This is my opinion, but I felt like I was worked over and I really care and try to take great care of my teeth.
Also they keep sending bills when I was on a payment plan.....
The Dr. found 14 fillings he needed to do. 2 were larger and we did and the rest were "Smaller ones". Well I let him do 6 and my mouth hurt more than usual and I always felt rushed.
* I had a cleaning on my treatment plan. it fell off and I had to ask a second time for it to be added. I was told by this dentist first that he only recommended cleanings for presentations etc.. and my mouth was in poor shape and I would be in pain. Than he said he didnt recommend one because my old fillings would fall out and I would be in pain. Well I saw 3 other dentists and all of them said I should have a cleaning immediately.
* Now I know he uses technology, but I am not sure if you should drill everything you see? The other 2 dentists recommended half of the additional 8 fillings to go. One guy was looking at a tooth for 5 minutes and said he couldnt see anything.
* Also small fillings/cavities?...whatever, he did large white ones and said oh maybe 5 years they last. Well than maybe im lucky to get one re filled and not need a crown within 10 years? Wish I knew this before he did any work because I am happier with my new dentist. Also things seemed rushed.
* Had to go for adjustments both times. Second time he found an extra piece of composite his work. Always felt rushed.
* Kept showing the bad teeth with old metal fillings (2 of them) and he kept using them as an example to represent the rest of my mouth.
* For the teeth my new dentist is not putting a filling in, I am curious to how long they will last. I tend to think longer than the ones that were worked on by Gentech.
* Also cleanings do not cost as much as fillings.... heard of additional bad experiences with a couple of different dentists there.
I hadn't been to the dentist in over a year and was a little nervous about going but they made me feel very comfortable. The receptionist is kind of an airhead but Dr. Elson is great! He did xrays and caught a problem early and I am so thankful! They are all very nice and courteous. Gentech is a great place!
Before becoming a patient of Gentech Hillsboro I had traumitizing experiences with dentists and was terrified of receiving dental treatments. It is now nearly 10 years that I have been going to Gentech Hillsboro without fail nor fear. Thanks to the patience and excellent care I receive from both Doctor Justin Elson who has the patience of an angel with fingers as light as feathers and my wonderful dental hygienist Yelena Gofman who not only keeps my teeth and gums as healthy as possible, she has also helped me overcome my previous terror of dental cleanings. Everyone at Gentech Hillsboro make the experience warm and inviting. It is now a joy to receive my dental care. THANK YOU! You are the greatest!
I just want to give a shout out to Gentech Dentist in Hillsboro. I have been a customer since 2004 and have had nothing but the best experiences. I remember the first time I ran into an issue with billing thru my insurance company that was not their fault, but Rachel was extremely accommodating earned my satisfaction by offering a very benevolent solution quickly. I was very pleased. As a result I have continued to be a Gentech patient ever since and I have found Dr. Terry to be very knowledgeable and skillful with his diagnosis and treatment as well as very personable. Since then, there has only been one other time I had an issue with insurance payments, and Rachel came thru once again with a solution that was most agreeable to me.
I have found all of their staff all the way from front desk to the assistants to back office, to be very upbeat, friendly, accommodating and personable.
I would strongly recommend Gentech Dentist in Hillsboro to any family member or friend. I'm certain you will not be disappointed.
ALL OF THESE REVIEWS WERE WRITTEN ON THE SAME DAY by registered users who only wrote one review which was about Gentech..it seems very suspicious. And I don't trust companies that do this.
I live right down the street from this office,. I think it is great that I can walk over there to get a cleaning done. They also have the Orenco Station max stop right there. They are located in a great little area right in the Hillsboro area. I would and will be recommending this office to all of my neighbors!
Pros: Great location
You could say that because of past dental experiences, that I had developed a bit of dental phobia for a while. Once I started going to this dental office, it was like all of my dental fears went away. The staff is great with people like me who haven't had the best treatment in the past. They expalin everything in depth with you and make you feel very comfortable about being in the chair and having work done. I will never go anywhere else.
