Repair Right Auto

★★★★☆
  • 5321 SE 28th Ave

    Portland, OR 97202

    Map & Directions
  • 503-233-6080

About Repair Right Auto

Automotive

Automotive
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I will admit that I read these reviews with a grain of salt, and the only true measure of their service is through our own personal experience. This said, my own times with Repair Right Auto dictate that I should share.

The first time I

3
★★★★★

I will admit that I read these reviews with a grain of salt, and the only true measure of their service is through our own personal experience. This said, my own times with Repair Right Auto dictate that I should share.

The first time I

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We are a Research and Development Group that consist of a Engineers, Physicists, Technicians, Business and Secretary people. All of which have had their vehicles ( big and small) repaired at Repair Right Automotive. They are the most Complete business, we as a group, have had the pleasure to work with. Technically Above Board, Honest, Straight Forward, Price Competitive. Kevin Sullivan ( the owner) has demonstrated in a multitude of circumstances his willingness to go above and beyond the call of duty. We as a group, can not say enough about Kevin Sullivan, Repair Right Automotive and all the employees that work there. If you need any automotive repair, body work or paint, please do not hesitate to call Repair Right Automotive First!!! Thanks For reading our comment. Signed by All of Us!!!!!!!

5
★★★★★

We are a Research and Development Group that consist of a Engineers, Physicists, Technicians, Business and Secretary people. All of which have had their vehicles ( big and small) repaired at Repair Right Automotive. They are the most Complete business, we as a group, have had the pleasure to work with. Technically Above Board, Honest, Straight Forward, Price Competitive. Kevin Sullivan ( the owner) has demonstrated in a multitude of circumstances his willingness to go above and beyond the call of duty. We as a group, can not say enough about Kevin Sullivan, Repair Right Automotive and all the employees that work there. If you need any automotive repair, body work or paint, please do not hesitate to call Repair Right Automotive First!!! Thanks For reading our comment. Signed by All of Us!!!!!!!

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.

Boy, I have to say. I've known Kevin for 25 years and have never gotten anything like that out of him. He's always done great work for me, and he's a really good guy, and I'll keep taking my cars to him as long as they keep breaking and as long as he stays in business. I've had him do painting, body work, engine work and transmission work. Never a complaint, and always got a good deal.

Curt

5
★★★★★

Boy, I have to say. I've known Kevin for 25 years and have never gotten anything like that out of him. He's always done great work for me, and he's a really good guy, and I'll keep taking my cars to him as long as they keep breaking and as long as he stays in business. I've had him do painting, body work, engine work and transmission work. Never a complaint, and always got a good deal.

Curt

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I can't say a single bad thing about any work these guys have done on any of my cars in 25 years.

2
★★★★★

I can't say a single bad thing about any work these guys have done on any of my cars in 25 years.

Pros: Good work, good prices

Cons: they smoke inside..if that bothers you.

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Be warned - Kevin is distrustful and disrepectful. I went to Repair Right requesting an evaluation of my brakes and alignment and asked that they call me with a quote. In the late afternoon Kevin told me my car was "done" and that I could pick it up. Upon getting to the shop he handed me a $500 bill for a brake job which I would later learn I didn't even need. Les Schwab and another independent garage both told me that the condition of the parts he took off my truck were "like new" and that whoever did this work was a "ripping me off"
When I confronted Kevin about what was essentially a miscommunication between himself and another employee - he refused to accept any professional responsibilty for the confusion, tried to blame me and refused to consider discounting the work. When I returned the following day to attempt to reconcile, Kevin was irrate, threatnening and personally insulting in front of other customers.
I cannot reccomend going to Repair Right under any circumstances.

