Green Acres K9 Resort

★★★☆☆
Boarding - Sun-Fri 9AM - 6 Pm Sat. Appointment only Daycare - Mon-Fri 7AM - 7 PM
  • 26075 SE hwy 212

    Boring, OR 97009

    Map & Directions
  • 503-482-5630

About Green Acres K9 Resort

Categories
  • Pet Services
  • Pet Boarders and Sitters
  • Pet Sitting
  • Kennels
  • Pet Grooming

Pets & Animals

Pets & Animals
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Came to pick up my dog on a Monday and found they did not have his bed. I wasn't offered an apology, nor, in my opinion, treated with any care or concern at all. Still, being a more than reasonable person, I gave them a chance to resolve the matter. I was assured someone would call me and let me know what could be done. I received no call, but rather had to follow up myself. After me calling twice, I was finally told someone else had taken it and that they could return it Friday at which point it could be mailed to me. I asked that they just refund me $45, the cost of the bed, so my dog could have something to sleep in, as he currently had no bed and because I wasn't comfortable knowing it had been who know's where for the remainder of the week. Seemed like a fair resolve to me, but apparently this is against Green Acres "policy". I felt this to be so silly as it's only $45! My wife and I can afford to board our dog, so affording a new bed really isn't a problem, but the principal of the situation is. It's always been my policy when managing a business to keep my clients happy within reason. If I had lost, misplaced or allowed their property to vacate my care to their inconvenience I would have no problem rectifying the situation, especially when it's as nominal as $45. In addition, the level of professionalism and customer service I received with each phone call from start to finish is in my opinion as poor as it comes. Comparing Green Acres to other kennels I've done business with, I would feel secure in rating them with a thumbs down and would tell my friends to never take their dogs there. After looking around on the internet, I've noticed many other poor reviews against this business and so bad on me for using them in the first place.

1
★☆☆☆☆

Came to pick up my dog on a Monday and found they did not have his bed. I wasn't offered an apology, nor, in my opinion, treated with any care or concern at all. Still, being a more than reasonable person, I gave them a chance to resolve the matter. I was assured someone would call me and let me know what could be done. I received no call, but rather had to follow up myself. After me calling twice, I was finally told someone else had taken it and that they could return it Friday at which point it could be mailed to me. I asked that they just refund me $45, the cost of the bed, so my dog could have something to sleep in, as he currently had no bed and because I wasn't comfortable knowing it had been who know's where for the remainder of the week. Seemed like a fair resolve to me, but apparently this is against Green Acres "policy". I felt this to be so silly as it's only $45! My wife and I can afford to board our dog, so affording a new bed really isn't a problem, but the principal of the situation is. It's always been my policy when managing a business to keep my clients happy within reason. If I had lost, misplaced or allowed their property to vacate my care to their inconvenience I would have no problem rectifying the situation, especially when it's as nominal as $45. In addition, the level of professionalism and customer service I received with each phone call from start to finish is in my opinion as poor as it comes. Comparing Green Acres to other kennels I've done business with, I would feel secure in rating them with a thumbs down and would tell my friends to never take their dogs there. After looking around on the internet, I've noticed many other poor reviews against this business and so bad on me for using them in the first place.

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We boarded our German Shepherd here a few times, and will NOT be going back. Upon boarding our dog, I asked about the daily routine for the dogs. I was extremely disappointed to learn that dogs are left in their kennels for 16 HOURS (from 3:30pm until 7:30am). This is for the dogs that have "daycare" during the day, which you pay extra for. They are fed at 3:30pm in their kennel, and not let out again to until 7:30am. I asked if other customers had issues with this schedule and they said that no one has ever asked, expressed concern, or questioned this routine. (I have a hard time believing this is true). I also called our Vet who confirmed that 16 hours was far too long for a dog to go without eliminating, especially after feeding them. There are two separate areas that dogs are boarded. The dogs that have ??daycare? during the day are kenneled in an area that does not have outside access for those 16 hours, while the dogs that are boarded without ??daycare? are in a kennel with a small pavement area to eliminate. I had to specially request my dog (with daycare) stays where the boarded dogs without daycare stay in order to make sure he would have an area to eliminate in. I also had to wait 1.5 hours upon arrival just to see the space he would be spending his 16 hours in. The owner??s justification of why it??s ok to leave a dog for 16 hours without eliminating was that ??they play so hard therefore they sleep so hard? and ??are fine without being let out?. Again, our vet did not agree with this theory. Also, thank goodness for their two-gate entry into the dog play area, because I watched my dog open the first gate up, and was on his way to opening the second gate, but coincidently, the owner caught him before breaking loose. (The boarding facility sits only about 1,000 ft. from the VERY busy Hwy 212). While picking my dog up, he was able to push the gate (inside the building) open enough to get his head stuck in it and couldn??t get it out. Their flimsy gates are not meant to hold in large dogs whatsoever. The staff and owner seem to be in this business for one reason, and it??s not for the love of dogs. If you want quality care for your dog(s) while you are away, do NOT board them at Green Acres K-9 Resort.

