Gold's Gym

★★★☆☆

About Gold's Gym

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Sports & Recreation

Sports & Recreation
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2.6 5
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I've been with this gym for a little over 2 years. I love the class's and instructors. However, over half the cardio machines are broken and have been for at least 6 months. The staff isn't the most helpful at times, most the time the personal trainers are goofing off or texting on their phones, though the newer trainers are better. We r still in battle with them over charging us for two months but not allowing me to use my membership. They never followed through on giving me my 2 free presonal training sessions and got irratated with me when I wouldnt let them try to tack on more expenense then originally promised. So I would say that if it wasn't for the class's and instructors, I'd be gone.

2
★★☆☆☆

I've been with this gym for a little over 2 years. I love the class's and instructors. However, over half the cardio machines are broken and have been for at least 6 months. The staff isn't the most helpful at times, most the time the personal trainers are goofing off or texting on their phones, though the newer trainers are better. We r still in battle with them over charging us for two months but not allowing me to use my membership. They never followed through on giving me my 2 free presonal training sessions and got irratated with me when I wouldnt let them try to tack on more expenense then originally promised. So I would say that if it wasn't for the class's and instructors, I'd be gone.

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I signed up for a membership with this gym on South Commercial through C. C. made me several promises, including one where I was able to get a refund on my membership and personal training sessions if I was dissatisfied. I hoped that I would never have to use this, but sadly I had to. The first personal trainer they assigned me just quit, and no one ever notified me. They then assigned me a new trainer, who would watch tv and chat with his friends while I was paying him to train me. So much for personal training. I was very frustrated at this point and asked for the refund that C. had promised me. That was over a month ago. The company refuses to honor promises made by their employees or even own up and admit the horrible personal trainers they employ. Spend your money elsewhere, unless you want horrible service and horrible personal training. Gold's Gym is the worst company I have ever had the displeasure of doing business with. I will continue to warn others about this gym, as I do not want anyone to have the same experience I did. Any other gym in the area is better than this gym.

1
★☆☆☆☆

I signed up for a membership with this gym on South Commercial through C. C. made me several promises, including one where I was able to get a refund on my membership and personal training sessions if I was dissatisfied. I hoped that I would never have to use this, but sadly I had to. The first personal trainer they assigned me just quit, and no one ever notified me. They then assigned me a new trainer, who would watch tv and chat with his friends while I was paying him to train me. So much for personal training. I was very frustrated at this point and asked for the refund that C. had promised me. That was over a month ago. The company refuses to honor promises made by their employees or even own up and admit the horrible personal trainers they employ. Spend your money elsewhere, unless you want horrible service and horrible personal training. Gold's Gym is the worst company I have ever had the displeasure of doing business with. I will continue to warn others about this gym, as I do not want anyone to have the same experience I did. Any other gym in the area is better than this gym.

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Walked in, scanned the equipment and liked what I saw. Asked the desk jockey what the rates were and the reply was "I don't know." I know that's baloney. I was told that the next 'interview' would be later that morning. Again, all I wanted was a rate sheet, a monthly pay plan. This was the same treatment I got a 24-Hour Fitness---commission sales, I guess. Too bad. I walked out and won't be back.

2
★★☆☆☆

Walked in, scanned the equipment and liked what I saw. Asked the desk jockey what the rates were and the reply was "I don't know." I know that's baloney. I was told that the next 'interview' would be later that morning. Again, all I wanted was a rate sheet, a monthly pay plan. This was the same treatment I got a 24-Hour Fitness---commission sales, I guess. Too bad. I walked out and won't be back.

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1 out of 1 people found this review helpful.

.

They are great, they have wonderful trainers, and are there for any questions, there classes are wonderful as well! They walk you through everything and have wonderful prices!

5
★★★★★

They are great, they have wonderful trainers, and are there for any questions, there classes are wonderful as well! They walk you through everything and have wonderful prices!

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.

While this gym has a vast assortment of weight machines, my experience at the gym varied by the time of day that I've gone. During the usual busy times (after work) it's almost impossible to find a cardio machine and you'll often have to wait to use any of the weight machines also.

PROS: Good instructors
CONS: Crowded

3
★★★☆☆

While this gym has a vast assortment of weight machines, my experience at the gym varied by the time of day that I've gone. During the usual busy times (after work) it's almost impossible to find a cardio machine and you'll often have to wait to use any of the weight machines also.

PROS: Good instructors
CONS: Crowded

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