Toyota of Portland

★★★★★
Not All Dealerships are Created Equal
  • 55 NE Broadway St

    Portland, OR 97232

    Map & Directions
  • 503-284-1105

4.6951 223
Hi! Sign in to let us know how Toyota of Portland was?
Write a Review
  « Previous 1 3 4 5
.

I love the team here! They are always so kind and professional.

5
★★★★★

I love the team here! They are always so kind and professional.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I specifically asked that my tires NOT be rotated because I had that service done recently elsewhere. And yet they were still rotated

1
★★★☆☆

I specifically asked that my tires NOT be rotated because I had that service done recently elsewhere. And yet they were still rotated

.

Great....fast and efficient .

5
★★★★★

Great....fast and efficient .

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Dan showed me 3 cars. He gave a very factual description of each of the cars and helpful comparison of their features. I never felt preassured or deceived during his presentation and decided to purchase a used 2013 Prius.

1
★★★☆☆

Dan showed me 3 cars. He gave a very factual description of each of the cars and helpful comparison of their features. I never felt preassured or deceived during his presentation and decided to purchase a used 2013 Prius.

.

Prompt, efficient and friendly .

5
★★★★★

Prompt, efficient and friendly .

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Same great service, although a little longer wait this time.

1
★★★☆☆

Same great service, although a little longer wait this time.

.

Wonderful experience! Dan was sincere and honest in providing the best service without hidden costs (as I have been prey to at another Toyota dealer in Portland). I have the highest confidence in Broadway Toyota in being straightforward with customers and providing excellent service. I felt at ease--no pressure, no worries.
Thank you!!

5
★★★★★

Wonderful experience! Dan was sincere and honest in providing the best service without hidden costs (as I have been prey to at another Toyota dealer in Portland). I have the highest confidence in Broadway Toyota in being straightforward with customers and providing excellent service. I felt at ease--no pressure, no worries.
Thank you!!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

It was great service I forgot the person who help me

1
★★★☆☆

It was great service I forgot the person who help me

.

I brought my car in for scheduled routine service.The pick up getting back to Broadway Toyota was reliable and timely.

5
★★★★★

I brought my car in for scheduled routine service.The pick up getting back to Broadway Toyota was reliable and timely.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very pleasant experience. He called to let me know my car was done early.

5
★★★★★

Very pleasant experience. He called to let me know my car was done early.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

i purchase my toyota at broadway toyota

1
★★★☆☆

i purchase my toyota at broadway toyota

.

Great. Greeted promptly and got on my way to work quickly. Service was completed as promised and no one tried to upsell me on any services or products.

1
★★★☆☆

Great. Greeted promptly and got on my way to work quickly. Service was completed as promised and no one tried to upsell me on any services or products.

.

Excellent!! Austin is great!! .

5
★★★★★

Excellent!! Austin is great!! .

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I brought car in for service a month or more ago. I also brought in a notice of recall for brake well replacement. I was told that dealership had to order part, and I would be called when it arrived. made an appointment, and had the part replaced as scheduled.

5
★★★★★

I brought car in for service a month or more ago. I also brought in a notice of recall for brake well replacement. I was told that dealership had to order part, and I would be called when it arrived. made an appointment, and had the part replaced as scheduled.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Brought my 2004 Toyota in for 45,000 mile check up, however, do not yet have 45,000 miles. While talking with Tyson, he was looking back at my service record and started recommending a few services that I should consider looking into for

1
★★★☆☆

Brought my 2004 Toyota in for 45,000 mile check up, however, do not yet have 45,000 miles. While talking with Tyson, he was looking back at my service record and started recommending a few services that I should consider looking into for

.

Austin takes excellent care of me could not be better. Very calm and caring.
I do think they could include basic alignment in with new tires ?
Also when I come in for oil changes nice touch to vacuum out car!

5
★★★★★

Austin takes excellent care of me could not be better. Very calm and caring.
I do think they could include basic alignment in with new tires ?
Also when I come in for oil changes nice touch to vacuum out car!

