At Home Furniture and Mattresses

★★☆☆☆
  • 145 2nd Ave SW

    Albany, OR 97321

    Map & Directions
  • 541-967-8259

About At Home Furniture and Mattresses

Categories
  • Unclassified
Details
  • Mattress Stores

Unclassified

Unclassified
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I'd give it a zero if I could. The service I received was horrible. The furniture such poor quality. I tried to cancel my order and was having horrible conversations with the owners over it. There are so many wonderful furntiure stores in the area, don't waste your time going there and DO NOT SPEND YOUR MONEY there! Rude Rude Rude owners!

1
★☆☆☆☆

I'd give it a zero if I could. The service I received was horrible. The furniture such poor quality. I tried to cancel my order and was having horrible conversations with the owners over it. There are so many wonderful furntiure stores in the area, don't waste your time going there and DO NOT SPEND YOUR MONEY there! Rude Rude Rude owners!

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I've heard several other horror stories of "after sale" customer service from At Home Furniture, too. The one time I went in, the salespeople were pushy, but that's their job! :)

2
★★☆☆☆

I've heard several other horror stories of "after sale" customer service from At Home Furniture, too. The one time I went in, the salespeople were pushy, but that's their job! :)

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The service at time of purchase was fine. The service after making the purchase was the WORST ever. The order was promised on one day and was told it would be a week late. Then a week later, I was told it was still not there. Deb, the "customer service" supervisor was condesending and rude. She told me she had no power to do anything and was unwilling to get ahold of anyone that had any authority and told me that if I talked to them, they would direct me back to her. BUYER BEWARE!!!!!!!! After my purchase I heard from others that weren't happy with the after sale service.

1
★☆☆☆☆

The service at time of purchase was fine. The service after making the purchase was the WORST ever. The order was promised on one day and was told it would be a week late. Then a week later, I was told it was still not there. Deb, the "customer service" supervisor was condesending and rude. She told me she had no power to do anything and was unwilling to get ahold of anyone that had any authority and told me that if I talked to them, they would direct me back to her. BUYER BEWARE!!!!!!!! After my purchase I heard from others that weren't happy with the after sale service.

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2 out of 2 people found this review helpful.

.

After purchasing my new home I needed to furnish it as well. This was my first and only stop. This business has everything you could ever need. The selection is far above what you will find other places. The staff is knowledgable and the prices are great compared to other places I have been in the past. This place was kept well cleaned and was pleasing to the eye.

5
★★★★★

After purchasing my new home I needed to furnish it as well. This was my first and only stop. This business has everything you could ever need. The selection is far above what you will find other places. The staff is knowledgable and the prices are great compared to other places I have been in the past. This place was kept well cleaned and was pleasing to the eye.

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0 out of 1 people found this review helpful.

.

This is a huge storeroom full of different things for every room in the house. there seems to be a lot of dark furniture, but i think that is the style nowadays. staff were very helpful, even taking out catalogs to help with the decision of finding an armour. The store has ample parking also.

3
★★★☆☆

This is a huge storeroom full of different things for every room in the house. there seems to be a lot of dark furniture, but i think that is the style nowadays. staff were very helpful, even taking out catalogs to help with the decision of finding an armour. The store has ample parking also.

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0 out of 1 people found this review helpful.

 

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