Mary's Saddle & Tack

★★★★☆
  • 2797 SE Tualatin Valley Highway

    Hillsboro, OR 97123

    Map & Directions
  • 503-547-8383

About Mary's Saddle & Tack

Categories
Hours
10-6 Monday - Friday 12-4:30 Saturday Closed Sunday
3.7 10
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I would like to respond to the 1 star people below. I don't think Mary needs to worry about keeping customers like you. The policies are CLEARLY written. Saying NO, is not RUDE.

If you are considering shopping at Mary's PLEASE do not

3
★★★★★

I would like to respond to the 1 star people below. I don't think Mary needs to worry about keeping customers like you. The policies are CLEARLY written. Saying NO, is not RUDE.

If you are considering shopping at Mary's PLEASE do not

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Are you looking for used saddles, boots, tack? Mary's Saddle & Tack is the place to go. They have consignments which is very reasonable in price. Mary's also a store that has all your English & Western needs. Mary's also offer ordering

3
★★★★★

Are you looking for used saddles, boots, tack? Mary's Saddle & Tack is the place to go. They have consignments which is very reasonable in price. Mary's also a store that has all your English & Western needs. Mary's also offer ordering

.

Yes, we are a small business and so we do have policies that have to be upheld. We will always accept a return of product - AS LONG AS it is within the policies that are posted all over the store and on the receipt. I am sorry if this does not accomodate everyone but they are in place for a reason.

I apologize if there was an incident with someone being on the phone, but we are only human and sometimes there are circumstances that require immediate attention. We are a small business and run with a small staff. The complaint was taken care of the day that it happened and an apology was given at that time. This was an isolated incident.

Mary works very hard to keep a full line of products for every riding disipline. Her business is ran as a small business, but is stocked to accomodate a complete line of horse related products for both English & Western.

Her "Storewide Sales" offer great deals on products up to 75% off, with most items being a minimum of 20% off. She carries both New and Consignment items, which are hard to find in a retail business.

We work with several of the biggest trainers in the area that seem pleased with our service & selection. Along with our huge data base of customers, I think there are a lot of satisfied people out there also.

Anyway, thanks to each of you for doing buiness with us! Haven't been in before, please give us a try - I think you will be happy with our sevice & selection!

2
★★★★☆

Yes, we are a small business and so we do have policies that have to be upheld. We will always accept a return of product - AS LONG AS it is within the policies that are posted all over the store and on the receipt. I am sorry if this does not accomodate everyone but they are in place for a reason.

I apologize if there was an incident with someone being on the phone, but we are only human and sometimes there are circumstances that require immediate attention. We are a small business and run with a small staff. The complaint was taken care of the day that it happened and an apology was given at that time. This was an isolated incident.

Mary works very hard to keep a full line of products for every riding disipline. Her business is ran as a small business, but is stocked to accomodate a complete line of horse related products for both English & Western.

Her "Storewide Sales" offer great deals on products up to 75% off, with most items being a minimum of 20% off. She carries both New and Consignment items, which are hard to find in a retail business.

We work with several of the biggest trainers in the area that seem pleased with our service & selection. Along with our huge data base of customers, I think there are a lot of satisfied people out there also.

Anyway, thanks to each of you for doing buiness with us! Haven't been in before, please give us a try - I think you will be happy with our sevice & selection!

Pros: Great selection of English & Western horse related products

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Prices are high and be careful; if you buy something beware that it will be unlikely that you'll be able to return it or even receive store credit/exchange.

0
★☆☆☆☆

Prices are high and be careful; if you buy something beware that it will be unlikely that you'll be able to return it or even receive store credit/exchange.

Pros: Only option around the Beaverton/Hillsboro area

Cons: Poor customer service

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Husband not a horse person wanted to buy me a halter for my horse at Chistmas time , well it was way to big wanted to exchange it for a smaller size they refused because he didn't have original tag, he didn't think he should have kept all the receipts.I understand there policy but because of this he went to other places to buy me gifts , they lost a customer. This was not only handled wrong they were rather RUDE. I have been in sales for several years I was a manager for variety store for many many years. I understand the policy. I also understand who the customer is the halter was one that they carried and it was CLEAN brand new the story made sense and you keep a customer. We know alot of people and people talk. I am hoping they change their attitude you need to know your customers and keep them happy is the best policy.