1
★☆☆☆☆

We boarded our German Shepherd here a few times, and will NOT be going back. Upon boarding our dog, I asked about the daily routine for the dogs. I was extremely disappointed to learn that dogs are left in their kennels for 16 HOURS (from 3:30pm until 7:30am). This is for the dogs that have "daycare" during the day, which you pay extra for. They are fed at 3:30pm in their kennel, and not let out again to until 7:30am. I asked if other customers had issues with this schedule and they said that no one has ever asked, expressed concern, or questioned this routine. (I have a hard time believing this is true). I also called our Vet who confirmed that 16 hours was far too long for a dog to go without eliminating, especially after feeding them. There are two separate areas that dogs are boarded. The dogs that have ??daycare? during the day are kenneled in an area that does not have outside access for those 16 hours, while the dogs that are boarded without ??daycare? are in a kennel with a small pavement area to eliminate. I had to specially request my dog (with daycare) stays where the boarded dogs without daycare stay in order to make sure he would have an area to eliminate in. I also had to wait 1.5 hours upon arrival just to see the space he would be spending his 16 hours in. The owner??s justification of why it??s ok to leave a dog for 16 hours without eliminating was that ??they play so hard therefore they sleep so hard? and ??are fine without being let out?. Again, our vet did not agree with this theory. Also, thank goodness for their two-gate entry into the dog play area, because I watched my dog open the first gate up, and was on his way to opening the second gate, but coincidently, the owner caught him before breaking loose. (The boarding facility sits only about 1,000 ft. from the VERY busy Hwy 212). While picking my dog up, he was able to push the gate (inside the building) open enough to get his head stuck in it and couldn??t get it out. Their flimsy gates are not meant to hold in large dogs whatsoever. The staff and owner seem to be in this business for one reason, and it??s not for the love of dogs. If you want quality care for your dog(s) while you are away, do NOT board them at Green Acres K-9 Resort.

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1 out of 1 people found this review helpful.

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Green Acres K-9 resort is just great! My dog Wiley was so happy when he returned from there. You can choose different types of outdoor exercise for your dog, mine ran in a large field of grass during the day and got to be around other small dogs (which you can choose large or small). Marilyn & husband are so caring and helpful, I felt safe with him being there. Very competitive on price, they are doing great things for dogs...Don't take to heart the few "bad" reviews on various sites, I checked them out and some people did not give the whole story. There were things they left out of their review...I will definitely take my dog again.

5
★★★★★

Green Acres K-9 resort is just great! My dog Wiley was so happy when he returned from there. You can choose different types of outdoor exercise for your dog, mine ran in a large field of grass during the day and got to be around other small dogs (which you can choose large or small). Marilyn & husband are so caring and helpful, I felt safe with him being there. Very competitive on price, they are doing great things for dogs...Don't take to heart the few "bad" reviews on various sites, I checked them out and some people did not give the whole story. There were things they left out of their review...I will definitely take my dog again.

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We have a Rott and a little lab mix. Our Rott is a handful and we had trouble finding a daycare place for her. We found the advertisment for Green Acres and looked into it. The great thing was that we could drop off our dogs in Oregon City and they take them out to Damascus for us so the dogs can run and play all day. So, we tried it out hoping they could handle Bella our rott. Our dogs had fun all day and they were really tired after, which is what we want. They get so excited to go there that they dance when I put on their collars and leashes. I would recommend this daycare to anyone, especially those with hard to handle big dogs.

