DelCarpine Automotive Repair Inc

★★★★☆
  • 1465 Barker Rd

    Hood River, OR 97031

    Map & Directions
  • 541-386-3133

About DelCarpine Automotive Repair Inc

Hours
Mon-Fri 8am-5pm

Automotive

Automotive
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Had a great experience when our VW camper decided it didn't want to go any farther than Hood River. In minutes they stared an inspection and found the problem. They couldn't get the part until the next morning, so they quickly helped us

3
★★★★★

Had a great experience when our VW camper decided it didn't want to go any farther than Hood River. In minutes they stared an inspection and found the problem. They couldn't get the part until the next morning, so they quickly helped us

.

World-class incompetence and low integrity. Problems I had when they changed the water pump on my 2008 Tundra. 1) They failed to do a final coolant system pressure check, so that my engine compartment got soaked with spraying antifreeze from a hose clamp they incorrectly reinstalled. If the leak had been any more severe or I hadn't noticed it, it could have fried my engine. 2) When reinstalling the serpentine belt, they actually misrouted it around the pulleys!! This is such an boneheaded move, it took a visit to a Toyota dealer to diagnose it. 3) At the start of the job, they recommended premature replacement of the serpentine belt, which had only a few minor cracks and plenty of life left in it. Even the belt manufacturers will tell you that minor cracking DOES NOT warrant belt replacement. 4) They were planning to use the wrong Toyota antifreeze until I brought it to their attention. In the end, they left me with a serpentine belt (that up to this point had never made a sound) to one that squealed harshly and horribly loud on most startups for up to 30 seconds, and they refused to help provide remedy in any way. Ms. DelCarpine even stated that the squealing wasn't from anything they did wrong, but was because the belt was old and worn out. Absolutely ridiculous, piss-poor integrity. If you're in the market for a shop that will shorten the life of your vehicle by their stupid mistakes, and then leave you hanging in the wind, these are your guys.

1
★☆☆☆☆

World-class incompetence and low integrity. Problems I had when they changed the water pump on my 2008 Tundra. 1) They failed to do a final coolant system pressure check, so that my engine compartment got soaked with spraying antifreeze from a hose clamp they incorrectly reinstalled. If the leak had been any more severe or I hadn't noticed it, it could have fried my engine. 2) When reinstalling the serpentine belt, they actually misrouted it around the pulleys!! This is such an boneheaded move, it took a visit to a Toyota dealer to diagnose it. 3) At the start of the job, they recommended premature replacement of the serpentine belt, which had only a few minor cracks and plenty of life left in it. Even the belt manufacturers will tell you that minor cracking DOES NOT warrant belt replacement. 4) They were planning to use the wrong Toyota antifreeze until I brought it to their attention. In the end, they left me with a serpentine belt (that up to this point had never made a sound) to one that squealed harshly and horribly loud on most startups for up to 30 seconds, and they refused to help provide remedy in any way. Ms. DelCarpine even stated that the squealing wasn't from anything they did wrong, but was because the belt was old and worn out. Absolutely ridiculous, piss-poor integrity. If you're in the market for a shop that will shorten the life of your vehicle by their stupid mistakes, and then leave you hanging in the wind, these are your guys.

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.

I had never been to Delcarpine before. I wanted to find a professional shop with friendly and knowledgible front counter people. Delcarpine is exactly that. I'll be going there first for any future car repair needs.

3
★★★★★

I had never been to Delcarpine before. I wanted to find a professional shop with friendly and knowledgible front counter people. Delcarpine is exactly that. I'll be going there first for any future car repair needs.

.

People that want somethin cheap git somethin cheap and there are alot of varyables to a repair verses new and used, rebuilt and crate work! Ive worked for the Carpines and they do there best for the money u got to spend and have good

3
★★★★★

People that want somethin cheap git somethin cheap and there are alot of varyables to a repair verses new and used, rebuilt and crate work! Ive worked for the Carpines and they do there best for the money u got to spend and have good

.