I never liked the way my teeth looked until I went to this dental office. I feel like they have completely revamped the way my teeth look. I actually have the confidence to show my ""Pearly Whites"" now when I smile.
I just wanted to thank the Gentech Dentist Staff. Everyone there is very caring and understaning. My family and I couldn't be happier about coming to you for all of our cleanings and other dental needs. We have recommended you to all of our extended family in the area and our friends. Keep up the great work!
I moved to Hillsboro recently and a friend recommended Gentech Dentist. I have always hated going to the dentist, and because I put it off for so long, I was way overdue for a root canal. I've never had a root canal before and was really nervous about the pain. Dr. Elson immediately put me at ease. He has a very warm and friendly demeanor. He explained the process of the root canal well, and I felt much more comfortable than when I walked in. I didn't experience any pain during the procedure, and Dr. Elson insured that I would be comfortable in the days following. Because of the success of my root canal, I felt confident that I could have my very sensitive teeth whitened in the office without too much discomfort. Dr. Elson and his hygienist made sure that I was comfortable throughout the process. My whiter smile looks wonderful! I also had a cleaning done in this office, and again, felt like I was being well cared for the whole time. The office is really nice. Everything looks really new and clean, and they have great magazines, which we all know makes for a better waiting room! The staff is always friendly, and the location is perfect for where I live. I definitely recommend this dentist!
Pros: Friendly staff, attractive office, great location
The Hillsboro Gentech is awesome with children. My five year old son actually has fun going to get his teeth cleaned. Of course he does get a prize before we leave, but he has fun doing the x rays, using the ""Super straw"", and talking to the dentist and his assistants. In the waiting room there are coloring books and toys for him to play. They also have movies for kids to watch. All of the employees are so good with kids. I highly recommend taking children to this office.
Pros: They know what they are doing when it comes to children!
I dreaded going to this dentist with my toothache and I put it off as long as I could. But, your people treated my so nice and it wasn?t as bad as I thought it would be. Also, thank you so much for helping me to understand my insurance policy. I especially appreciated the flexibility in making payments. Even though I was a little overwhelmed at first with what needed to be done, your compassionate employees helped me understand my options, and worked with me so that I could pay over time and still get my dental work done! I will never put it off again. You have made me a customer for life.
Pros: Payment options available
I can't believe the warm and friendly service I got at Gentech. Dr. Elson and Dr. Reese were terrific with both my kids, and they now just love to go to the dentist! My son even insists that he didn't get a shot before fixing his tooth, but he really did - it was that painless for him! Their staff is very friendly, and they are always helping me to find time that works around my schedule, and where we can coordinate visits between both doctors. Thank you for being so flexible!
Pros: Great with my kids!
My friend recommended Gentech to my husband and I. We were both glad he did, because we were new in the area and usually it takes time to find a place you are comfortable at. Our first visit was enough to convince us that we had found the right doctor and office. Dr. Elson was very professional and friendly, his employees were also very professional, kind and put us at ease.
I have been a patient of this dental clinic for a little over a year, and am nothing but pleased with all of the wonderful service that I recieve. They really know what they are doing! The girls in the front are very nice and always have smiles on their faces. I see Dr. Elson for my treatment. He is a very nice, down to earth guy. His assistants are great too. It seems to me that they really like to get to know their patients which is why I enjoy going there. They do exactly what they advertise, they make it ""All About You""!
On a weekend I broke my front tooth chewing ice. I was so relieved Dr. Barghouti was able to see me first thing on the following Monday morning. The tooth looked great and I could not tell that I had a filling done at all. The other thing is that Dr. Barghouti gave a shot that I did not feel, thank goodness. The staff treated my problem like they really knew what I was going through.
They definitely know what they are doing. They have answered all my question and given me eye opening more about the dental health. Now i brush and floss three times a day, it is part of my habit to keep my self in good health. The videos the assistant showed during the time she was developing my films and my dentist diagnosing my teeth, was my turning point to have a better healthier teeth and smile.
