Portland Health & Wellness

★★★☆☆

About Portland Health & Wellness

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  • Medical Services
2.5 4
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This place was recommended by an online friend about their weight reduction program. I haven't been in the actual facility but called to get info on the program. The person who answered wasn't very helpful or professional, just saying that they no longer offer the program, and not giving a reason as to why there is still so much information about it on the website. I would have appreciated information on what they *do* still offer, if anything, but wasn't too keen on staying on the phone with the rude receptionist.

1
★★☆☆☆

This place was recommended by an online friend about their weight reduction program. I haven't been in the actual facility but called to get info on the program. The person who answered wasn't very helpful or professional, just saying that they no longer offer the program, and not giving a reason as to why there is still so much information about it on the website. I would have appreciated information on what they *do* still offer, if anything, but wasn't too keen on staying on the phone with the rude receptionist.

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I was seeing a physician at this clinic about the same time that the first reviewer went into the facility. I think reception at the door is not consistent and there is a definite feeling of superiority. The physician wasn't bad but I didn't like the feeling of this practice and did not return. It took a very long time, I think 3 months, to get records and that was frustrating. I woudn't return to this practice.

1
★★☆☆☆

I was seeing a physician at this clinic about the same time that the first reviewer went into the facility. I think reception at the door is not consistent and there is a definite feeling of superiority. The physician wasn't bad but I didn't like the feeling of this practice and did not return. It took a very long time, I think 3 months, to get records and that was frustrating. I woudn't return to this practice.

Pros: Waiting room is very clean

Cons: People are not friendly, too long to respond to request for medical records

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This is a friendly, professional, and seemingly highly competent practice that has given me a very good initial impression. The nutritionist was extremely kind and easy to talk to, as was the clinic director and secretary. So far I would highly recommend this clinic. I'm not sure what happened with the (currently sole) other reviewer, sounds like it may have just been an off-day.

2
★★★★★

This is a friendly, professional, and seemingly highly competent practice that has given me a very good initial impression. The nutritionist was extremely kind and easy to talk to, as was the clinic director and secretary. So far I would highly recommend this clinic. I'm not sure what happened with the (currently sole) other reviewer, sounds like it may have just been an off-day.

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I am extremely disheartened with the customer service provided in this institution. First, I was treated very poorly in the lobby by the male receptionist whom I am guessing judged me based on my poor clothing. I had just come from remodeling my home and thought I would take a break and look into Portland Health and Wellness for possible weight loss options. He looked utterly disgusted with me standing in the waiting room and asked me if I wiped my feet before I entered the office. Granted, the waiting room is very clean and decked out in the latest industrial fashion, still, I was expecting to be treated like an adult and found myself feeling like a sheepish child. Furthermore, a well-dressed woman came in and this male receptionist, I later found out he has part ownership of the facility, jumped up and gushed over her, asking her if she would like tea while she waits for the doctor. As this hideous man went to get her tea, he looked at me and asked in a frustrated tone, "Is there anything here we can help you with?" I stood, agape, and without a word left the building. Little did this man know I do have money and was very willing to spend it on my own health and healing.

0
★☆☆☆☆

I am extremely disheartened with the customer service provided in this institution. First, I was treated very poorly in the lobby by the male receptionist whom I am guessing judged me based on my poor clothing. I had just come from remodeling my home and thought I would take a break and look into Portland Health and Wellness for possible weight loss options. He looked utterly disgusted with me standing in the waiting room and asked me if I wiped my feet before I entered the office. Granted, the waiting room is very clean and decked out in the latest industrial fashion, still, I was expecting to be treated like an adult and found myself feeling like a sheepish child. Furthermore, a well-dressed woman came in and this male receptionist, I later found out he has part ownership of the facility, jumped up and gushed over her, asking her if she would like tea while she waits for the doctor. As this hideous man went to get her tea, he looked at me and asked in a frustrated tone, "Is there anything here we can help you with?" I stood, agape, and without a word left the building. Little did this man know I do have money and was very willing to spend it on my own health and healing.

 

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