I'm not from Hood River, but my car broke down here yesterday. Everyone there especially Mellissa and her co worker were so helpful and kind I have two kids(a sick 2 year old, and a 1month old) and my dog with me headed to WA.. They not only got my car fixed, they drove all of us down to the hotel that we got for the night. The service there goes way beyond the anywhere I??ve ever been. I will be referring people I know around the area to them for sure! Thanks again everyone, you made a difficult situation SO much less stressful for me THANK YOU, God bless you all.

5
★★★★★

I'm not from Hood River, but my car broke down here yesterday. Everyone there especially Mellissa and her co worker were so helpful and kind I have two kids(a sick 2 year old, and a 1month old) and my dog with me headed to WA.. They not only got my car fixed, they drove all of us down to the hotel that we got for the night. The service there goes way beyond the anywhere I??ve ever been. I will be referring people I know around the area to them for sure! Thanks again everyone, you made a difficult situation SO much less stressful for me THANK YOU, God bless you all.

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.

Excellent service and prices - they will only do work that NEEDS to be done and work extra hard to make sure you are satisfied. LOVE Melissa!

5
★★★★★

Excellent service and prices - they will only do work that NEEDS to be done and work extra hard to make sure you are satisfied. LOVE Melissa!

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.

I went to Delcarpine because someone I know said that their company is a great place. I find that to be true. The first time that I went in they were very friendly and helpful in setting up my appoinment to get a quote on my car. When I took my car up to the shop to have it inspected they were more then willing to take me where I needed to go while they took a look at my car. They also offered come back and pick me up after they were finished. I really appricate all their time and consideration with my needs not only for myself but also with my car. Thank you....

5
★★★★★

I went to Delcarpine because someone I know said that their company is a great place. I find that to be true. The first time that I went in they were very friendly and helpful in setting up my appoinment to get a quote on my car. When I took my car up to the shop to have it inspected they were more then willing to take me where I needed to go while they took a look at my car. They also offered come back and pick me up after they were finished. I really appricate all their time and consideration with my needs not only for myself but also with my car. Thank you....

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.

What a positive experience! The quote was more than what the folks at Delcarpine actually charged me. How often does that happen when you take your car in for servicing?? And it was MUCH less than what the dealership wanted to charge me. I did find a cheaper quote but the guy couldn't see me for a month. Delcarpine had me in the same week! The repairs were finished on time and they even gave me a ticket for a free wash, nice touch! I would highly recommend Delcarpine!

5
★★★★★

What a positive experience! The quote was more than what the folks at Delcarpine actually charged me. How often does that happen when you take your car in for servicing?? And it was MUCH less than what the dealership wanted to charge me. I did find a cheaper quote but the guy couldn't see me for a month. Delcarpine had me in the same week! The repairs were finished on time and they even gave me a ticket for a free wash, nice touch! I would highly recommend Delcarpine!

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.

We've been taking our foreign cars there for years and have been nothing but completely satisfied. They do a great job looking everything over, letting you know about current or potential future problems, things you should fix now and things you can wait on. Prices are reasonable and the service is great.

5
★★★★★

We've been taking our foreign cars there for years and have been nothing but completely satisfied. They do a great job looking everything over, letting you know about current or potential future problems, things you should fix now and things you can wait on. Prices are reasonable and the service is great.

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.

Great service. Family owned and respected as their reputation is everything. I will bring all my cars here and recommend to everyone I know. Their diagnostic machines are the best. I have gone to other places that replace things until the problem goes away which costs $100's to $1000's. I have never been happy with corporate dealerships.

5
★★★★★

Great service. Family owned and respected as their reputation is everything. I will bring all my cars here and recommend to everyone I know. Their diagnostic machines are the best. I have gone to other places that replace things until the problem goes away which costs $100's to $1000's. I have never been happy with corporate dealerships.

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.