5
★★★★★

We have a Rott and a little lab mix. Our Rott is a handful and we had trouble finding a daycare place for her. We found the advertisment for Green Acres and looked into it. The great thing was that we could drop off our dogs in Oregon City and they take them out to Damascus for us so the dogs can run and play all day. So, we tried it out hoping they could handle Bella our rott. Our dogs had fun all day and they were really tired after, which is what we want. They get so excited to go there that they dance when I put on their collars and leashes. I would recommend this daycare to anyone, especially those with hard to handle big dogs.

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DO NOT GO HERE! THEY ALMOST KILLED MY DOG! Hours after picking up my dog from here I had to bring him to the animal hospital. He was vomiting non stop and was not alert at all. He spent 5 nights in the ER in an oxygen chamber from a HEAT STROKE. When I called Green Acres they said he had been throwing up for days! I never received a phone call from them and they never took him to the animal hospital or told me he was sick when I came to pick him up! I spent thousands of dollars to save my dogs life and Green Acres refused to even refund his stay in which they obviously did not take care of him AT ALL. I can't believe this place is still in business. Please, I caution you to think twice before you take your dog here!

1
★☆☆☆☆

DO NOT GO HERE! THEY ALMOST KILLED MY DOG! Hours after picking up my dog from here I had to bring him to the animal hospital. He was vomiting non stop and was not alert at all. He spent 5 nights in the ER in an oxygen chamber from a HEAT STROKE. When I called Green Acres they said he had been throwing up for days! I never received a phone call from them and they never took him to the animal hospital or told me he was sick when I came to pick him up! I spent thousands of dollars to save my dogs life and Green Acres refused to even refund his stay in which they obviously did not take care of him AT ALL. I can't believe this place is still in business. Please, I caution you to think twice before you take your dog here!

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1 out of 1 people found this review helpful.

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Our dog comes home very distressed from traditional kennels. She is a typical social lab and doesn't like to be isolated from other dogs. I didn't like paying extra fees to arrange play times for her on top of the daily boarding fee.

We found Greenacres K-9 Resort this spring when I needed daycare for our puppy while my family was skiing. The location is perfect (right off of 212 on the way to Mt. Hood). We boarded her there over Spring Break and when I picked her up, it was apparent she had a great time.

Our dog absolutely loves being able to run with the other dogs all day long, romp through the fields & ponds and play ball with the staff.

Greenacres is very reasonably priced too. Daycare is only $15 a day.

We like it so much that we are willing to drive from Tigard to Boring. I recommend this facility to anyone with a dog who loves to play.

5
★★★★★

Our dog comes home very distressed from traditional kennels. She is a typical social lab and doesn't like to be isolated from other dogs. I didn't like paying extra fees to arrange play times for her on top of the daily boarding fee.

We found Greenacres K-9 Resort this spring when I needed daycare for our puppy while my family was skiing. The location is perfect (right off of 212 on the way to Mt. Hood). We boarded her there over Spring Break and when I picked her up, it was apparent she had a great time.

Our dog absolutely loves being able to run with the other dogs all day long, romp through the fields & ponds and play ball with the staff.

Greenacres is very reasonably priced too. Daycare is only $15 a day.

We like it so much that we are willing to drive from Tigard to Boring. I recommend this facility to anyone with a dog who loves to play.

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My dog loves going to daycare at Green Acres K-9 Resort. He is able to run in their field, play with other dogs and generally has a great time. And then when he gets home he *crashes*; he is so tired.

The staff at Green Acres is caring, well educated and truly loves dogs. I would recommend this business to all dog owners!

4
★★★★☆

My dog loves going to daycare at Green Acres K-9 Resort. He is able to run in their field, play with other dogs and generally has a great time. And then when he gets home he *crashes*; he is so tired.

The staff at Green Acres is caring, well educated and truly loves dogs. I would recommend this business to all dog owners!

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Message from Green Acres K9 Resort

Dog boarding and daycare on 18 acres of ponds, streams, fields and trees. All day off-leash play with a covered play area for inclement weather. Indoor/outdoor climate controlled runs for night-time stay.

More about Green Acres K9 Resort

Daycare Boarding Bathing Nail Trimming Anal Glands Socialization training

 

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