Leer Truck Accessory

★★★★☆
  • 14595 SE 82nd Dr

    Clackamas, OR 97015

    Map & Directions
  • 503-659-6164

Automotive

Automotive
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I went to this store because I have purchased a nice Gem Top Outfitter for my last truck from them. I really wanted another Gem Top, but since these guys are now owned by Leer and they were not any help. They had a couple of Gem Top

3
★★★★★

I went to this store because I have purchased a nice Gem Top Outfitter for my last truck from them. I really wanted another Gem Top, but since these guys are now owned by Leer and they were not any help. They had a couple of Gem Top

.

We love Leer! The staff is so friendly and they offer so many accessories that it could be hard to choose, except that the staff is so helpful. When we bought our new truck the dealer worked closely with Leer to add on our aftermarket parts before we picked up the truck and included them in the purchase so that we could finance the parts into the loan if we wanted to do that. Very great staff and company to deal with!!

5
★★★★★

We love Leer! The staff is so friendly and they offer so many accessories that it could be hard to choose, except that the staff is so helpful. When we bought our new truck the dealer worked closely with Leer to add on our aftermarket parts before we picked up the truck and included them in the purchase so that we could finance the parts into the loan if we wanted to do that. Very great staff and company to deal with!!

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Easy location off I-205, nice showroom of caps and accessories. I have bought 2 here and I wouldn't go anywhere else.

5
★★★★★

Easy location off I-205, nice showroom of caps and accessories. I have bought 2 here and I wouldn't go anywhere else.

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We just got a new truck and wanted a canopy for it. We contacted leer and viewed their show room picked out the canopy and waited for it to arrive. When we got it on and home we went to open the back window and it shattered in a zillion pieces. One call and they reordered and so far it is still okay.

4
★★★★☆

We just got a new truck and wanted a canopy for it. We contacted leer and viewed their show room picked out the canopy and waited for it to arrive. When we got it on and home we went to open the back window and it shattered in a zillion pieces. One call and they reordered and so far it is still okay.

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The wiring for the canopy wound around the leaf springs, yes, around the leaf springs, and through random holes in the frame leaving the insulated wire rubbing on raw metal parts of the suspension and frame in many places. I only discovered this since I was changing tires several months after the canopy was installed. I found several spots in the wire already showing signs of the insulation beginning to wear through from rubbing. When I stopped in the have it fixed the boy behind the counter asked if the dome light in the canopy worked. I told him yes, the dome light still works. So he told me it was fine and I'd have to schedule the repair for another time since they were short handed and too busy installing other canopies to fix mine right then. He seemed annoyed and irritated, like I had done something wrong and inferred I was being too picky. I was blown away at first since there was obvously and issue. I didn't want to have to make another trip down there, I didn't know when I'd be able to get back and was getting nowhere quickly with the counter boy so I just told him I'd have to schedule later. I left my name and number and asked him to have the manager call me when he got back so I could schedule the repairs. I'm not sure what the manager, who is also the franchisee, was told but when he called me he too was irritated, seemed aggresive, continually interupted me when I tried to explain the situation and showed no concern about customer service. He simply mowed me over in the conversation and told me when I could bring it in. He sure put me in my place. Since I didn't want to have to face more of this in person I just thanked the manager for his time and chose to do the proper repairs myself. I won't go back of course and I know I'm just one customer but it seems silly for a small business to be so willing to give up a customer over a fumbled customer-service issue. Check your wiring folks and call ahead to schedule any necessary repairs.

