Urban Fauna

★★★☆☆
45.525 -122.679
Map and Directions to Urban Fauna

503-223-4602

235 NW Park Ave

Portland, OR

97209

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3.1379 29
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Reviews 1 - 29 of 29.
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unlike other doggydaycares they are very knowledgeable,the owner was a vet tec.for 15 years and the other employee's seem to know a great deal as well.it's a place for good advice and shopping for your pets,i'm so glad i found urban fauna,they are the best,i can't count the times they helped me in making my day brighter.

5
★★★★★

unlike other doggydaycares they are very knowledgeable,the owner was a vet tec.for 15 years and the other employee's seem to know a great deal as well.it's a place for good advice and shopping for your pets,i'm so glad i found urban fauna,they are the best,i can't count the times they helped me in making my day brighter.

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This is an upscale pet store located in Portland's Pearl District. I'm from the suburbs and am used to the huge pet stores, so this friendly cozy pet store was a fun change. There were lots of unique toys and treats. It didn't seem cramped and I felt comfortable having my dog inside with me.

4
★★★★☆

This is an upscale pet store located in Portland's Pearl District. I'm from the suburbs and am used to the huge pet stores, so this friendly cozy pet store was a fun change. There were lots of unique toys and treats. It didn't seem cramped and I felt comfortable having my dog inside with me.

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this palce is pretty expensive when it comes to grooming services for your pets. their customer service is alright but it can be improved by making some small changes to it. they take good care of the pets though and they know what they are doing.their prices are a little steep but they are alright.

4
★★★★☆

this palce is pretty expensive when it comes to grooming services for your pets. their customer service is alright but it can be improved by making some small changes to it. they take good care of the pets though and they know what they are doing.their prices are a little steep but they are alright.

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You don't have to travel to the suburbs for your pet supply needs, since Urban Fauna, while certainly not a pet superstore, is more than capable of providing you with all your pet supply needs. They even offer grooming services, daycare, and training for your dog if his bite is worse than his bark.

4
★★★★☆

You don't have to travel to the suburbs for your pet supply needs, since Urban Fauna, while certainly not a pet superstore, is more than capable of providing you with all your pet supply needs. They even offer grooming services, daycare, and training for your dog if his bite is worse than his bark.

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I love Urban Fauna for the great selection of toys and outfits one can buy for a pet. They actually have a woman who hand sews some of the most adorable puppy clothing you could ever want to see. They are a bit pricey, but the quality is good. They also have a Sunday small doggie play time for only $2.00. I used it extensively to help socialize my dog when she was a puppy. It might not be a bad idea for Urban Fauna to provide a Rewards Card for people who shop there frequently. It could help defray some of the cost for their more loyal clients.

PROS: Great selection
CONS: $$$

3
★★★☆☆

I love Urban Fauna for the great selection of toys and outfits one can buy for a pet. They actually have a woman who hand sews some of the most adorable puppy clothing you could ever want to see. They are a bit pricey, but the quality is good. They also have a Sunday small doggie play time for only $2.00. I used it extensively to help socialize my dog when she was a puppy. It might not be a bad idea for Urban Fauna to provide a Rewards Card for people who shop there frequently. It could help defray some of the cost for their more loyal clients.

PROS: Great selection
CONS: $$$

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This is a dog's paradise: a pet supply store where they can go off-leash! Urban Fauna offers dog, cat, horse, bird, and fish supplies, as well as doggie daycare and grooming. The doggie daycare area has a separate area for small dogs, and you can drop off your pet for a full or half day, or by the hour. They always give thank-you gifts with your purchase, and are conveniently located in downtown Portland, so you can feel safe dropping off your pooch at a place where s/he can have fun while you do some shopping.

5
★★★★★

This is a dog's paradise: a pet supply store where they can go off-leash! Urban Fauna offers dog, cat, horse, bird, and fish supplies, as well as doggie daycare and grooming. The doggie daycare area has a separate area for small dogs, and you can drop off your pet for a full or half day, or by the hour. They always give thank-you gifts with your purchase, and are conveniently located in downtown Portland, so you can feel safe dropping off your pooch at a place where s/he can have fun while you do some shopping.

