Connecting Point Computer Centers

★★★★☆
  • 545 Stevens St Suite 114

    Medford, OR 97504

    Map & Directions
  • 541-773-9861

Computer & Internet Services

Computer & Internet Services
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I brought my iPod in to these guys a few months ago that I was unable to sync to my computer. The techs at Apple were completly unable to help me. All I had to do was stop by and they fixed me right up! I was ready to shell out another $350 for a new one but they restored it for nothing! I have not had a problem since. I'm a very happy customer.

5
★★★★★

I brought my iPod in to these guys a few months ago that I was unable to sync to my computer. The techs at Apple were completly unable to help me. All I had to do was stop by and they fixed me right up! I was ready to shell out another $350 for a new one but they restored it for nothing! I have not had a problem since. I'm a very happy customer.

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Like many others have noted, this place utilizes deceptive practices and provides exceptionally poor service (mostly because unqualified and underpaid techs. No good tech wants to work for what they pay and how they treat their employees). They stock is outdated, and customer service would be better off as non-existent.

1
★☆☆☆☆

Like many others have noted, this place utilizes deceptive practices and provides exceptionally poor service (mostly because unqualified and underpaid techs. No good tech wants to work for what they pay and how they treat their employees). They stock is outdated, and customer service would be better off as non-existent.

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We were delighted! Alex Norelius was the right tech person to be sent to our home. He made us want to be a a computer techie!
Well, Maybe!
Alex was professional in everyway, he explained what he was doing, not just installing the hardware or pressing buttons. He communicated what he was doing as he was doing it, and most of all he explained in layman's terms why and what he was doing. He made us feel very comfortable instead of just staring at us or talking in computer terms we have no knowledge of.
As for us "old fold', Alex was the right choice. Us 'old folk' do NOT want to screw things up with our toy computers(and at the moment-our recent purchase was just that-a plaything to write letters and go on the internet), and we much rather have a professional do what they do best; in helping us with our computer needs.
Once again, Thank you for keeping Alex on your staff, he was delightful and we will be asking for his services in the future; we will be needing it!

5
★★★★★

We were delighted! Alex Norelius was the right tech person to be sent to our home. He made us want to be a a computer techie!
Well, Maybe!
Alex was professional in everyway, he explained what he was doing, not just installing the hardware or pressing buttons. He communicated what he was doing as he was doing it, and most of all he explained in layman's terms why and what he was doing. He made us feel very comfortable instead of just staring at us or talking in computer terms we have no knowledge of.
As for us "old fold', Alex was the right choice. Us 'old folk' do NOT want to screw things up with our toy computers(and at the moment-our recent purchase was just that-a plaything to write letters and go on the internet), and we much rather have a professional do what they do best; in helping us with our computer needs.
Once again, Thank you for keeping Alex on your staff, he was delightful and we will be asking for his services in the future; we will be needing it!

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0 out of 1 people found this review helpful.

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I have been one of your telephone clients who becomes frazzled when my computer (mac Mini) freezes up. My thanks to you is about your patience and calmness when talking me through procedures. Last time you helped me, I offered cookies!

3
★★★★★

I have been one of your telephone clients who becomes frazzled when my computer (mac Mini) freezes up. My thanks to you is about your patience and calmness when talking me through procedures. Last time you helped me, I offered cookies!

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These guys lie and try to sell you stuff that you don't need. Not even the right product at that. Poor knowledge but good hassling skills. Don't go there.

1
★☆☆☆☆

These guys lie and try to sell you stuff that you don't need. Not even the right product at that. Poor knowledge but good hassling skills. Don't go there.

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1 out of 1 people found this review helpful.

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I'd like to disagree with Sharon's implications. Of course I could not know what experience she had at Connecting Point. However, I have been going there on/off for 4 years, as has the friend who recommended it to me. My experience has been that they are extraordinarily concerned about good service. Moreover, during that 4 year period, I found THE SAME PEOPLE working there. Not a bad sign IMHO.

4
★★★★☆

I'd like to disagree with Sharon's implications. Of course I could not know what experience she had at Connecting Point. However, I have been going there on/off for 4 years, as has the friend who recommended it to me. My experience has been that they are extraordinarily concerned about good service. Moreover, during that 4 year period, I found THE SAME PEOPLE working there. Not a bad sign IMHO.

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0 out of 2 people found this review helpful.

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Sharp stick in the eye or do business with this company??Bring on the sharp stick.. Found them to be extremely rude and really not interested in doing business unless your coming in to spend big bucks...I spend my money somewhere that wants my business.

1
★☆☆☆☆

Sharp stick in the eye or do business with this company??Bring on the sharp stick.. Found them to be extremely rude and really not interested in doing business unless your coming in to spend big bucks...I spend my money somewhere that wants my business.

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2 out of 2 people found this review helpful.

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I went to Connecting Point shortly after Christmas '06. This was actually the third store I went to. The first 2 didn't have anything in stock. Connecting Point not only had what I needed in stock, but their sales rep was wonderfully helpful and informative.

5
★★★★★

I went to Connecting Point shortly after Christmas '06. This was actually the third store I went to. The first 2 didn't have anything in stock. Connecting Point not only had what I needed in stock, but their sales rep was wonderfully helpful and informative.

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0 out of 2 people found this review helpful.

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This store has a good selection of computer parts and programs. Their prices are not able to compete with online, but if you choose to support local businesses or need a part quickly this is a great place to go. The staff is very helpful and really know their product. They will patiently explain the items and find the program or part best suited for your needs.

3
★★★☆☆

This store has a good selection of computer parts and programs. Their prices are not able to compete with online, but if you choose to support local businesses or need a part quickly this is a great place to go. The staff is very helpful and really know their product. They will patiently explain the items and find the program or part best suited for your needs.

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0 out of 1 people found this review helpful.

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Connecting point has everything that you could possibly want and everything for macs, but some items can be expensive. they are very helpful in helping you picking out items. Great customer service and selection. Also can repair your machine easily. If you have a mac, then connecting point is greatly recommended. Great people for your computer needs.

4
★★★★☆

Connecting point has everything that you could possibly want and everything for macs, but some items can be expensive. they are very helpful in helping you picking out items. Great customer service and selection. Also can repair your machine easily. If you have a mac, then connecting point is greatly recommended. Great people for your computer needs.

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0 out of 1 people found this review helpful.

 

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