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I have had great experiences every time I have brought my Corolla in for service. All of the people I have met and talked with have always been very nice and make the experience very enjoyable.

1
★★★☆☆

I have had great experiences every time I have brought my Corolla in for service. All of the people I have met and talked with have always been very nice and make the experience very enjoyable.

.

Julie is always GREAT, knows her stuff about cars. However you can do away with all those grinning silly people that come up and say "welcome to Broadway Toyota" and what ever else they say, they are annoying and are a waste of time and

1
★★★☆☆

Julie is always GREAT, knows her stuff about cars. However you can do away with all those grinning silly people that come up and say "welcome to Broadway Toyota" and what ever else they say, they are annoying and are a waste of time and

.

wonderful, friendly, efficient. Bravo! .

5
★★★★★

wonderful, friendly, efficient. Bravo! .

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very courteous, professional. There service is the best, I have never had a problem in all the years that I have been taking my Toyota's to Broadway.

5
★★★★★

Very courteous, professional. There service is the best, I have never had a problem in all the years that I have been taking my Toyota's to Broadway.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very difficult to reach on the phone but courteous service.

1
★★★☆☆

Very difficult to reach on the phone but courteous service.

.

We put off looking for a car for several years due to our dread of stepping onto a car sales dealership and the high pressure we have felt before. We did our homework ahead of time, contacted Paul via email and he was very responsive. We test drove the vehicle with no pressure to make a decision right away. We were very pleased with the attention, willingness to work with us and low pressure we felt through the entire process.

5
★★★★★

We put off looking for a car for several years due to our dread of stepping onto a car sales dealership and the high pressure we have felt before. We did our homework ahead of time, contacted Paul via email and he was very responsive. We test drove the vehicle with no pressure to make a decision right away. We were very pleased with the attention, willingness to work with us and low pressure we felt through the entire process.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

He was so helpful and knowledgeable. Good experience with service. We are in market for new Toyota and not too impressed with sales approach.

1
★★★☆☆

He was so helpful and knowledgeable. Good experience with service. We are in market for new Toyota and not too impressed with sales approach.

.

Professional, thorough, rapid .

5
★★★★★

Professional, thorough, rapid .

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very professional service adviser. Went the extra mile.

1
★★★☆☆

Very professional service adviser. Went the extra mile.

.

brought Prius in for 30,000 mile service. Shuttle took me to a location I requested. Service was completed before they said it would likely be done.

5
★★★★★

brought Prius in for 30,000 mile service. Shuttle took me to a location I requested. Service was completed before they said it would likely be done.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

For the most part my experience with Broadway is always perfect. From Jerry Rousel when purchasing my 4 vehicles over the years to the service department, I've been happy to be assisted by genuinely helpful staff.Most recently, my Prius V was in the service department to repair a passenger window which was vandalized. the service department added a routine service oil change as well as a Toyota recall on my rear brakes.

5
★★★★★

For the most part my experience with Broadway is always perfect. From Jerry Rousel when purchasing my 4 vehicles over the years to the service department, I've been happy to be assisted by genuinely helpful staff.Most recently, my Prius V was in the service department to repair a passenger window which was vandalized. the service department added a routine service oil change as well as a Toyota recall on my rear brakes.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very nice service people, when the service was complete everything was explained as to what was done with my vehicle

1
★★★☆☆

Very nice service people, when the service was complete everything was explained as to what was done with my vehicle

.

Was all just fine. .

5
★★★★★

Was all just fine. .

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Service was prompt and Austin was a great service advisor. He kept me informed and explained things clearly. He was a pleasure to work with.

5
★★★★★

Service was prompt and Austin was a great service advisor. He kept me informed and explained things clearly. He was a pleasure to work with.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

5,000 mile service completed within promised time.

1
★★★☆☆

5,000 mile service completed within promised time.

.

Had great service from Royce at drop-off and another team member at pick-up.

5
★★★★★

Had great service from Royce at drop-off and another team member at pick-up.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

It was quick and easy. .

1
★★★☆☆

It was quick and easy. .

.

