Kuni Collision Ctr - CLOSED

★★★★☆
  • 3725 SW Cedar Hills Blvd

    Beaverton, OR 97005

    Map & Directions
  • 503-643-1543

4.0 6
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The professional at Kuni Cadilac are truly there for you after the sale. The service department did a good job on servicing my new Escalade and explaining some additional features on the car. Thanks.

5
★★★★★

The professional at Kuni Cadilac are truly there for you after the sale. The service department did a good job on servicing my new Escalade and explaining some additional features on the car. Thanks.

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I bought my Cadillac (CTS) from Kuni Cadillac and the sales people were great! \r
They were friendly and answered all my questions?I will always buy from them and refer them. \r
I now take my car there for service and I can?t wait to get

3
★★★★★

I bought my Cadillac (CTS) from Kuni Cadillac and the sales people were great! \r
They were friendly and answered all my questions?I will always buy from them and refer them. \r
I now take my car there for service and I can?t wait to get

Pros: People, Vehicle Selection, Location

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The Cadillac name brings with it certain expectations - and Kuni's service department lives up to them. We have taken our caddy there for routine maintenance, and other repair work. We are always treated professionally. They explain all work to be done, the costs and any options that may be available. The prices are also as you would expect ? higher than average.

5
★★★★★

The Cadillac name brings with it certain expectations - and Kuni's service department lives up to them. We have taken our caddy there for routine maintenance, and other repair work. We are always treated professionally. They explain all work to be done, the costs and any options that may be available. The prices are also as you would expect ? higher than average.

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Kuni has by far the worst customer service I've ever experienced. As soon as the papers have been signed, and the car rolls off the lot, their real colors are shown. The service department is especially atrocious. Thank goodness there are other options in the Portland area, otherwise I would drive to Seattle before ever giving Kuni a single cent.

0
★☆☆☆☆

Kuni has by far the worst customer service I've ever experienced. As soon as the papers have been signed, and the car rolls off the lot, their real colors are shown. The service department is especially atrocious. Thank goodness there are other options in the Portland area, otherwise I would drive to Seattle before ever giving Kuni a single cent.

Pros: New location is nice.

Cons: Service, Availability by phone, Attitude of mgmt.

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After going to both BMW dealerships in the Portland area, I made the decision to buy here based on a few things. First, there were down-to-earth salespeople that didn't judge me by what I was wearing and took me seriously as a woman buying a car. Second, there was no pressure. I was offered a test drive and was told all about the car, but when I said I wasn't ready to purchase that day, there was no pressure! Third, they were willing to negotiate, which other dealerships were not. AND, the negotiation process didn't include the "back and forth" to the manager. The entire staff made the process of buying a car quick and easy! The entire staff was attentive from the start!

2
★★★★★

After going to both BMW dealerships in the Portland area, I made the decision to buy here based on a few things. First, there were down-to-earth salespeople that didn't judge me by what I was wearing and took me seriously as a woman buying a car. Second, there was no pressure. I was offered a test drive and was told all about the car, but when I said I wasn't ready to purchase that day, there was no pressure! Third, they were willing to negotiate, which other dealerships were not. AND, the negotiation process didn't include the "back and forth" to the manager. The entire staff made the process of buying a car quick and easy! The entire staff was attentive from the start!

Pros: Location, Salespeople, Service Dept.

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I was there to order my new car (ended up NOT ordering from them) and they got no chair for me to sit! The only chairs were the tall stools in front of the computer. Is it professional or what? We're dealing w/ $30K+ deal here. Well, to make things worse, they gave me ONLY $500 off the price (?) claiming it's an "Internet" discount (is there such thing?) to match the "internet" price but that was the MSRP. They gave me HALF the value of my car for trade in. Obviously way less than what the other used car retailer would give. Is it some kind of a joke?

1
★★☆☆☆

I was there to order my new car (ended up NOT ordering from them) and they got no chair for me to sit! The only chairs were the tall stools in front of the computer. Is it professional or what? We're dealing w/ $30K+ deal here. Well, to make things worse, they gave me ONLY $500 off the price (?) claiming it's an "Internet" discount (is there such thing?) to match the "internet" price but that was the MSRP. They gave me HALF the value of my car for trade in. Obviously way less than what the other used car retailer would give. Is it some kind of a joke?

Pros: Location

Cons: Salesmen

 

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