Furniture City

★★★★★

About Furniture City

4.5 4
Hi! Sign in to let us know how Furniture City was?
Write a Review
.

I walked into Furniture City thinking I was "just looking". Well I ended up falling in love with a sofa but I wanted a different color. Carl was very helpful and patient while I looked through tons of swatches. I finally found the one I

3
★★★★★

I walked into Furniture City thinking I was "just looking". Well I ended up falling in love with a sofa but I wanted a different color. Carl was very helpful and patient while I looked through tons of swatches. I finally found the one I

.

resolved

3
★★★★★

resolved

.

1) Bought leather Ashley sofa 5 years ago
2) Ordered color navy. Box says navy. IT IS BLACK!
3) Bed mechanism broke 1 year after purchase
4) Furniture repaired (lifetime warranty)
5) Went to store to buy bunkbed for son. "Yes we have that in stock".. then you go to pay and they say we are sorry.. it will be 1-2 weeks will that be ok? NO.. its not ok.. you said it was here. This happened 3 times in the same visit.
6) Bed mechanism broke a second time (same piece) in Ashley leather sofa. (Lifetime warranty) now they won't repair the sofa becuase I don't have a recpit. The guy that came to fix the sofa last time took it with him!.. I don't have it. I should be in their service compuer database and I can produce the bank statement where It shows the date and price I paid. They will NOT fix my sofa.

They lied to us 3 times in the store.
The color of couch was initally wrong.
The sofa broke 2 times.
Now they won't repair it.

FURNITURE CITY BAD REVIEW
FURNITURE CITY PROBLEMS

To fix this review and finally repair my sofa please email me at tllehr at wbcable dot net

0
★☆☆☆☆

1) Bought leather Ashley sofa 5 years ago
2) Ordered color navy. Box says navy. IT IS BLACK!
3) Bed mechanism broke 1 year after purchase
4) Furniture repaired (lifetime warranty)
5) Went to store to buy bunkbed for son. "Yes we have that in stock".. then you go to pay and they say we are sorry.. it will be 1-2 weeks will that be ok? NO.. its not ok.. you said it was here. This happened 3 times in the same visit.
6) Bed mechanism broke a second time (same piece) in Ashley leather sofa. (Lifetime warranty) now they won't repair the sofa becuase I don't have a recpit. The guy that came to fix the sofa last time took it with him!.. I don't have it. I should be in their service compuer database and I can produce the bank statement where It shows the date and price I paid. They will NOT fix my sofa.

They lied to us 3 times in the store.
The color of couch was initally wrong.
The sofa broke 2 times.
Now they won't repair it.

FURNITURE CITY BAD REVIEW
FURNITURE CITY PROBLEMS

To fix this review and finally repair my sofa please email me at tllehr at wbcable dot net

.

I looked several places before finding exactly what I wanted at the Gresham Furniture City store. The salespeople are knowledgeable and helpful but not pushy.

I had to special order the color of furniture I wanted but I was promised a delivery within three to four weeks. When I was called two days before the three week mark I was surprised and they delivered my new furniture the next day.

Great folks in that store and they are fantastic. They also finance.

2
★★★★★

I looked several places before finding exactly what I wanted at the Gresham Furniture City store. The salespeople are knowledgeable and helpful but not pushy.

I had to special order the color of furniture I wanted but I was promised a delivery within three to four weeks. When I was called two days before the three week mark I was surprised and they delivered my new furniture the next day.

Great folks in that store and they are fantastic. They also finance.

 

Wait, you're the expert.

If you've been to or used Furniture City, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review