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Well I took my friend's poodle to get groomed here and when I picked her up she seemed traumatized. Couldn't wait to get out of there. The front desk lady seemed to be out of it when asking for payment. I had given her a check in the morning and she didn't really remember. The pooch didn't seem happy so I don't think she is going back there. So much for all the Pearl fufu!

PROS: Good location
CONS: Expensive

2
★★☆☆☆

Well I took my friend's poodle to get groomed here and when I picked her up she seemed traumatized. Couldn't wait to get out of there. The front desk lady seemed to be out of it when asking for payment. I had given her a check in the morning and she didn't really remember. The pooch didn't seem happy so I don't think she is going back there. So much for all the Pearl fufu!

PROS: Good location
CONS: Expensive

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Latest reviews from Citysearch.

.

This rating is for groomer named Terry only:

Oh Urban Fauna why did you hire this lady???? I went to Urban Fauna for years, I love their low key yet detail oriented vibe. Stephanie the old groomer was amazing- as is Katie who is still

6
★★★★★

This rating is for groomer named Terry only:

Oh Urban Fauna why did you hire this lady???? I went to Urban Fauna for years, I love their low key yet detail oriented vibe. Stephanie the old groomer was amazing- as is Katie who is still

.

Urban Fauna has moved to someplace on SW 10th

6
★★★★★

Urban Fauna has moved to someplace on SW 10th

.

I recently moved to Portland a few months ago and started scoping out dog grooming places. I have a mini schnauzer and he's a bit spoiled / nervous around new places. Therefore, I like to check the places out before dropping my dog off

6
★★★★★

I recently moved to Portland a few months ago and started scoping out dog grooming places. I have a mini schnauzer and he's a bit spoiled / nervous around new places. Therefore, I like to check the places out before dropping my dog off

.

My dog has been going to day care at Urban Fauna since he was a puppy. He is so excited to go in, he runs to the desk where he is usually greeted with kisses (and treats). It is so nice to take your dog someplace that love him as much as

6
★★★★★

My dog has been going to day care at Urban Fauna since he was a puppy. He is so excited to go in, he runs to the desk where he is usually greeted with kisses (and treats). It is so nice to take your dog someplace that love him as much as

.

We were interviewing different daycare facilities in the area.
You could tell the owner/staff we were speaking with did not trust our dog. She is shy (which is why we wanted to socialize her) and nervous; but has never snapped or bit at anybody. The owner had already made her decision though about our dog before she met her. Our dog looks like a mix between a shepherd and possibly an akita. This apparently was cause for distrust, even though a gigantic German shepherd came up and sniffed our dog while we were chatting; with no incident.
We got a bad vibe, and didn't feel the trust we need to leave our "kids" there. We did find another dog daycare facility in the Pearl though that has been GREAT with our dog. They are really a "star ?at the other place!

1
★☆☆☆☆

We were interviewing different daycare facilities in the area.
You could tell the owner/staff we were speaking with did not trust our dog. She is shy (which is why we wanted to socialize her) and nervous; but has never snapped or bit at anybody. The owner had already made her decision though about our dog before she met her. Our dog looks like a mix between a shepherd and possibly an akita. This apparently was cause for distrust, even though a gigantic German shepherd came up and sniffed our dog while we were chatting; with no incident.
We got a bad vibe, and didn't feel the trust we need to leave our "kids" there. We did find another dog daycare facility in the Pearl though that has been GREAT with our dog. They are really a "star ?at the other place!

Pros: Large retail store

Cons: Owner was a breed-isct

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Stuffy, uptight, holier than thou, rude, not willing to go above and beyond, more than willing to argue, untrained or staff with "just don't care" attitude.

Tried to take a $1,000,000,000,000,000 leash back with a receipt. They were wondering where the 2nd receipt was? Second receipt? They were so fast about wanting to say no, until we persisted. They searched the store for a person who remembered us. They finally found a person who remembered us. They went on to say that the person who checked us out that day had a reputation for not giving out 2nd receipts.

WTF?

Totally idiotic. Why the hell are you handing out 2 receipts? Why the hell aren't your staff trained? Why the hell are you so quick to argue and not believe the customer?