Got the transmission out and the torque converter was badly rusted all over. Got a nice picture to so the Judge. This thing sat out in the rain and then they installed it. The car didn't even need a new torque converter. Just the trans case was cracked but they took out my perfectly good torque converter and put in a rusty one. Where's my torque converter, Crapeeen? Did you sell it to someone?

0
★☆☆☆☆

Got the transmission out and the torque converter was badly rusted all over. Got a nice picture to so the Judge. This thing sat out in the rain and then they installed it. The car didn't even need a new torque converter. Just the trans case was cracked but they took out my perfectly good torque converter and put in a rusty one. Where's my torque converter, Crapeeen? Did you sell it to someone?

Pros: none

Cons: junk parts installed

.

I am unbolting the flex plate from the torque converter and every bolt is stripping as I try to loosen them. They turn for a 1/2 turn and then strip and get stuck. I'm going to have to grind the heads off. Thanks Crapeen! So now I have a bad torque converter and a ruined flex plate thanks to them installing my transmission improperly. I've taken auto transmissions out of the same model car as I have and never had stuck torque converter bolts. They must have over tightened them with a impact wrench or maybe just installed the wrong bolts again. I'll take a few more pictures.

0
★☆☆☆☆

I am unbolting the flex plate from the torque converter and every bolt is stripping as I try to loosen them. They turn for a 1/2 turn and then strip and get stuck. I'm going to have to grind the heads off. Thanks Crapeen! So now I have a bad torque converter and a ruined flex plate thanks to them installing my transmission improperly. I've taken auto transmissions out of the same model car as I have and never had stuck torque converter bolts. They must have over tightened them with a impact wrench or maybe just installed the wrong bolts again. I'll take a few more pictures.

Cons: more stripped bolts

.

I had my transmission replaced there a few years ago. They stripped bolts in the case and just screwed non-metric bolts in there instead. They also stripped threads in the case that hold on the coil packs so they were only connected with 2 bolts instead of 4. I have a video to prove it. See you in court Mr. Crapeeeeen.

Stay away from this guy. He does poor work and everyone in town knows it.

0
★☆☆☆☆

I had my transmission replaced there a few years ago. They stripped bolts in the case and just screwed non-metric bolts in there instead. They also stripped threads in the case that hold on the coil packs so they were only connected with 2 bolts instead of 4. I have a video to prove it. See you in court Mr. Crapeeeeen.

Stay away from this guy. He does poor work and everyone in town knows it.

Pros: none

Cons: stripped bolts

.

This is Richard (Service Writer/Manager for Delcarpine Automotive). I am drawing a blank as far as dert z.'s complaint. I would love to correct the situation if possible. Due to the fact that I can't remember the case, car, or customer, I'm curious if the customer ever talked to us about the problem. Dert, if you read this please give me a call to see if we can resolve your complaint.

5
★★★★★

This is Richard (Service Writer/Manager for Delcarpine Automotive). I am drawing a blank as far as dert z.'s complaint. I would love to correct the situation if possible. Due to the fact that I can't remember the case, car, or customer, I'm curious if the customer ever talked to us about the problem. Dert, if you read this please give me a call to see if we can resolve your complaint.

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They ripped me of big time I took my vehicle in their not running was told it would cost approximately 300 dollars to fix but actualy cost about 900 dollars and the vehicle was still not running I will never take another vehicle back to them

1
★☆☆☆☆

They ripped me of big time I took my vehicle in their not running was told it would cost approximately 300 dollars to fix but actualy cost about 900 dollars and the vehicle was still not running I will never take another vehicle back to them

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0 out of 1 people found this review helpful.

.

I have had 4 of my six vehicles worked on at Delcarpine and would not hesitate to continue using them. Their techs are up to date and if there is any lacking of expertise they own it and do all they can to satisfy their customers. Honesty and fair pricing are also their strong points, and the customer service is excellent. While it is never an enjoyment to spend money on broken vehicles it must be stated that one should never expect to take a vehicle into a high tech diagnostic and not be charged. My time is valuable as is theirs, their equipment is expensive, as is mine. I don't see the problem paying for either. And that's reality,,,aka,,the truth.