Pros: Great people and cool videos
I called in for an emergency visit and they got me in same day i called. I was amazed how fast i got in! Not only that they were able to fix the tooth ache same day, HOW GREAT IS THAT!! I've been recommending my friends and family of the wonderful service of gentech dentist. Staff, assistant and dentist are great.
Pros: everything: clean office, great dentist, assistant and front office!!
Nice clean office. Friendly receptionist greets me every time I come in for my appointments. I like Dr. Terry and his staff. I always recommend this office to all my friends and family that need to see the dentist. The staff also helped me bill my insurance and answered all of my questions.
I am currently a dental hygiene student at Pacific University. I went to Gentech Dentist after getting my own exam at school, and they saw I had a cavity. I came in and saw Dr. Barghouti who was very fun and personable. Even though the front desk gal said that she couldn't promise that there would be anything done about my cavity at my first visit, Dr. Barghouti had the extra time, and took care of it immediately! I am very impressed at how well-trained the entire staff is, and that I had such a good time meeting them all. I hope that once I graduate, they will have a job opening at one of their offices because I would like to be a part of this friendly, customer service oriented team. All of their patients (including myself) are very lucky to have such a caring team to look after them. Thank you, Dr. Barghouti!
Pros: Positive, friendly staff
Cons: Parking can get hectic at times
I have been coming to this office for over a year now and have always had good experiences. I look forward to getting my teeth clean and the hygienist ""Lena"" is very thorough and gentle. I plan on bringing my baby to this office when he is old enough.
Pros: Great with TLC.
Cons: nothing yet.
I went in to see Dr. Elson for my first visit, and was really nervous. He was very nice to me, and told me everything that was going to happen before he did it. It was the same with the procedures that he did, too. On some of the longer visits, I got cold, and his assistant offered me a blanket to keep me warm. I have had such terrific, consistant experiences with Dr. Elson, that eventually I no longer needed to take something for my anxiety before coming to see him. He is very kind and gentle, and I recommend him to all of my friends.
Great office, my son gets his teeth clean here after my brother referred us here. The assistant is so nice and very friendly . I was amazed when he completed his cleaning without a fight. He had a few cavities and they were able to complete it without nitrous. They work like magic!! Outstanding service!
Pros: Amazing service!!! : )
I've been coming to Dr. Reese since December for my son's braces, and I am so impressed. He and his assistants have been very friendly and treated me as family at Gentech. Recently, my son had a bracket break off when he bit into a crunchy pizza crust, which left the wire poking his cheek. I called Gentech that evening to tell them what happened (I couldn't believe they were still open at 6:40pm!) and the girl who answered was kind enough to fit us into their schedule the very next time Dr. Reese was in. We came in expecting to have to wait, since we were an emergency, but the ortho assistant came out and got my son right on time and they had it fixed in under 15 minutes! I'm so happy with them, I'll be sending my two daughters to see Dr. Reese and his team this summer.
Pros: kind, gentle, professional, thorough
Cons: I wish I would have had my braces done here instead!
First of all, when I came to Gentech for my first appointment, I was pretty nervous. Once I walked in, though, I didn't feel like I was even in a dental office. It didn't look or smell like one - it was really comfy, super clean, and the receptionist greeted me with this huge smile and offered me coffee - I felt relaxed right away. While filling out my papers, the orthodontic assistant invited me back - again with a huge smile that made me feel like they wanted me there. I talked to a friend who said I should ask for a ""board certified"" orthodontist since they're supposed to be the best, so I went to braces,com and found that Dr. Reese is one. Now, I've heard that you don't usually see the actual orthodontist a lot when you get braces, but I wasn't in the chair 2 minutes until Dr. Reese came in to greet me. They actually ran on time and still didn't seem to rush through the exam at all. They took an x-ray and pictures, then the orthodontist measured a bunch of things. Dr. Reese took time to explain the problems with my teeth and how he could fix them. I felt bad for asking a lot of questions, but he just kept answering them with a smile like I was the only one in the office to see him. Their team really seemed to get along and work well together. Since that first visit, I've only had six adjustments so far and I can't believe how much better my teeth look! My teeth moved fast and were only sore for 1 or 2 days after tightenings. Dr. Reese comes in and actually sees me for each visit! I get to brush my teeth with the wires out - which I love! - and they give you a bunch of wax and stuff to keep your braces clean and comfy. They even took my wires out so I could get my cleaning done in the same office! His assistants, Sara and Kat, are so nice and really careful to be gentle with my teeth and make sure I am comfortable before I leave. I'm so glad I came to Gentech Dentist for my braces - I seriously couldn't ask for anything more, and I'm pretty picky!
