Jim Doran Auto Center

★★★★☆
  • 3075 Or-99w

    McMinnville, OR 97128

    Map & Directions
  • 503-472-3131

3.6 5
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I just purchased my fourth car from Jim Doran's. Amazing as always- exceptional customer service from the moment we park on the lot to signing the papers! Sir Isaac, as he is known, and the entire team treat us like family- and not only will I be going to these guys for all my future car needs, I will insist my family and friends get the glowing review from me and any encouragement I can provide to check them out!! Great job Isaac, and all your team!

5
★★★★★

I just purchased my fourth car from Jim Doran's. Amazing as always- exceptional customer service from the moment we park on the lot to signing the papers! Sir Isaac, as he is known, and the entire team treat us like family- and not only will I be going to these guys for all my future car needs, I will insist my family and friends get the glowing review from me and any encouragement I can provide to check them out!! Great job Isaac, and all your team!

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Have a new Dodge Journey and found that all hardware on 2nd row seats were rusty. They said they were going to replace seats. Brand new car, now loaner available, did not replace seats just replaced hardware which is fine just a little disappointed they lied and did not say that from start. Asked them to look at plastic molding in front wheel well cause it was loose and rattles in windy conditions or rougher roads. They did nothing. To top it off they put a door ding above door handle and deny doing it. I washed my car before dropping off and the car is new so i know I did not have this door ding when I dropped vehicle off. Service not overly friendly and Chuck srve mgr became defensive when I told him about door ding. Not sure if they are going to make it right but they have disappointed me to the point I will never use them again for service. I have been in service industry for 20 yrs and would never treat a customer like the way I was treated. Hope this helps somebody not experience the frustration I did with Jim Doran Auto Ctr

1
★☆☆☆☆

Have a new Dodge Journey and found that all hardware on 2nd row seats were rusty. They said they were going to replace seats. Brand new car, now loaner available, did not replace seats just replaced hardware which is fine just a little disappointed they lied and did not say that from start. Asked them to look at plastic molding in front wheel well cause it was loose and rattles in windy conditions or rougher roads. They did nothing. To top it off they put a door ding above door handle and deny doing it. I washed my car before dropping off and the car is new so i know I did not have this door ding when I dropped vehicle off. Service not overly friendly and Chuck srve mgr became defensive when I told him about door ding. Not sure if they are going to make it right but they have disappointed me to the point I will never use them again for service. I have been in service industry for 20 yrs and would never treat a customer like the way I was treated. Hope this helps somebody not experience the frustration I did with Jim Doran Auto Ctr

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We had a great salesman they knocked 6500.00 bucks off the price of the vehicle we bought. Did the first oil change, brake change, and tire rotation for free.

4
★★★★☆

We had a great salesman they knocked 6500.00 bucks off the price of the vehicle we bought. Did the first oil change, brake change, and tire rotation for free.

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Although I did not purchase my vehicle from Doran's I have taken it there for all servicing since. Very reasonable prices. Very prompt service. If something isn't quite right, they do their best to make it right. They wash the vehicle before returning it to you. That service isn't always a part of servicing at other places. It's much appreciated!

4
★★★★☆

Although I did not purchase my vehicle from Doran's I have taken it there for all servicing since. Very reasonable prices. Very prompt service. If something isn't quite right, they do their best to make it right. They wash the vehicle before returning it to you. That service isn't always a part of servicing at other places. It's much appreciated!

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Took my truck in for warranty engine work...Jim Doran's repair center ending up having it for nearly a month! But they immediately gave me a FREE loaner car and took care of all my trucks engine and mechanical problems to a "T", which ended up being much more than just a knock! The repair dept. is highly knowledgable and did a great job explaining to me what was wrong and what it would take to fix it. Everyone from managers to repair guys were very friendly and seemed to really strive to make things very easy for me to understand. Always kept me alerted as to what was happening and when I could expect it done. In the end, I would recommend them for any auto repairs, they truly seemed to put customer service first! They are right off 99W in McMinnville...look for the huge selection of Dodge vehicles and used vehicles!! Lots of parking!

PROS: Great service, knowledgeable, friendly
CONS: None

4
★★★★☆

Took my truck in for warranty engine work...Jim Doran's repair center ending up having it for nearly a month! But they immediately gave me a FREE loaner car and took care of all my trucks engine and mechanical problems to a "T", which ended up being much more than just a knock! The repair dept. is highly knowledgable and did a great job explaining to me what was wrong and what it would take to fix it. Everyone from managers to repair guys were very friendly and seemed to really strive to make things very easy for me to understand. Always kept me alerted as to what was happening and when I could expect it done. In the end, I would recommend them for any auto repairs, they truly seemed to put customer service first! They are right off 99W in McMinnville...look for the huge selection of Dodge vehicles and used vehicles!! Lots of parking!

PROS: Great service, knowledgeable, friendly
CONS: None

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