0
★☆☆☆☆

Husband not a horse person wanted to buy me a halter for my horse at Chistmas time , well it was way to big wanted to exchange it for a smaller size they refused because he didn't have original tag, he didn't think he should have kept all the receipts.I understand there policy but because of this he went to other places to buy me gifts , they lost a customer. This was not only handled wrong they were rather RUDE. I have been in sales for several years I was a manager for variety store for many many years. I understand the policy. I also understand who the customer is the halter was one that they carried and it was CLEAN brand new the story made sense and you keep a customer. We know alot of people and people talk. I am hoping they change their attitude you need to know your customers and keep them happy is the best policy.

Pros: Good choices

Cons: Poor Sales Communcation

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The good thing about Mary's is that if you are short on a supply or break a piece of tack in an emergency she very well may carry a replacement. In general I consider most of her tack to of medium quality. Her hours are much more convenient than some of the other semilocal tack stores. The level of knowledge of the individuals working there varies drastically and asking for recommendations can be iffy. The friendliness of those individuals can vary greatly as well. Prices at Mary's tend to be a bit higher than other places I've shopped locally and online for similar items of even higher quality. For its convenience factor alone I'm going to give it a satisfactory though.

3
★★★☆☆

The good thing about Mary's is that if you are short on a supply or break a piece of tack in an emergency she very well may carry a replacement. In general I consider most of her tack to of medium quality. Her hours are much more convenient than some of the other semilocal tack stores. The level of knowledge of the individuals working there varies drastically and asking for recommendations can be iffy. The friendliness of those individuals can vary greatly as well. Prices at Mary's tend to be a bit higher than other places I've shopped locally and online for similar items of even higher quality. For its convenience factor alone I'm going to give it a satisfactory though.

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I like this place a lot. It can be a bit to expensive, but it is one of the best places to buy boots! They have lots of things from tack to helmets. Also a good saddle place. They are a great place to find good sales as well. If you want boots, ask for Mary to fit you! She is the best.

2
★★★★★

I like this place a lot. It can be a bit to expensive, but it is one of the best places to buy boots! They have lots of things from tack to helmets. Also a good saddle place. They are a great place to find good sales as well. If you want boots, ask for Mary to fit you! She is the best.

Pros: Lots of horse stuff, great for boot shopping!

Cons: Far from Portland

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I've visisted Mary's tack and feed a couple times, I am always pleased with their service and the quality of their products. They have anything from saddles to breeches, and both western and english tack, they also sell used tack. They have sales occasionaly and in that way I like to go there. The employees are friendly and are very helpful. It's a great place to get your horse needs!

2
★★★★☆

I've visisted Mary's tack and feed a couple times, I am always pleased with their service and the quality of their products. They have anything from saddles to breeches, and both western and english tack, they also sell used tack. They have sales occasionaly and in that way I like to go there. The employees are friendly and are very helpful. It's a great place to get your horse needs!

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Mary's always has a good selection of both English and western clothes and tack--her gift section is also really good. sometimes the staff are a bit aloof, but if you found it bargain you wanted, who cares? she also runs a lot of ads in local horse magazines so watch for those before buying.

3
★★★☆☆

Mary's always has a good selection of both English and western clothes and tack--her gift section is also really good. sometimes the staff are a bit aloof, but if you found it bargain you wanted, who cares? she also runs a lot of ads in local horse magazines so watch for those before buying.

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For a smaller tack store this one is pretty good. A good selection of western and english tack. Just about anything you might need, as far as tack, you can find here. It is all quality tack and the prices are pretty good.

4
★★★★☆

For a smaller tack store this one is pretty good. A good selection of western and english tack. Just about anything you might need, as far as tack, you can find here. It is all quality tack and the prices are pretty good.

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