Pros: Very friendly, Knowledgable, On-Time, Right Price, Clear Braces
Cons: Braces hurt for 1-2 days, but that's expected.
When I went to get my teeth checked the staff was very knowledgable about my dental insurance. i really appreciated that . i was able to get my teeth cleaned right away.\r
I have three kids and Dr.Terry did treatment for them he was awsome. They have always complained about dentist. He was patient and Kind.
I Love that this office got me in right away and was able to do all the work and cleaning teeth done fast. other offices made me wait months for a cleaning. Keep up the good work.
I came to the Hillsboro Gentech and had all four of my wisdom teeth removed. The doctor said my teeth were deep in my jaw bone and these were not easy to get out. I was relieved that the doctor was so gentle and quick. Even though I had this surgery in the morning I was feeling back to my self by that night. I had a great experience and even went back to get my teeth cleaned later.
Pros: Good dental experience.
I would highly recommend this dental office to all my family and friends. They are very attentive to your needs. i have a fear of dental tx and Dr.Terry helped my overcome that with his gentle and caring bed side manners. His assisants are really smart and sweet.
My Experience with the Gentech staff was excellente . i was treated like a queen. I went in to get my teeth whitened and i love the results. People complement my smile all the time .Thanks Gentech
I received excellent care from the doctors and very courteous service from staff. I would definitely consider this to be my primary dental office. Thank You!
Pros: All services received.
Cons: Nothing comes to mind.
These guys are terrific! My smile is so great now, and I have nothing to feel self-conscious about anymore! The doctor was friendly and listened to what my concerns were. And, he didn't make me feel bad or lecture me, either. All the assistants were friendly and helped me with any of my questions, as did the gals who checked me in. The hygienist was so gentle, I didn't even feel it when she checked my gums! All around, these folks are the best! I can't imagine going anywhere else.
How many people can actually say that they LOVE their dentist office? The Hillsboro Gentech is hands down, the best dental office that I have ever been to. The entire staff is very friendly and there to make sure that you have the best customer service expirience that you can while in their office, and that you recieve the best treatment.. They explain everything to you so that you really feel compfortable with whatever kind of treatment you need to go through. Keep up the great work guys!!!
The Ortho team at this office is great. they have helped me get the awsome smile i was wanting. Thanks Dr.Reese, Sarah and Kat. :)
I like coming to Gentech, because they are always nice and helpful. Dr. Barghouti is a really funny person, which takes the edge off of coming to the doctor. I like to ask a lot of questions and they never make me feel stupid. I like to learn and Dr. Barghouti has taught me a few things about dental health that are really interesting. I guess what is comes down to is that they have always taken care of me and for that reason I like going to their dental office.
Gentech is a great dental office all around. I was happy with all the services I received from the exam with the doctor, teeth cleaning and the way I was treated by all the office staff. I brought my 3 year old daughter in for her first visit at Gentech. She could not stop talking about how much fun she had at her appointment and asked when she could go back. I will be recommending this office to all my family, friends and co-workers.
Pros: great with adults and children
Gentech did exactly what I was looking for..... I been seeking a dental office that could relate to my needs in the kind of smile that I wanted. The dentist I saw had recommended to do a study model of my teeth first so he can tell me on what he thinks will and will not work out. I thought that was awesome, most other office just wanted to push me to schedule so they can get their money, not with these guys, they took me through step by step. I got what I wanted at the end, all the expense was worth the outcome, I left with a Brilliant Smile! :-)
Pros: Awesome Everything!
i use to not have confident smiling or talking to people. Gentech Dentist helped me get my smile back. I love the painless procedure, great staff and clean office.