1
★☆☆☆☆

Stuffy, uptight, holier than thou, rude, not willing to go above and beyond, more than willing to argue, untrained or staff with "just don't care" attitude.

Tried to take a $1,000,000,000,000,000 leash back with a receipt. They were wondering where the 2nd receipt was? Second receipt? They were so fast about wanting to say no, until we persisted. They searched the store for a person who remembered us. They finally found a person who remembered us. They went on to say that the person who checked us out that day had a reputation for not giving out 2nd receipts.

WTF?

Totally idiotic. Why the hell are you handing out 2 receipts? Why the hell aren't your staff trained? Why the hell are you so quick to argue and not believe the customer?

Pros: Walking out and telling everyone how lousy it is

Cons: Customer Service, by far

.

My girlfriend and I have been taking our dog to Urban Fauna for a few years. We absolutely love the place. Most importantly, of course, is our dog, who is treated like a King when he is there. But Urban Fauna offers a lot of other things that we really like, including people who have taken the time to know us and our dog, a store that offers everything we need including a great selection of pet paraphanalia, and service that is exceptional. It is also nice to walk in to an enthusiastic greeting by whomever is working.

It is our dog's second home.

5
★★★★★

My girlfriend and I have been taking our dog to Urban Fauna for a few years. We absolutely love the place. Most importantly, of course, is our dog, who is treated like a King when he is there. But Urban Fauna offers a lot of other things that we really like, including people who have taken the time to know us and our dog, a store that offers everything we need including a great selection of pet paraphanalia, and service that is exceptional. It is also nice to walk in to an enthusiastic greeting by whomever is working.

It is our dog's second home.

Pros: Consistent High Quality Service, Very Convenient Location, Good Value

.

After experiencing a few doggie day cares in Portland, I finally found Urban Fauna. Not only is their staff and service outstanding, but they treat my most precious friend, my dog, like family. He is not just escorted into a room with a bunch of other dogs and left. He gets treats, hugs, walks and lots of attention. In talks with other "dog parents", we all agree that they really take the time to get to know our canine kids. And best of all, he comes home in the evening tired and happy! # Urban Fauna carries the most amazing selection of pet products a person could desire. And, if you can't find it, they will get it for you...quickly. #I own a Standard Poodle and am extremely picky about the way he is groomed. Again, the groomers at Urban Fauna understand what I want. Consequently, my dog is a major head-turner. And he knows it! #So...if you are like me and desire one place that takes care of all of your dog needs...doggie day care and grooming, as well as providing a veritable palace of products for dogs, cats, bunnies, birds (I also have a parrot and purchase his food and toys here) and more, Urban Fauna will take care of you. # Tell them The Spidermonkey sent you!

5
★★★★★

After experiencing a few doggie day cares in Portland, I finally found Urban Fauna. Not only is their staff and service outstanding, but they treat my most precious friend, my dog, like family. He is not just escorted into a room with a bunch of other dogs and left. He gets treats, hugs, walks and lots of attention. In talks with other "dog parents", we all agree that they really take the time to get to know our canine kids. And best of all, he comes home in the evening tired and happy! # Urban Fauna carries the most amazing selection of pet products a person could desire. And, if you can't find it, they will get it for you...quickly. #I own a Standard Poodle and am extremely picky about the way he is groomed. Again, the groomers at Urban Fauna understand what I want. Consequently, my dog is a major head-turner. And he knows it! #So...if you are like me and desire one place that takes care of all of your dog needs...doggie day care and grooming, as well as providing a veritable palace of products for dogs, cats, bunnies, birds (I also have a parrot and purchase his food and toys here) and more, Urban Fauna will take care of you. # Tell them The Spidermonkey sent you!

Pros: It is in a GREAT area where parking is never difficult. The most anyone will ever have to walk is a block or two.