First service on my 2014 Prius .

5
★★★★★

First service on my 2014 Prius .

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I was treated in a professional and excellent manner.\r
The work was completed before the estimated time and\r
I appreciate your shuttle service.

1
★★★☆☆

I was treated in a professional and excellent manner.\r
The work was completed before the estimated time and\r
I appreciate your shuttle service.

.

Excellent very friendly and professional .

5
★★★★★

Excellent very friendly and professional .

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I had a headlight bulb that was burned out. It was changed and done almost before I could sit down in the waiting area.

5
★★★★★

I had a headlight bulb that was burned out. It was changed and done almost before I could sit down in the waiting area.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Once again I had a very good experience. Friendly, professional, on-time.\r
Thanks\r

1
★★★☆☆

Once again I had a very good experience. Friendly, professional, on-time.\r
Thanks\r

.

The service was fantastic as usual and turn around was quick.
I always appreciate Austin's great customer service.

5
★★★★★

The service was fantastic as usual and turn around was quick.
I always appreciate Austin's great customer service.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Very pleasant and truly exceptional staff\r

1
★★★☆☆

Very pleasant and truly exceptional staff\r

.

Carl did a great job. He had the dubious honor of letting me know that the initial cost to replace my exhaust system had forgotten to add the catalytic converter to the estimate. It was a little bit of s surprise that the estimate changed significantly. The good side is that Carl is an excellent service provider and all was remedied.

5
★★★★★

Carl did a great job. He had the dubious honor of letting me know that the initial cost to replace my exhaust system had forgotten to add the catalytic converter to the estimate. It was a little bit of s surprise that the estimate changed significantly. The good side is that Carl is an excellent service provider and all was remedied.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

They did my 15,000 maintenance. Changed my oil, and took care of the recall on my car. They did this in approx an hr. Very easy for me.\r

1
★★★☆☆

They did my 15,000 maintenance. Changed my oil, and took care of the recall on my car. They did this in approx an hr. Very easy for me.\r

.

Over 2 hours for oil change and 10000 mile checkup

5
★★★★★

Over 2 hours for oil change and 10000 mile checkup

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Excellent! Always has been!!!\r

1
★★★☆☆

Excellent! Always has been!!!\r

.

A little slow because they were very busy, but overall very professional and informative.

5
★★★★★

A little slow because they were very busy, but overall very professional and informative.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Excellent service. \r
Took longer than estimated time of one hour, but I got what I needed.

1
★★★☆☆

Excellent service. \r
Took longer than estimated time of one hour, but I got what I needed.

.

this was routine maintanance service. all went well.

5
★★★★★

this was routine maintanance service. all went well.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

Another excellent job by the service staff. Rick Michael went above & beyond!! (I thought I had a defective light on my oil gauge but after a couple of drive aways from your service area it turned out I was misreading the gauge). Keep up

1
★★★☆☆

Another excellent job by the service staff. Rick Michael went above & beyond!! (I thought I had a defective light on my oil gauge but after a couple of drive aways from your service area it turned out I was misreading the gauge). Keep up

.

They were welcoming and quite helpful. My car needed a new battery and they were able to fit me in and take care of it before closing. I am most appreciative.

5
★★★★★

They were welcoming and quite helpful. My car needed a new battery and they were able to fit me in and take care of it before closing. I am most appreciative.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

I brought my 2013 Scion IQ in for its 10,000 mile service and to have a Sway Bar installed. Gary assisted me in setting up my initial service appointment and Eric handled setting up the installation of my Sway Bar. They were both extremely

3
★★★★★

I brought my 2013 Scion IQ in for its 10,000 mile service and to have a Sway Bar installed. Gary assisted me in setting up my initial service appointment and Eric handled setting up the installation of my Sway Bar. They were both extremely

Message from Toyota of Portland

Great location. Broadway is the onlyway.

More about Toyota of Portland

New Toyotas Used Vehicles Toyota Rent-A-Car Department Service & Parts Department

 

Wait, you're the expert.

If you've been to or used Toyota of Portland, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review