Jiffy Lube

★★★☆☆
  • 5545 SW Beaverton Hillsdale Hwy

    Portland, OR 97221

    Map & Directions
  • 503-292-0025

About Jiffy Lube

Categories
Hours
Sun 9am-5pm, Mon-Fri 8am-7pm, Sat 8am-6pm

Automotive

Automotive
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3.0 3
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.

I just happy they did not keep us in there all day, for just a damn oil change, but they tried to sale us stuff my boyfriend said we didn't need.

3
★★★☆☆

I just happy they did not keep us in there all day, for just a damn oil change, but they tried to sale us stuff my boyfriend said we didn't need.

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If you're looking for a place to have your vehicle serviced that you can trust, just keep looking. Having been to two Jiffy Lube's in different cities (different ownership) I was appalled at the constant hounding to upsell me on every little thing. This specific Jiffy Lube did a standard oil change for me and tried to get me to buy ~$100 worth of needless maintenance in the process. If you have little knowledge of how cars work, their tactics will probably work. Once I left the place I noticed an oil leak coming from my car on my driveway (I had a completely clean driveway before that). I took it back hoping to take advantage of the "Signature Service Guarantee" and the stores General Manager told me it wasn't their problem and that the leak was there before I brought it in. If I trusted these guys with my vehicles I would actually go there every time I needed an oil change but they have done nothing to earn it. Avoid this place at all costs.

0
★☆☆☆☆

If you're looking for a place to have your vehicle serviced that you can trust, just keep looking. Having been to two Jiffy Lube's in different cities (different ownership) I was appalled at the constant hounding to upsell me on every little thing. This specific Jiffy Lube did a standard oil change for me and tried to get me to buy ~$100 worth of needless maintenance in the process. If you have little knowledge of how cars work, their tactics will probably work. Once I left the place I noticed an oil leak coming from my car on my driveway (I had a completely clean driveway before that). I took it back hoping to take advantage of the "Signature Service Guarantee" and the stores General Manager told me it wasn't their problem and that the leak was there before I brought it in. If I trusted these guys with my vehicles I would actually go there every time I needed an oil change but they have done nothing to earn it. Avoid this place at all costs.

Pros: None

Cons: Service, Trust, Quality

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They do a good job, but can get a bit snide with their recommendations. They are good about sending reminder cards in the mail and charge competitively within the area. There is a small environmental fee for being in Multnomah county, but it isn't too much. I would recommend this place if you don't have time to change your oil or don't have a place to change it.

2
★★★★★

They do a good job, but can get a bit snide with their recommendations. They are good about sending reminder cards in the mail and charge competitively within the area. There is a small environmental fee for being in Multnomah county, but it isn't too much. I would recommend this place if you don't have time to change your oil or don't have a place to change it.

Pros: Quick service, Reasonably priced, Clean waiting room

Cons: Sarcastic comments

 

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