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If you are in the Pearl District and need pet supplies, hop in your car and drive to Beaverton or Gresham or maybe even Hood River and you'll be finished with the transaction long before you'd get out the door here! Nice selection but HORRIBLE service. I stood in line along with 3 other people trying to pay for several minutes, while one clerk chatted away with a customer out on the floor and the other person working kept stocking shelves and never even acknowledged that there were customers in the store, much less a flock of people trying to give them money! When it was finally my turn at the register, I was treated like a major inconvenience. I was shopping in the area and wandered in to this establishment. Service was so bad it prompted me to look on this site and see if it was a random bad day or me or? I wish I'd checked here first - I wouldn't have gone there. I won't be back and couldn't reccomend anyone else bother either.

1
★☆☆☆☆

If you are in the Pearl District and need pet supplies, hop in your car and drive to Beaverton or Gresham or maybe even Hood River and you'll be finished with the transaction long before you'd get out the door here! Nice selection but HORRIBLE service. I stood in line along with 3 other people trying to pay for several minutes, while one clerk chatted away with a customer out on the floor and the other person working kept stocking shelves and never even acknowledged that there were customers in the store, much less a flock of people trying to give them money! When it was finally my turn at the register, I was treated like a major inconvenience. I was shopping in the area and wandered in to this establishment. Service was so bad it prompted me to look on this site and see if it was a random bad day or me or? I wish I'd checked here first - I wouldn't have gone there. I won't be back and couldn't reccomend anyone else bother either.

Pros: Large store, lots of variety.

Cons: Horrible, horrible customer service.

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I regularly take my yorkshire terrier to be groomed at Urban Fauna. It is the only groomer in downtown who actually does a thorough job. They always groom my dog exactly how I want him to be groomed and make him look great. The staff could be more friendly, but the owner is knowledgeable and is very helpful.

4
★★★★☆

I regularly take my yorkshire terrier to be groomed at Urban Fauna. It is the only groomer in downtown who actually does a thorough job. They always groom my dog exactly how I want him to be groomed and make him look great. The staff could be more friendly, but the owner is knowledgeable and is very helpful.

Pros: great product, location, good groomer

Cons: groomer is often booked weeks out

.

The retail side of this place is terrible. Being new to Portland with a broken foot I was forced to go there for all my dogs needs. The staff is nice but nobody seems to be working. Most of the time I don't know who is the staff. They charge sooooooooo much more than anywhere else I have bought Kong toys or Everlasting treats. Their mark up is high. Watch out for that.

2
★★☆☆☆

The retail side of this place is terrible. Being new to Portland with a broken foot I was forced to go there for all my dogs needs. The staff is nice but nobody seems to be working. Most of the time I don't know who is the staff. They charge sooooooooo much more than anywhere else I have bought Kong toys or Everlasting treats. Their mark up is high. Watch out for that.

Pros: Location

Cons: Prices

.

The only thing this place has going for it is location. When I come in with my dog to get groomed I seem to get slightly better service than when I come in to buy other types of pet supplies. I guess that must be because I'm spending more money. Several times I have come in there and never been greeted. I also have waited to get rung up for a long period of time while I see that employees and even the owner see me and no one comes by to even acknowledge me. I also have gotten my order rung up several times without even a hello or thank you. Even though it's the most convenient pet store to where I live, I'm just not going there any more.

1
★☆☆☆☆

The only thing this place has going for it is location. When I come in with my dog to get groomed I seem to get slightly better service than when I come in to buy other types of pet supplies. I guess that must be because I'm spending more money. Several times I have come in there and never been greeted. I also have waited to get rung up for a long period of time while I see that employees and even the owner see me and no one comes by to even acknowledge me. I also have gotten my order rung up several times without even a hello or thank you. Even though it's the most convenient pet store to where I live, I'm just not going there any more.

Pros: Location

Cons: unfriendly customer service

.

This place is so convenient for me since there aren't many pet supply stores in the pearl but I'd rather drive out to Beaverton than buy products here. If you must shop here, look at expiration dates on items. Yesterday I almost bought some cat digestive enzymes that expired in 2003! The only bottle they had that hadn't expired was already opened. I asked the owner and she said that she opened it to see if her dog would tolerate the enzymes and then put it back on the shelf. What kind of business is she running?? That is so unprofessional.

