Pro TV & Video Service

★★☆☆☆

About Pro TV & Video Service

Categories
  • Consumer Electronics Repair Shops
  • Electric Equipment & Supplies
Details
  • TV & Radio Repair
  • Home Theater Systems

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Home & Garden
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Circuit City

10722 S.E. 82Nd Ave Portland, AR

2.0 3
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.

Well I wish I would have read the reviews before I called them, but I have to admit those reviews were totally opposite of what happened to me. I called and got an appointment the next day. He came and was very careful with my tv. I did my research before hand and I also know a little bit about tvs so I knew what was wrong. He confirmed it and gave me a great deal on the price for the new peice I needed. He went and got the part and came back and my tv was like brand new again. I fortunately had a pleasant experiance so I am glad I didn't read the reviews or I would have missed out on a great experiance. He was a knowageable technicain and very kind. Maybe they are stepping things up a bit? Who knows, but I am just glad it went well for me. Give these guys another shot! Thanks.

4
★★★★☆

Well I wish I would have read the reviews before I called them, but I have to admit those reviews were totally opposite of what happened to me. I called and got an appointment the next day. He came and was very careful with my tv. I did my research before hand and I also know a little bit about tvs so I knew what was wrong. He confirmed it and gave me a great deal on the price for the new peice I needed. He went and got the part and came back and my tv was like brand new again. I fortunately had a pleasant experiance so I am glad I didn't read the reviews or I would have missed out on a great experiance. He was a knowageable technicain and very kind. Maybe they are stepping things up a bit? Who knows, but I am just glad it went well for me. Give these guys another shot! Thanks.

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.

I urge you to please save your money and call someone else. Here is just a few (important) reasons why:

- The $70 service fee sounds fairly reasonable compared to other outfits until they tell you that they need to take the TV into their shop to fix the problem. This will cost you an additional $100 ($50 each way). You will also find out that 90% of all repairs can be done IN HOME....which they could have done for the repairs that my TV needed. That's $100 wasted.
- They advertise a "quick quote" in the yellow pages but they couldn't tell us how much it would cost until the work was done. Huh? I literally had to squeeze an estimate out of them.
- Once I got an estimate I called around and found out that they were nearly charging double. If I wanted my TV back? I'd have to pay $170 in fees.
- I had their final work looked at by a secondary repairman and unsurprisingly I was told that the work was sloppy, and unprofessional....and that I was definitely overcharged.

1
★☆☆☆☆

I urge you to please save your money and call someone else. Here is just a few (important) reasons why:

- The $70 service fee sounds fairly reasonable compared to other outfits until they tell you that they need to take the TV into their shop to fix the problem. This will cost you an additional $100 ($50 each way). You will also find out that 90% of all repairs can be done IN HOME....which they could have done for the repairs that my TV needed. That's $100 wasted.
- They advertise a "quick quote" in the yellow pages but they couldn't tell us how much it would cost until the work was done. Huh? I literally had to squeeze an estimate out of them.
- Once I got an estimate I called around and found out that they were nearly charging double. If I wanted my TV back? I'd have to pay $170 in fees.
- I had their final work looked at by a secondary repairman and unsurprisingly I was told that the work was sloppy, and unprofessional....and that I was definitely overcharged.

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.

Unprofessional, unreliable. Go somewhere else regardless of drive. This place appears to be well known in their are for poor support. I am uncertain how they stay in business. I will not b using them again and will be spreading the word to avoid them. Use at your own risk.

1
★☆☆☆☆

Unprofessional, unreliable. Go somewhere else regardless of drive. This place appears to be well known in their are for poor support. I am uncertain how they stay in business. I will not b using them again and will be spreading the word to avoid them. Use at your own risk.

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