1
★☆☆☆☆

Be warned - Kevin is distrustful and disrepectful. I went to Repair Right requesting an evaluation of my brakes and alignment and asked that they call me with a quote. In the late afternoon Kevin told me my car was "done" and that I could pick it up. Upon getting to the shop he handed me a $500 bill for a brake job which I would later learn I didn't even need. Les Schwab and another independent garage both told me that the condition of the parts he took off my truck were "like new" and that whoever did this work was a "ripping me off"
When I confronted Kevin about what was essentially a miscommunication between himself and another employee - he refused to accept any professional responsibilty for the confusion, tried to blame me and refused to consider discounting the work. When I returned the following day to attempt to reconcile, Kevin was irrate, threatnening and personally insulting in front of other customers.
I cannot reccomend going to Repair Right under any circumstances.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Be warned - Kevin is distrustful and disrepectful. I went to Repair Right requesting an evaluation of my brakes and alignment and asked that they call me with a quote. In the late afternoon Kevin told me my car was "done" and that I could pick it up. Upon getting to the shop he handed me a $500 bill for a brake job which I would later learn I didn't even need. Les Schwab and another independent garage both told me that the condition of the parts he took off my truck were "like new" and that whoever did this work was a "ripping me off"
When I confronted Kevin about what was essentially a miscommunication between himself and another employee - he refused to accept any professional responsibilty for the confusion, tried to blame me and refused to consider discounting the work. When I returned the following day to attempt to reconcile, Kevin was irrate, threatnening and personally insulting in front of other customers.
I cannot reccomend going to Repair Right under any circumstances.

0
★☆☆☆☆

Be warned - Kevin is distrustful and disrepectful. I went to Repair Right requesting an evaluation of my brakes and alignment and asked that they call me with a quote. In the late afternoon Kevin told me my car was "done" and that I could pick it up. Upon getting to the shop he handed me a $500 bill for a brake job which I would later learn I didn't even need. Les Schwab and another independent garage both told me that the condition of the parts he took off my truck were "like new" and that whoever did this work was a "ripping me off"
When I confronted Kevin about what was essentially a miscommunication between himself and another employee - he refused to accept any professional responsibilty for the confusion, tried to blame me and refused to consider discounting the work. When I returned the following day to attempt to reconcile, Kevin was irrate, threatnening and personally insulting in front of other customers.
I cannot reccomend going to Repair Right under any circumstances.

Pros: did work fast

Cons: did unecessary work

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This review is based on events strung out over a years time..MY truck was not starting so i called AAA to have it towed to a firestone down the road...the tow truck driver told me if i want to have older well Qualified mechanics look at my truck to go to repair Right .worst decision i have made in a long time..they swapped a starter in that worked for a couple months and i returned to them with the same problem...they proceeded to swap the starter again and sent me on my way...i spent time trying to tell these guys it was something else causing the starter to break down...they mentioned multiple things that could be wrong...but the had no real idea..they decided to replace parts and hope the got it right..which cost me over 1000 dollars..they assured me my truck started succesfully 50 times b4 they gave it to me "Fixed"...and "On them" if it fails.i had to come back a 3rd time because i heard grinding again when i tried to start my truck...ALl i wanted was to turn my key and have the truck start everytime...AND IT STILL IS BROKEN...then they told me to come get my truck and hung up on me! i used no foul language or raised my voice. now the want more money from me to look into what else can be causing the problem...THESE PEOPLE ARE TOTAL HILLBILLIES AND UNEDUCATED AND OUT OF DATE/OLD PLEASE WHATEVER YOU DO >>>DO NOT BRING THEM YOUR HARD EARNED MONEY TO REPAIR ANYTHING!!!!!!!