0
★☆☆☆☆

The wiring for the canopy wound around the leaf springs, yes, around the leaf springs, and through random holes in the frame leaving the insulated wire rubbing on raw metal parts of the suspension and frame in many places. I only discovered this since I was changing tires several months after the canopy was installed. I found several spots in the wire already showing signs of the insulation beginning to wear through from rubbing. When I stopped in the have it fixed the boy behind the counter asked if the dome light in the canopy worked. I told him yes, the dome light still works. So he told me it was fine and I'd have to schedule the repair for another time since they were short handed and too busy installing other canopies to fix mine right then. He seemed annoyed and irritated, like I had done something wrong and inferred I was being too picky. I was blown away at first since there was obvously and issue. I didn't want to have to make another trip down there, I didn't know when I'd be able to get back and was getting nowhere quickly with the counter boy so I just told him I'd have to schedule later. I left my name and number and asked him to have the manager call me when he got back so I could schedule the repairs. I'm not sure what the manager, who is also the franchisee, was told but when he called me he too was irritated, seemed aggresive, continually interupted me when I tried to explain the situation and showed no concern about customer service. He simply mowed me over in the conversation and told me when I could bring it in. He sure put me in my place. Since I didn't want to have to face more of this in person I just thanked the manager for his time and chose to do the proper repairs myself. I won't go back of course and I know I'm just one customer but it seems silly for a small business to be so willing to give up a customer over a fumbled customer-service issue. Check your wiring folks and call ahead to schedule any necessary repairs.

.

The wiring for the canopy wound around the leaf springs, yes, around the leaf springs, and through random holes in the frame leaving the insulated wire rubbing on raw metal parts of the suspension and frame in many places. I only discovered this since I was changing tires several months after the canopy was installed. I found several spots in the wire already showing signs of the insulation beginning to wear through from rubbing. When I stopped in the have it fixed the boy behind the counter asked if the dome light in the canopy worked. I told him yes, the dome light still works. So he told me it was fine and I'd have to schedule the repair for another time since they were short handed and too busy installing other canopies to fix mine right then. He seemed annoyed and irritated, like I had done something wrong and inferred I was being too picky. I was blown away at first since there was obvously and issue. I didn't want to have to make another trip down there, I didn't know when I'd be able to get back and was getting nowhere quickly with the counter boy so I just told him I'd have to schedule later. I left my name and number and asked him to have the manager call me when he got back so I could schedule the repairs. I'm not sure what the manager, who is also the franchisee, was told but when he called me he too was irritated, seemed aggresive, continually interupted me when I tried to explain the situation and showed no concern about customer service. He simply mowed me over in the conversation and told me when I could bring it in. He sure put me in my place. Since I didn't want to have to face more of this in person I just thanked the manager for his time and chose to do the proper repairs myself. I won't go back of course and I know I'm just one customer but it seems silly for a small business to be so willing to give up a customer over a fumbled customer-service issue. Check your wiring folks and call ahead to schedule any necessary repairs.

0
★☆☆☆☆

The wiring for the canopy wound around the leaf springs, yes, around the leaf springs, and through random holes in the frame leaving the insulated wire rubbing on raw metal parts of the suspension and frame in many places. I only discovered this since I was changing tires several months after the canopy was installed. I found several spots in the wire already showing signs of the insulation beginning to wear through from rubbing. When I stopped in the have it fixed the boy behind the counter asked if the dome light in the canopy worked. I told him yes, the dome light still works. So he told me it was fine and I'd have to schedule the repair for another time since they were short handed and too busy installing other canopies to fix mine right then. He seemed annoyed and irritated, like I had done something wrong and inferred I was being too picky. I was blown away at first since there was obvously and issue. I didn't want to have to make another trip down there, I didn't know when I'd be able to get back and was getting nowhere quickly with the counter boy so I just told him I'd have to schedule later. I left my name and number and asked him to have the manager call me when he got back so I could schedule the repairs. I'm not sure what the manager, who is also the franchisee, was told but when he called me he too was irritated, seemed aggresive, continually interupted me when I tried to explain the situation and showed no concern about customer service. He simply mowed me over in the conversation and told me when I could bring it in. He sure put me in my place. Since I didn't want to have to face more of this in person I just thanked the manager for his time and chose to do the proper repairs myself. I won't go back of course and I know I'm just one customer but it seems silly for a small business to be so willing to give up a customer over a fumbled customer-service issue. Check your wiring folks and call ahead to schedule any necessary repairs.

 

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