Blue Heron Bicycles

★★★★☆
  • 877 E 13th Ave

    Eugene, OR 97401

    Map & Directions
  • 541-343-2488

About Blue Heron Bicycles

Hours
Sun 12pm-5pm, Mon-Fri 9am-5:30pm, Sat 9am-5pm

Transportation & Storage

Transportation & Storage
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I went there to get a tire replaced. After said replacement, the same tire blew out after casually riding five miles on city streets. I called to ask them if they would replace it, since obviously they serviced it poorly. They made no offers, didn't apologize, and basically said that I could pay the full fee again if I wanted service. Unbelievable. I live a few blocks away and will never go back. Imagine if Les Schwab treated customers like that,

1
★☆☆☆☆

I went there to get a tire replaced. After said replacement, the same tire blew out after casually riding five miles on city streets. I called to ask them if they would replace it, since obviously they serviced it poorly. They made no offers, didn't apologize, and basically said that I could pay the full fee again if I wanted service. Unbelievable. I live a few blocks away and will never go back. Imagine if Les Schwab treated customers like that,

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Wonderful rental bikes. Staff was awesome setting us up with Redline touring bikes for our week long ride along the Oregon Coast. Attention to detail and smiles when we came in.
Rental rates very reasonable. Cheaper than bringing our less touring type bikes.

5
★★★★★

Wonderful rental bikes. Staff was awesome setting us up with Redline touring bikes for our week long ride along the Oregon Coast. Attention to detail and smiles when we came in.
Rental rates very reasonable. Cheaper than bringing our less touring type bikes.

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I recently started school at UO and bought an old, run-down bike to get around. I've taken it into the store three times for repairs/maintenance, and every time they've (a) done a great job on what I asked for, and (b) taken care of at least one or two other small problems free of charge. Its prices are the best I've found, I almost always get my bike back the same hour I leave it with them, and it's a family run operation. By far the best shop I've found in Eugene.

5
★★★★★

I recently started school at UO and bought an old, run-down bike to get around. I've taken it into the store three times for repairs/maintenance, and every time they've (a) done a great job on what I asked for, and (b) taken care of at least one or two other small problems free of charge. Its prices are the best I've found, I almost always get my bike back the same hour I leave it with them, and it's a family run operation. By far the best shop I've found in Eugene.

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"hardly any room" must not go often. They have expanded and the store look amazing. Same great, helpful and cheery staff in a new bright and spacious environment. The owner is a really nice lady that will help you pick the bike that is best for you taking into account all of your needs. She isn't just trying to sell, like at some shops like Collins and Hutches, where I felt like an animal being preyed on. The rest of the staff is very knowledgeable and they are so quick with repairs. Every time I have taken my bike, that I got from Blue Heron, back for maintenance or repairs I have gotten it back in the same day, usually in the same hour. This store is truly above the competition.

5
★★★★★

"hardly any room" must not go often. They have expanded and the store look amazing. Same great, helpful and cheery staff in a new bright and spacious environment. The owner is a really nice lady that will help you pick the bike that is best for you taking into account all of your needs. She isn't just trying to sell, like at some shops like Collins and Hutches, where I felt like an animal being preyed on. The rest of the staff is very knowledgeable and they are so quick with repairs. Every time I have taken my bike, that I got from Blue Heron, back for maintenance or repairs I have gotten it back in the same day, usually in the same hour. This store is truly above the competition.

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I had a handcart with flat wheels that were difficult to inflate. The staff at Blue Heron were not only willing to help me, but were very friendly and did it at considerable effort for no charge.

5
★★★★★

I had a handcart with flat wheels that were difficult to inflate. The staff at Blue Heron were not only willing to help me, but were very friendly and did it at considerable effort for no charge.

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I went to Blue Heron with my boyfriend to get his bike fixed, and I was amazed at how friendly and helpful the staff was. They told him which parts to get and then helped him fix it witht heir tools at no cost.

5
★★★★★

I went to Blue Heron with my boyfriend to get his bike fixed, and I was amazed at how friendly and helpful the staff was. They told him which parts to get and then helped him fix it witht heir tools at no cost.

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The staff here was helpful in explaining the features of different bikes. But there is hardly any room in the store and the bikes are crammed together making it difficult to shop.

3
★★★☆☆

The staff here was helpful in explaining the features of different bikes. But there is hardly any room in the store and the bikes are crammed together making it difficult to shop.

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