0
★☆☆☆☆

This review is based on events strung out over a years time..MY truck was not starting so i called AAA to have it towed to a firestone down the road...the tow truck driver told me if i want to have older well Qualified mechanics look at my truck to go to repair Right .worst decision i have made in a long time..they swapped a starter in that worked for a couple months and i returned to them with the same problem...they proceeded to swap the starter again and sent me on my way...i spent time trying to tell these guys it was something else causing the starter to break down...they mentioned multiple things that could be wrong...but the had no real idea..they decided to replace parts and hope the got it right..which cost me over 1000 dollars..they assured me my truck started succesfully 50 times b4 they gave it to me "Fixed"...and "On them" if it fails.i had to come back a 3rd time because i heard grinding again when i tried to start my truck...ALl i wanted was to turn my key and have the truck start everytime...AND IT STILL IS BROKEN...then they told me to come get my truck and hung up on me! i used no foul language or raised my voice. now the want more money from me to look into what else can be causing the problem...THESE PEOPLE ARE TOTAL HILLBILLIES AND UNEDUCATED AND OUT OF DATE/OLD PLEASE WHATEVER YOU DO >>>DO NOT BRING THEM YOUR HARD EARNED MONEY TO REPAIR ANYTHING!!!!!!!

Pros: A whos who of mechanic school rejects

Cons: Failed at 4 attempts to fix a starter problem

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I actually live in Hillsboro so going to SE Portland can be a bit of a trek to get my car fixed but let me tell you it is WORTH the drive for me. These men are very nice people and there is a woman who works at the desk. I like that for some reason. She is really sweet. They totally explain what they've done to your car and why. I was there last wednesday picking up my car and they were rescuing a tiny kitten from under the hood of a truck that has just come in to the shop. Those guys did a great job and took care of the kitten like it was a baby. really cute. Thank you for everything!

2
★★★★★

I actually live in Hillsboro so going to SE Portland can be a bit of a trek to get my car fixed but let me tell you it is WORTH the drive for me. These men are very nice people and there is a woman who works at the desk. I like that for some reason. She is really sweet. They totally explain what they've done to your car and why. I was there last wednesday picking up my car and they were rescuing a tiny kitten from under the hood of a truck that has just come in to the shop. Those guys did a great job and took care of the kitten like it was a baby. really cute. Thank you for everything!

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I went here to get an estimate on brakes. They tried to convince me that I needed something that no one else did. Then, when trying (Reasonably and politely) to get information about their estimate, the owner yelled at me and hung up the phone. Also, trying to get a straight answer out of them is impossible! They want to tell you how great they are because they have been in the same location for however many years - I don't care how long you have been there if you are rude! Also, the waiting area is disgusting and they puff their nasty cigarette smoke right in your face. Gross!

0
★☆☆☆☆

I went here to get an estimate on brakes. They tried to convince me that I needed something that no one else did. Then, when trying (Reasonably and politely) to get information about their estimate, the owner yelled at me and hung up the phone. Also, trying to get a straight answer out of them is impossible! They want to tell you how great they are because they have been in the same location for however many years - I don't care how long you have been there if you are rude! Also, the waiting area is disgusting and they puff their nasty cigarette smoke right in your face. Gross!

Pros: Good location

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They did a great job fixing the clutch on my subaru, when i dropped it off, they personally gave me a ride down the street because it was raining, and when i picked my car up, they brought me back into the shop and showed me what they fixed and why for every piece of service, and explained a lot to me. These guys are amazing

2
★★★★★

They did a great job fixing the clutch on my subaru, when i dropped it off, they personally gave me a ride down the street because it was raining, and when i picked my car up, they brought me back into the shop and showed me what they fixed and why for every piece of service, and explained a lot to me. These guys are amazing

.

This was the first time I used an aftermarket auto body shop to repair my 03 300m special they had my car apart and back together before I knew it was damaged, great staff willing to help and they even cleaned and washed my entire car before I had the chance to pick it up. Look 10 times better then when I braught it in. Kevin and Richard were the best.

2
★★★★★

This was the first time I used an aftermarket auto body shop to repair my 03 300m special they had my car apart and back together before I knew it was damaged, great staff willing to help and they even cleaned and washed my entire car before I had the chance to pick it up. Look 10 times better then when I braught it in. Kevin and Richard were the best.

Pros: Great service, parking and 7/11 next door

Cons: no parking or wait room.

 

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