1
★☆☆☆☆

This place is so convenient for me since there aren't many pet supply stores in the pearl but I'd rather drive out to Beaverton than buy products here. If you must shop here, look at expiration dates on items. Yesterday I almost bought some cat digestive enzymes that expired in 2003! The only bottle they had that hadn't expired was already opened. I asked the owner and she said that she opened it to see if her dog would tolerate the enzymes and then put it back on the shelf. What kind of business is she running?? That is so unprofessional.

Pros: location

Cons: everything else

.

the manager is really a grump, tried to get answers to a few questions in the store and got the runaround. The grooming service is horrible, my dogs came home looking like they went through a tornado. Not on time when I went to pick them up and the groomer was extremely rude. Not recommended to anyone that wants good service and attention to detail.

1
★☆☆☆☆

the manager is really a grump, tried to get answers to a few questions in the store and got the runaround. The grooming service is horrible, my dogs came home looking like they went through a tornado. Not on time when I went to pick them up and the groomer was extremely rude. Not recommended to anyone that wants good service and attention to detail.

Pros: none

Cons: none

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I'm a big fan of their doggie daycare. I have an older, smaller dog and they have a special small/quiet dog area and they give him a senior citizen discount. The people who take care of all the dogs are as friendly and nice as can be and they are always happy to see my dog. They also have half-day rates if he just needs to have some socialization. He gets treats on his birthday and on other special days (which is silly but very nice). The play areas are inside, but everybody gets a little walk in the park across the street at mid-day. The manager is definitely kind of gruff and I can't speak to the grooming, but for just dropping my dog off for a day or afternoon is no problem at all and I always feel good about it.

4
★★★★☆

I'm a big fan of their doggie daycare. I have an older, smaller dog and they have a special small/quiet dog area and they give him a senior citizen discount. The people who take care of all the dogs are as friendly and nice as can be and they are always happy to see my dog. They also have half-day rates if he just needs to have some socialization. He gets treats on his birthday and on other special days (which is silly but very nice). The play areas are inside, but everybody gets a little walk in the park across the street at mid-day. The manager is definitely kind of gruff and I can't speak to the grooming, but for just dropping my dog off for a day or afternoon is no problem at all and I always feel good about it.

Pros: Good hours, great staff, convenient location

Cons: Cranky people in the store

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we have cockers and went in to the grooming area for grooming. When we picked up our dogs they had mats all through their fur. It took a trip to our vet and numerous hours combinh out their fur little by little. All in all it took 4 hours of combing to get their coat back to normal. Very rude manager there and when I called she was extremely rude on the phone.

1
★☆☆☆☆

we have cockers and went in to the grooming area for grooming. When we picked up our dogs they had mats all through their fur. It took a trip to our vet and numerous hours combinh out their fur little by little. All in all it took 4 hours of combing to get their coat back to normal. Very rude manager there and when I called she was extremely rude on the phone.

Cons: terrible service

.

We went in for a doggie daycare interview appt for our Lab. The employee who booked our appointment apparently made a mistake and put it in at a time that wasn't convenient. Although it wasn't our fault, the OWNER repeatedly told us how inconvenient our presence was, how busy she was, and made no attempts to hide her contempt over the whole thing. She spent three minutes with our dog, introducing her to other dogs in the daycare area, walked back out and declared our Lab "agressive". Our poor dog wasn't even in there long enough to figure out what the heck was going on or adjust to the stranger who was holding her leash! Then she said she would do us a "favor" by not charging for the interview...how hysterical considering the whole thing lasted less than 5 minutes (not counting the 20 minutes we spent waiting for her), she hadn't reviewed our application, played with our dog, talked with us in depth, and had never been anything but rude and condescending. Meanwhile, our dog is calmly checking out two other dogs milling around the store. Our dog's rejection had nothing to do with behavior, and everything to do with the owner's bad mood. And as far as being busy? One person picked up their dog and two people were shopping in the store (with three other employees on duty) while we were there. If the owner had NICELY explained the appt mix up, we would have gladly rescheduled. For the prices they charge, I expected a higher standard of service. This woman needs to check her snootiness. If it weren't for customers and their pets, she wouldn't have a business, so she might want to improve her customer service skills. Bottom line, I wouldn't pay a dime for this person to care for my dog!!!