5
★★★★★

I have had 4 of my six vehicles worked on at Delcarpine and would not hesitate to continue using them. Their techs are up to date and if there is any lacking of expertise they own it and do all they can to satisfy their customers. Honesty and fair pricing are also their strong points, and the customer service is excellent. While it is never an enjoyment to spend money on broken vehicles it must be stated that one should never expect to take a vehicle into a high tech diagnostic and not be charged. My time is valuable as is theirs, their equipment is expensive, as is mine. I don't see the problem paying for either. And that's reality,,,aka,,the truth.

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.

We are very sorry that you were dis-satisfied with your service, that is why we did not bill you for the diagnosis on the vehicle, the reason that we charge for an hour of diagnosis on a vehicle is because it is the required time to diagnose any problem, if your vehicles problem would have taken us three hours to diagnose, we would have still only charged you the base $73 dollar fee for two certified master technicians to inspect your vehicle, in this case all that was wrong with your vehicle is that it had a seized power steering pump (we later found out that two other repair facilities could not find this problem). We feel it is un-fair that you claimed that we had taken $72 from you when both of us know that we would not except payment from you because of the dis-satisfaction. The only real reason for you to be angry or upset with us is because we asked you to not bring your vehicle back after you showed (very clearly) a huge lack of trust in our facilities

5
★★★★★

We are very sorry that you were dis-satisfied with your service, that is why we did not bill you for the diagnosis on the vehicle, the reason that we charge for an hour of diagnosis on a vehicle is because it is the required time to diagnose any problem, if your vehicles problem would have taken us three hours to diagnose, we would have still only charged you the base $73 dollar fee for two certified master technicians to inspect your vehicle, in this case all that was wrong with your vehicle is that it had a seized power steering pump (we later found out that two other repair facilities could not find this problem). We feel it is un-fair that you claimed that we had taken $72 from you when both of us know that we would not except payment from you because of the dis-satisfaction. The only real reason for you to be angry or upset with us is because we asked you to not bring your vehicle back after you showed (very clearly) a huge lack of trust in our facilities

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.

We have three vehicles and have been surprised at how thorough, reasonable, and honest the staff at DelCarpine have been. They are enthusiastic about cars and car maintenance, and willingly examine any problem, whether it's big or small. They offer excellent customer service, and will take the time to discuss whether a repair is worth doing on an aging car. We've been gouged by other mechanics in the past, so it's a huge relief to know that whenever one of the cars needs maintenance or is acting up, we can trust the crew at DelCarpine to take care of it without taking advantage of us.

5
★★★★★

We have three vehicles and have been surprised at how thorough, reasonable, and honest the staff at DelCarpine have been. They are enthusiastic about cars and car maintenance, and willingly examine any problem, whether it's big or small. They offer excellent customer service, and will take the time to discuss whether a repair is worth doing on an aging car. We've been gouged by other mechanics in the past, so it's a huge relief to know that whenever one of the cars needs maintenance or is acting up, we can trust the crew at DelCarpine to take care of it without taking advantage of us.

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.

they will try to get every dollar you have. they gave me five min. of their time and charged me 72 dollars. I would not recomend unless you have a lot of money to throw away, and if you do, you still get treated like a dollar and not a human, and that's the truth Dustin, Hood River Or.

2
★★☆☆☆

they will try to get every dollar you have. they gave me five min. of their time and charged me 72 dollars. I would not recomend unless you have a lot of money to throw away, and if you do, you still get treated like a dollar and not a human, and that's the truth Dustin, Hood River Or.

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0 out of 1 people found this review helpful.

Message from DelCarpine Automotive Repair Inc

"There is no job too big or to small at DelCarpine we work on them all!" Whether it's European, Foreign or Domestic we work on all makes and models. We stay up to date on all the latest computer diagnostic software. We promote regular maintenance to help keep your vehicle running efficiently!

 

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