Willamette Valley Pump Co Inc

★★★★☆
  • 2320 Main St

    Springfield, OR 97477

    Map & Directions
  • 541-726-4800

3.8 5
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I want to take this opportunity to thank you for all of your concern and attention as well as your prompt service in taking care of replacing my well pump. It seems that good customer service is a rarity in this day and age and I want you to know that I truly appreciate your service.

5
★★★★★

I want to take this opportunity to thank you for all of your concern and attention as well as your prompt service in taking care of replacing my well pump. It seems that good customer service is a rarity in this day and age and I want you to know that I truly appreciate your service.

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1 out of 1 people found this review helpful.

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Once again my family and I want to thank everyone there at Willamette Valley Pump for the fast reponse to a phone call for help. Rapid next day delivery and repair and the up most pro talent repair man. It is my pleasure to congratulate and praise Willamette Valley Pump for its professional staff and crew for a beautiful job well done!

5
★★★★★

Once again my family and I want to thank everyone there at Willamette Valley Pump for the fast reponse to a phone call for help. Rapid next day delivery and repair and the up most pro talent repair man. It is my pleasure to congratulate and praise Willamette Valley Pump for its professional staff and crew for a beautiful job well done!

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I called for a quote and was immediately subjected to the most rude and unprofessional behavior by the owner. He was completely out of line, belligerent, and unwilling to assist with a quote. I was completely upfront with him about my role soliciting a bid for an elementary school, and he argued with me and wouldn't listen to our needs. I would NEVER use or recommend him or WVP for any project.

1
★☆☆☆☆

I called for a quote and was immediately subjected to the most rude and unprofessional behavior by the owner. He was completely out of line, belligerent, and unwilling to assist with a quote. I was completely upfront with him about my role soliciting a bid for an elementary school, and he argued with me and wouldn't listen to our needs. I would NEVER use or recommend him or WVP for any project.

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0 out of 2 people found this review helpful.

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I am a person who knows very little about well/pump systems, I had called 3 other local companies trying to find some one who could help me trouble shoot my problems I was having with my system,.
Everyone I called was either short with me over the phone or when I offered to pay someone to come out to my house never wanted to set up a apointment, they were either to busy or acted like they didn't want the business.
When I called on a Friday late afternoon I spoke with a CSR that was very helpful and most importantly friendly, she said that someone would be happy to come out Monday afternoon to help me go over my pump system and help me locate the problems I was having. the hourly rate was $85.00 which I was happy to pay if they could help locate my pressure problems I was having.
Their Service technician showed up Monday afternoon and help my locate my problem I was having and offered me some very good advise and gave me some direction for solving my water pressure problems.

2
★★★★☆

I am a person who knows very little about well/pump systems, I had called 3 other local companies trying to find some one who could help me trouble shoot my problems I was having with my system,.
Everyone I called was either short with me over the phone or when I offered to pay someone to come out to my house never wanted to set up a apointment, they were either to busy or acted like they didn't want the business.
When I called on a Friday late afternoon I spoke with a CSR that was very helpful and most importantly friendly, she said that someone would be happy to come out Monday afternoon to help me go over my pump system and help me locate the problems I was having. the hourly rate was $85.00 which I was happy to pay if they could help locate my pressure problems I was having.
Their Service technician showed up Monday afternoon and help my locate my problem I was having and offered me some very good advise and gave me some direction for solving my water pressure problems.

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These folks are very helpful when it comes to irrigation problems. They recognize the immediate need to the problem and seem to have good stock available. This saves having to wait for a part to be ordered when time is important. I appreciate their attitude when it comes to watering.

4
★★★★☆

These folks are very helpful when it comes to irrigation problems. They recognize the immediate need to the problem and seem to have good stock available. This saves having to wait for a part to be ordered when time is important. I appreciate their attitude when it comes to watering.

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1 out of 1 people found this review helpful.

 

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