Red Robin Gourmet Burgers

★★★★☆
  • 3760 Center St NE

    Salem, OR 97301

    Map & Directions
  • 503-362-9666

About Red Robin Gourmet Burgers

Hours
Sun-Thu 11am-10pm, Fri-Sat 11am-11pm

Food

Food
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My date and I were seated and waited about 20 minutes before the waiter arrived to take our order. After another 30 minutes the waiter stopped to say that he forgot to input our order for the kitchen and that he put a rush on our order now. Another 15 minutes and he brought out our food. The food looked like it had been thrown together last minute and my date's order was not even what she had originally ordered (she has health related dietary restrictions). When I drew the waiter's attention to these oversights, he had to go talk to his manager about it. I shared my food with my date because we were starving and late for our movie. The waiter returned and offered to provide free dessert due to all of the delays and errors with our order. I let him know that we didn't have time for dessert and would appreciate if they could comp part of the meal instead and bring the final bill right away. After about 15 minutes, the manager came out and tried to talk us into staying longer for dessert. I asked again for the bill and we got up to leave. Red Robin sure knows how to not listen to customers and how to spoil a date.

0
★☆☆☆☆

My date and I were seated and waited about 20 minutes before the waiter arrived to take our order. After another 30 minutes the waiter stopped to say that he forgot to input our order for the kitchen and that he put a rush on our order now. Another 15 minutes and he brought out our food. The food looked like it had been thrown together last minute and my date's order was not even what she had originally ordered (she has health related dietary restrictions). When I drew the waiter's attention to these oversights, he had to go talk to his manager about it. I shared my food with my date because we were starving and late for our movie. The waiter returned and offered to provide free dessert due to all of the delays and errors with our order. I let him know that we didn't have time for dessert and would appreciate if they could comp part of the meal instead and bring the final bill right away. After about 15 minutes, the manager came out and tried to talk us into staying longer for dessert. I asked again for the bill and we got up to leave. Red Robin sure knows how to not listen to customers and how to spoil a date.

Cons: Slow, unattentive service, don't go here for dates or business meetings

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Don't get me wrong, I love Red Robin. The fries are amazing, and they don't stop coming. Burgers are excellent, although a little high priced. The problem with the Salem location is the service. They tend to be slower than other locations, and the servers are usually rude. This is a consistant problem. The food keeps me coming back, but I'd rather drive to Albany or another location unless I have time and patience.

2
★★★★☆

Don't get me wrong, I love Red Robin. The fries are amazing, and they don't stop coming. Burgers are excellent, although a little high priced. The problem with the Salem location is the service. They tend to be slower than other locations, and the servers are usually rude. This is a consistant problem. The food keeps me coming back, but I'd rather drive to Albany or another location unless I have time and patience.

Pros: Great food

Cons: Poor Service

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Love Red Red Robin for its easy get in and get out service. This Salem location is consistently not the greatest on the service side. Plan for more time if you choose to eat at this Red Robin. Tried to inform management of my issues....but no one working at the restaurant even knows who the General Manager is. (I asked 3 different Staff members.)

When in Salem I would recommend making another choice to keep your day on a positive note.

1
★★★☆☆

Love Red Red Robin for its easy get in and get out service. This Salem location is consistently not the greatest on the service side. Plan for more time if you choose to eat at this Red Robin. Tried to inform management of my issues....but no one working at the restaurant even knows who the General Manager is. (I asked 3 different Staff members.)

When in Salem I would recommend making another choice to keep your day on a positive note.

Pros: Great Red Robin Menu

Cons: Service not to Par on a Regular Bases.

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We frequently eat here. My kids love the french fries, actually I think it was my daughters first food. We love the burgers. The restaurant has great service and seems very family friendly. Only bad about Red Robin is that it had a fire break out in July and has been closed for over a month. We anxiously await its reopening.

5
★★★★★

We frequently eat here. My kids love the french fries, actually I think it was my daughters first food. We love the burgers. The restaurant has great service and seems very family friendly. Only bad about Red Robin is that it had a fire break out in July and has been closed for over a month. We anxiously await its reopening.

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Our kids absolutely LOVE Red Robin! It can get a little noisy at times, but they do have wonderful burgers, great kids' meals, fair prices...and the best (BOTTOMLESS) Strawberry Lemonade you have ever tasted! The kids love that they sing to them on their birthday...not to mention the free sundae!! The bottomless fries are also great (and many times, while we were just waiting for our food, the server brought us fries on the house!)

4
★★★★☆

Our kids absolutely LOVE Red Robin! It can get a little noisy at times, but they do have wonderful burgers, great kids' meals, fair prices...and the best (BOTTOMLESS) Strawberry Lemonade you have ever tasted! The kids love that they sing to them on their birthday...not to mention the free sundae!! The bottomless fries are also great (and many times, while we were just waiting for our food, the server brought us fries on the house!)

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We love Red Robin... what's not to like! They have a great variety and great food. The service isn't always the fastest during busy hours, but it is worth the wait!

5
★★★★★

We love Red Robin... what's not to like! They have a great variety and great food. The service isn't always the fastest during busy hours, but it is worth the wait!

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REd Robin is one of our favorite places to take the kids. It's loud, so we don't have to worry about our 4 year old talking too loud! The food is great and the unlimited fries are great. WE generally order a basket of fries to munch on while we wait for our food. Sometimes there is a long wait to be seated though!

4
★★★★☆

REd Robin is one of our favorite places to take the kids. It's loud, so we don't have to worry about our 4 year old talking too loud! The food is great and the unlimited fries are great. WE generally order a basket of fries to munch on while we wait for our food. Sometimes there is a long wait to be seated though!

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More about Red Robin Gourmet Burgers

Salem, OR Best Burger, American Restaurant, Restaurant, Burgers, Hamburger, Happy Hour

 

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