The Plumbing Works

★★☆☆☆
  • 1704 W 6th

    Eugene, OR 97402

    Map & Directions
  • 541-484-9869

About The Plumbing Works

Categories
  • Plumbers
Details
  • Bathroom Remodeling Contractors
  • Clear Drain Clogs
  • Water Heaters
Hours
M-F 8am-5pm, Sa-Su Closed
Special Offer
Call Today
Emails
  • drainman63@comcast.net
Keywords
  • Plumbing Services
  • Sewer Cleaning
  • Drain
Payment Options
  • Cash
  • Check
  • Discover
  • MasterCard
  • Samsung Pay
  • Visa
Services
  • Plumbing Services
  • Sewer Cleaning
  • Drain

Home Construction & Remodeling

Home Construction & Remodeling
More choices in Eugene:
Resultset_next

Price Rite Rooter & Plumbing

5729 Main St # 232 Springfield, OR

Resultset_next

Robinson Plumbing Inc

4775 Pacific Ave Eugene, MO

2.0 4
Hi! Sign in to let us know how The Plumbing Works was?
Write a Review
.

The plumbing service, La-Z-Drains and The Plumbing Works are under the same ownership: Doug Schirmer. The service is horrible and the conduct equally rude and unprofessional. The owner himself, Doug, and an assistant unclogged a toilet drain in my garage. In the process they sprayed fecal material all over the wall, floor and several personal items I had in there. I was upset that they didn't have the decency to clean it up before they left, or have the common sense, respect or professionalism to either cover my personal property with a simple plastic drop-cloth or move it well out of the way to protect it. When I called to request they return to clean up the mess they made, he told me they had done the best they could -left material still wet, no signs of cleaning or smearing where they even attempted to clean. The owner Doug told me he had no intention of returning and that it was my fault my things were in the way and was angered he had to move them at all- when he could have easily asked me to do so, as I was in the house at the time. I am disgusted by his audacity and complete lack of professional conduct. He was surly, rude and combative with no respect for me or my personal property. It is truly amazing that someone would treat a consumer in this manner and expect to stay in business. What kind of adult behaves that way, let alone a "professional" in the Service Industry? AVOID LA-Z-DRAINS AND THE PLUMBING WORKS! If you have or had a similar experience, file with the BBB and State Construction Contractors Board- License #169413. He already has complaint records on file with both agencies! Don??t be next to be subjected to his ??services?.

1
★☆☆☆☆

The plumbing service, La-Z-Drains and The Plumbing Works are under the same ownership: Doug Schirmer. The service is horrible and the conduct equally rude and unprofessional. The owner himself, Doug, and an assistant unclogged a toilet drain in my garage. In the process they sprayed fecal material all over the wall, floor and several personal items I had in there. I was upset that they didn't have the decency to clean it up before they left, or have the common sense, respect or professionalism to either cover my personal property with a simple plastic drop-cloth or move it well out of the way to protect it. When I called to request they return to clean up the mess they made, he told me they had done the best they could -left material still wet, no signs of cleaning or smearing where they even attempted to clean. The owner Doug told me he had no intention of returning and that it was my fault my things were in the way and was angered he had to move them at all- when he could have easily asked me to do so, as I was in the house at the time. I am disgusted by his audacity and complete lack of professional conduct. He was surly, rude and combative with no respect for me or my personal property. It is truly amazing that someone would treat a consumer in this manner and expect to stay in business. What kind of adult behaves that way, let alone a "professional" in the Service Industry? AVOID LA-Z-DRAINS AND THE PLUMBING WORKS! If you have or had a similar experience, file with the BBB and State Construction Contractors Board- License #169413. He already has complaint records on file with both agencies! Don??t be next to be subjected to his ??services?.

Was this review helpful to you?
Ratings_icons Ratings_icons

.

The Plumbing Works and La-Z-Drains are under the same ownership: Doug Schirmer. Their service is horrible and the conduct equally rude and unprofessional. The owner himself, Doug Schirmer, and an assistant unclogged a toilet drain in my garage. In the process they sprayed fecal material all over the wall, floor and several personal items I had in there. I was upset that they didn't have the decency to clean it up before they left, or have the common sense, respect or professionalism to either cover my personal property with a simple plastic drop-cloth or move it well out of the way to protect it. When I called to request they return to clean up the mess they made, he told me they had done the best they could -left material still wet, no signs of cleaning or smearing where they even attempted to clean. The owner Doug told me he had no intention of returning and that it was my fault my things were in the way and was angered he had to move them at all- when he could have easily asked me to do so, as I was in the house at the time. I am disgusted by his audacity and level of unprofessional-ism. He was surly, rude and combative with no respect for me or my personal property. It is truly amazing that someone would treat a paying customer in this manner and expect to stay in business. What kind of adult behaves that way? let alone a ""professional"" in the Service Industry? AVOID LA-Z-DRAINS AND THE PLUMBING WORKS! If you have/had a similar experience, file with the BBB and State Construction Contractors Board- License #169413. He already has complaint records on file with both agencies!

*** And, in response to my wholly accurate and truthful negative customer review, the owner Doug posted my personal, unlisted private cell phone number on the internet and encouraged people to harass me.

0
★☆☆☆☆

The Plumbing Works and La-Z-Drains are under the same ownership: Doug Schirmer. Their service is horrible and the conduct equally rude and unprofessional. The owner himself, Doug Schirmer, and an assistant unclogged a toilet drain in my garage. In the process they sprayed fecal material all over the wall, floor and several personal items I had in there. I was upset that they didn't have the decency to clean it up before they left, or have the common sense, respect or professionalism to either cover my personal property with a simple plastic drop-cloth or move it well out of the way to protect it. When I called to request they return to clean up the mess they made, he told me they had done the best they could -left material still wet, no signs of cleaning or smearing where they even attempted to clean. The owner Doug told me he had no intention of returning and that it was my fault my things were in the way and was angered he had to move them at all- when he could have easily asked me to do so, as I was in the house at the time. I am disgusted by his audacity and level of unprofessional-ism. He was surly, rude and combative with no respect for me or my personal property. It is truly amazing that someone would treat a paying customer in this manner and expect to stay in business. What kind of adult behaves that way? let alone a ""professional"" in the Service Industry? AVOID LA-Z-DRAINS AND THE PLUMBING WORKS! If you have/had a similar experience, file with the BBB and State Construction Contractors Board- License #169413. He already has complaint records on file with both agencies!

*** And, in response to my wholly accurate and truthful negative customer review, the owner Doug posted my personal, unlisted private cell phone number on the internet and encouraged people to harass me.

.

The parts department was very rude and did not want to help someone that was doing the project on there own. They have what you might need but so do other places where the staff is friendly and willing to help.

2
★★☆☆☆

The parts department was very rude and did not want to help someone that was doing the project on there own. They have what you might need but so do other places where the staff is friendly and willing to help.

Was this review helpful to you?
Ratings_icons Ratings_icons

1 out of 1 people found this review helpful.

.

This company is very reliable, extremely fast, and very reasonably priced. If you are needing plumbing fixed in your home or business I would give them a chance to bid on your job. I would use again.

4
★★★★☆

This company is very reliable, extremely fast, and very reasonably priced. If you are needing plumbing fixed in your home or business I would give them a chance to bid on your job. I would use again.

Was this review helpful to you?
Ratings_icons Ratings_icons

0 out of 1 people found this review helpful.

Wait, you're the expert.

If you've been to or used The Plumbing Works, leave a review.

It's easy, only takes a couple of minutes and you'll help thousands make an informed decision.



Write a Review