: Poor customer service that makes it not fun and not worth it!

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I wanted to replace a picture taken of my friend & I on her birthday that she had framed. It was a less than stellar photo & no longer looked like us. We made an appointment a few days before the actual session. When we arrived for our appointment (15 minutes early) they took us right in. The photographer was lots of fun & very nice. She did numerous poses. Our proofs were ready in 20 minutes. The photographs turned out great. At least we thought so for two middle aged woman,& we felt we looked darn good! We selected two poses & ordered the minimum package (no pressure to order extra prints or poses). We were told the photos were kept on file should we need reprints. Our photographs were ready 10 - 20 minutes after selecting them and we left with pictures in hand. The entire process took less than 2 hours. This was a Monday evening. My daughter & sister thought the pictures so good they wanted a copy. I went back about ten days later and had two additional 5x7 photos in 15 minutes. My friend has another session planned with her son, daughter-in-law & granddaughter. I 've another session planned with my husband, his brother & sister-in-law, on their next visit . As you can see we are going back. A fun photography experience. If you need or want photographs, I'd check this place out.

2
★★★★★

I wanted to replace a picture taken of my friend & I on her birthday that she had framed. It was a less than stellar photo & no longer looked like us. We made an appointment a few days before the actual session. When we arrived for our appointment (15 minutes early) they took us right in. The photographer was lots of fun & very nice. She did numerous poses. Our proofs were ready in 20 minutes. The photographs turned out great. At least we thought so for two middle aged woman,& we felt we looked darn good! We selected two poses & ordered the minimum package (no pressure to order extra prints or poses). We were told the photos were kept on file should we need reprints. Our photographs were ready 10 - 20 minutes after selecting them and we left with pictures in hand. The entire process took less than 2 hours. This was a Monday evening. My daughter & sister thought the pictures so good they wanted a copy. I went back about ten days later and had two additional 5x7 photos in 15 minutes. My friend has another session planned with her son, daughter-in-law & granddaughter. I 've another session planned with my husband, his brother & sister-in-law, on their next visit . As you can see we are going back. A fun photography experience. If you need or want photographs, I'd check this place out.

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I had an amazing experience with Image express recently.

With a new born and an aching need to get baby pictures done and out of the way I had no idea what to expect. The staff was incredibly patient as in the middle of the photo session I needed to feed my new born. The two girls who photographed us (i believe their names where Nina and Katie) had other appointments after us but still accommodated my needs. In the end, my baby got fed and happy. I got beautiful newborn pictures that I will treasure forever.

The best part about Image Express is that they do not require their customer to purchase images they do not care for. They will re-shoot at no charge. There is no other studio in town that will do that and they have no sitting fees. As far as price goes...I feel they cannot be beat.
Once you have decided you want to purchase your sitting, they only require a minimum of $40 dollar purchase that gets you two 8x10, two 5X7 and 8 wallets but all my pictures were beautiful so I walked away with one 8x10, one 5x7 and four wallets of 5 poses (thats a total of 10 sheets of 5 poses) in addition to a large 11x14 framed in lovely cherry wood all for a total of $119.00.

I have signed up for their family plan an will be returning for all my family portraits.

I feel it is a great value for the money and highly recommend it to new mothers.

2
★★★★★

I had an amazing experience with Image express recently.

With a new born and an aching need to get baby pictures done and out of the way I had no idea what to expect. The staff was incredibly patient as in the middle of the photo session I needed to feed my new born. The two girls who photographed us (i believe their names where Nina and Katie) had other appointments after us but still accommodated my needs. In the end, my baby got fed and happy. I got beautiful newborn pictures that I will treasure forever.

The best part about Image Express is that they do not require their customer to purchase images they do not care for. They will re-shoot at no charge. There is no other studio in town that will do that and they have no sitting fees. As far as price goes...I feel they cannot be beat.
Once you have decided you want to purchase your sitting, they only require a minimum of $40 dollar purchase that gets you two 8x10, two 5X7 and 8 wallets but all my pictures were beautiful so I walked away with one 8x10, one 5x7 and four wallets of 5 poses (thats a total of 10 sheets of 5 poses) in addition to a large 11x14 framed in lovely cherry wood all for a total of $119.00.