1
★☆☆☆☆

We went in for a doggie daycare interview appt for our Lab. The employee who booked our appointment apparently made a mistake and put it in at a time that wasn't convenient. Although it wasn't our fault, the OWNER repeatedly told us how inconvenient our presence was, how busy she was, and made no attempts to hide her contempt over the whole thing. She spent three minutes with our dog, introducing her to other dogs in the daycare area, walked back out and declared our Lab "agressive". Our poor dog wasn't even in there long enough to figure out what the heck was going on or adjust to the stranger who was holding her leash! Then she said she would do us a "favor" by not charging for the interview...how hysterical considering the whole thing lasted less than 5 minutes (not counting the 20 minutes we spent waiting for her), she hadn't reviewed our application, played with our dog, talked with us in depth, and had never been anything but rude and condescending. Meanwhile, our dog is calmly checking out two other dogs milling around the store. Our dog's rejection had nothing to do with behavior, and everything to do with the owner's bad mood. And as far as being busy? One person picked up their dog and two people were shopping in the store (with three other employees on duty) while we were there. If the owner had NICELY explained the appt mix up, we would have gladly rescheduled. For the prices they charge, I expected a higher standard of service. This woman needs to check her snootiness. If it weren't for customers and their pets, she wouldn't have a business, so she might want to improve her customer service skills. Bottom line, I wouldn't pay a dime for this person to care for my dog!!!

Cons: Horrible attitude and customer service

.

You know that place where you come in and the person behind the counter is talking about her personal life on the phone? And you try to buy something and they sigh and roll their eyes at having to take your money and make change? Yeah. That's this place. What's the point in supporting the smaller businesses if they hire people who act like buying dog food there is an imposition?

1
★☆☆☆☆

You know that place where you come in and the person behind the counter is talking about her personal life on the phone? And you try to buy something and they sigh and roll their eyes at having to take your money and make change? Yeah. That's this place. What's the point in supporting the smaller businesses if they hire people who act like buying dog food there is an imposition?

.

I used to take me dog to get groomed regularly. One time I left him there and after a couple of hours I received no phone call letting me know that he was done. I called them and they said they had'nt even started yet. I gave it some more time when I called back and the joke of a manager was very rude to me. She said that they would call when my dog was done. After eight hours my husband and I went to go pick him up and he was finished hours before and they lied to me. The whole time he had to relieve himself and was not able to. The second we took him outside he let it all out on the sidewalk. All of it.

1
★☆☆☆☆

I used to take me dog to get groomed regularly. One time I left him there and after a couple of hours I received no phone call letting me know that he was done. I called them and they said they had'nt even started yet. I gave it some more time when I called back and the joke of a manager was very rude to me. She said that they would call when my dog was done. After eight hours my husband and I went to go pick him up and he was finished hours before and they lied to me. The whole time he had to relieve himself and was not able to. The second we took him outside he let it all out on the sidewalk. All of it.

Pros: They have a nice store

Cons: Bad service from the groomers and manager

.

These people are so rude, they actually act like they are doing you a favor for booking a grooming appt. They forgot it's the customer who pays, without us there will be no business for them! I will NEVER call them again!

2
★★☆☆☆

These people are so rude, they actually act like they are doing you a favor for booking a grooming appt. They forgot it's the customer who pays, without us there will be no business for them! I will NEVER call them again!

Pros: location

Cons: bad staff

.

Hey, if you work downtown, and your pet shopping is limited to your lunch hour, this is the place. All the best food brands are represented, helpful accesories, and hella cute odds and ends abound.

4
★★★★☆

Hey, if you work downtown, and your pet shopping is limited to your lunch hour, this is the place. All the best food brands are represented, helpful accesories, and hella cute odds and ends abound.

Pros: location, location, selection

.

The selection is still high quality with lots of variety. My first impressions were negative, due to rude, snooty service. In recent trips, the employees have become increasingly helpful and friendly. Despite my first impressions, they have become my pet store of choice.

4
★★★★☆

The selection is still high quality with lots of variety. My first impressions were negative, due to rude, snooty service. In recent trips, the employees have become increasingly helpful and friendly. Despite my first impressions, they have become my pet store of choice.

Pros: Good Selection, Good Quality

Cons: Service varies

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