Pros: Every one is so friendly and outgoing!!
Being a college student away from home, Gentech Dentist was very friendly and easy to work with for a first-timer. They recommended me to a great surgeon for wisdom teeth removal and were really great about following up. Gentech dentist cares about their customers, and they are a really great place to go to feel safe!
Pros: Friendly service
Cons: No parking
I first came to this office, because I broke off my front tooth. I was self conscience about my smile and did not want my first impression with people to be that I was an unkempt hill-billy. I was very pleased that the doctor fixed my tooth on my first visit. I also appreciated he took in to consideration that this broken front tooth was an emergency to me! The doctor gave a gentle shot and after he was done I could not tell that my tooth had ever been broken. Now, I have a new dentist and will continue to go to this office for all my other dental needs.
Pros: Helps emergency patients
I usually get to any one of my appointments I have a little early as a courteous. As I was waiting in the waiting area, Gentech had a video playing; I was impressed and couldn't believe some of the cosmetic things I was seeing. Some things I saw, like enlarging a tooth or changing the tooth structure, fascinated me. The front gal, probably noticed how I was so into the video, despite the commotions that was going on, she took a brief moment to explain to me of what I was seeing. I knew then that this is an office all about educating their patients and letting them know some of the impossibilities can be possible to be done.
If you are like me and work from 8-5pm, Mon-Fridays, having any Dr's appointment would be impossible. I would strongly suggest Gentech Dentist. They open as early as 7:00 am till 7:00 pm and even open on Fridays. It works out perfect for me. I can get treatment done before work or after work, without taking away from my weekends (my only free time). Besides the hours, the whole atmosphere and experience is one of a kind. The staff and the Docs are friendly and they always have freshly brewed coffee for you!
Pros: Hours and Staff are uniquely friendly
My favorite thing about coming to Gentech Dentist is getting my teeth cleaned. I have been coming to this office for a few years and I get my teeth cleaned and an exam with the doctor every 6 months. I am lucky to have had good luck with my teeth and have not needed any fillings or more extensive type things. I am greeted with a smile by the receptionist every time I come in, the hygienist is always thorough and gentle plus the dentist is a down to earth kind of guy. I like this office and have recommended it to people more time than I can remember.
I came to this Office wanting Braces. This was a second opion for me. The Orthodontist and his staff make you feel welcome, and they do not talk to you like you are stupid. I had so many questions for him and his assistants. My one hour appointment turned into a 3 hour appointment with the Orthodontist answering any and all of my questions. They took an x-ray free of charge. Offered me magazines, something to drink, and even a blanket when I was cold. The front office was very nice. They informed me that I needed to be there early to fill out paper work. I figured that this was going to be a long process, it was nice and easy, they were ready for me when I got there and the paper work took less than 5 minutes to do. They make sure you leave very well informed instead of like the other places where you leave asking your self ""what just happened?"" Even he and one of his assistants have braces, making me feel better about being an adult with braces. They Offer you intrest free payment options and their prices are pretty good. I would recommend this office to any and all of my friends and family that are thinking about getting braces. And if the Orthodontist and his team treat me as well as this I can only imagine how the General Dentist and his staff are....
Pros: Make you feel welcome
I enjoyed the promptness of all my appointments. I didn't have any discomfort durring or after my visits. I appreiciated the cleanliness of the office and how nice the whole staff was. The Hillsboro office is in a very convinient location, with the Orenco Station max stop right down the street. I don't have to worry about parking.
Gentech Hillsboro has been my regular dentist since I moved here from Maryland. My dentist, his assistants and employees, definitely cater to my dental needs. I could not ask for more in a dental office! They make my dental visit fun and interesting every time. They always make me laugh and feel relax while in the chair and that is without nitrous. AMAZING!!!