I have signed up for their family plan an will be returning for all my family portraits.

I feel it is a great value for the money and highly recommend it to new mothers.

Pros: Images are ready in one hour.

Cons: If you have a upset child they will not force a session which can leave one empty handed.

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Since Christmas has approached us so quickly this year, just like every year....time was running out for christmas photos of the kids. After a very positive experiance at Image Express a few years back, we decided that one hour photo might be the best thing for this year. Sadly it was far from the best...The staff was increadably rude and unprofessional. They wouldnt put the kids in postition, they stood behind the camera and ordered us around, they couldnt get the kids to laugh, and expected us to know what crops they should use. By the end of the pictures being taken, the kids were crying and I was not very happy. The pictures were not done on time, the prices were outrageous, and again the service was horrible. I worked so hard to have cute pictures, but they were far from cute. I will never go back to Image Express. If you want cute pictures and excellent service, I suggest Sears! They do an awesome job and I know from personal experiance they keep you smiling!

0
★☆☆☆☆

Since Christmas has approached us so quickly this year, just like every year....time was running out for christmas photos of the kids. After a very positive experiance at Image Express a few years back, we decided that one hour photo might be the best thing for this year. Sadly it was far from the best...The staff was increadably rude and unprofessional. They wouldnt put the kids in postition, they stood behind the camera and ordered us around, they couldnt get the kids to laugh, and expected us to know what crops they should use. By the end of the pictures being taken, the kids were crying and I was not very happy. The pictures were not done on time, the prices were outrageous, and again the service was horrible. I worked so hard to have cute pictures, but they were far from cute. I will never go back to Image Express. If you want cute pictures and excellent service, I suggest Sears! They do an awesome job and I know from personal experiance they keep you smiling!

Pros: Absolutely NONE!

Cons: unfriendly staff, horrible prices, and no effort from staff to make the best of the pictures

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My family and I have been having our pictures taken at Image Express since 1997. We've had everything from individual pictures, prom pictures, senior pictures and family pictures taken there. When I look at what my family affectionetly refers to as "THE WALL OF FAMILY PICTURES" I would say 90% of those pictures were taken at Image Express. Their prices are reasonable, and in most cases you get your pictures back in an hour (next day if your one of the last appointments of the day.) Their staff is professional, has creative idea's about what pictures will work best for your family, and big plus for me they are great with small children and getting the best pictures of them. The last reviewer is right, they have had to move, more than once, this is due to the remodel of Cedar Hills Crossing a.k.a. Beaverton Mall; I'm sure they will settle in soon to their new place. I would highly recomend giving them a try.

2
★★★★★

My family and I have been having our pictures taken at Image Express since 1997. We've had everything from individual pictures, prom pictures, senior pictures and family pictures taken there. When I look at what my family affectionetly refers to as "THE WALL OF FAMILY PICTURES" I would say 90% of those pictures were taken at Image Express. Their prices are reasonable, and in most cases you get your pictures back in an hour (next day if your one of the last appointments of the day.) Their staff is professional, has creative idea's about what pictures will work best for your family, and big plus for me they are great with small children and getting the best pictures of them. The last reviewer is right, they have had to move, more than once, this is due to the remodel of Cedar Hills Crossing a.k.a. Beaverton Mall; I'm sure they will settle in soon to their new place. I would highly recomend giving them a try.

Pros: Great pictures at a great price!

Cons: No opportunities for outdoor shots; all studio pictures.

