East Cascade Assisted Living

★★★★☆
  • 175 NE 16th St

    Madras, OR 97741

    Map & Directions
  • 541-475-2273

3.5 2
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O My.. There are not enough good things I can say about East Cascade. This is the place to take your loved one (there is a reason they have a waiting list)... East Cascade has happy residents and it shows. The staff are happy and love their jobs, what more can you say.

5
★★★★★

O My.. There are not enough good things I can say about East Cascade. This is the place to take your loved one (there is a reason they have a waiting list)... East Cascade has happy residents and it shows. The staff are happy and love their jobs, what more can you say.

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This living center is in a very teetering position at best.
It has been going downhill since new ownership ..early 2007.
Before that the residents care was top priority. Yes, there were back-taxes owed and it was for sale for that reason. But still, residents were very well cared for and happy with the caregivers. In short the person in charge had the authority to do what was needed for the residents comfort--and she did it! That person was Kathy Dominguez. Take your loved one to her at ASPEN COURT in Madras if you want good care at reasonable costs. East Cascade Living Center still has wonderful grounds & buildings!! and they do have some loving, caring people working there and 2 wonderful cooks. But these good people do not stay, because they are such responsible people. They put their own families needs first. They have to.. They do not want to stop working here, they love the residents..BUT minimum wages and overload of work makes it difficuilt for them to tend their own families. Wages have been cut, hours are cut back, and many times there is not enough staff on duty to properly care for residents (wheelchair people needing help to use toliet have been left to poop and pee on themselves more then once). And the quality of groceries that are delivered makes it very difficult for the 2 wonderful cooks to put out 3 good meals a day...many prepackaged entrees and desserts and not good fresh fruit.
Supper suffers because there is NO COOK present, caregivers warm up or fix sandwiches
There is no activity director,,she left out of frustration..she was good.
SO IF YOU WANT GOOD CARE .GO TO ASPEN COURT. 475-6425

2
★★☆☆☆

This living center is in a very teetering position at best.
It has been going downhill since new ownership ..early 2007.
Before that the residents care was top priority. Yes, there were back-taxes owed and it was for sale for that reason. But still, residents were very well cared for and happy with the caregivers. In short the person in charge had the authority to do what was needed for the residents comfort--and she did it! That person was Kathy Dominguez. Take your loved one to her at ASPEN COURT in Madras if you want good care at reasonable costs. East Cascade Living Center still has wonderful grounds & buildings!! and they do have some loving, caring people working there and 2 wonderful cooks. But these good people do not stay, because they are such responsible people. They put their own families needs first. They have to.. They do not want to stop working here, they love the residents..BUT minimum wages and overload of work makes it difficuilt for them to tend their own families. Wages have been cut, hours are cut back, and many times there is not enough staff on duty to properly care for residents (wheelchair people needing help to use toliet have been left to poop and pee on themselves more then once). And the quality of groceries that are delivered makes it very difficult for the 2 wonderful cooks to put out 3 good meals a day...many prepackaged entrees and desserts and not good fresh fruit.
Supper suffers because there is NO COOK present, caregivers warm up or fix sandwiches
There is no activity director,,she left out of frustration..she was good.
SO IF YOU WANT GOOD CARE .GO TO ASPEN COURT. 475-6425

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