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I HAVE USED IMAGE EXPRESS SINCE 1999 AND THE PICTURES HAVE BEEN TERRIBLE LATELY. ON TOP OF THIS THE MANAGER IS RUDE.
THEY JUST MOVED AND SPEND MORE TIME TRYING TO LOCATE ITEMS THEN TAKE PICTURES. I WILL NOT GO BACK AFTER THE WAY I WAS TREATED TODAY.
TAKE MY ADVISE AND DONT' WASTE YOUR TIME OR MONEY.
I SPENT A ENTIRE MORNING GETTING TWO CHILREN INTO MATCHING OUTFITS AND READY TO BE GREATLY DISAPPOINTED. I WISH I WOULD HAVE WENT ANYWHERE ELSE.

0
★☆☆☆☆

I HAVE USED IMAGE EXPRESS SINCE 1999 AND THE PICTURES HAVE BEEN TERRIBLE LATELY. ON TOP OF THIS THE MANAGER IS RUDE.
THEY JUST MOVED AND SPEND MORE TIME TRYING TO LOCATE ITEMS THEN TAKE PICTURES. I WILL NOT GO BACK AFTER THE WAY I WAS TREATED TODAY.
TAKE MY ADVISE AND DONT' WASTE YOUR TIME OR MONEY.
I SPENT A ENTIRE MORNING GETTING TWO CHILREN INTO MATCHING OUTFITS AND READY TO BE GREATLY DISAPPOINTED. I WISH I WOULD HAVE WENT ANYWHERE ELSE.

Pros: NONE

Cons: COULD BE A GOOD ESTABLISHMENT IF ANY EMPLOYEES OR MANAGERS CARED ABOUT QUALTIY.

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Image Express is a great place to go and get your family photo updated. The prices are extremely reasonable and you get your pictures quickly. They have a number of different backgrounds and will wait while you change clothes or props. They are more than willing to do a pet portrait too. They are patient with your animal and make picture taking fun.

4
★★★★☆

Image Express is a great place to go and get your family photo updated. The prices are extremely reasonable and you get your pictures quickly. They have a number of different backgrounds and will wait while you change clothes or props. They are more than willing to do a pet portrait too. They are patient with your animal and make picture taking fun.

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I love Image Express just for the fact that you get your finished portraits in an hour. Sometimes you have to wait awhile before having your pictures taken, but I think that speaks loudly for the photographers. There wouldn't be a wait if they weren't good. They even do Senior pictures, if you don't want to spend an arm and a leg.

4
★★★★☆

I love Image Express just for the fact that you get your finished portraits in an hour. Sometimes you have to wait awhile before having your pictures taken, but I think that speaks loudly for the photographers. There wouldn't be a wait if they weren't good. They even do Senior pictures, if you don't want to spend an arm and a leg.

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I like the idea of having them done and back in an hour. They shoot actual film and not digitally. We have had Photos done there for my sons 1st birthday. Allthough the staff was friendly and they had great props and poses, the end product was somewhat lacking. The pictures were cute, but the colors seemed muted and faded and not bright and vibrant as I thought they should be. But their packages are very inexpensive and no wait so all in all this was a good experience.

3
★★★☆☆

I like the idea of having them done and back in an hour. They shoot actual film and not digitally. We have had Photos done there for my sons 1st birthday. Allthough the staff was friendly and they had great props and poses, the end product was somewhat lacking. The pictures were cute, but the colors seemed muted and faded and not bright and vibrant as I thought they should be. But their packages are very inexpensive and no wait so all in all this was a good experience.

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I love this place. I love that I don't have to wait too long for my photo session. It's also great that I get my photos back the same day they are taken. They offer a large selection of back-drops and the staff is great with kids and animals. They are no Olan Mills or Yuen Lui, but for the price you can't beat it!

PROS: low prices, no waiting for you pictures
CONS:

5
★★★★★

I love this place. I love that I don't have to wait too long for my photo session. It's also great that I get my photos back the same day they are taken. They offer a large selection of back-drops and the staff is great with kids and animals. They are no Olan Mills or Yuen Lui, but for the price you can't beat it!

PROS: low prices, no waiting for you pictures
CONS:

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